8.6
Excellent
9.8% this month
/10
(3,848 reviews)See what guests said
Housekeeping105
View26
Breakfast24
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
SevenAteNine 40 m
Parkson Kajang 190 m
Jalan P Ramlee (Clubbing area) 200 m
Ava Bistro 220 m
Fitness First 230 m
Healy Mac's (KLCC) 250 m
Ruums 260 m
Legends 260 m
La Queen 280 m
Louis Vuitton 280 m
Nearby landmarks
KLCC - Bukit Bintang Pedestrian Walkway 280 m
Aquaria KLCC 330 m
Petronas Twin Towers 380 m
KLCC Park 490 m
Pavilion Kuala Lumpur 730 m
Menara Kuala Lumpur 770 m
Jalan Alor 870 m
Central Market 1.95 km
Chinatown - Kuala Lumpur 2.02 km
KL Bird Park 2.86 km
Ascott Kuala Lumpur

"I like that the staffs were professional and courteous."

Fatini - March 16, 2020
2 Bedroom Premier - Bed Ascott Kuala Lumpur
Lobby Ascott Kuala Lumpur
Swimming pool Ascott Kuala Lumpur
See all 61 photos
Removed from saved list
Free Wi-Fi

Ascott Kuala Lumpur

9, Pinang Road, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to KLCC - Bukit Bintang Pedestrian Walkway
Within 280 m of property

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 440 meters to public transportation

  • Airport transfer

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.5
Distance to city center1 km
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Ascott Kuala Lumpur

Excellent
Room comfort & quality
8.7
2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed and 2 single bed...
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 133 m²/1432 ft²
  • City view
  • 2 single beds and 1 king be...
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3 Bedroom Premier
3 Bedroom Premier
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 2 single beds and 2 double ...
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Studio Premier
Studio Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Premier One-Bedroom Apartment
Premier One-Bedroom Apartment
...
  • Room size: 81 m²/872 ft²
  • Shower and bathtub
  • 1 king bed
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Studio Premier
Studio Premier
...
  • Smoking allowed
  • Bathtub
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Studio  Premier
Studio Premier
...
  • Smoking allowed
  • Bathtub
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2 Bedroom Deluxe King for 5 persons (Room Only)
2 Bedroom Deluxe King for 5 persons (Room Only)
...
  • Room size: 117 m²/1259 ft²
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3 Bedroom Deluxe (Bed and Breakfast) - Free extra bed for the 7th Person
3 Bedroom Deluxe (Bed and Breakfast) - Free extra bed for the 7th Person
...
  • Room size: 168 m²/1808 ft²
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Frequently asked questions

What time is check-in and check-out at Ascott Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Kuala Lumpur?

Ascott Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 275 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ascott Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ascott Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Ascott Kuala Lumpur?

Ascott Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Ascott Kuala Lumpur

  • 9.2
    Exceptional
    Cleanliness

    "The Swimming was big and clean."

    Hing

    |

    September 19, 2019

  • 10.0
    Exceptional
    Spaciousness

    "Rooms are big and comfortable."

    Wee

    |

    January 30, 2020

  • 8.0
    Very good
    Staff 

    "Helpful front desk staff."

    KHATIJAH

    |

    November 17, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.4/10
Room comfort score
8.7/10
Room size
115 sqm.
Review score - United States
8.8/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
3,848 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.4
Read all reviews >
What travelers say they love:
Hotel staff are friendly and helpful.
JOZY from Singapore
Family with young children
More about Ascott Kuala Lumpur

More about Ascott Kuala Lumpur

Situated in Kuala Lumpur's city center, Ascott Kuala Lumpur is renowned as one of the finest serviced residences in Malaysia, popular with long term residents, business travelers, and discerning tourists. This hotel sits directly across from the famous Petronas Twin Towers, KLCC Park, light rail transit, and a wide variety of dining and entertainment outlets. They boast 221 luxurious and spacious accommodations, with marble floors, stylish and contemporary interior designs, and modern amenities that guarantee a comfortable stay. A wonderful place for both business trips and vacations, this property also offers an exclusive city retreat that is great for executives and expatriates. With facilities like a fully-equipped kitchen, internet access, entertainment system, and brilliant recreational and leisure facilities, Ascott Kuala Lumpur is bound to give guests a memorable stay.

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Most talked about facilities

Breakfast
191 mentions
Housekeeping
136 mentions
Swimming Pool
52 mentions
Food & Dining
34 mentions

What they offer

10.0
Exceptional
Spaciousness

"Two bedroom is quite big and superb."

ปัทมาวดี

|

September 29, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Nearby restaurants

American cuisine
American cuisine
Arthur's Bar and Grill
230 m American, Asian, Bar
Urbean
490 m American, Cafe, European
Melts - Fresh Hot Subwich
710 m American
Asian cuisine
Asian cuisine
Tujo Bar-sserie & Grill
40 m Asian, Bar, Grill
THIRTY8
50 m Asian, Chinese, Halal
JP Teres
50 m Asian, Chinese, Halal
Chinese cuisine
Chinese cuisine
biba's, mandarin oriental
190 m Chinese
Silk Road
790 m Chinese
Si Chuan Dou Hau Restaurant
800 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ascott Kuala Lumpur from real guests

Overall rating
8.6
Excellent
From 3848 reviews
9.3Location
8.8Room comfort and quality
8.7Cleanliness
Agoda Reviews (2490)Booking.com Reviews (1358)
Rating via Agoda8.6
/
10
Cleanliness8.8
Facilities8.3
Location9.4
Room comfort and quality8.7
Service8.6
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (667)
8-9 Excellent (431)
7-8 Very Good (390)
6-7 Good (107)
<6 Below Expectation (100)
Time of the year
Mar - May (418)
Jun - Aug (249)
Sep - Nov (502)
Dec - Feb (526)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (2490)
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Show reviews that mention 

Showing 1695 verified guest comments
12345
9.0
Exceptional
chee from Malaysia
Family with young children
Stayed 2 nights in March 2012

Good hotel, Great location & Great ambience ”

Fantastic rooms & Great location

ascott kl hotel ‘s room is a bit old, hope management can renovate soon. our check in and check out were fine, fuss free. requests to the reception were handled promptly and efficiently. the room is large and the bath water is strong. breakfast with only limited choice, but it is enough for us. however, the space of the breakfast is too small, so some of the guest need to wait more than half an hour to get a table. this serviced apartment is suitable for family travelling with more than 4-6 people and i love the location as it is just opposite klcc, within 2 mins walk, the hotel is sorrounded with many many amenities. we can just park our car and walk the area on foot i thoroughly enjoyed my stay at ascott kuala lumpur with my family. the room was clean and comfortable to stay in. the service from the staff is excellent, they were very polite and greeted us when we went out/went back to our room. i would definitely come back to stay at the ascott again.

Reviewed March 26, 2012
9.7
Exceptional
Fara from Malaysia
Family with teens
2 Bedroom Executive
Stayed 1 night in December 2012

Amazing hotel with an amazing view of City Centre”

Spacious room and amazing poolside

Ascott Kuala Lumpur has huge rooms. Me and my family booked the 2 bedroom apartment and we managed to fit 6 young adults comfortably. The rooms were spacious and the toilets are amazingly clean. Kitchen is well equipped to cook but you need to buy your own cooking oil, salt, etc. Kitchen comes with dishwasher so you do not need to waste time washing your own dishes. The breakfast spread is simple but everything was tasty. Would definitely recommend Ascott Kuala Lumpur for families. It is also very affordable for an apartment right in the city centre. KLCC is just walking distance.

Reviewed December 17, 2012
9.6
Exceptional
Nur from Singapore
Family with teens
Stayed 3 nights in December 2016

I will definitely come back!”

I have never written a review but I thought I will for this place because it was pretty darn good. We booked three-room apartment for 6 of us and the place was humongous. It could easily fit a few more people. There were three bathrooms as well which made getting ready in the mornings much easier. The pool and gym were not too bad too although the kids pool was under maintenance. The location is just superb. It is just probably a two-minute walk to Suria KLCC. The only downside is that the breakfast was not too good. They did not have sufficient seats and the food variety was limited. All in all, my family and I had a good stay at Ascott Kuala Lumpur and would definitely recommend it to others!

Reviewed December 17, 2016
9.0
Exceptional
Geralynn from Malaysia
Couple
Stayed 1 night in October 2009

Review of Ascott Kuala Lumpur”

Thumbs up to the hotel staff for their friendliness. The hotel is also at a very strategic location. If you need anything, you can either go to the convenient store at the lobby or KLCC(across the road) The room was also very well equip with kitchen facilities ( bowl,utensils) and the part that amused me was the hifi and their security system. Overall I'm very happy with my stay
No major weaknesses but the area you can improve is to show manual to operate the dishwasher?

I'm very pleased with my stay in Ascott, Kuala Lumpur. The location of the hotel is very strategic and the best part is, the price wasn't too expensive. What I'm impressed most was the kitchen facilities. I've been to quite a number of service apartment but I must say Ascott by far is one of the best. The fridge was big enough and it comes with a dishwasher. This has definitely brought convenience and comfort to me during my stay. Also, thumbs up to the security system ( access card). The main entrance door will be close after 12am and only residents with access card could enter which is really good. Overall, I had a very pleasant stay in this hotel

Reviewed October 06, 2009
9.7
Exceptional
Mohd from Singapore
Family with teens
Stayed 2 nights in January 2012

Great location, comfortable stay, great service.”

Excellent service from staff, very near to Suria KLCC, breakfast buffet was good,

I thoroughly enjoyed my stay at Ascott Kuala Lumpur with my family. The room was clean and comfortable to stay in, the hotel is very near to Suria KLCC. The service from the staff is excellent, they were very polite and greeted us when we went out/went back to our room. Our stay includes breakfast, and the buffet choice was good. I would definitely come back to stay at the Ascott again.

Reviewed January 26, 2012
10.0
Exceptional
Ms from Philippines
Business traveler
Stayed 4 nights in October 2012

indeed 5 star”

rooms

We had a marvelous stay in Kuala Lumpur at the Ascott Kuala Lumpur. Wonderful interiors, very good service and some excellent dining too, must recommend the hotel's 7ate9 Restaurant for the blini and caviar and some exquisite salmon dishes. Very reasonably priced too for a luxury hotel. Overall we had a great evening each night.we will defenitely come back in the future.

Reviewed November 07, 2012
9.3
Exceptional
Woo from South Korea
Solo traveler
Stayed 4 nights in July 2014

Great location, Great staff, super cozy beds!”

location, staff, clean room condition

My stay in Ascott Kuala Lumpur was super! The room was spacious and clean and the bed was really cozy!(It was really hard to get out of it in the morinig!) I liked room amenities, which was Loccitane. I had a little bit of relaxed time in the Jacuzzi on the 22nd floor. The view from Jacuzzi ans swimming pool was quite nice! What I liked the most is "very kind and friendly staff." They did thier best whenever I ask some favor. :) About breakfast, it was not fancy like other big chain hotel, but it was enough to have simple and nice meal. I will definately stay again when I go to KL again.

Reviewed July 22, 2014
9.7
Exceptional
Alejandro from Costa Rica
Couple
Stayed 2 nights in November 2009

Beyond Expectations”

Perfect location near KLCC (Petrona Towers), Delicious food, very comfortable rooms, attentive staff.
Room service stops at 1030pm

Upon stepping on to the lobby we found ourselves endulged with elegance and attentiveness from the staff. The room was beyond expectations. A two bedroom apartment with full kitchen and two full bathrooms surprised us and made us feel at home. We got a take out pizza at the first floor bar around 11pm because room service stops at 1030. The waitress was very courteous and helped us out. The next morning we had an excellent breakfast with the magnificent view of the Petrona Towers. A real treat. The hotel arranged a city tour for us after an early morning visit to the bridge between the towers. We'll definitely go back to the Ascott when visiting Kuala Lumpur

Reviewed November 22, 2009
9.6
Exceptional
kim from South Korea
Solo traveler
Studio Premier
Stayed 2 nights in April 2017

Exceptional”

It was very good and excellent and comfortable ASCOTT KulalaLumpur ! The hotel is very close to KLCC SURIA Mall and Twin tower, It take 5 min. by walk. The staffs are very kind and very quickly responded my asking Thank you very much Manager and staffs who handled our complaint in the middle of the night. After checkout, we could leave our luggages at front desk until 8 pm. If I will visit Kulala Lumpur again, I want to be stay in ASCOTT Kulala Lumpur. because this hotel fee is very reasonable and transpotation also is convenient!

Reviewed April 24, 2017
9.0
Exceptional
Wen from Singapore
Group
Stayed 3 nights in August 2012

Spacious apartment and excellent service”

The ascott is well located and within walking distance(via covered link bridge) to pavilion and various eating places. It was also a short taxi ride to Royal Selangor Golf course where we played golf on two days.

we enjoyed our stay at the ascott tremendously as service was always with a smile and the staff always tried to accommodate our requests as much as they could. the rooms were spacious and comfortable. the central location of the hotel also meant that we could walk to most eating and shopping places. given a chnace, i would definately stay at the ascott again and i would recommend it to my friend who will be visiting kuala lumpur.

Reviewed August 16, 2012
10.0
Exceptional
Mariam from Malaysia
Group
Stayed 2 nights in September 2020

Great Location & Spacious Room”

Great location just a walking distance to KLCC/Pavilion/Bukit Bintang. The 1 bedroom unit was fully equipped with kitchen utensils, Nespresso coffee machine, kettle and kitchenware. Overall, i really enjoyed staying for 3D2N at Ascott Kuala Lumpur.

Reviewed September 08, 2020

Dear Mariam, Thank you for taking time to write such a lovely review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. As Ascott Kuala Lumpur is just a stone’s throw away from Suria KLCC Mall and the majestic Twin Towers, we are happy that you enjoyed the various service outlets as well as F&B outlets within a short walking distance. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Warm regards, David Nigel Koh Guest Service Manager

Responded October 18, 2020
Ascott Kuala Lumpur
8.4
Excellent
YingBo from Singapore
Group
Stayed 3 nights in October 2018

Fantastic stay”

Ascott Kuala Lumpur is a perfect place for families and group of friends to stay in. Situated in the heart of KL city, across from the Suria KLCC. Apartment was spacious, clean and bright. Kitchen in great working order. The front desk staff really made my trip extremely pleasant. Friendly and helpful staff. I had an issue and they patiently resolved it for me. Highly appreciated. I must come back to Ascott if i come into KL again.

Reviewed January 08, 2019

Dear YingBo, Thank you for your review. We are happy to read that you enjoyed your stay at Ascott Kuala Lumpur. All of us look forward to welcome you back again soon. Best regards, Azura Haniffa – Assistant Guest Service Manager

Responded January 10, 2019
Ascott Kuala Lumpur
8.3
Excellent
Rita from Indonesia
Family with teens
Studio Premier
Stayed 1 night in August 2013

Very Nice Room and Hotel,But Unsafe Surroundings”

Spacious, Beautiful Rooms and Amentities,Friendly Staff

My family really enjoyed staying at the Ascott Kuala Lumpur. Spacious and beautiful rooms. And KLCC is only a 3-5 min walk across the road.However , you have to be very careful of your safety while walking out of the hotel especially for women and children.There are a lot of child kidnappings,rape and robbery cases that happened right outside the hotel. Best to walk in groups.

Reviewed August 11, 2013
9.3
Exceptional
See from Singapore
Group
3 Bedroom Premier
Stayed 2 nights in December 2012

Friendly Reception”

Located opposite KLCC, Nice facilities, Friendly staff

I have booked a 3-room apartment (with breakfast) for my family and I. Despite in the midst of upgrading their lobby, and we have to process our check-in in the makeshift lobby, the staffs were friendly and efficient. Room key was issued within 20 minutes. The apartment was spacious. One room with king size bed, one room with queen size bed and the last with 2 single beds and all rooms come with attached bathroom. The kitchen was self sufficient with utensils and cutlery. We really felt at home. Ascott is located conveniently opposite KLCC which makes it easy for us to go to various popular malls by foot. Staff were friendly and the breakfast served was of intercontinental style with a tinge of local flavor. The restaurant was situated on the same level as the swimming pool and certain tables offer wonderful view of the skylines around KLCC. Not recommended for people who are afraid of heights though. The only down side is that there were many mosquitoes at the makeshift lobby area, including the toilet at the ground level. Very satisfied, on the overall, with the service and condition of the hotel.

Reviewed December 27, 2012
9.0
Exceptional
Nicole from Singapore
Family with young children
Stayed 2 nights in April 2015

Pleasant Stay at 3 Bedroom Deluxe”

Spacious, Comfortable Bed and Good wifi signal

We stayed at a 3 bedroom deluxe apartment. - Each room comes with a bathroom and a television. The room is spacious. The only difference is that the master room has bathrobes and a safe but the other 2 rooms do not have. - Breakfast spread was ok. There is an egg station. - Kids favourite: Jacuzzi with good view and swimming pool. - Adult favourite: Gym, walking distance to klcc and the pavilion. - Things to improve: (1) Communication between receptionist and carpark officer. Receptionist did not inform us to get a ticket from them if we are driving out. When we drove to the carpark exit, the officer do not allow us to pass through and insisted us to go up and get the ticket. We drove back and parked our car at a lot and ran up to get the ticket. (2) After a long day, the kids fall asleep in the stroller. We struggled abit pushing the twin stroller through the carpark door to the lift lobby. Overall, the stay was pleasant. Ascott has met our needs. We are likely to stay in Ascott in our next getaway to KL.

Reviewed April 20, 2015
8.3
Excellent
dyi from Malaysia
Business traveler
Studio Premier
Stayed 3 nights in March 2010

luxury hotel in the heart of the city”

7ate9 bar, walking distance to klcc
none

spacious room to stay in the heart of the city. greats views of the KLCC. 5 minutes walking distance to KLCC which is just across 1 road. 7ate9 bar downstairs is also a famous and great hangout in kuala lumpur which serves delicious cocktails. for this price, it is a very good deal as it much cheaper than other luxury hotel but at a very good spot. Down the road about 3 minutes is Jln P.Ramlee also another great nightlife spot where it is very happening during the weekends. overall it was an enjoyable stay.

Reviewed June 22, 2010
9.0
Exceptional
Nemia from Philippines
Family with teens
Stayed 5 nights in April 2015

Very convenient and comfortable hotel”

Space, accessibility and comfort

Our family is picky when it comes to choose a place to stay during vacation and Ascott kuala lumpur is one of the best hotel in KL!! It has all a traveller needs, location, space and comfort! Will definitely stay there again!!

Reviewed April 20, 2015
10.0
Exceptional
Dennis from Singapore
Couple
Studio Premier
Stayed 1 night in February 2014

Simple Hotel Lobby with wonderful rooms”

Big and very nice room. Nice Enviroment. Location is good

It's a wonderful experience with Ascott Kuala Lumpur. The hotel staff was helpful and kind. The room provided was awesome. We love it. Looking forward to another experience with Ascott KL.

Reviewed February 19, 2014
8.3
Excellent
Henik from Indonesia
Family with teens
Studio Premier
Stayed 2 nights in December 2012

The great hotel for family holiday”

hotel room

Ascott is very nice and comfortable hotel for family holiday, the room is very nice, the location is good because near from KLCC, the fisilities and they hotel staff is very nice also. I will stay at Ascott again whenever come to Kuala Lumpur again. Thanks for Acott KL, my childrens very happy to stay at your hotel.

Reviewed December 26, 2012
9.0
Exceptional
Owen from Philippines
Family with teens
3 Bedroom Premier
Stayed 4 nights in October 2013

Very Satisfied”

Centrally located, 5 minute walk to Suria KLCC and Petronas Tower

My family and I were satisfied with our stay at Ascott Kuala Lumpur. There is always a room for improvement though. (Internet connection and friendlier staff in the Tujo restaurant)

Reviewed October 29, 2013
12345
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