Ascott Bonifacio Global City Manila

I had an awesome 2-night stay in Ascott BGC. The staff were always available and always accommodating. Loved the pool and gym. Stayed with my family and everyone enjoyed. Looking forward for another stay!

HI THERE, I WANT TO MAKE SURE THAT THE FOLLOWING STAFF GET THE CREDIT FOR OUR BEST EXPERIENCE. PAOLO - Frondt desk staff ARCHIE - bellboy And the rest of the security staff of Ascott! job well done! we loved our stay!

We stayed here to celebrate New Year’s Eve as a family with relatives from another city coming in. The property and their extremely warm, hospitable staff delivered on a memorable and unforgettable stay for us. From their security personnel, to their concierge, to their professional guest service crew, to the restaurant staff, we felt so welcome and so well-taken care of. I would stay here again in a heartbeat and encourage others to experience this themselves.

Reception desk was excellent and quick. room is well maintained, a self contained unit, bathroom is big and the amenities were brand named products, good high quality hygiene products. The staff from the gymnasium, to front desk, the bell hop guys at the front of the hotel were very professional and welcoming. But, I must highlight the three female staff who greeted me the two mornings at 0600 to have breakfast, who made it so comfortable at breakfast, from offering me coffee as I liked it, juices, and anything else that they were willing to serve had I asked. I wish to highlight what I feel best represents ASCOTT. Your staff and the service they provide, their openness, their welcoming comments, even after breakfast they thanks each of us, the fact they were all able to exchange in a very good way with your customers. Sitting back and just watching their interactions with other customers feels more of welcoming a family instead of a customer. JOB WELL DONE!!!

PROS: Premium facilities and amenities. you can cook and eat meals. Staff are great and friendly Ease of check in and check out Right at the middle of BGC near fort strip and burgos circle. Will definitely come back

The room is very spacious to start with, clean, and with a complete kitchen. Very near restaurants, malls and grocery... everything you need is a walk away... transportation is no problem as well. Great Pick!!!

Very near to Bonifacio High Street. On our first day, we have to wait for the table to be ready for breakfast as if we are on the waiting list without reservation in a restaurant, so crowded. The dining area is not enough to accommodate all guests if they will eat together for breakfast at the same time. Luckily, on the second day we were able to get a good spot for breakfast to position my 1 year old baby and thanks to Ms. Kaye for the welcome cake.

Room was big. Bathrooms has both shower and tub. Staff are all friendly. Free-flowing drinks & horderves for the new year countdown with mini concert, raffle prizes & balloon drop all for free. Surprise cheese platter delivered to our room. Well working kitchen facilities. Walking distance from restaurants.

1. Room is bigger than most hotels 2. Well equipped kitchen 3. New Year countdown with overflowing drinks & horderves (no entrance fee) 4. Great view for fireworks display 5. Suprise cheese platter delivered to our room 6. Daily room cleaning 7. Buffet breakfast can be improved

We are loyal customers of Ascott but unfortunately, last April 7 we had a bad experience. First when we checked in the front desk was just very clinical about the transaction and lacks the warmth we were accustomed to. Then he didn't even offer to help us with our bags. Then the room they gave us had a broken light and didn't smell nice. When I complained, they changed it to a better room and even gave us complementary vouchers. But the next morning we were badly treated by the f&b supervisor at their restaurant Alta, because of their confusion of the process. They forced us to pay upfront cash or card for the extra breakfast of my child, just when I explained that I have a security deposit and I will settle when I check out. The supervisor even blocked my husband's way as if we will run away from paying our extra breakfast bill. It was really embarrassing and we felt harassed! We have now lost our trust of Ascott and will never be staying in any of their facilities.

Hotel location is near restaurants, parks, and even churches. We felt safe walking around Bonifacio high street after midnight. Staff were always accommodating and service was swift. However, the breakfast buffet food was not good - the meat dishes were bland, longganiza was fatty, the noodle soups were too salty. Although the food spread was wide in variety, the food quality was not good. Coffee was so-so (I think the beans aren’t that new and fresh anymore). There were mosquitos in our room. We woke up with bites in our arms and legs. We informed the front desk about this upon checkout. There were food flies at the Alta restaurant every time we had breakfast there. Waiters weren’t paying attention to them even after we complained of the flies. Overall, we had a very good 3D-2N experience at Ascott.

Better overall value than most hotels in the area in terms of space, service, room amenities. Just wonderful. Alta restaurant is also memorable for dinner and room service. Very thankful we stayed here and would easily recommend this to families and couples.

Better overall value than most hotels in the area in terms of space, service, room amenities. Just wonderful. Alta restaurant is also memorable for dinner and room service. Very thankful we stayed here and would easily recommend this to families and couples.

I took my family here because it was near SM Aura, where I would be attending a book signing on November 11. We arrived late because of the heavy traffic, and we were so bummed that we lost 2 hours of what would’ve been bonding time. We booked the 2-bedroom executive but since the room type we selected were all occupied already, they upgraded us to 2-bedroom Premier instead, free of charge. The room was divine. It didn’t feel like you’re in a hotel, it felt like you’re in a home. The bedrooms and living room were bigger than I expected, and I liked the interior of the room itself. There’s just one little thing that I wished they had: a bidet. It was so hard to use the toilet because there wasn’t even a dipper inside the room, especially for the kids. Other than that, our stay was lovely. The kids enjoyed the pool a lot, the gym was opened 24/7, and the food was delicious. For extra people in your company, you can opt for plated or buffet breakfast (we had to decide for the 2 kids’ breakfast since our free breakfast was good for 4 adults). We eventually decided to choose the buffet because the rates were almost the same. I hope that they will have bidet on their bathrooms someday but that’s really just the small setback. Will still come back if and when we have the chance.

Stayed in Ascott BGC for my birthday this year. Great, big room with all amenities. My kids enjoyed our stay swimming in the pool. All staff were really friendly and attended to our needs. Invited some close friends for dinner and we had a good time as the room is really big and can accommodate us with my friends and their kids. Will definitely consider going back here for another staycation.

Feels like home. We stayed at executive BR. Best for family. Very spacious

A service residence located at Central BGC. Excellent Service. Sizeable and comfortable rooms. Your home away from home.

The hotels location is perfect with great restaurants and across the street from High Street. Staff were “OK”, but nothing like Shangri-La or New World. The breakfast however is terrible and there is no service. Do t buy the breakfast, and eat down at one of Germany’s lovely restaurnts. We had paid for the breakfast, but skipped t as it was so bad.

Seriously great staff! Could not be anymore considerate if they tried. They were very helpful with helping us set up an extra bed on the sofa. They also asked us what time our preferred time was for the room cleaning which is a nice added touch! The facilities were great, the breakfast was out of the world - best bacon I have ever had! Stay here!

We stayed for 2 days 1 night and booked a 2 bedroom exceutive suite and was surprised when they upgraded us to a 3 bedroom suite.. Very friendly and accomodating staff. I am recommending ascott bgc to my friends.. amazing stay.