Ascott Jakarta
Ascott Jakarta
See all 6 photos
9.2
Exceptional

"Enjoy staying here."

Lucinda

|

March 18, 2018

Studio Premier Ascott Jakarta
Studio Premier
See all 6 photos
Lobby Ascott Jakarta
Lobby
See all 6 photos
Interior view Ascott Jakarta
Interior view
See all 6 photos
Interior view Ascott Jakarta
Interior view
See all 6 photos
See map Ascott Jakarta
See map
Exceptional
Location
9.3
See all 6 photos Ascott Jakarta
See all 6 photos
Removed from saved list
What guests are saying:
Love the location as it is in between thamrin city and grand indonesia.
Munirah
Couple
Excellent location, hotel staff is excellent, room was in great condition. Value for money.
Lim from Malaysia
Business traveler
It's just next to Thamrin City if you like to shop till you drop......
CHIN from Malaysia
Couple
The hotel was great. The room is spacious, good and clean. Near Cihampelas Walk. All Staff are friendly and helpful. Will be stay again for the next visit to Bandung
Rokiah from Brunei Darussalam
Family with teens
Need to improve...
Mohd from Malaysia
Family with young children
I was in 1005. it was a comfortable room but ▪when my neighbours took their showers the water pipe was very noisy ▪ bath tub drainage was VERY bad. One is still standing in an ankle deep puddle of shower watee that hasnt drained away. Pretty yucky
S from Malaysia
Solo traveler
Nice, comfort, awesome!
Norisah from Malaysia
Business traveler
excellent choice for shopping trip in jakarta.walking distance to thamrin,grand indonesia mall and plaza indonesia.
putri from Malaysia
Group
No cons only pros
GOKHOOL from Mauritius
Business traveler
Hotel in great location for Grand Indonesia and Plaza Indonesia. Safe compound. Rooms are clean and good size. Staff are very helpful
Bernhard from Australia
Couple

Ascott Jakarta

Exceptional location
- Inside city center
Excellent
From 2219 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.5
Recommended by 95% of guests
Value for money8.4
Distance to city center1. Km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport11.3 km
  • 700 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 20 times since yesterday | 8 travelers are looking at this property right now
2-Bedroom Executive Apartment
2-Bedroom Executive Apartment
...
  • Room size: 125 m²/1345 ft²
  • Non-smoking
  • 1 king bed & 2 single beds
Enter dates to see prices
3-Bedroom Premier Suite
3-Bedroom Premier Suite
...
  • Room size: 166 m²/1787 ft²
  • Non-smoking
  • 2 single beds and 2 king be...
Enter dates to see prices
1-Bedroom Premier Suite
1-Bedroom Premier Suite
...
  • Room size: 80 m²/861 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2-Bedroom Premier Apartment
2-Bedroom Premier Apartment
...
  • Room size: 141 m²/1518 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Three-Bedroom Apartment
Premier Three-Bedroom Apartment
...
  • Room size: 166 m²/1787 ft²
  • Shower and bathtub
  • 2 single beds and 2 double ...
Enter dates to see prices
Studio Premier
Studio Premier
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Premier One-Bedroom Apartment
Premier One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Apartment Three Bedrooms
Apartment Three Bedrooms
...
  • Room size: 166 m²/1787 ft²
Enter dates to see prices
2 Bedroom Executive - Executive Deal
2 Bedroom Executive - Executive Deal
...
  • Shower and bathtub
  • Kitchenette
Enter dates to see prices
1 Bedroom Premier
1 Bedroom Premier
...
  • Shower and bathtub
  • Kitchenette
Enter dates to see prices
Have a question for Ascott Jakarta?

What people love about the property

  • 8.0
    Very good

    "We had a wonderful and amazing stayed in this place"

    Reiny Y.

    |

    April 27, 2018

  • 10.0
    Exceptional

    "Hotel staff is friendly snd polite.."

    Jamian

    |

    March 11, 2018

  • 9.6
    Exceptional

    "Great location, great service and facilities."

    Lena

    |

    February 20, 2018

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Ascott Jakarta

More about Ascott Jakarta

10.0
Exceptional

"Staff are excellent.."

Nor Y.

|

April 20, 2018

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Indonesian cuisine
Indonesian cuisine
Bengawan
570 m Indonesian, International, Mexican
Huize Trivelli
1.2 km Indonesian, International
Palalada
1.7 km Indonesian
American cuisine
American cuisine
Magnum Cafe
130 m American, Cafe, Italian
Black Steer Restaurant Mall Indonesia
360 m American, European
Benedict
360 m American, Cafe, European
Asian cuisine
Asian cuisine
Ayam Kremes Kalasan - Thamrin City
120 m Asian, Indonesian
Bakmi GM Thamrin City
130 m Asian, Indonesian
Marugame Seimen Grand
160 m Asian, Halal, Japanese

What they offer

8.8
Excellent

"The reception and concierge were very helpful and friendly."

Kris

|

March 13, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (2219)Booking.com Reviews (1146)
8.4
/
10
Cleanliness8.5
Facilities8.1
Location9.3
Room comfort and quality8.3
Service8.5
Value for money8.4
Provided by verified guests of Agoda
All languages
All guests (2219)
All room types

Show reviews that mention 

Showing 1360 verified guest comments
12345
9.2
Exceptional
Mohammad from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in November 2018
Great accomodation at the heart of Jakarta”
Ascott is a gem to shoppers as it is located right in the middle of shopping district. Most of the shopping areas are just a walking distance from the hotel. Ascott is my go to place if I go to Jakarta. Every single time..
Reviewed January 10, 2019
Dear Mr. Mohammad, Thank you very much for your kind feedback. We were delighted to learn that in overall you enjoyed your stay with us everytime you visiting Jakarta. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Erick Pradiana Assistant Guest Service Manager
Responded January 13, 2019
Ascott Jakarta
8.4
Excellent
Arif from Brunei Darussalam
Group
Premier Three-Bedroom Apartment
Stayed 3 nights in January 2019
Great Appartment”
Super close to everything
Reviewed January 18, 2019
8.4
Excellent
Matthew from United Arab Emirates
Business traveler
1-Bedroom Premier Suite
Stayed 2 nights in November 2018
Fantastic Central location”
After living in Jakarta for 4 years previously I didn't know about this place. Now I come back and find it. Well worth considering.
Reviewed January 15, 2019
Dear Mr. Matthew, Thank you for taking the time to provide us with your feedback We were delighted to learn that you enjoyed your stay and It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded January 17, 2019
Ascott Jakarta
9.6
Exceptional
WEERAPHONG from Thailand
Solo traveler
Studio Premier
Stayed 1 night in January 2019
Perfect stay at the heart of Jakarta”
Everything is still perfect to me since i have stayed here for few times before. Kudos for Ascott Jakarta ;)
Reviewed January 15, 2019
Dear Mr. Weeraphong, Thank you for taking the time to provide us with your feedback It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded January 17, 2019
Ascott Jakarta
9.6
Exceptional
Nonie from Singapore
Family with teens
1-Bedroom Premier Suite
Stayed 2 nights in November 2018
Perfect location”
The location was exceptional. While the parents went shopping at Thamrin City Mall, the younger ones spent time at Grand Indonesia. Both location were just a stone throw away since Ascott is right smacked in the middle.
Reviewed December 01, 2018
Dear Ms. Nonie, Thank you for taking the time to provide us with your feedback Strategic location is definitely giving a great advantage to our guests as malls are within walking distance with variety of restaurants, shops, entertainment and cinema. It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post your thoughts on Agoda. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Thank you & kind regards, Fadlun Jawas Guest Service Manager
Responded December 03, 2018
Ascott Jakarta
10.0
Exceptional
Asmaa from Saudi Arabia
Couple
Studio Premier
Stayed 1 night in January 2019
My favorite hotel with all my trips to Jakarta”
And so there are no negative aspects of the whole positives There is no toothbrush or manual soap
Reviewed January 09, 2019
10.0
Exceptional
Evelyn from Australia
Family with young children
2-Bedroom Executive Apartment
Stayed 4 nights in December 2018
Really recommended ”
The room is exactly like picture. The service and location is good. Will come back for sure. Thanks
Reviewed January 07, 2019
Dear Ms. Evelyn, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded January 09, 2019
Ascott Jakarta
10.0
Exceptional
Yu from Indonesia
Solo traveler
2-Bedroom Premier Apartment
Stayed 2 nights in January 2019
Exceptional”
Great location.
Reviewed January 07, 2019
Dear Ms/Mr. Yu, Thank you very much for your kind feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded January 07, 2019
Ascott Jakarta
8.0
Excellent
Natalia from Indonesia
Solo traveler
Studio Premier
Stayed 1 night in September 2018
Big disappointment ”
It’s been awhile since my last stay at ascott but this time it’s very disappointing. The shower wasn’t working on shower faucets set. I have to seat in the tub and use the glass to take a shower. The breakfast foods was awful not much to choose and not so good taste either.
Reviewed September 05, 2018
Dear Ms. Natalia, Thank you very much for your feedback. I am truly sorry to hear about your unpleasant experience as we have fallen short of our key objective. I noted from your rating that we need to improve our shower faucets set. I have personally addressed this issue with the staff concerned and will ensure that necessary guidance is given to avoid any recurrence. While condition of the shower faucets set has taken into follow up with our engineering team. Noticing from breakfast feedback we will share your feedback to our breakfast provider for future improvement. Once again, please accept our apologies and thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded September 12, 2018
Ascott Jakarta
10.0
Exceptional
MOHAMMAD from Brunei Darussalam
Couple
Studio Premier
Stayed 1 night in August 2018
Safe and Shop”
If u need to shop till u drop. U need to drop to a near hotel after u shop. So ascott is the best place. Its just a minute walk to grand indonesia. And from there to plaza indonesia and thamrin city just walking distance. They provide apartments for long stay. So it is the best place to stay.
Reviewed August 30, 2018
Dear Mr. Mohammad, Thank you very much for your kind feedback. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Thank you & kind regards, Fadlun Jawas Guest Service Manager
Responded September 05, 2018
Ascott Jakarta
9.2
Exceptional
Nurulhuda from Singapore
Solo traveler
1-Bedroom Premier Suite
Stayed 2 nights in August 2018
Amazing location!”
First stay at ascott and I would definitely recommend this place to stay. Shopping center(Grand Indonesia, Thamrin City) is just a walk away from the hotel. The only thing that could be better is that they should be able to give some time allowance for check out time.
Reviewed August 29, 2018
Dear Ms Nurulhuda, Thank you very much for your kind feedback. It certainly sounds like our strategic location, our staffs with excellent customer service and security make your stay such an enjoyable one. We acknowledge your feedback regarding late check out as we understand that some of guest might need extended time for check out. Please be informed that our check out time is at 12PM and late check out request will subject to room availability. Once again thank you very much for your kind understanding toward this matter and rest assure that we value your feedback for our further improvement. With my best regards, Fadlun Jawas Guest Service Manager
Responded August 30, 2018
Ascott Jakarta
8.8
Excellent
Patrick from Sri Lanka
Group
Studio Premier
Stayed 1 night in August 2018
Stay at Ascott Thamrin city”
Our stay at Ascott Thamrin city was quite comfortable and pleasant. We have stayed here many times and the staff is very friendly. The only disadvantage that I found was that the room service does not operate after 10pm.
Reviewed August 28, 2018
Dear Mr. Patrick, Thank you very much for your valuable feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback regarding the operating hour of our room service will be share to management for further consideration in order to improve our quality of service. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded August 30, 2018
Ascott Jakarta
10.0
Exceptional
MOHAMMAD from Brunei Darussalam
Couple
Studio Premier
Stayed 4 nights in August 2018
Will be our permanent stay in future travel tp Jakarta”
Close to 3 Big Malls.. Through and through.. You can walk to grand indonesia to Plaza Indonesia to thamrin city within walking distance. Great staffs.. From the gate entrance to the bell boy. They have everything.. Even weight scale fpr your luggage. Cons.... Just one.. The breakfast.. But you can just skip that because you can just deliver food to your hotel using grab.. The staffs will sent it to your room. Tip them when u can... Because they are top notch. Thank you ascott Jakarta.
Reviewed August 22, 2018
Dear Mr. Mohammad, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank you again for highlighting the excellence service from all the staff. I am sure they will be please to read your comment as well. Your feedback regarding breakfast quality will be share to our breakfast provider for further improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded August 23, 2018
Ascott Jakarta
8.0
Excellent
ROGER from United States
Business traveler
Single Room Studio Premier
Stayed 4 nights in July 2018
LACK OF ROOM SERVICE”
I have stayed this particular hotel several times, and most of time I was very pleased with it. This time for some reason, the room cleaning people did not supply all the stuffs like shampoo, body wash and towels which made it very inconvenient to me.
Reviewed July 27, 2018
Dear Mr. Roger, Thank you very much for your kind feedback. We are so sorry for any lapse by our housekeeping team in providing the bathroom amenities in you room. We have follow up your feedback to our Housekeeping Manager for further improvement and avoid any recurrence in future. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded August 08, 2018
Ascott Jakarta
9.6
Exceptional
Stephanus from Indonesia
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in December 2018
Good location, Good room and friendly staff”
Like the location, close to Mall GI and Plaza Ind. Like the room and like the white design.
Reviewed January 02, 2019
8.0
Excellent
Rafida from Netherlands
Solo traveler
Studio Premier
Stayed 5 nights in December 2018
friendly staff”
location is perfect ,gym is Awesome for hotel/apartement standart and staff is friendly. i stayed few days in studio which is more than enough for 1 person .absolutly will be back again
Reviewed December 30, 2018
Dear Rafida, Thank you very much for your kind feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded December 31, 2018
Ascott Jakarta
10.0
Exceptional
Nazatusshima from Brunei Darussalam
Family with teens
2-Bedroom Executive Apartment
Stayed 4 nights in December 2018
Exceptional”
Walking distance to Thamrin City mall , Grand Jakarta & Plaza jakarta. All are within 2-5 mins walking distance.
Reviewed December 24, 2018
Dear Nazatusshima, Thank you very much for your kind feedback. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager
Responded December 27, 2018
Ascott Jakarta
10.0
Exceptional
marlina from Brunei Darussalam
Couple
Studio Premier
Stayed 3 nights in December 2018
Very good location! ”
Perfect Location! Really walking distance to the grand indonesia and plaza indonesia. Highly recommend to those with family and small childrens. Breakfast was amazing as well.
Reviewed December 22, 2018
Dear Ms. Marlina, Thank you very much for your perfect feedback. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. We also will addressed your feedback to our breakfast vendor to ensure they can keep improve the breakfast menu to get more good feedback from you. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. With my best regards, Fadlun Jawas Guest Service Manager
Responded December 27, 2018
Ascott Jakarta
8.8
Excellent
Eric from Singapore
Family with young children
Studio Premier
Stayed 2 nights in November 2018
Great location, warm hospitality!”
Stayed for 2 nights at the Ascott for a wedding nearby. Was pleasantly surprised when upgraded to a 2 bed-room suite . It was a very impressive suite where my whole family stayed together. Ample of space for my kids to run around, 2 bathrooms and huge bedrooms! Service was excellent and attentive. Room service and reception was quick to attend to our requests. Breakfast was ok with enough kids-friendly bites. Best thing is the location is just between Grand Indonesia and another big local mall. Only 1 thing bad - Traffic in and around the hotel was jam packed most of the time. No fault of the hotel anyway.
Reviewed November 29, 2018
Dear Mr. Eric, Dear Ruzaini, Thank you for taking the time to provide us with your feedback We are truly grateful for your encouraging comments. It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post your thoughts on Agoda. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Thank you & kind regards, Fadlun Jawas Guest Service Manager
Responded December 03, 2018
Ascott Jakarta
9.6
Exceptional
S from Malaysia
Solo traveler
1-Bedroom Premier Suite
Stayed 2 nights in October 2018
Exceptional”
I was in 1005. it was a comfortable room but ▪when my neighbours took their showers the water pipe was very noisy ▪ bath tub drainage was VERY bad. One is still standing in an ankle deep puddle of shower watee that hasnt drained away. Pretty yucky
Reviewed October 30, 2018
Dear S, Thank you for taking the time to provide us with your feedback We have addressed your feedback to our Engineering team for immediate action to avoid any recurrence. We can assure you that we value your feedback and your feedback has been utilised to improve our service. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again at any one of our serviced residences. With my best regards, Lulu
Responded November 02, 2018
Ascott Jakarta
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Ascott Jakarta
|Excellent 8.4
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Plaza Indonesia
  • Karet Railway Station is within 0.7 km