One of the best hotels in Shanghai”

This was our 3rd trip to Shanghai and the best hotel stay in this city, by far. The hotel's rooms are huge, very modern and well-kept. The bathrooms are also large by any standard. Airconditioning is excellent (because it can get very warm in Shanghai), and the kitchenette adds tremendous convenience. The gym at the hotel is state-of-the-art, with the latest treadmills. The hotel is also 10 mins away from the famous Xintiandi area, where the best restaurants are. Up and down Huai Hai road (where the hotel is on) are all the famous shops.

superb hotel”

My sister used to station in Shanghai recommended Ascott Huai Hai Road Shanghai to me. I booked 1 Bedroomb Premier and the room was huge. Service was really good and excellent location. I would definitly stay there again next time when I am in Shanghai. I did not have a chance to go to the swimming pool but the photos looked good.

Unbelievable on every aspect, super luxurious”

We travelled as a group of four to Shanghai for the weekend and wanted to stay somewhere close to nightlife, trendy cafes and good shopping, and the Ascott provided excellence on all our criteria. After thorough research we decided to book the Ascott, because for the price we were paying we got (by far) the most room space, and similar (if not better) luxuries and location in comparison to hotels like the Langham. Although the Ascott is sometimes advertised as serviced apartments instead of a proper hotel, from my experience I could not discern the difference between the Ascott and a luxury 5-star hotel, except maybe the fact that there was no mini-bar food (but who touches the mini-bar anyway). My only criticism is that the weights selection were sub-par. We booked a two-room suite, and was surprised at how gigantic and luxurious the whole layout and deco was. The bed was soft and plush and huge, and our bathroom included baths and walk in wardrobes. Amenities were all L'Occitane. Marble bathrooms. Sparkling clean. Creative lighting. Great air-conditioning. Kitchen well stocked. Location was more than we could hope for. Famous cafes and clubs like M2 were literally just round the corner. It was wonderful to have a fun night out and know that our hotel was less than 100m away, and wake up the next morning facing a plethora of breakfast options only a 5 minute walk away. Shopping was on the expensive side, so I would not recommend staying here it you're interested in bargain shopping. The Ascott shared walls with luxury brands like Coach and faced Chloe and MCM. Services like massage centres were literally right next to the Ascott. The spa had a special deal with Ascott customers so you could get a pretty reasonable deal for a massage, considering the luxurious location that you're in. Arriving early morning on the Beijing to Shanghai train, we were generously allowed an early check in (for free!) as well as a late check out (also free). Very accommodating. We

Amazing location, supremely comfortable”

I love the Ascott Huai Hai Road. This was my second visit. Although it is an apart-hotel it still feels like a hotel but with the added features of a kitchen and washing machine. The location is amazing and the rooms are very comfortable. The only comment I have is that the swimming pool might need to be updated but otherwise all the facilities are very satisfactory.

Great location , had everything I needed”

The Ascott is right in the high end shopping district of Huaihai Middle Road and also a 5min walk to Xintiandi - that was a huge convinience. Lobby staff was a bit slow on service but had good attitudes when pointed out. Need a key to access elevator floor which was a nice privacy point . Room was nice, door opens into the kitchen, has a washer/dryer in a laundry room, then mini dining area connected to the living room with flat screen. Turn a corner and theres a mini hallway with a bathroom with bath and shower leading to the bedroom. My room also had a nice view of a park- nice greenery for the drab urban grey of SH. Oh and free strong connection to WiFi - always great for me :) Really enjoyed this hotel

value for money”

the hotel is fairly new but is poorly maintained the interior looks newly installed but already have wear and tear. other than that the hotel is excellent. great price for the room which is very spacious. it is an apartment type room complete with kitchen, laundry, dining and living room. the location is perfect as it is about 10 minutes away from xintiandi and located on huaihai road which is a shopping haven. also, the staff were very polite, very knowledgeable and speak perfect english.

Excellent stay with good access to subway & shops”

My stay at the Ascott Huai Hai Road was excellent. The room was clean and was relatively large for Shanghai standard. The staff was helpful. There was not much variety for breakfast but the servings were enough.

Great 5 Stars Hotel.”

I had a night staying with this hotel and I would rate it as 8.5 out of 10.... It is a great 5 stars hotel (good location, clean & comfort room etc). It is just located at Huai Hai Road which is one of the famous & busy shopping district among Shanghai.

The room is as comfortable as a home. ”

The hotel is located in the center of Shanghai and is very good. The shopping mall is directly connected and there is a subway station right across the street. You can walk to Xintiandi area and Shanghai museum through the park behind the hotel. Also, there are laundry facilities including detergents and all cooking utensils except frying pan, and bath supplies are also excellent. Above all, the advantage is that the Internet is connected to foreign sites in Shanghai without any hindrance. Probably because it is a city with lots of foreigner. The pool is not big but the water is clean and enjoyable. I have already recommended it to other friends, but I think it will be a very comfortable room for guests who stay for many days or for a family with children. Finally, I would like to thank the cleaning staff and all staffs.

amazing location”

The hotel is located on Huaihai Road shopping area and a few minutes walk from the Xintiandi restaurant street. Really nice night time views, found out they even had tennis courts which is a nice detail. Room was nicely decorated and had a guest bathroom which was useful when Shanghai friends visited- they didn't have to use the bathroom that we had all of our things laid out in.

Overnight stay on business trip”

I have stayed here several times before and once again very pleased with my experience. The concierge and front reception staff are very welcoming and friendly. The premier suite was outstanding and so large I felt a little spoilt. Location is the key in Shanghai and there is no better than the Ascott for that situated in the perfect location short walk to the Xintiandi / French Concession. I will definitely be staying here once again.

Very nice room”

I had a very comfortable stay in an excellent room. The room had everything i needed including a good internet connection. The staff were very good and it made for a very pleasant stay. The hotel/apartment was located in a very good part of town with a whole host of shopping malls, restaurants and bars in the vicinity. I particularly enjoyed sspending time at xintiandi dining area located only five minutes walk from the hotel. I will certainly be making a return visit to the Ascott because it offers a wonderful facility at a very good price.

Awesome stay in Xiantiandi ”

I needed a nice place in a good spot. I booked Ascott at a great discount on Agoda. I wasn't expecting a serviced apartment, especially in the centre of Xiantiandi, Shanghai, for the price I paid so was very pleased. The accommodation was awesome. Location amazing for food and shopping, metro and travel using Didi. Breakfast buffet is simple but a good selection. Club lounge is good with PC and Mac for use and good coffee. I hope I can get the same deal on my next trip. Ten out of ten.

Great location”

Great location right smack in the middle of Huai Hai Road. Concierge was very helpful. Rooms are well appointed and big as we had expected of Ascott.

Great location with good rooms. ”

the stay at ascott xintiandi was lovely, as the rooms had great amenities with a kitchenette and living area. the hotel is also very conveniently located to xiantiandi, which is situated within just a few mintues walk. the are has a good array of restaurants and cafes nestled in a traditional shanghainese environment. in terms of restaurants, the hotel itself also boasts a great reastaurant and lounge - the strip, excellent for steak and drinks.

well appointed location”

we stayed for 6 nights, staff were helpful and friendly. they just need to polish their english, Location was superb not to crowded and crazy just nice only 2 blocks from famous xintiandi, the main road it self filled with international brand designer and restaurants and cafes .on the 2nd night around 12am I smell a smoke from the air conditioner This is a non smoking hotel by the way.apparently there are people who just being ignorance and smoking inside the room on our floor, so we reported to the reception as we traveled with young children this is very unhealthy. the staff take our report seriously and offer us to move to the room on higher level straight away and apologize for the inconvenience, we really appreciate that, so then we moved right and there , we"ve been told not to worry about our stuffs in the previous room. just get some sleep and we can move them in the next morning so, THANK YOU ! the bathroom need bit more cleaning up and scrubbing and they need to fixed all the drainage, both room we had a bad drainage.unfortunately the pool was under maintenance for the whole 6 nights . Over all our stay was enjoyable , we will come back for sure to this hotel the next time we visit Shanghai :)

Fantastic! ”

We love every min. staying in Huai Hai Lu Ascott! This will be our permanent Hotel/Apartment, when we visit Shanghai.

Perfect spot in a great area”

The Ascott is in a perfect location in the heart of a dining and shopping area (if you're into that). The hotel is walking distance from amazing areas, a park, a killer coffee shop (attached) called Ocean Grounds - which is solid for getting some work done - a mall full of amazing food, Xintiandi, which is very posh (not my bag), but has amazing food. A 10-15min walk in any direction will land you in a totally different area; especially Shouning Lu where you can have some delicious crayfish in a bucket.

Lovely hotel and service with a smile”

my family spent three excellent days and two wonderful nights at xintiandi ascott, it felt more like living in our own home than a hotel. we love the all the facilities which really make our stay very pleasant. we would definitely go back and stay at xintiandi ascott.

Loved the location! We didn't want to leave”

After being on the road and eating out for the past few weeks, having a self contained appartment with all the utensils required to prepare a simple meal was exactly what we needed. The international supermarket was close by also. However, be careful when cooking as it is a small kitchen in a small appartmet with sensitive fire alarms and limited means to let the cooking smoke and smell out. We were visiting at the time of the Xintiandi Fashion week so the appartment's location provided a well located pitt stop. We got treated to a nice view when we found the street next to the hotel was lined with 30 or so Ferarris on one of the nights we were there. The hotel is located close by to two metro lines and is one station away from People's Square. The serviced appartment was modern, comfortable and easy to feel at home. The gym was small but comfortable, clean and had a stretching room which I loved. There was a small fee to rent the tennis court for an hour but being on the roof, the court was next to some airconditioning tubes and pipes which propably wasn't doing our lungs much good. We originally booked for 3 nights only but decided to come back to the same hotel on our return to Shanghai for another 2 days.