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Excellent8.3
Based on 360 reviews
83% would recommend to a friend
Ascott Guangzhou
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Interior view
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Swimming pool
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8.3 Excellent guest rating
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"It is a good serviced apt in a quiet street but yet directly..."

SiskaIndonesia
Bathroom
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8.8 Excellent location
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8.8Location
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
2 Bedroom Deluxe
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  • City view
  • 108 m²/1163 ft²
  • 2 double beds and 1 queen b...
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Three Bedroom Executive
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  • City view
  • 151 m²/1625 ft²
  • 1 king bed
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1 Bedroom Premier
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  • City view
  • 74 m²/797 ft²
  • 1 queen bed
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1 Bedroom Executive
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  • City view
  • 70 m²/753 ft²
  • 1 king bed
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1 Bedroom Deluxe
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  • City view
  • 64 m²/689 ft²
  • 1 queen bed
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Have a question for Ascott Guangzhou?

Nearest essentials

Airports
  • Guangzhou Baiyun International Airport (CAN)
  • 28.4 km
  • Shenzhen International Airport (SZX)
  • 73.7 km
Public transportation
  • Shipaiqiao Metro Station
  • 120 m
  • Tianhe Sports Center Metro Station
  • 450 m
Hospital or clinic
  • Guangdong Hospital Of Traditional Chinese Medicine Tianhe
  • 620 m
Pharmacy
  • Nep-Star Drug Store
  • 830 m
Convenience store
  • C Store
  • 340 m
Cash withdrawal
  • ATM
  • 110 m

More about Ascott Guangzhou

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Verified guest reviews

Agoda Reviews (360)Booking.com Reviews (117)
Filter by guest type:
Cleanliness8.6
Facilities7.9
Location8.8
Room comfort and quality8.6
Service8.5
Value for money8.0
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Showing 348 verified guest comments
12345
6.8
Arif from United Arab Emirates
Couple
1 Bedroom Deluxe
Stayed 4 nights in September 2017
OK Hotel but not as good as it should be.
While booking I asked for airport pickup and they didn't reply by email anything. Before taking the flight i called them and they said cannot arrange airport pickup as it should be informed 48 hours prior to travel. Such a big hotel and they don't have a car for airport transfer. People in reception doesn't help in anyway in advising sight seeing etc. Even none to help move luggage. Not worth the money spent. Restaurant serves only breakfast. It was raining and we don't have any option other than standing in heavy rain and wave a taxi to go for lunch. Swimming pool is not safe for kids. No barrier between kids area and adults. Same depth from end to end. Will never choose Ascott again.
Reviewed September 06, 2017
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9.2
Narinphat from Thailand
Couple
1 Bedroom Deluxe
Stayed 2 nights in April 2017
Great location and services
The hotel was located near the Taikoo hui mall and many restaurants. They also offer free transportation to the Canton fair during our stay which is super convenient. The room was clean and the staff is very helpful.
Reviewed August 10, 2017
HI Narinphat Thank you for your many positive feedback on our well-appointed apartments, strategic location and level of service. We are happy you had a comfortable and enjoyable stay. All of us sincerely look forward to welcoming you back soon for the next Canton Fair Exhibition. The team at Ascott Guangzhou truly had a great pleasure being of service to you. Warmest Regards Ascott Guangzhou
Responded August 14, 2017
Ascott Guangzhou
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7.2
Edward from United States
Business traveler
1 Bedroom Deluxe
Stayed 3 nights in July 2017
Serviced Apartment type hotel.
The place was decent, but way over priced for what it is. The breakfast buffet is sad and horrible due to the small selection amd poor quality of the food. For the same price I could have stayed in a nicely managed hotel with all the amenities.
Reviewed July 08, 2017
Hi Edward, Thank you for your valuable feedback regarding the selection and quality of food for our breakfast buffet. Please be assured we shall be sharing your feedback regarding this matter with our Clubhouse Manager and Chefs so improvements can be sought. We sincerely apologise for the disappointment caused to you by our Breakfast selection. All of us truly hope to welcome you back, giving us an opportunity to serve you better.
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9.6
Tommy from United States
Family with teens
2 Bedroom Deluxe
Stayed 6 nights in June 2017
Exceptional
Amenities are good. My family was hssppy with the accommodations.
Reviewed June 29, 2017
Thank you for taking time to share your recent stay experience at our serviced residence. All of us enjoyed hosting you at Ascott Guangzhou and we sincerely look forward to welcoming you back in the near future.
Responded July 03, 2017
Ascott Guangzhou
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8.4
DONG from South Korea
Business traveler
1 Bedroom Premier
Stayed 2 nights in April 2017
Best location for city tour
Very convenient location, but hard to find at first time. Taxi driver doesn't know even with Chinese name and address...
Reviewed June 06, 2017
Dear Dong, Thank you for your feedback and we were glad to note that you found our location to be ideal and convenient for your recent trip despite the initial driver not knowing his way. We will most definitely continue to increase our Brand awareness to ensure more visibility. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us.
Responded June 20, 2017
Ascott Guangzhou
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8.8
Sentosa from Indonesia
Business traveler
1 Bedroom Executive
Stayed 3 nights in May 2017
Nice apartment
Location is good in front of taiko mall and easy to reach with metro station shipaqiao. Room is spacious with living room and kitchen. Breakfast is ok. Very nice for business people who need to stay in central Guangzhou
Reviewed May 21, 2017
Dear Sentosa, The team is truly heartened to note that you had a comfortable stay with us, especially as we read that you have been satisfied with our fully-furnished apartments and our strategic location has been most ideal for your recent trip. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us. Regards Ascott Guangzhou
Responded May 22, 2017
Ascott Guangzhou
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7.6
Siska from Indonesia
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in May 2017
Very good
It is a good serviced apt in a quiet street but yet directly accross shopping mall. Good and very helpful staff thankyou
Reviewed May 10, 2017
Hi Siska We are delighted you have found our strategic location to be ideal for your recent trip. We are also truly appreciative for your kind recognition and mention on our service and hospitality. We are happy you had a comfortable and enjoyable stay and all of us sincerely look forward to welcoming you back soon at Ascott Guangzhou. Warmest Regards Team at Ascott Guangzhou
Responded May 10, 2017
Ascott Guangzhou
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10.0
Thi from Vietnam
Group
1 Bedroom Deluxe
Stayed 2 nights in March 2017
Very good hotel
The apartment is well-equipped, kitchen have enough tools and appliances. The hotel is near a lot of malls. The staff are very nice! Highly recommend!
Reviewed March 23, 2017
Hi Thi, Thank you for your wonderful review. We are glad that you enjoyed your recent stay with us at Ascott Guangzhou and that our strategic location and well-equipped room is catered to your needs. Once again, thank you for your support and we hope to welcome you again at Ascott Guangzhou.
Responded April 25, 2017
Ascott Guangzhou
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8.4
kristono from Indonesia
Business traveler
1 Bedroom Executive
Stayed 1 night in October 2016
just nice hotel
good facility in the great location
Reviewed February 26, 2017
Hi Kristono, We are glad that you have been very satisfied with your overall stay experience and our strategic location has been most ideal for your recent trip. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us at Ascott Guangzhou
Responded April 25, 2017
Ascott Guangzhou
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6.8
Yi from Hong Kong
Couple
2 Bedroom Deluxe
Stayed 1 night in January 2017
Friendly staff, delicious breakfast buffet
Generally the hotel is quite good, if the facility & deco could be renovated then it would be better. Room is spacious, clean ...quiet... Buffet breakfast is worth as value. Staff is friendly, helpful & polite, I will come to this hotel again.
Reviewed January 09, 2017
Hi Yi, All of us are delighted to hear that you had enjoyed your stay in our spacious and fully equipped apartment. We are also truly appreciative for your kind recognition and mention on our service and hospitality. Thank you for your honest feedback regarding our dated decor and indeed our rooms will look less tired after a renovation. All of truly enjoyed being of service to you and we really can’t wait to welcome you back in the near future!
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