Ascott Kuala Lumpur
Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Clean and Safe
Unparalleled Level of Hygiene and Safety for Hotels
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
Repeat stay”
Our second stay with Ascott. Friendly staff and housekeeping staff accommodating to our request for a late cleaning. Room is very spacious. We were upgraded to 3-bedroom unit. The only set back was at the swimming pool. We went down a few times and during those times, there was a male guest who were having training at the swimming pool. Other guest users had to make way for him. This is unacceptable as we were also guests of Ascott and deserved a fair use of the swimming pool. Hope the management take note of this and prevent trainings at the swimming pool.
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Good Day Emmy, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and the perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the 3rd party swimming coach and we will inform the guest to avoid it could happen again. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Ascott KL”
Stayed there for 7 days. There are many restaurants and fast food along the roaadside along Ascott. You can explore more food just opposite the road, about 2 mins walk to Suria KLCC. If u keen to explore Bukit Bintang by walking, there is a pedestrian walkway to Bukit Bintang just beside Impiana Hotel, 5 mins away from Ascott. Will take about 15 mins to reach Bukit Bintang via the sheltered walkway. Overall it was a pleasant stay. Very quiet
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Good Day Mohammad & Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score 7 days staycation experience specially super location near to KLCC, Pavilion, eateries, pleasant and quiet home stay. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Worth the money you spend”
Best stay over the holiday. Room very clean and comfortable. Staffs was super amazing. Greetings and helps with such a sincere smile. KUDOS! I will certainly come back again & introduce it to all my networks.
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Good Day Nazli, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score and best staycation experience specially our spacious room, cleanliness, comfortability, super amazing services, great location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Amazing Stay! ”
Ascott Kuala Lumpur has always been my favorite place to stay with my family and friends. Place is amazing, price is reasonable, walking distance to KLCC, the hotel is also clean and sanitized all the time. Unfortunately yesterday’s stay was surprisingly unpleasant as we had an aircond problem @ 3AM in the morning, since it was a little to late to file a complain we just let that slip away, only at 7AM the AC problem has caused the whole unit to blackout, but staff was amazing to attend it on the spot and helped us with it. Also told us if we file the complain earlier they could’ve switched to another room. Definitely will come again for the great hospitality , but probably need to double check the A/C & other utilities before staying in. Amazing work Ascott KL! They never disappoint ☺️
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Dear Ms Tiara, Thank you so much for your great support and we regret to learn on the shortfall during your stay. We hope we can see you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager
Fantastic Stay”
Ascott’s staff made us feel really welcome. They were all warm and friendly, of course we also treated them with the warmness they deserve, the room we got was fantastic, huge and clean. Toiletries were wonderful and the proximity to KLCC and other malls is of course great. For those driving, just be mindful that their car park is shared with Kirana apt, so just park at visitor lots down at basement. Looking forward to our next stay.
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Dear Ms Suriani, Thank you for your support towards Ascott Kuala Lumpur. We will share your kind words with all our team members to inspire them more and assist all our valued guests. Look forward to seeing you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager
Good location, good n clean room.”
Went with a 3yo n 3month old. Requested for a crib and got it. The room is spacious and came with a full equipped kitchen. Literally 1 room house. Only disappointment was the breakfast is fixed meals and will be sent to the room. Was not a buffet style. Not sure if written on their website on this. Nonetheless, will definitely stay here again if I go kl.
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Good Day Syahirah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially service, spacious room, full kitchen setup and etc beside the packed breakfast instead of buffet style. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Comfortable Room & Helpful, accomodative staff”
I booked 2 rooms (2BR & 3BR). Big , comfortable, clean rooms. Very helpful, polite, accomodative n friendly staff, esp the officer (cant remember his full name. Chines3 look with mask on. Wearing glasses n name starts with F) that handle the check in smoothly. Will definitely stay there again in my next trip✌️👍
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Good Day Suhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially friendliness by Farrandi, cleanliness, comfortability and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Nice spacious room”
Stayed overnight on the eve of Merdeka. Requested some complimentary stuff since it was on my wife's birthday and the front office obliged with a complimentary cake for the wife which is highly appreciated. I was expecting cookies or fruits but a cake was an excellent gesture from the hotel. The check in was smooth and so was the concierge that helped us with our luggage. Very professional, friendly and courteous as well as accommodating to my requests. The spacious room came in with an excellent view with balcony, large king sized bed, bathtub and bathroom amenities, big screen TV, a mini kitchen and even a coffee machine. That made our stay a pleasant one and definitely we will come and stay again, perhaps to celebrate our 30th anniversary this end of October. Perhaps the hotel management could offer us a nice package. A convenience store at the ground floor is also available for guests needs plus a nice cool and hip cafe and pub too. The food there is nice too as we had our dinner there and they also provide food for room service. Overall, the Ascott is highly recommended for a good excellent stay 👍
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Dear M, Thank you for taking time to write such a lovely review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Warm regards, David Nigel Koh Guest Service Manager
Best staycay with Besties”
Superb location! Room was spacious and really clean, comfy beds, warm and friendly staff who always greets ya when they see ya. Breakfast was abit meh but other than that we were absolutely happy with our stay
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Good Day Farhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experiences specially location near to KLCC, spacious room , cleanliness, comfy bed, staff friendliness and your families are enjoyed it. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
good services from staff and very nice room”
This is my third time staying here!. This time, I've stayed for a night in a 2 bedrooms executive. The room is nice, spacious and clean. The staff at the counter was very polite, helpful and welcoming. The air-conditioned in one room seems like break down. We called for maintenance services at night, very fast action taken and the problem was fixed. Overall, we are very satisfied during our stay. Walking distance from to KLCC! Highly recommended for those who wants to experience staycation around that area. Will definitely repeat my stay if I travel to KL again!
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Good Day Zaty, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and almost perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the air-cond experience and we ill inform our team to fix this. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect Stay And Good Service”
All staff are so polite, helpful, well manner and professional. Start from security, cleaner and especially the girl who attended me during my check in. The process is so fast and she was so polite and so helpful. Not only that they also make an extra service by double confirm with me when I’m ordering food from Grab & Panda and sent it upstairs its such a pleasant and makes me and all my family so happy and felt safe during our stay here even though we were not a vvip but they still treat us like vvip. We definitely will came back here when we in KL. Tq Ascott KL.
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Dear Ms Nadia, We are grateful for the high rating and we are glad to learn that you and your family member enjoyed your stay with us. We hope to see you again during your next trip to Kuala Lumpur. Stay safe and have a wonderful day. Warmest regards, Assistant Residence Manager
Great for family”
Check in process was with a long queue due to SOP and they only have 3 counters..i waited for 1hour and half to get the check in process done..but i think this is common if you came on weekend during this pandemic..however ive been compensated with free late checkout until 5pm so i was more than happier for that..3 bed room apartment was spacious very clean and comfortable for my big family of 6 adults and kids..each room has tv and 2 of them got bath tub..big screen in living hall ..kitchen with completed utensils and got coffee maker some more + drinking water from the tap ..food delivery also sent to the door by the hotel staff even you ordered from grab or foodpanda ..very recommended for a family staycation ..ah and the pool got view of klcc tower and kl tower both 👍🏻
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Dear Ms. Zuraida, Thank you for staying with us and we appreciate the high rating. We regret to learn about the shortfall during arrival but we are glad that we can accommodate the late check out for your recent stay. We hope to see you again in the near future. Stay safe. Best Regards, Emma Razali - Operations Manager
Exceptional”
Enjoyed my stay there. Staff are friendly. Rooms are clean. Its just the breakfast served not up to my expectation. All in all I'll give 5 thumbs up for my stay there.
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Good Day Noorin, Happy New Year 2023 & thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our friendliness, cleanliness, location and etc. Please accept our sincere apology for the 3rd party breakfast experience and we will share your feedback to partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Best Location ”
Location is very good Near to all shopping mall and restaurants Rooms are clean Staffs are friendly Highly recommended
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Good Day Chee, Happy New Year 2023 and thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our cleanliness, friendliness, services, comfortability, good location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Amazing hotel”
The room is spacious, nice interior, clean, complete kitchen utilities. The location is way too perfect for the price, because its walking distance to klcc. Everything is perfect with that price.
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Good Day Syahifah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our spacious room, nice interior, cleanliness, complete kitchen utilities, great location to KLCC area with a perfect reasonable pricing . Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Great Location and stylish”
I had a very pleasant stay-cation here. The location is very great with walking distance to KLCC & Pavilion. Also the hotel is very modern , stylish and clean. Well definitely recommend to other and come back again in future
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Good Day Shin, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our modern hotel, stylish, cleanliness and great location near to KLCC & Pavilion shopping mall. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect stay ”
Is my 3rd time to check in here, everything is perfect just the minus point the parking is to expensive and not much tv channel.. but for me everything is near to perfect
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Good Day Erna, Happy New Year 2023 and welcome back for the 3rd time. Thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our spacious room, comfortability, well equipped kitchen setup, filter water system, nice pool with great KLCC view, good location as near to KLCC and etc. Please accept our apology as of the 3rd parking management with a fee and limited TV channel, we shall review this feedback internally. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Home away from home!”
Great place to stay with spacious rooms & living area. There's laundrette (note token is non-refundable; thus exhange for only what you need). Parking is at RM10 per exit. Ascott is centrally located and our stay was so comfortable that it truly felt like we are staying in our home! The staff as always friendly and helpful to accomodate your needs. Would highly recommend!
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Good Day Zarinah, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the almost perfect score staycation experience specially our home away home feel good apartment, spacious, friendliness, helpfulness, very welcoming, great location and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect home away from home!!!”
We went there with our 2 kids for a 3 day staycation. Could not have asked for a better place. It's perfect for someone who is looking for an apartment concept stay. It helps esp when u have kids. The kitchen was fully equipped, they thought of everything. From pots and pans to a toaster right to scissors. The pool was amazing and located beautifully on the 22nd floor. The kids and us enjoyed it truly. The best part is definitely the location. We walked to every place. The walks at KLCC Park was beautiful. Oh and there is a newly opened WIP next door. Just an added bonus. You will never get bored of food selection around this area. Overall , we would definitely call this a home away from home!!!
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Dear Gurdue, We are grateful for the high rating and we appreciate your lovely review. We hope to see you again in the near future. Stay safe and have a great weekend ahead. Best Regards, Emma Razali - Operations Manager
Best stay ever”
Went to stay over the weekend for a comic event. The hotel is very clean with helpful staffs. Very friendly too.
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Good Day John, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our cleanliness, helpfulness, friendliness and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager