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Ascott Huai Hai Road Shanghai
1-Bedroom Premium Suite, Ascott Huai Hai Road Shanghai in Shanghai
a large building with a clock on the front of it, Ascott Huai Hai Road Shanghai in Shanghai
a living room filled with furniture and a large window, Ascott Huai Hai Road Shanghai in Shanghai
Lobby, Ascott Huai Hai Road Shanghai in Shanghai
Interior view, Ascott Huai Hai Road Shanghai in Shanghai
Interior view, Ascott Huai Hai Road Shanghai in Shanghai

Removed from saved list

8.6

Excellent

3,050 reviews

3,050 reviews

Housekeeping16
Shops11
Breakfast10
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Green Massage

110 m

Shui On Plaza

130 m

Former French Concession

140 m

Hong Kong Square Shopping Center

150 m

Central Plaza

160 m

Popular landmarks
Shanghai Museum (Shanghai Bowuguan)

580 m

Nanjing Lu (Nanjing Road)

1.5 km

Yu Garden (Yuyuan)

1.5 km

The Bund (Wai Tan)

2.5 km

Oriental Pearl Tower

3.1 km

Closest landmarks
Shu Guang Hospital

90 m

Shanghai Time Plastic Surgery Hospital

130 m

Xintiandi

270 m

Lippo Plaza

290 m

Brown Sugar Bar

310 m

Ascott Huai Hai Road Shanghai

No.282 Huaihai Central Road, Xintiandi and Huaihai Rd, Shanghai, China, 200021 - See map
Highlights

Located in heart of Shanghai

Check-in [24-hour]

Airport transfer

Excellent breakfast

110 meters to public transportation

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

90% of staff fully vaccinated

At least 90% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.0
Distance to city center0.1km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport13.7 km

Rooms available at Ascott Huai Hai Road Shanghai

Excellent
Room comfort & quality

8.3

2-Bedroom Premier Suite
...
  • Room size: 155 m²/1668 ft²
  • City view
  • 1 king bed and 1 queen bed
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1-Bedroom Premium Suite
...
  • Room size: 108 m²/1163 ft²
  • City view
  • 1 queen bed & 1 king bed
Enter dates to see prices
1 Bedroom Executive Suite
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 queen bed
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Studio Executive
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
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Studio
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 1 queen bed
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One-Bedroom Apartment
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Premier
...
  • Room size: 108 m²/1163 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Executive
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Studio Apartment
...
  • Room size: 108 m²/1163 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Studio Executive
...
  • Room size: 59 m²/635 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Huai Hai Road Shanghai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1272 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Huai Hai Road Shanghai has a car park right on site for maximum convenience. Parking is available for a fee of 160 CNY per day.

What are my dining options at Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai features an on-site restaurant for your dining convenience.

Can business events be hosted at Ascott Huai Hai Road Shanghai?

On-site venues and convenient event services make Ascott Huai Hai Road Shanghai an ideal choice for hosting meetings.

What is the smoking policy at Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ascott Huai Hai Road Shanghai?

South Huangpi Road Metro Station is the closest train, metro, or bus station, about 90 m away from Ascott Huai Hai Road Shanghai.

What restaurants are nearby Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai is located in Xintiandi and Huaihai Rd, famous for good restaurants such as Lost Heaven Silk Road, El Willy Restaurant and Liquid Laundry.

What popular shopping places are close to Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai is located in Xintiandi and Huaihai Rd area which features shopping places such as Shui On Plaza, Central Plaza and Xiang Dai Plaza.

What are popular attractions near Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai is located in Xintiandi and Huaihai Rd area, which is famous for attractions such as Former French Concession, Xintiandi and Riverside Promenade (Bingjiang Da Dao).

What popular natural sightseeing spots are close to Ascott Huai Hai Road Shanghai?

Ascott Huai Hai Road Shanghai is located in the Xintiandi and Huaihai Rd area, which is famous for natural sightseeing destinations such as King Albert Apartments and Cite Bourgogne.

See map

Explore the neighborhood

What people love about Ascott Huai Hai Road Shanghai

  • 8.4

    Excellent
    Location

    "Ascott located at good location with many shopping malls around and metro station."

    Thi

    |

    September 24, 2021

  • 10

    Exceptional
    Location

    "Close to shopping, bars, restaurants and within walking distance to many Shanghai landmarks!"

    Nabil

    |

    December 11, 2019

  • 9.2

    Exceptional
    Spaciousness

    "The room is very big, has washing machine, fridge, good for people who wants to good."

    Jessica

    |

    October 14, 2019

Overall rating:

8.6

Excellent
3,050 reviews
Cleanliness
8.3
Facilities
8.0
Location
9.4
Read all reviews >
More about Ascott Huai Hai Road Shanghai

More about Ascott Huai Hai Road Shanghai

Ascott Huai Hai Road Shanghai

For travelers who want to take in the sights and sounds of Shanghai, Ascott Huai Hai Road Shanghai is the perfect choice. Its convenient location right in the city center allows you more time to see all that Shanghai has to offer. Enjoy more possibilities on your vacation at Ascott Huai Hai Road Shanghai, with its convenient location just 2.4 km from the The Bund (Wai Tan).
Ascott Huai Hai Road Shanghai provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Ascott Huai Hai Road Shanghai thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Ascott Huai Hai Road Shanghai even come with extra design features such as a separate living room. In-room entertainment amenities including the daily newspaper is provided in some rooms.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub. For the ultimate convenience, you can even have groceries delivered to your room at Ascott Huai Hai Road Shanghai, with their exclusive service.
Ascott Huai Hai Road Shanghai offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the steam room, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's ping-pong table and tennis court.


Around the property

Experience Shanghai like a true local. Don't forget to stop by Oriental Pearl Tower located 3.0 km away, where everyone who visits Shanghai wants to have their photo taken. Acquire some cultural knowledge with a day at Shanghai Museum (Shanghai Bowuguan) located 570 m away, where you can see famous works by local artists.

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Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Breakfast

60 mentions

Housekeeping

44 mentions

Food & Dining

27 mentions

Swimming Pool

16 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Nightclub
  • Pool with view
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Grocery delivery
  • Kitchen
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Locker
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Washing machine

Food and dining

Restaurants on site
Restaurant
  • Menu: A-la-carte

Location

No.282 Huaihai Central Road, Xintiandi and Huaihai Rd, Shanghai, China, 200021
Exceptional
Location

9.4

Airports
  • Shanghai Hongqiao International Airport (SHA)
    13.7 km 31 min drive
  • Shanghai Pudong International Airport (PVG)
    33.0 km 47 min drive
Public transportation
  • South Huangpi Road Metro Station
    100 m 1 min walk
  • Xintiandi Metro Station
    660 m 10 min walk
Hospital or clinic
  • Shu Guang Hospital
    90 m 1 min walk
Shopping
  • South Bund Soft Spinning Material Market
    2.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Former French Concession
    140 m
  • Shanghai Museum (Shanghai Bowuguan)
    580 m
  • Nanjing Lu (Nanjing Road)
    1.5 km
  • Yu Garden (Yuyuan)
    1.5 km
  • The Bund (Wai Tan)
    2.5 km
  • Oriental Pearl Tower
    3.1 km
  • Shanghai Tower
    3.3 km
  • Shanghai World Financial Center
    3.5 km
  • Shanghai Disneyland
    20.1 km
  • Zhujiajiao Ancient Town
    41.7 km
Nearby landmarks
  • Shu Guang Hospital
    90 m
  • South Huangpi Road Metro Station
    100 m
  • Green Massage
    110 m
  • Shui On Plaza
    130 m
  • Shanghai Time Plastic Surgery Hospital
    130 m
  • Former French Concession
    140 m
  • Hong Kong Square Shopping Center
    150 m
  • Central Plaza
    160 m
  • Shanghai Times Square
    170 m
  • Taiping Lake
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee1272 CNY
  • Distance from city center0.1km
  • Travel time to airport (minutes)50
Extras
  • Daily Internet/Wi-Fi fee0 CNY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors38
  • Number of restaurants1
  • Number of rooms 308
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2010
Parking
  • Daily parking fee160 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, the property currently does not accept the guest from or passing through a medium or high-risk area to check-in.

According to the local government’s epidemic prevention policy, the guests are required to scan the venue code and check the temperature upon arrival, processing for check-in while have the green health code.

If you are inbound guest, you’re required to provide the following materials upon check-in: 1) The official quarantine release notice after completing the 8-days quarantine; 2) Negative nucleic acid test certificate within 72 hours; 3) Shanghai health green code.

Please kindly noted that the apartment doesn’t allow to accept home quarantine reservations.

Please check the reception policy with the apartment before making the booking, so as not to affect your stay.

Reviews of Ascott Huai Hai Road Shanghai from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities8.0
Location9.4
Room comfort and quality8.3
Service8.2
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (257)
8-9 Excellent (258)
7-8 Very Good (245)
6-7 Good (82)
<6 Below Expectation (81)
Time of the year
Mar - May (231)
Jun - Aug (241)
Sep - Nov (259)
Dec - Feb (192)

Show reviews that mention 

Showing 923 verified guest comments
12345
10.0
Exceptional
Kenneth from United States
Business traveler
1 Bedroom Executive Suite
Stayed 4 nights in March 2019

Just like home”

I have stayed at the Ascott many times, and plan to stay there many more! The apartment units being fully furnished w kitchen, laundry, living room, bedroom rooms make me feel like I am at home, and can relax between work while I am in Shanghai. The location is also fabulous being so close to XianTanDi, the metro, great restaurants, markets, etc. Its truly a quite haven in a busy city! Cheers

Reviewed March 29, 2019

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It is our honor for having you stay with us, your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Responded March 30, 2019
Ascott Huai Hai Road Shanghai
10.0
Exceptional
Nabil from Australia
Couple
1-Bedroom Premium Suite
Stayed 4 nights in December 2019

Great hotel and location ”

Like the hotel facilities and location, highly recommend. The metro station is steps away and it is in the middle of the very vibrant Xintiandi. Close to shopping, bars, restaurants and within walking distance to many Shanghai landmarks!

Reviewed December 11, 2019

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10.0
Exceptional
James from Australia
Business traveler
1-Bedroom Premium Suite
Stayed 4 nights in May 2019

Great Location and Great Price!”

If you need to stay in Xintiandi and don't want to pay super crazy prices then stay at the Ascott. It's just as good as any other hotel in the area.

Reviewed March 23, 2020

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10.0
Exceptional
Li from United States
Couple
Studio
Stayed 1 night in December 2019

Good kitchen”

Good place and many things were close by

Reviewed December 07, 2019

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10.0
Exceptional
Alvin from Singapore
Business traveler
1-Bedroom Premium Suite
Stayed 1 night in June 2018

Fave hotel in sh”

Good value and location will be back

Reviewed May 27, 2019

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It is our honor for having you stay with us, your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Responded May 28, 2019
Ascott Huai Hai Road Shanghai
9.2
Exceptional
Jessica from Australia
Business traveler
Studio
Stayed 2 nights in October 2019

huge room, but bit old”

the room is very big, has washing machine, fridge, good for people who wants to good. But renovation is a bit old.

Reviewed October 14, 2019

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It is our honor for having you stay with us , your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Our property is located in the center of Shanghai, inter-connected with Hong Kong Plaza shopping mall, 5mins walk from XinTianDi. We are one of the best choices for either business travelling or holiday vacation. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Responded October 24, 2019
Ascott Huai Hai Road Shanghai
8.8
Excellent
Colin from Singapore
Family with young children
1-Bedroom Premium Suite
Stayed 1 night in November 2018

Conveniently located. Nice sized rooms”

Good place to be based for all that the HuaiHai Rd shopping and attractions offer. Friendly staff and decent sized rooms. Nice home away from home feel

Reviewed May 27, 2019

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Thank you for choosing our Ascott Huai Hai Road as your most preferred accommodation in Shanghai! We are glad to hear compliments of our staff members at our property. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better

Responded May 28, 2019
Ascott Huai Hai Road Shanghai
8.4
Excellent
Thi from China
Family with young children
Studio
Stayed 7 nights in September 2021

good location, friendly and clean”

Ascott located at good location with many shopping malls around and metro station. Staffs are very friendly and professional.

Reviewed September 25, 2021

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8.8
Excellent
Edward from Indonesia
Couple
1-Bedroom Premium Suite
Stayed 1 night in October 2019

Hotel International dilokasi yang sangat strategis. Dipusat Kota”

Fully furnished and equipped with essential kitchen utensil

Reviewed November 02, 2019

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It is our honor for having you stay with us , your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Our property is located in the center of Shanghai, inter-connected with Hong Kong Plaza shopping mall, 5mins walk from XinTianDi. We are one of the best choices for either business travelling or holiday vacation. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Responded November 21, 2019
Ascott Huai Hai Road Shanghai
8.4
Excellent
alan from Hong Kong SAR, China
Business traveler
1 Bedroom Executive Suite
Stayed 4 nights in March 2019

Great location”

Great location

Reviewed March 17, 2019

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It is our honor for having you stay with us in our Ascott Huai Hai Road Shanghai. As the service apartment located in the center of Shanghai, we are quite popular with the guest who is on his/her business trip or family vacation, the kitchen facility is also one of our great advantage too.Once again thank you for your valued patronage, we look forward to welcoming you again in our Ascott Huai Hai Road!

Responded March 20, 2019
Ascott Huai Hai Road Shanghai
8.0
Excellent
I from Macau SAR, China
Solo traveler
1-Bedroom Premium Suite
Stayed 7 nights in July 2021

Very good”

Good location, but a bit too old

Reviewed August 03, 2021

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6.0
David from Singapore
Group
Studio
Stayed 1 night in December 2019

Great staff, horrid management ”

We arrived at ascott to very apologetic staff who shifted us to an alternate property, Somerset, citing engineering issues with the room. There were 2 other guests making complains abt the cleanliness and key issues. At Somerset the Internet did not work at all throughout , the room was run down The staff though were very helpful and organised a free airport transfer. I can't blame them but the management of the property looks horrid with at least a total of 4 other guests complaining at the reception when I was at the ascott.

Reviewed December 15, 2019

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5.2
Nichelle from Singapore
Family with young children
Studio
Stayed 1 night in May 2019

Not clean and smelly”

The cleanliness is poor. The room is dusty. In the morning, the room will have poo smell every 15mins unbearable . One of the light bulb broke down.

Reviewed May 09, 2019

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hank for staying with us in Ascott Huai Hai Road,we’ve learnt that your recent stay in our Ascott Huai Hai Road is not as good as your expected. We’d like to apologize for the inconvenience you may experienced during your stay While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better

Responded May 13, 2019
Ascott Huai Hai Road Shanghai
2.0
Peter from United Arab Emirates
Business traveler
1 Bedroom Executive Suite
Stayed 3 nights in September 2019

Very bad Hotel”

It's far from the center, the room is big but dirty, old outdated furniture inside, cups etc are old, inside is all run down. no toothbrush or any other amenities, dirty worn-out carpet inside the room, for me this hotel is hardly 1 star, I always this in 5 star hotel but this is not even close to 5. Other hotels for same price are giving much better room with much better facilities and close to Nanjin road.

Reviewed September 20, 2019

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Thank for stayting with us in Ascott Huai Hai Road,we’ve learnt that your recent stay in our Ascott Huai Hai Road is not as good as your expected. We’d like to apologize for the inconvenience you may experineced during your stay. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better

Responded September 24, 2019
Ascott Huai Hai Road Shanghai
9.3
Exceptional
Lit from Philippines
Business traveler
Stayed 3 nights in September 2011

One of the best hotels in Shanghai”

Central location, shopping and restaurants, convenience store, banks, train station all minutes away on foot

This was our 3rd trip to Shanghai and the best hotel stay in this city, by far. The hotel's rooms are huge, very modern and well-kept. The bathrooms are also large by any standard. Airconditioning is excellent (because it can get very warm in Shanghai), and the kitchenette adds tremendous convenience. The gym at the hotel is state-of-the-art, with the latest treadmills. The hotel is also 10 mins away from the famous Xintiandi area, where the best restaurants are. Up and down Huai Hai road (where the hotel is on) are all the famous shops.

Reviewed September 27, 2011

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10.0
Exceptional
Fok from Hong Kong SAR, China
Business traveler
Stayed 2 nights in November 2012

superb hotel”

excellent location

My sister used to station in Shanghai recommended Ascott Huai Hai Road Shanghai to me. I booked 1 Bedroomb Premier and the room was huge. Service was really good and excellent location. I would definitly stay there again next time when I am in Shanghai. I did not have a chance to go to the swimming pool but the photos looked good.

Reviewed November 14, 2012

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8.7
Excellent
Louise from Malaysia
Group
Stayed 2 nights in July 2013

Unbelievable on every aspect, super luxurious”

Price, Location, Room Size

We travelled as a group of four to Shanghai for the weekend and wanted to stay somewhere close to nightlife, trendy cafes and good shopping, and the Ascott provided excellence on all our criteria. After thorough research we decided to book the Ascott, because for the price we were paying we got (by far) the most room space, and similar (if not better) luxuries and location in comparison to hotels like the Langham. Although the Ascott is sometimes advertised as serviced apartments instead of a proper hotel, from my experience I could not discern the difference between the Ascott and a luxury 5-star hotel, except maybe the fact that there was no mini-bar food (but who touches the mini-bar anyway). My only criticism is that the weights selection were sub-par. We booked a two-room suite, and was surprised at how gigantic and luxurious the whole layout and deco was. The bed was soft and plush and huge, and our bathroom included baths and walk in wardrobes. Amenities were all L'Occitane. Marble bathrooms. Sparkling clean. Creative lighting. Great air-conditioning. Kitchen well stocked. Location was more than we could hope for. Famous cafes and clubs like M2 were literally just round the corner. It was wonderful to have a fun night out and know that our hotel was less than 100m away, and wake up the next morning facing a plethora of breakfast options only a 5 minute walk away. Shopping was on the expensive side, so I would not recommend staying here it you're interested in bargain shopping. The Ascott shared walls with luxury brands like Coach and faced Chloe and MCM. Services like massage centres were literally right next to the Ascott. The spa had a special deal with Ascott customers so you could get a pretty reasonable deal for a massage, considering the luxurious location that you're in. Arriving early morning on the Beijing to Shanghai train, we were generously allowed an early check in (for free!) as well as a late check out (also free). Very accommodating. We

Reviewed July 22, 2013

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9.3
Exceptional
Sasha from United Kingdom
Solo traveler
Stayed 2 nights in January 2013

Amazing location, supremely comfortable”

Location,

I love the Ascott Huai Hai Road. This was my second visit. Although it is an apart-hotel it still feels like a hotel but with the added features of a kitchen and washing machine. The location is amazing and the rooms are very comfortable. The only comment I have is that the swimming pool might need to be updated but otherwise all the facilities are very satisfactory.

Reviewed January 27, 2013

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9.0
Exceptional
Katherine from United States
Business traveler
Stayed 3 nights in May 2011

Great location , had everything I needed”

Stocked kitchen, full bathtub, 120sq m

The Ascott is right in the high end shopping district of Huaihai Middle Road and also a 5min walk to Xintiandi - that was a huge convinience. Lobby staff was a bit slow on service but had good attitudes when pointed out. Need a key to access elevator floor which was a nice privacy point . Room was nice, door opens into the kitchen, has a washer/dryer in a laundry room, then mini dining area connected to the living room with flat screen. Turn a corner and theres a mini hallway with a bathroom with bath and shower leading to the bedroom. My room also had a nice view of a park- nice greenery for the drab urban grey of SH. Oh and free strong connection to WiFi - always great for me :) Really enjoyed this hotel

Reviewed May 25, 2011

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9.3
Exceptional
Rizal from Indonesia
Family with teens
Stayed 2 nights in September 2010

value for money”

spacious, affordable, great staff, excellent location

the hotel is fairly new but is poorly maintained the interior looks newly installed but already have wear and tear. other than that the hotel is excellent. great price for the room which is very spacious. it is an apartment type room complete with kitchen, laundry, dining and living room. the location is perfect as it is about 10 minutes away from xintiandi and located on huaihai road which is a shopping haven. also, the staff were very polite, very knowledgeable and speak perfect english.

Reviewed September 18, 2010

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