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Excellent8.2
Based on846reviews
Ascott Huai Hai Road Shanghai
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9.4 Exceptional location
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9.4Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Nearest essentials

  • Airports
    • 14 km
    • Shanghai Hongqiao International Airport (SHA)
    • 32 km
    • Shanghai Pudong International Airport (PVG)
  • Bus and rail stations
    • 90 meters
    • South Huangpi Road Metro Station
    • 650 meters
    • Xintiandi Metro Station
  • Hospital or clinic
    • 90 meters
    • Shu Guang Hospital
  • Pharmacy
    • 1.5 km
    • Lbx Pharmacy
  • Convenience store
    • 1.4 km
    • Family Mart
  • Cash withdrawal
    • 500 meters
    • ATM

More about Ascott Huai Hai Road Shanghai

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Verified traveler reviews

Agoda Reviews (846)
Booking.com Reviews (287)

5.3

Filter by traveler type
Excellent
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 9.4
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.9
Very good
  • Cleanliness 8.2
  • Facilities 7.4
  • Location 9.2
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.8
Excellent
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 9.5
  • Room comfort and quality 8.4
  • Service 8.6
  • Value for money 7.9
Excellent
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 9.4
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 8.0
Excellent
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 9.6
  • Room comfort and quality 8.3
  • Service 8.7
  • Value for money 8.2
Excellent
  • Cleanliness 8.7
  • Facilities 8.0
  • Location 9.5
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 8.4
Excellent
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 9.6
  • Room comfort and quality 8.6
  • Service 8.7
  • Value for money 8.2
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Room type
  • Studio
  • 1 Bedroom Premier
  • 2 Bedroom Premier

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Showing 781 verified reviews
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6.4
Xueling from Singapore
Solo traveler
1 Bedroom Premier
Stayed 2 nights in May 2017
Good”
wifi is weak and only public wifi provided.
Reviewed May 22, 2017
Thank you for staying with us and for taking the time to provide us with feedback on your stay experience via this platform. We would like to advise the wifi is provided in guest rooms and across public areas of the hotel. We look forward to welcoming you back to the hotel in the near future.
Responded May 22, 2017
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Ascott Huai Hai Road Shanghai
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7.6
Lynette from Singapore
Couple
1 Bedroom Premier
Stayed 3 nights in May 2017
Great Location”
The room is clean, the cooking ware are complete. Also, very good location.
Reviewed May 18, 2017
Thank you for staying with us. We appreciate you taking the time to share your stay experience with regards to your room stay, facilities as well as location where the Ascott Huai Hai Road is located. Rest assured your feedback is important to us and we look forward to welcoming you back to the Ascott Huai Hai Road in the near future.
Responded May 18, 2017
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6.8
JH from New Zealand
Family with young children
1 Bedroom Premier
Stayed 5 nights in May 2017
fantastic location but not in a great condition. for 5 nights.”
the hotel has a fantastic location. but they didn't noticed all the facilities are unable to use it while we stayed when we made a booking. all staffs were very friendly especially cleaners! but sofa and cushions were so dirty. I feel like, little bit expensive for the value. but if all the other facilities work properly, then should ok.
Reviewed May 12, 2017
Thank you for staying with us and for sharing your stay experience. We are glad that you enjoyed the location and thank you for your feedback on our staff. We have taken note of your feedback on your housekeeping feedback and has been shared with all concern to review and address accordingly. Once again thank you for your feedback of which is important to us and we look forward to welcoming you back to the hotel in the near future.
Responded May 13, 2017
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2.0
KHONDKAR from Bangladesh
Business traveler
Studio
Stayed 3 nights in April 2017
Graet location.. ”
simply...superb... big big room. goor breakfast in respect to other service apartment and very good price for the stay
Reviewed May 08, 2017
Thank you for staying with us. We truly appreciate you taking the time to share your stay experience with regards to your room stay, breakfast as well as location where the Ascott Huai Hai Road is located. We look forward to welcoming you back to the Ascott Huai Hai Road in the near future.
Responded May 09, 2017
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4.0
Stan from Singapore
Couple
Studio
Stayed 3 nights in April 2017
looked way better in the pictures”
The price is only justified by the location. Everything else was bad. The place is due for a refurbishment. There were flies in the room that came from the bathroom, which had a damp smell. Pillows were too flat that even piling on two wasn't enough to prevent a neck ache. Breakfast was a sad spread - the staff got my orders wrong two days out of three. The pool was closed for maintenance the entire time. I wouldn't choose Ascott again for my holidays.
Reviewed May 04, 2017
Thank you for staying with us and for sharing your stay experience. We have taken note of your feedback on overall stay experience and any inconvenience caused to you is regretted. We have since shared this with all concern and and we will work to address relevant points accordingly. Rest assured your feedback is important to us and we look forward to welcoming you back to the hotel in the near future.
Responded May 05, 2017
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7.6
Matt from Australia
Family with teens
2 Bedroom Premier
Stayed 7 nights in April 2017
Nice Hotel”
This hotel is in an excellent location. Close to shopping and close to a metro station. We had a deluxe 2 bedroom apartment. All the furnishings and cleanliness of the rooms were excellent. Size of the room was good (especially with an 11 and 14yo) Kitchen and Laundry in the room was great although we didn't cook. Staff were willing to help but English was very limited amongst them. My only gripe with Ascott hotels is that when you book for a family of 4 they give you 2 breakfast vouchers per day. This seems ridiculous to me. The breakfast was not too bad in this hotel though but not a massive buffet. Pool and steam room and gym were all great. I would stay here again.
Reviewed May 04, 2017
Thank you for your feedback and for staying with us. We are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We look forward to welcoming you back to the hotel in the near future.
Responded May 04, 2017
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8.4
Olivia from Indonesia
Family with young children
Studio
Stayed 6 nights in April 2017
well appointed location”
we stayed for 6 nights, staff were helpful and friendly. they just need to polish their english, Location was superb not to crowded and crazy just nice only 2 blocks from famous xintiandi, the main road it self filled with international brand designer and restaurants and cafes .on the 2nd night around 12am I smell a smoke from the air conditioner This is a non smoking hotel by the way.apparently there are people who just being ignorance and smoking inside the room on our floor, so we reported to the reception as we traveled with young children this is very unhealthy. the staff take our report seriously and offer us to move to the room on higher level straight away and apologize for the inconvenience, we really appreciate that, so then we moved right and there , we"ve been told not to worry about our stuffs in the previous room. just get some sleep and we can move them in the next morning so, THANK YOU ! the bathroom need bit more cleaning up and scrubbing and they need to fixed all the drainage, both room we had a bad drainage.unfortunately the pool was under maintenance for the whole 6 nights . Over all our stay was enjoyable , we will come back for sure to this hotel the next time we visit Shanghai :)
Reviewed April 24, 2017
Thank you for staying with us and for taking the time to share your recent stay experiences and the location where we are located. We have taken note of your feedback on overall stay experience and any inconvenience caused to you is regretted. I can assure you that this is not our overall standard and that we will work to address relevant points accordingly. Once again thank you for your feedback of which is important to us and we look forward to welcoming you back to the hotel in the near future.
Responded April 25, 2017
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10.0
Andrew from Canada
Business traveler
Studio
Stayed 5 nights in April 2017
Perfect spot in a great area”
The Ascott is in a perfect location in the heart of a dining and shopping area (if you're into that). The hotel is walking distance from amazing areas, a park, a killer coffee shop (attached) called Ocean Grounds - which is solid for getting some work done - a mall full of amazing food, Xintiandi, which is very posh (not my bag), but has amazing food. A 10-15min walk in any direction will land you in a totally different area; especially Shouning Lu where you can have some delicious crayfish in a bucket.
Reviewed April 19, 2017
Thank you for your feedback and for staying with us. We are glad that you enjoyed the location where the Ascott Huai Hai Road Shanghai is located. We look forward to welcoming you back to the hotel in the near future.
Responded April 20, 2017
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8.0
SATOSHI from Japan
Business traveler
Studio
Stayed 2 nights in April 2017
Good”
Location, Facilities, are good for business & Leisure
Reviewed April 17, 2017
Thank you for your feedback and for staying with us. We are glad that you enjoyed your overall stay with us as well as the location where the Ascott Huai Hai Road Shanghai is located. We look forward to welcoming you back to the hotel in the near future.
Responded April 18, 2017
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7.6
Amanda from United States
Solo traveler
Studio
Stayed 2 nights in May 2016
Good Business Hotel”
Great hotel for longer term stay as rooms include washer and kitchenette. Decent breakfast offering and nice gym. Ideal for business travelers. Lower rates than other hotels in area.
Reviewed April 13, 2017
Thank you for staying with us and for taking the time to rate us your stay experience. We look forward to welcoming you back to the Ascott Huai Hai Road, Shanghai.
Responded April 13, 2017
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Ascott Huai Hai Road Shanghai
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