Ascott Jakarta

Jl. Kebon Kacang Raya No 2, Thamrin, Jakarta, Indonesia, 10230 - See map
5-star Serviced apartment
Free Wi-Fi
8.6
Excellent
15.2% this month
/10
(4,799 reviews)See what guests said
Housekeeping90
Shops58
Breakfast25
select your datePlease enter your stay dates to see price
Ascott Jakarta

"Great location, just walk across to Grand Indonesia I check in at 3PM and decided to check out at 7PM (at the same day)"

Willix - March 4, 2020

Studio Premier - View Ascott Jakarta
Kid’s club Ascott Jakarta
Lobby Ascott Jakarta
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Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 4,799 reviews
Exceptional reputation
Recommended by 92% of guests
Excellent service
8.6 rating for service
Excellent cleanliness
8.5 rating for cleanliness
Excellent comfort
8.3 room quality and comfort

Very spacious, good location and good breakfast

Mega | March 8, 2020

  • 720 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.5
Distance to city center1 Km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.8 km

Rooms available at Ascott Jakarta

8.3
Excellent
Room comfort & quality
2-Bedroom Executive Apartment
2-Bedroom Executive Apartment
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 1 king bed & 2 single beds
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3-Bedroom Premier Suite
3-Bedroom Premier Suite
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Premier Apartment
2-Bedroom Premier Apartment
...
  • Room size: 141 m²/1518 ft²
  • City view
  • 1 king bed & 2 single beds
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1-Bedroom Premier Suite
1-Bedroom Premier Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed & 1 king bed
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3 Bedroom Penthouse
3 Bedroom Penthouse
...
  • City view
  • 2 bathrooms
  • 1 king bed & 1 king bed & 1...
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Studio Premier
Studio Premier
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Penthouse Premier
Penthouse Premier
...
  • City view
  • 2 bathrooms
  • 1 king bed & 1 king bed & 2...
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed & 1 king bed
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Other
Other
...
  • Room size: 166 m²/1787 ft²
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2 Bedroom Executive
2 Bedroom Executive
...
  • Shower and bathtub
  • Kitchenette
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Frequently asked questions

Does Ascott Jakarta offer hand sanitizer?

Hand sanitizer is available at Ascott Jakarta.

How often do rooms at Ascott Jakarta get disinfected?

Rooms are disinfected every day at Ascott Jakarta.

How frequently are common areas disinfected at Ascott Jakarta?

Common areas of Ascott Jakarta are disinfected daily.

Does Ascott Jakarta offer contactless check-in and check-out?

Contactless check-in and check-out is not available at Ascott Jakarta.

Are free face masks available at Ascott Jakarta?

Face masks are available for free at Ascott Jakarta.

Does Ascott Jakarta accept food delivery services other than room service?

Third party food delivery to rooms is available at Ascott Jakarta.

Does Ascott Jakarta check the temperature of people entering the premises?

Ascott Jakarta offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

Is there a doctor or nurse on call for the property?

A doctor or nurse is available on call for Ascott Jakarta.

What time is check-in and check-out at Ascott Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Jakarta?

Ascott Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 330000 IDR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Jakarta with private transportation, the serviced apartment can arrange both taxis or car rental.

What is the smoking policy at Ascott Jakarta?

Ascott Jakarta does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Ascott Jakarta

  • 8.8
    Excellent
    Location

    "Surrounded by malls, this mini apartment location is very ideal."

    Dewi

    |

    March 17, 2020

  • 8.8
    Excellent

    "Very comfortable and quiet, feels like you are at home."

    Dewi

    |

    March 17, 2020

  • 7.6
    Very good
    Spaciousness

    "Rooms are big if you are traveling with children."

    Samira

    |

    March 15, 2020

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Location score
9.3/10
Room size
198 sqm.
Room comfort score
8.3/10
Review score - United States
8.7/10
Better than
99
%
of Jakarta properties
Bigger than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Better than
97
%
of Jakarta properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
4,799 reviews
Cleanliness
8.5
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
I like it that there's water dispenser/ water cooling machin...
Dewi from Brunei Darussalam
Couple
More about Ascott Jakarta

More about Ascott Jakarta

Conveniently situated in the midst of Jakarta’s Golden Triangle, Ascott Jakarta takes only a few minutes from the bustling Convention Center and embassies. Guests can easily reach high-end shopping malls including Grand Indonesia and Plaza Indonesia, many choices of restaurants, and entertainment. This luxurious hotel features modern Balinese decoration. All guest rooms come with latest home-entertainment and a fully equipped kitchen. Guests can indulge in its recreational facilities such as a sauna, aerobic studios, a gymnasium and health club, swimming pool, and much more. Ascott Jakarta is perfectly suitable for both business and leisure travelers.

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Most talked about facilities

Breakfast
166 mentions
Housekeeping
101 mentions
Swimming Pool
50 mentions
Food & Dining
28 mentions

What they offer

9.2
Exceptional

"Very huge with few bathrooms, nice living and dining hall."

Rezuan

|

February 4, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Frangipani
Cuisine:Asian, Indonesian, International
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
570 m Indonesian, International, Mexican
Huize Trivelli
1.2 km Indonesian, International
Palalada
1.7 km Indonesian
American cuisine
American cuisine
Magnum Cafe
130 m American, Cafe, Italian
Black Steer Restaurant Mall Indonesia
360 m American, European
Benedict
360 m American, Cafe, European
Asian cuisine
Asian cuisine
Ayam Kremes Kalasan - Thamrin City
120 m Asian, Indonesian
Bakmi GM Thamrin City
130 m Asian, Indonesian
Marugame Seimen Grand
160 m Asian, Halal, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ascott Jakarta from real guests

Overall rating
8.6
Excellent
From 4799 reviews
Provided by verified guests of
Agoda Reviews (3085)Booking.com Reviews (1714)
Rating via Agoda8.6
/
10
Cleanliness8.5
Facilities8.1
Location9.3
Room comfort and quality8.3
Service8.6
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (578)
8-9 Excellent (396)
7-8 Very Good (416)
6-7 Good (128)
<6 Below Expectation (133)
Time of the year
Mar - May (429)
Jun - Aug (365)
Sep - Nov (382)
Dec - Feb (475)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (3085)
All room types
All languages

Show reviews that mention 

Showing 1651 verified guest comments
12345
9.3
Exceptional
Nurazreen from Singapore
Couple
Studio Premier
Stayed 2 nights in May 2014

Enjoyable, relaxing, eye-opener.”

Centrally located to be near major malls like Grand Indo Shopping Town, Plaza Indonesia and Thamrin City Wholesale Centre. Spacious, well-kept rooms. Attentive staff.

It was the first time that The Husband and I travelled to Jakarta free and easy, without the help of guides. We were pleasantly surprised to discover the close proximity this hotel is to major shopping belts. To the left would be Thamrin City and to the right would be Grand Indonesia Shopping Town. Upon arrival at the airport, their airport transfer staff was there to bring us to the hotel. Upon registration, we were allowed to check-in immediately, even though it was only 11am and official check-in time wasn't until 2pm. Needless to say, we kept ourselves fully occupied with lots of shopping at the malls within that area. Dining choices were plenty. From Restoran Sederhana across from Thamrin City that sold delicious padang food, to foodcourts in Thamrin City for refresher meals in between shopping. Dinner would be a more relaxed affair over at Grand Indonesia Shopping Town. Again, spoilt for choice because they had more than 4 floors of food outlets accumulatively. From high end restaurants to foodcourts to suit your budget. Each time we returned to the hotel, we were greeted by warm smiles. On our last day, our scheduled pickup to the airport was at 230pm. We check with this staff if this meant we had to check-out at 12pm like with most hotels and leave our bags at the lobby while we spend the time away until 230pm, but they were nice enough to say that the room would be ours until the scheduled pick-up time. So Ascott Jakarta, we will be back. With friends and family in tow :)

Reviewed June 04, 2014
9.7
Exceptional
Muhd from Singapore
Family with young children
1-Bedroom Premier Suite
Stayed 3 nights in June 2015

Perfect Choice for Family Holiday ”

location, room service, room size

Made a reservation for 3 nights stay with my family, 2 kids age 4 and 11. Normally, we will stay at Ciputra Hotel but this time round we wanted to be near the shopping centre name Thamrin City. Never did I realised that the Ascott Jakarta was a perfect selection. On the left to the hotel, is Thamrin city Shopping Mall, to the right will be Grand Indonesia shopping town. What more do you want? It was a fantastic, awesome and wonderful holiday. To top it up, we got a complimentary upgrade to a 2 bedroom Premier from 1 bedroom. So lucky. To add to the excitement, we went to watch a wonderful movie GOLD CLASS seat at only 80 000 rupiah per seat.And it's just next door, walking distance to Grand Indonesia Shopping Town. You can find Breadtalk, Kenny Rodgers, Fish & Co all these at the basement one. From hotel to Kidzania Jakarta is just around 15-20 minutes drive only, depending on the traffic condition. Overall, it was such a pleasant and wonderful family holiday. Because of all these pleasant experiences, we extend our stay for another night. Have a wonderful holiday everyone!!!

Reviewed June 20, 2015
10.0
Exceptional
Nur from Singapore
Couple
Studio Premier
Stayed 3 nights in January 2018

The only place to stay at when in Jakarta!”

Got a good deal on Agoda for my recent 4D3N trip to Jakarta and it was a great experience from check-in to check-out. Unrivalled location with Grand Indonesia, Thamrin City and Plaza Indonesia right at the doorstep! Pak Ali (Hambali) catered to our request for early check-in and late check-out, and is definitely one of the gems at Ascott Jakarta (besides location, aesthetics, cleanliness) as he really went out of his way to make sure our stay went perfectly well and that we leave with good memories. Will definitely return to Ascott Jakarta the next time I travel there!

Reviewed January 30, 2018

Dear Nur, Thank you for taking the time to provide us with your feedback We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you again for highlighting Ali's excellence service. I am sure he will be please to read your comment as well. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded January 30, 2018
Ascott Jakarta
9.2
Exceptional
Nurazreen from Singapore
Couple
Studio Premier
Stayed 2 nights in March 2018

Fantastic!”

As usual, enjoyed our stay at Ascott Jakarta. Don't think The Husband and I will ever consider other hotels each time we visit Jakarta because Ascott has the best location. Exit to the left will be Thamrin City and exit to the right opens up an entire exploration of Grand Indonesia Mall (the food F&B options are ENDLESS!) and Plaza Indonesia. We have been to Jakarta countless of times and each time, Ascott will be our choice. It helps that staffs are conversant in English too. They are always happy to tend to our queries. See you guys in a few months' time!

Reviewed March 29, 2018

Dear Nurazreen, Thank you very much for your positive feedback. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded March 29, 2018
Ascott Jakarta
10.0
Exceptional
NOR from Malaysia
Couple
Studio Premier
Stayed 2 nights in January 2019

Great Location and helpful Staff!”

I really have the best stay during my anniversary trip to Jakarta! The room is spacious, complete with basic amenities that a house should have i.e. water dispenser, fridge, cooking utensil and even a washing machine that comes with a dryer! The staff is very friendly n helpful. the location is really2 great. walking distance to Thamrin City, Grand Indo & the Plaza. We even walked to Tanah Abang (1.2km) which takes about 12mins, rather than taking grab which takes about 24 mins due to 'macet'. dont get surprised as we also walked from BNI station to the hotel. We dont feel its far as we enjoyed exploring the city, seeing people selling food at the street. Return to Ascott Jakarta? - Definitely, yes!

Reviewed January 31, 2019

Dear Ms. Nor, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, fadlun Guest Service Manager

Responded February 05, 2019
Ascott Jakarta
9.2
Exceptional
Najyah from Malaysia
Family with teens
3-Bedroom Premier Suite
Stayed 3 nights in January 2018

Great for big families and shopping”

We had a fantastic experience staying at the Ascott Jakarta. The 3-bedroom serviced apartment size was perfect for our family of 7 adults. We spent most of our 4-day trip just hanging out at the 3 nearby malls: Thamrin City Mall, Grand Indonesia, and Plaza Indonesia and also mostly in the apartment. We had our massage at Taman Sari Royal Heritage which was a 17 min walk from the hotel - if this is too far for you, you can always get a taxi. We had a good time walking :D The only negative comment I have is the lacklustre breakfast buffet - quality is poor and not much variety which is surprising given that this is the Ascott. Overall however, I would say this serviced apartment is excellent for is the location, facilities and service provided by staff.

Reviewed February 06, 2018

Dear Najyah, Thank you very much for your kind feedback Strategic location is definitely giving a great advantage to our guests as malls are within walking distance with variety of restaurants, shops, entertainment and cinema. Ascott Jakarta has a continental Breakfast and supplement it with five or more hot dishes or egg stations. We sincerely regret that you did not enjoy the Continental Breakfast. Please be assured that we will convey this to our breakfast service provider and shall work towards an improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded February 08, 2018
Ascott Jakarta
9.7
Exceptional
Norashkiah from Malaysia
Family with young children
2-Bedroom Executive Apartment
Stayed 3 nights in December 2015

Lovely weekend in Jakarta”

Location - All the places we like to go are in walking distance. Hotel condition - Clean, good quality personal care product. Staff - warm, friendly, helpful, ever ready to please with a smile

We had a lovely stay. Despite a leak at the kitchen sink, our unit (202) was exactly what we were looking for. Our room service was delivered by the same young man who was courteous and soft spoken. I am sorry not to have noted his name. But I'm sure you would be able to find out from your roster. I hope you will reward him accordingly. The man from house keeping was also pleasant. You have a team of dedicated employees. With that, I am looking forward to visiting Jakarta again. And i know exactly where i want to stay - Ascott Jakarta in Thamrin.

Reviewed December 16, 2015
10.0
Exceptional
MOHAMMAD from Brunei Darussalam
Couple
Studio Premier
Stayed 4 nights in August 2018

Will be our permanent stay in future travel tp Jakarta”

Close to 3 Big Malls.. Through and through.. You can walk to grand indonesia to Plaza Indonesia to thamrin city within walking distance. Great staffs.. From the gate entrance to the bell boy. They have everything.. Even weight scale fpr your luggage. Cons.... Just one.. The breakfast.. But you can just skip that because you can just deliver food to your hotel using grab.. The staffs will sent it to your room. Tip them when u can... Because they are top notch. Thank you ascott Jakarta.

Reviewed August 22, 2018

Dear Mr. Mohammad, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank you again for highlighting the excellence service from all the staff. I am sure they will be please to read your comment as well. Your feedback regarding breakfast quality will be share to our breakfast provider for further improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded August 23, 2018
Ascott Jakarta
8.8
Excellent
Said from Oman
Business traveler
Studio Premier
Stayed 11 nights in October 2017

Excellent location for high class shopping”

This is my 3nd time in Ascott Jakarta. I stayed 11 nights got special offer from Agoda. The hotel apartment is in the excellent location; almost everything is in the walking distance such as low & high class shopping malls, hypermarkets, transport, restaurants & cafeterias (next to Grand Indonesia mall and Thamrin City). My problem is similar as last time “breakfast not improved” the breakfast is not so good for 4-star hotel apartment (unsatisfactory). The breakfasts were included in my package but in 11 days I went only 5 times.

Reviewed October 20, 2017

Dear Mr. Said, Thank you for taking the time to provide us with your feedback Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Ascott Jakarta has a continental Breakfast and supplement it with five hot dishes or egg stations. We sincerely regret that you did not enjoy the Continental Breakfast. Please be assured that we will convey this to our breakfast service provider and shall work towards an improvement. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Kind regards, Fadlun Jawas Guest Service Manager

Responded October 20, 2017
Ascott Jakarta
8.4
Excellent
Mohamad from Malaysia
Family with young children
2-Bedroom Premier Apartment
Stayed 4 nights in May 2017

A truly enjoyable vacation for my family of five at Ascott, a beautiful hotel in central Jakarta. ”

We arrived at the hotel quite early around 11am. We were lucky to be allowed to check in at about 12.30pm, 1 1/2 hours before the normal check in time. Thank you to the Ascott friendly staff. The hotel is spacious and clean, very comfortable to my family of five. The hotel is conveniently located within walking distance to the major shopping malls such as Plaza Indonesia and Thamrin City. It was however a bit unfortunate for us as some maintenance work was carried out on the 16th floor during our stay. The dust from the work has caused itchiness to two of my daughters. Both girls experienced bad skin rashes and fever that I had to send them to Siloam Hospital for treatment. The hospital fees incurred for the two daughters are IDR857,400 and IDR663,100respectively. Other than the dust from the maintenance work, we really had an enjoyable stay at Ascott and looking forward to stay at Ascott again for our next family vacation in Jakarta.

Reviewed May 26, 2017

Dear Mohamad, Thank you for taking the time to share your feedback with us. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. I am truly sorry to hear about the unpleasant experience happened to your daughters, We hope this experience will not impair your trust with us and that you will give us the opportunity of welcoming you again soon. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. Kind regards, Fadlun Jawas Guest Service Manager

Responded May 29, 2017
Ascott Jakarta
10.0
Exceptional
David from Canada
Couple
Studio Premier
Stayed 2 nights in August 2017

EXCELLENT!!! A+++++ Good internet!”

Internet in Jakarta is horrible. Ascott has a 3mbps and it worked fantastic for my video conferencing online! No problems with internet! The rooms are FANTASTIC, we had an upgrade and it was a closed room with living room. We don't hear the others in the rooms or in the hall ways and you're across the street from the grand Indonesia shopping center. I stayed at the Pullman hotel, and regretted to leave the ascott when I arrived at Pullman! Ascott is THE hotel to stay in for Jakarta! The staff is friendly and it has a cozy feel and safe to stay at!

Reviewed August 28, 2017

Dear David, Thank you very much for your kind feedback It is very nice to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Your kind words will be shared to our team for more commitment in delivering good service. Thank you once again for sharing your review with us. We look forward to welcoming you back again soon. Warmest regards, Fadlun Jawas Guest Service Manager

Responded August 30, 2017
Ascott Jakarta
10.0
Exceptional
Dinnie from Brunei Darussalam
Family with young children
Stayed 3 nights in September 2018

Wonderful”

My recent stay at The Ascott Jakarta is just excellent. Even for a Studio room, it is still very spacious with its own kitchen and living room. Service given by their staffs are just excellent from the moment we arrived until we left. Felt very welcomed and taken care off. Excellent location with two big shopping malls just across the street in Grand Indonesia and Plaza Indonesia. Taxis and Grab rides aplenty around the area so transports is not a problem. Overall, The Ascott Jakarta made my family's stay in Indonesia just that extra wonderful.

Reviewed September 12, 2018

Dear Ms. Dinnie, Thank you for taking the time to provide us with your feedback. We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you again for highlighting the excellence service from our staff. I am sure he will be please to read your comment as well. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded September 18, 2018
Ascott Jakarta
9.0
Exceptional
Nurazreen from Singapore
Family with teens
Studio Premier
Stayed 2 nights in December 2014

Brought my in-laws here for the 1st time”

Cleanlines and room size, location, english speaking staff

As usual, enjoyed my stay at Ascott Jakarta. Rooms were clean and spacious. Although there was a miscommunication initially about airport pickup. Staffs were polite, well versed in English and helpful. Will definitely come back again. Thamrin City and Grand Indonesia Shopping Town is about 5 minutes away by foot.

Reviewed January 05, 2015
9.7
Exceptional
Afidah from Singapore
Family with young children
2-Bedroom Executive Apartment
Stayed 2 nights in March 2011

Lovely and Luxurious Hotel with a warm welcome.”

The luxurious and spacious accomodation and the welcoming committe that makes you feel at home and at ease.

the accomodation at the ascott jakarta is spacious and luxurious bathroom amenities. the welcoming night manager and his team has provided excellent service with a welcoming and home touch. i would like to express my gratitude to mr aliff. we have checked-in quite late at night but they have provided excellent and efficient checking-in procedure. the airport transfer driver is very knowledgeable and knows his way around the jakarta to ensure that we arrived at the hotel within the shortest time amidst the bad traffic. the only lacking is the variety of breakfast food. it is very mediocre and average.

Reviewed March 30, 2011
8.3
Excellent
Nor from Malaysia
Family with young children
Stayed 3 nights in March 2012

The best location for shopping purposes”

Location, location, location

that was my first time staying at the hotel. i travelled with my 4 y.o son and a maid. overall, we enjoyed the stay as the staff were generally helpful and polite, the security is top-notch,the room was ok for the three of us and the most important part for me was the location. my purpose for the trip was shopping so it is very convenient for me to walk to thamrin city, about 5 mins. when my son was tired, i could easily walked them back to the hotel and continued shopping. the hotel is next to grand indo, therefore finding food that is according to your tast is not a problem. i would definitely come to the ascott jakarta for my next visit to jakarta insyaallah.

Reviewed March 14, 2012
10.0
Exceptional
Zulkifli from Malaysia
Business traveler
Studio Premier
Stayed 1 night in June 2018

no 1 choice!”

Always become our 1st choice hotel when i and family travel to Jakarta either for business or leisure . Good place,easy way to get a transportation, food hunting,fashion survey . nearby Thamrin CIty,GE *Grand Indonesia, Plaza Indonesia,also Sarinah and Tanah Abang. and the best part is when u stay at ASCOTT u will feel that u are staying at ur home! there is complete!

Reviewed June 06, 2018

Dear Mr. Zulkifli, It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post your thoughts on agoda. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Guest Service Manager

Responded June 08, 2018
Ascott Jakarta
8.8
Excellent
Noorin from Singapore
Business traveler
Studio Premier
Stayed 4 nights in June 2016

Fantastic stay”

I have been staying at Ascott Jakarta regularly. Last week, I stayed for 5 days from 20 - 24 June 16, for business, during Ramadhan. Everyone took special care of me knowing that I was fasting and alone. As always they are so caring, polite and helpful - did all they could to make my stay a wonderful one. Even a last minute change to check out 1 day earlier was a breeze. Special mention to Mr Zainuddin Hambali, Guest Relation Manager. I will definitely stay loyal to Ascott Jakarta, made Ascott my home away from home. Thank you & Well done to Everyone!

Reviewed June 27, 2016
10.0
Exceptional
Zalina from Malaysia
Group
2-Bedroom Executive Apartment
Stayed 2 nights in February 2018

Excellant value on Agoda”

For our family's travel purpose, location was the best. Thamrin City Mall probably 30 steps away. Tanah Abg textile area 5 minutes on Bajai.. Modern shopping, exclusive shops, upmarket cafes and international restaurants in Plaza Indonesia and Grand Indonesia just turn to your right from the entrance and its just Room was luxuriously fitted, layout and spaces made so much sense, the size of the room was unexpectedly spacious. All the modern conveniences you'd need is in the room. But, nothing can beat the warmth and the sincere service of its staffs.. from the Bellmens, the female staff who looked after the car desk outside, the young, energetic and attractive front desk staffs, the ever so engaging and helpful housekeeping staff.. they were all so good with guests, even when there were agitated guests screaming on top of his lungs to them, they were very calm and compossed. The Ascott must have trained them well.. Also, my most sincere thanks and gratitude to Pak Hambali, good man.

Reviewed February 25, 2018

Dear Zalina, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. It is always a pleasure to be recognized as “Comfortable Hotel” by our guests and to read that your stay at Ascott Jakarta Indonesia has met your expectations. Thank you again for highlighting all staff's excellence service. I am sure they will be please to read your comment as well. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With my best regards, Fadlun Jawas Guest Service Manager

Responded February 28, 2018
Ascott Jakarta
9.2
Exceptional
ZAITON from Singapore
Group
2-Bedroom Executive Apartment
Stayed 3 nights in January 2018

Spacious Apartment and Great Location”

The 2bedroom executive apartment is very spacious and clean. It would be great if there is a coffee machine just like the one in Ascott KL. Ascott Jkt is perfectly situated within 3 mins walking distance to Thamrin City ( for fantastic batik clothes, cheap and good ready-made clothing, etc) and on the other side of Ascott, another 3 mins walk, to Grand Indonesia shopping mall ( for modern brands, lots of restaurants for Japanese food, etc). It is super convenient if your trip is just to shop and eat.

Reviewed February 04, 2018

Dear ZAITON, We are happy to learn you loved Ascott Jakarta with our location. Our strategic location indeed surrounded by malls, from a budget mall on one side, a luxury mall on the other and street side shops in the vicinity. I completely agree with you that there is something for everyone in terms of shopping, food and entertainment. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to our hotel. With my best regards, Fadlun

Responded February 08, 2018
Ascott Jakarta
9.2
Exceptional
Frederik from Australia
Solo traveler
1-Bedroom Premier Suite
Stayed 4 nights in July 2019

Ascott Jakarta home away from home.”

Ascott Jakarta suits travellers who do not require a relaxing atmosphere, grandiose swimming pool or luxury environment, breakfast has a limited choice. It suits travellers who like shopping, doing business or exploring Jakarta. The location is fantastic, easy and convenient reachable by airport train, then a 10 minutes taxi ride from the train station. Room size is very generous, clean and has a kitchen, washing machine and clothes dryer.

Reviewed July 27, 2019

Dear Mr. Frederik, Thank you for taking the time to write such a lovely review for us at Ascott Jakarta. We are so pleased to hear that you thoroughly enjoyed your stay. We will share your kind words to our team and on Location, it is indeed very strategic which our guests find hard to fault. Once again, thank you for your valued patronage. From all of us at Ascott Jakarta, we look forward to welcoming you again at any one of our serviced residences. With our best regards, Lulu

Responded August 02, 2019
Ascott Jakarta
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Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Plaza Indonesia
  • Karet Railway Station is within 0.7 km
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