Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.Baby cot/crib available upon request
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Due to the ongoing Coronavirus (COVID-19) situation, the property currently does not accept the guest from or passing through a medium or high-risk area to check-in.
According to the local government’s epidemic prevention policy, the guests are required to scan the venue code and check the temperature upon arrival, processing for check-in while have the green health code.
If you are inbound guest, you’re required to provide the following materials upon check-in: 1) The official quarantine release notice after completing the 8-days quarantine; 2) Negative nucleic acid test certificate within 72 hours; 3) Shanghai health green code.
Please kindly noted that the apartment doesn’t allow to accept home quarantine reservations.
Please check the reception policy with the apartment before making the booking, so as not to affect your stay.
Just like home”
I have stayed at the Ascott many times, and plan to stay there many more! The apartment units being fully furnished w kitchen, laundry, living room, bedroom rooms make me feel like I am at home, and can relax between work while I am in Shanghai. The location is also fabulous being so close to XianTanDi, the metro, great restaurants, markets, etc. Its truly a quite haven in a busy city! Cheers
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It is our honor for having you stay with us, your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Great hotel and location ”
Like the hotel facilities and location, highly recommend. The metro station is steps away and it is in the middle of the very vibrant Xintiandi. Close to shopping, bars, restaurants and within walking distance to many Shanghai landmarks!
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Great Location and Great Price!”
If you need to stay in Xintiandi and don't want to pay super crazy prices then stay at the Ascott. It's just as good as any other hotel in the area.
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Good kitchen”
Good place and many things were close by
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Fave hotel in sh”
Good value and location will be back
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It is our honor for having you stay with us, your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
huge room, but bit old”
the room is very big, has washing machine, fridge, good for people who wants to good. But renovation is a bit old.
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It is our honor for having you stay with us , your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Our property is located in the center of Shanghai, inter-connected with Hong Kong Plaza shopping mall, 5mins walk from XinTianDi. We are one of the best choices for either business travelling or holiday vacation. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Conveniently located. Nice sized rooms”
Good place to be based for all that the HuaiHai Rd shopping and attractions offer. Friendly staff and decent sized rooms. Nice home away from home feel
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Thank you for choosing our Ascott Huai Hai Road as your most preferred accommodation in Shanghai! We are glad to hear compliments of our staff members at our property. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better
good location, friendly and clean”
Ascott located at good location with many shopping malls around and metro station. Staffs are very friendly and professional.
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Hotel International dilokasi yang sangat strategis. Dipusat Kota”
Fully furnished and equipped with essential kitchen utensil
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It is our honor for having you stay with us , your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Our property is located in the center of Shanghai, inter-connected with Hong Kong Plaza shopping mall, 5mins walk from XinTianDi. We are one of the best choices for either business travelling or holiday vacation. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Great location”
Great location
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It is our honor for having you stay with us in our Ascott Huai Hai Road Shanghai. As the service apartment located in the center of Shanghai, we are quite popular with the guest who is on his/her business trip or family vacation, the kitchen facility is also one of our great advantage too.Once again thank you for your valued patronage, we look forward to welcoming you again in our Ascott Huai Hai Road!
Very good”
Good location, but a bit too old
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Great staff, horrid management ”
We arrived at ascott to very apologetic staff who shifted us to an alternate property, Somerset, citing engineering issues with the room. There were 2 other guests making complains abt the cleanliness and key issues. At Somerset the Internet did not work at all throughout , the room was run down The staff though were very helpful and organised a free airport transfer. I can't blame them but the management of the property looks horrid with at least a total of 4 other guests complaining at the reception when I was at the ascott.
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Not clean and smelly”
The cleanliness is poor. The room is dusty. In the morning, the room will have poo smell every 15mins unbearable . One of the light bulb broke down.
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hank for staying with us in Ascott Huai Hai Road,we’ve learnt that your recent stay in our Ascott Huai Hai Road is not as good as your expected. We’d like to apologize for the inconvenience you may experienced during your stay While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better
Very bad Hotel”
It's far from the center, the room is big but dirty, old outdated furniture inside, cups etc are old, inside is all run down. no toothbrush or any other amenities, dirty worn-out carpet inside the room, for me this hotel is hardly 1 star, I always this in 5 star hotel but this is not even close to 5. Other hotels for same price are giving much better room with much better facilities and close to Nanjin road.
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Thank for stayting with us in Ascott Huai Hai Road,we’ve learnt that your recent stay in our Ascott Huai Hai Road is not as good as your expected. We’d like to apologize for the inconvenience you may experineced during your stay. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better
One of the best hotels in Shanghai”
This was our 3rd trip to Shanghai and the best hotel stay in this city, by far. The hotel's rooms are huge, very modern and well-kept. The bathrooms are also large by any standard. Airconditioning is excellent (because it can get very warm in Shanghai), and the kitchenette adds tremendous convenience. The gym at the hotel is state-of-the-art, with the latest treadmills. The hotel is also 10 mins away from the famous Xintiandi area, where the best restaurants are. Up and down Huai Hai road (where the hotel is on) are all the famous shops.
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superb hotel”
My sister used to station in Shanghai recommended Ascott Huai Hai Road Shanghai to me. I booked 1 Bedroomb Premier and the room was huge. Service was really good and excellent location. I would definitly stay there again next time when I am in Shanghai. I did not have a chance to go to the swimming pool but the photos looked good.
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Unbelievable on every aspect, super luxurious”
We travelled as a group of four to Shanghai for the weekend and wanted to stay somewhere close to nightlife, trendy cafes and good shopping, and the Ascott provided excellence on all our criteria. After thorough research we decided to book the Ascott, because for the price we were paying we got (by far) the most room space, and similar (if not better) luxuries and location in comparison to hotels like the Langham. Although the Ascott is sometimes advertised as serviced apartments instead of a proper hotel, from my experience I could not discern the difference between the Ascott and a luxury 5-star hotel, except maybe the fact that there was no mini-bar food (but who touches the mini-bar anyway). My only criticism is that the weights selection were sub-par. We booked a two-room suite, and was surprised at how gigantic and luxurious the whole layout and deco was. The bed was soft and plush and huge, and our bathroom included baths and walk in wardrobes. Amenities were all L'Occitane. Marble bathrooms. Sparkling clean. Creative lighting. Great air-conditioning. Kitchen well stocked. Location was more than we could hope for. Famous cafes and clubs like M2 were literally just round the corner. It was wonderful to have a fun night out and know that our hotel was less than 100m away, and wake up the next morning facing a plethora of breakfast options only a 5 minute walk away. Shopping was on the expensive side, so I would not recommend staying here it you're interested in bargain shopping. The Ascott shared walls with luxury brands like Coach and faced Chloe and MCM. Services like massage centres were literally right next to the Ascott. The spa had a special deal with Ascott customers so you could get a pretty reasonable deal for a massage, considering the luxurious location that you're in. Arriving early morning on the Beijing to Shanghai train, we were generously allowed an early check in (for free!) as well as a late check out (also free). Very accommodating. We
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Amazing location, supremely comfortable”
I love the Ascott Huai Hai Road. This was my second visit. Although it is an apart-hotel it still feels like a hotel but with the added features of a kitchen and washing machine. The location is amazing and the rooms are very comfortable. The only comment I have is that the swimming pool might need to be updated but otherwise all the facilities are very satisfactory.
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Great location , had everything I needed”
The Ascott is right in the high end shopping district of Huaihai Middle Road and also a 5min walk to Xintiandi - that was a huge convinience. Lobby staff was a bit slow on service but had good attitudes when pointed out. Need a key to access elevator floor which was a nice privacy point . Room was nice, door opens into the kitchen, has a washer/dryer in a laundry room, then mini dining area connected to the living room with flat screen. Turn a corner and theres a mini hallway with a bathroom with bath and shower leading to the bedroom. My room also had a nice view of a park- nice greenery for the drab urban grey of SH. Oh and free strong connection to WiFi - always great for me :) Really enjoyed this hotel
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value for money”
the hotel is fairly new but is poorly maintained the interior looks newly installed but already have wear and tear. other than that the hotel is excellent. great price for the room which is very spacious. it is an apartment type room complete with kitchen, laundry, dining and living room. the location is perfect as it is about 10 minutes away from xintiandi and located on huaihai road which is a shopping haven. also, the staff were very polite, very knowledgeable and speak perfect english.
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