Ascott Jakarta

Ascott Jakarta

Jl. Kebon Kacang Raya No 2, Thamrin, Jakarta, Indonesia, 10230
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Studio Premier Ascott Jakarta
Studio Premier
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    Lobby Ascott Jakarta
    Interior view Ascott Jakarta
    Interior view Ascott Jakarta
    1-Bedroom Premier Suite Ascott Jakarta
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    Exterior view Ascott Jakarta

    Ascott Jakarta Reviews

    8.5
    Excellent
    /10
    (2360 reviews)See what guests said
    9.6
    Exceptional

    "Excellent location."

    Chin

    -

    December 6, 2018

    8.5
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Ascott Jakarta

    • 700 meters to public transportation

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 7 hours ago | 7 travelers are looking at this property right now
    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Thamrin City Trade Mall140 m
  • Alun Alun Indonesia140 m
  • Grand Indonesia Mall260 m
  • Grand Indonesia Shopping Mall350 m
  • Pacific Place Jakarta380 m
  • Burgundy Bar390 m
  • Plaza Indonesia410 m
  • Selamat Datang Monument480 m
  • EX Mall550 m
  • Embassy of Germany580 m
  • Value for money8.4
    Distance to city center1. Km
    Location rating9.3
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport10.8 km

    Rooms available at Ascott Jakarta

    8.3
    Excellent
    Room comfort & quality
    2-Bedroom Executive Apartment
    2-Bedroom Executive Apartment
    ...
    • Room size: 125 m²/1345 ft²
    • Non-smoking
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Premier Three-Bedroom Apartment
    Premier Three-Bedroom Apartment
    ...
    • Room size: 166 m²/1787 ft²
    • 2 bathrooms
    Enter dates to see prices
    3-Bedroom Premier Suite
    3-Bedroom Premier Suite
    ...
    • Room size: 166 m²/1787 ft²
    • Non-smoking
    • 2 single beds and 2 king be...
    Enter dates to see prices
    1-Bedroom Premier Suite
    1-Bedroom Premier Suite
    ...
    • Room size: 80 m²/861 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2-Bedroom Premier Apartment
    2-Bedroom Premier Apartment
    ...
    • Room size: 141 m²/1518 ft²
    • Non-smoking
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Studio Premier
    Studio Premier
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier One-Bedroom Apartment
    Premier One-Bedroom Apartment
    ...
    • Room size: 80 m²/861 ft²
    • Shower and bathtub
    Enter dates to see prices
    Apartment Three Bedrooms
    Apartment Three Bedrooms
    ...
    • Room size: 166 m²/1787 ft²
    Enter dates to see prices
    2 Bedroom Executive - Executive Deal
    2 Bedroom Executive - Executive Deal
    ...
    • Shower and bathtub
    • Kitchenette
    Enter dates to see prices
    1 Bedroom Premier
    1 Bedroom Premier
    ...
    • Shower and bathtub
    • Kitchenette
    Enter dates to see prices
    Have a question for Ascott Jakarta?

    What people love about Ascott Jakarta

    • 9.6
      Exceptional

      "The location was exceptional."

      Nonie

      |

      December 1, 2018

    • 8.4
      Excellent

      "Friendly and helpful staff."

      PECK

      |

      September 12, 2018

    • 8.4
      Excellent

      "Apartment is spacious and clean."

      PECK

      |

      September 12, 2018

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    More about Ascott Jakarta

    More about Ascott Jakarta

    10.0
    Exceptional

    "The service and location is good."

    Evelyn

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great location."

    Yu J.

    |

    January 7, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Bengawan
    570 m Indonesian, International, Mexican
    Huize Trivelli
    1.2 km Indonesian, International
    Palalada
    1.7 km Indonesian
    American cuisine
    American cuisine
    Magnum Cafe
    130 m American, Cafe, Italian
    Black Steer Restaurant Mall Indonesia
    360 m American, European
    Benedict
    360 m American, Cafe, European
    Asian cuisine
    Asian cuisine
    Ayam Kremes Kalasan - Thamrin City
    120 m Asian, Indonesian
    Bakmi GM Thamrin City
    130 m Asian, Indonesian
    Marugame Seimen Grand
    160 m Asian, Halal, Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Ascott Jakarta from real guests

    Agoda Reviews (2360)Booking.com Reviews (1296)
    8.5
    /
    10
    Cleanliness8.5
    Facilities8.1
    Location9.3
    Room comfort and quality8.3
    Service8.5
    Value for money8.4
    Provided by verified guests of Agoda
    All languages
    All guests (2360)
    All room types

    Show reviews that mention 

    Showing 1408 verified guest comments
    12345
    8.8
    Excellent
    Faizol from Malaysia
    Family with young children
    2-Bedroom Executive Apartment
    Stayed 4 nights in February 2019

    Perfect place to stay with family”

    I like the hotel as it's suitable if you are travelling with family to Jakarta. It has great facilities such as swimming pool, indoor playground for kids, wifi, spa, gym, tennis court etc. Location is also awesome; near to Plaza Indonesia and Grand Indonesia, Thamrin City shopping malls, Bundaran H.I, and also eateries. Staff are also friendly and we got room upgrade too. My son loves the mini zoo (but unfortunately you can't enter the zoo). Definitely will come back to this hotel again in the future. Other feedback for improvement: 1. Limited choices for breakfast and very crowded as the restaurant space is too small for a big hotel. Sometimes very difficult to get seats together with your family. The hotel really need to do something about it i.e. renovation of the space. 2. Swimming Pool is not suitable for kids. Only for adults. 3. Glass cups provided at the gym. I think better use recycle/ paper cups instead as I doubt the cleanliness of the glass.

    Reviewed March 05, 2019

    Dear Mr. Faizol, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our breakfast issue. from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 10, 2019
    Ascott Jakarta
    9.6
    Exceptional
    Muhammad from Singapore
    Couple
    Studio Premier
    Stayed 3 nights in February 2019

    Strategic location”

    Stayed here for 3 nights. It is a really strategic location. You are just 2 mins walk away from Grand Indonesia and Thamrin City. Staff are really polite and very accommodating. Room is spacious, more than enough for 2 person. Facilities wise there is a pool and the gym is well equipped, much better than most hotel gym. Really value for money and highly recommended.

    Reviewed March 03, 2019

    Dear Mr. Muhammad, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 09, 2019
    Ascott Jakarta
    10.0
    Exceptional
    Nurulhuda from Singapore
    Family with young children
    3-Bedroom Premier Suite
    Stayed 2 nights in March 2019

    Excellent.”

    I stay in the 3 Bedroom Suite with 5 adults and 1 kid. Its clean and luxurious. Staff were helpful and friendly. It was accessible to many facilities like shopping malls and dining areas. The breakfast is alwas full house however they gave us priority when we had a train to catch to bandung. There is also a convenience store downstairs. would definitely recommend this hotel to others and would come here again on my next holiday. Also they went beyond the expectations when they gave a free teddy bear to my young niece. An amazing place for a getaway with excellent service.

    Reviewed March 06, 2019

    Dear Mrs. Nurulhuda, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 09, 2019
    Ascott Jakarta
    7.6
    Very good
    muhammad from Malaysia
    Family with teens
    2-Bedroom Executive Apartment
    Stayed 3 nights in January 2019

    Near to shopping mall”

    This is a old ascot Jakarta but the room still in great condition.. near shopping mall just 5 min away by walking.. plenty of food store around this hotel and staff need some improvement as they not very helpful at the reception.

    Reviewed March 01, 2019

    Dear Mr. Muhammad, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. We acknowledge your concerned regarding our services from Reception staff. Please accept my assurance that this is not the standard at Ascott Jakarta assured all the necessary steps have been taken to avoid such occurrences in the future. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 10, 2019
    Ascott Jakarta
    10.0
    Exceptional
    Sarina from Malaysia
    Group
    2-Bedroom Premier Apartment
    Stayed 2 nights in March 2019

    Exceptional”

    Excellent stay. Very well kept hotel and spacious. Strategic location. Highly recommended.

    Reviewed March 04, 2019

    Dear Ms. Sarina, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 09, 2019
    Ascott Jakarta
    8.0
    Excellent
    Slawomir from Japan
    Business traveler
    Studio Premier
    Stayed 1 night in January 2019

    Ascott Jakarta”

    Hotel is nice, rooms big, clean and well equipped, incl. very nice kitchen. Pool is also nice, there are actually 2 pools. Staff very nice, check in efficient. Breakfast could have been better though. Overall I enjoyed the stay there

    Reviewed January 20, 2019

    Dear Mr. Slawomir, Thank you very much for your kind feedback. Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. Noticing from breakfast rating we will share your feedback to our breakfast provider for future improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

    Responded January 23, 2019
    Ascott Jakarta
    9.2
    Exceptional
    Mohammad from Malaysia
    Family with young children
    2-Bedroom Executive Apartment
    Stayed 2 nights in November 2018

    Great accomodation at the heart of Jakarta”

    Ascott is a gem to shoppers as it is located right in the middle of shopping district. Most of the shopping areas are just a walking distance from the hotel. Ascott is my go to place if I go to Jakarta. Every single time..

    Reviewed January 10, 2019

    Dear Mr. Mohammad, Thank you very much for your kind feedback. We were delighted to learn that in overall you enjoyed your stay with us everytime you visiting Jakarta. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana Assistant Guest Service Manager

    Responded January 13, 2019
    Ascott Jakarta
    8.8
    Excellent
    Patrick from Sri Lanka
    Business traveler
    1-Bedroom Premier Suite
    Stayed 1 night in February 2019

    My stay at Ascott Jakarta ”

    As usual my stay at Ascott Jakarta was a pleasant one.

    Reviewed February 24, 2019

    Dear Mr. Patrick, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 09, 2019
    Ascott Jakarta
    9.6
    Exceptional
    MUHAMMAD from Malaysia
    Couple
    Studio Premier
    Stayed 1 night in February 2019

    great place ”

    very comfortable. great facilities.

    Reviewed February 22, 2019

    Dear Mr. Muhammad, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 09, 2019
    Ascott Jakarta
    9.2
    Exceptional
    Ileena from Malaysia
    Solo traveler
    Studio Premier
    Stayed 2 nights in March 2019

    Exceptional”

    Excellent location however services has gone down from our previous visit.

    Reviewed March 04, 2019

    Dear Ms. Ileena, Thank you very much for your kind feedback. We were delighted to learn that overall you enjoyed your stay with us. Noticing your concerned about our service has gone down, please accept my assurance that this is not the standard at Ascott Jakarta assured all the necessary steps have been taken to avoid such occurrences in the future. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 10, 2019
    Ascott Jakarta
    9.6
    Exceptional
    Nonie from Singapore
    Family with teens
    1-Bedroom Premier Suite
    Stayed 2 nights in November 2018

    Perfect location”

    The location was exceptional. While the parents went shopping at Thamrin City Mall, the younger ones spent time at Grand Indonesia. Both location were just a stone throw away since Ascott is right smacked in the middle.

    Reviewed December 01, 2018

    Dear Ms. Nonie, Thank you for taking the time to provide us with your feedback Strategic location is definitely giving a great advantage to our guests as malls are within walking distance with variety of restaurants, shops, entertainment and cinema. It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post your thoughts on Agoda. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Thank you & kind regards, Fadlun Jawas Guest Service Manager

    Responded December 03, 2018
    Ascott Jakarta
    10.0
    Exceptional
    Fera from Malaysia
    Family with young children
    2-Bedroom Executive Apartment
    Stayed 3 nights in February 2019

    Stay was awesome”

    The only problem is the toilet. Seems leaking and pillow was trerribly worst. It hurt my neck. Else everything awesome. Near to almost everything.

    Reviewed March 03, 2019

    Dear Ms. Fera, Thank you very much for your kind feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. We noticing your concern about our toilet and pillow, please rest assured that we will pass your concerned to our Housekeeping and Engineering team. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana - Assistant Guest Service Manager

    Responded March 10, 2019
    Ascott Jakarta
    8.4
    Excellent
    Aniza from Singapore
    Family with young children
    Studio Premier
    Stayed 2 nights in February 2019

    Big room with nearby mall”

    We had a pleasant stay at Ascott Jakarta. Room was spacious with comfortable bed. Shopping mall is just apposite the service apartment which is very convinient for us.

    Reviewed February 14, 2019

    Dear Aniza, Thank you for taking the time to provide us with your feedback It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    10.0
    Exceptional
    Marlynda from Malaysia
    Family with young children
    Studio Premier
    Stayed 2 nights in November 2018

    The best hotel in Jakarta”

    Location is superb. Walking distance for shopping

    Reviewed February 09, 2019

    Dear Ms. Marlynda, Thank you for taking the time to provide us with your feedback Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    8.8
    Excellent
    irwan from Indonesia
    Family with young children
    3-Bedroom Premier Suite
    Stayed 1 night in January 2019

    nice place”

    usually good, but this time i got smoking room eventhough i ask for non smoking room

    Reviewed February 09, 2019

    Dear Syira, Thank you for taking the time to provide us with your feedback We do apologize that we failed to fulfill your request to have a non smoking room. It was happen because our occupancy on that day was quite high, that's why we didn't have the smoking room Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    10.0
    Exceptional
    SYIRA from Malaysia
    Family with teens
    2-Bedroom Executive Apartment
    Stayed 3 nights in February 2019

    EXCELLENT SERVICES”

    My 2 Bedroom apartment was spacious & clean. Definitely will come here again.

    Reviewed February 09, 2019

    Dear Syira, Thank you for taking the time to provide us with your feedback It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    8.4
    Excellent
    Hamidon from Malaysia
    Family with teens
    Premier Three-Bedroom Apartment
    Stayed 4 nights in February 2019

    Have stayed here a few times. Always on a look out for special rates.”

    Pleasant stay for families. If only breakfast was more affordable which can be an attraction for people to stay

    Reviewed February 06, 2019

    Dear Mr. Hamidon, thank you very much for your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. Noticing from breakfast rating we will share your feedback to our breakfast provider for future improvement. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    10.0
    Exceptional
    Emad from Saudi Arabia
    Solo traveler
    Studio Premier
    Stayed 5 nights in December 2018

    great place & location”

    great place & location & friendly staff

    Reviewed February 06, 2019

    Dear Mr. Emad, thank you very much for your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. With my best regards, lulu Guest Service Manager

    Responded February 20, 2019
    Ascott Jakarta
    10.0
    Exceptional
    Zuraini from Brunei Darussalam
    Couple
    2-Bedroom Executive Apartment
    Stayed 2 nights in January 2019

    Super excellent”

    U should stay here .. the hotel was huge .. close to tambrin city, grand mall indonesia.. I try spa here.. wow very refreshment.. if not mistaken i chose alya.. she is very frindly The staff very friendy.. i ll come agin an stay here..

    Reviewed February 02, 2019

    Dear Mr. Zuraini, Thank you for taking the time to provide us with your feedback We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Thank you With my best regards, Fadlun Jawas Guest Service Manager

    Responded February 05, 2019
    Ascott Jakarta
    10.0
    Exceptional
    NOR from Malaysia
    Couple
    Studio Premier
    Stayed 2 nights in January 2019

    Great Location and helpful Staff!”

    I really have the best stay during my anniversary trip to Jakarta! The room is spacious, complete with basic amenities that a house should have i.e. water dispenser, fridge, cooking utensil and even a washing machine that comes with a dryer! The staff is very friendly n helpful. the location is really2 great. walking distance to Thamrin City, Grand Indo & the Plaza. We even walked to Tanah Abang (1.2km) which takes about 12mins, rather than taking grab which takes about 24 mins due to 'macet'. dont get surprised as we also walked from BNI station to the hotel. We dont feel its far as we enjoyed exploring the city, seeing people selling food at the street. Return to Ascott Jakarta? - Definitely, yes!

    Reviewed January 31, 2019

    Dear Ms. Nor, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, fadlun Guest Service Manager

    Responded February 05, 2019
    Ascott Jakarta
    12345
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    Ascott Jakarta
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    • Exceptional location
    • Plaza Indonesia
    • Karet Railway Station is within 0.7 km