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Swimming pool [outdoor], Ascott Kuala Lumpur in Kuala Lumpur
2 Bedroom Premier - Bedroom, Ascott Kuala Lumpur in Kuala Lumpur
a large swimming pool with a balcony overlooking a city, Ascott Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Ascott Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Ascott Kuala Lumpur in Kuala Lumpur
a room that has a lot of furniture in it, Ascott Kuala Lumpur in Kuala Lumpur
Fitness center, Ascott Kuala Lumpur in Kuala Lumpur

Removed from saved list

8.7

Excellent

5,204 reviews

5,204 reviews

Housekeeping188
View38
Breakfast35
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
SevenAteNine
40 m
Standard Chartered Bank Park
170 m
Parkson Kajang
190 m
Jalan P Ramlee (Clubbing area)
200 m
Ruums
260 m
Popular landmarks
Aquaria KLCC
330 m
Petronas Twin Towers
380 m
KLCC Park
490 m
Pavilion Kuala Lumpur
730 m
Menara Kuala Lumpur
770 m
Closest landmarks
Ava Bistro
220 m
Fitness First
230 m
Healy Mac's (KLCC)
250 m
Symphony Lake
330 m
Cold Storage
330 m
Newly renovated
2022

Ascott Kuala Lumpur

9, Pinang Road, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.6
Distance to city center1 km
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Ascott Kuala Lumpur

Excellent
Room comfort & quality

8.7

2 Bedroom Executive
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed and 2 single bed...
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3 Bedroom Premier
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 2 single beds and 2 double ...
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1 Bedroom Premier
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
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2 Bedroom Premier
...
  • Room size: 133 m²/1432 ft²
  • City view
  • 2 single beds and 1 king be...
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Studio Premier
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Two bedroom Premier Apartment
...
  • Room size: 133 m²/1432 ft²
  • Balcony/terrace
  • 1 king bed and 2 single bed...
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Three Bedroom Premier Apartment
...
  • Room size: 168 m²/1808 ft²
  • Balcony/terrace
  • 1 king bed and 2 single bed...
Enter dates to see prices
One Bedroom Premier Apartment
...
  • Room size: 81 m²/872 ft²
  • Balcony/terrace
  • 1 king bed
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Studio Premier
...
  • Smoking allowed
  • Bathtub
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Apartment - 3 Bedrooms
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Does Ascott Kuala Lumpur have a fitness center?

Ascott Kuala Lumpur features free fitness center that is suitably situated at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

What types of facilities are available for kids at Ascott Kuala Lumpur?

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Ascott Kuala Lumpur such as kids pool.

What interesting attractions are nearby Ascott Kuala Lumpur that are in walking range?

While remaining at Ascott Kuala Lumpur, jump start your holiday by exploring the closest points of interest that are within walking distance to the property which include Standard Chartered Bank Park, Parkson Kajang, and Jalan P Ramlee (Clubbing area).

What bars are in close proximty of Ascott Kuala Lumpur?

While staying at Ascott Kuala Lumpur, indulge in your evening or night out at Gazebo, Bridge Bar (Level 28 G-Tower), and Sixty Nine Bistro to get the most out of your nightlife.

What do past visitors like most about Ascott Kuala Lumpur?

Verified guests that stayed at Ascott Kuala Lumpur have given this property a rating of 9.387 for its excellent location as the main highlight for their stay.

What is the verified guest review consensus about Ascott Kuala Lumpur's view?

75.0% of our verified customer reviews have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Ascott Kuala Lumpur down in the review section.

What is the typical rating that past Group travelers have given to Ascott Kuala Lumpur?

Verified group travelers that have stayed at this property have given Ascott Kuala Lumpur an average rating of 8.7. You can check out more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What dining places are close by Ascott Kuala Lumpur?

Ascott Kuala Lumpur’s community is Kuala Lumpur City Centre which comprises of popular restaurants such as THIRTY8, Marini's on 57, and BBQ Nights.

What famous shopping venues are near to Ascott Kuala Lumpur?

Shopping options in Ascott Kuala Lumpur’s Kuala Lumpur City Centre neighborhood comprises of Sungei Wang Plaza, Berjaya Times Square, and Suria KLCC.

Can special events be hosted at Ascott Kuala Lumpur?

Your special occasion or event can be held at one of the 3 versatile venues.

Is breakfast offered at Ascott Kuala Lumpur?

Wake up to an exceptional continental breakfast at Ascott Kuala Lumpur. Guest visitors can enjoy breakfast offered with an additional charge of 21 MYR for adults and 15 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Ascott Kuala Lumpur

  • 8.8

    Excellent
    Spaciousness

    "The room was spacious, clean and well appointed."

    Bjoern

    |

    May 12, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Basic studio style which is clean and good."

    Teo

    |

    April 27, 2023

  • 10

    Exceptional
    Location

    "It is located in a quiet area but very close to KLCC, and is perfect for any traveller."

    Faye

    |

    March 19, 2023

Overall rating:

8.7

Excellent
3,859 reviews
Cleanliness
8.9
Facilities
8.4
Location
9.4
Read all reviews >
What travelers say they love:
Nice pool with nice view of klcc and kl...
Noorazleni from Malaysia
Family with young children
More about Ascott Kuala Lumpur

More about Ascott Kuala Lumpur

Ascott Kuala Lumpur

Ascott Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Ascott Kuala Lumpur, with its exceptional location right in the city center. Access is everything, and you'll get the most of while staying only 8.4 km from Terminal Bersepadu Selatan and its easy transportation options.
Ascott Kuala Lumpur offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Ascott Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere.
All guestrooms at Ascott Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Ascott Kuala Lumpur, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Ascott Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Ascott Kuala Lumpur.
Ascott Kuala Lumpur offers unique recreational opportunities for all guests. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 770 m away, an item on every checklist of those who travel to Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

191 mentions

Housekeeping

136 mentions

Swimming Pool

52 mentions

Food & Dining

34 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Breakfast [continental]
  • Kitchen
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Dishwasher
  • DVD/CD player
  • Electric kettle
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Locker
  • Microwave
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Semi-detached
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Location

9, Pinang Road, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.4

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.8 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.9 km 56 min drive
Public transportation
  • Raja Chulan Monorail Station
    440 m 15 min walk
  • LRT Train Station - KLCC
    480 m 8 min walk
Hospital or clinic
  • The dentist @ KL
    390 m
Shopping
  • Pavilion Kuala Lumpur
    730 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    210 m 10 min walk

What's nearby

Popular landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    280 m
  • Aquaria KLCC
    330 m
  • Petronas Twin Towers
    380 m
  • KLCC Park
    490 m
  • Pavilion Kuala Lumpur
    730 m
  • Menara Kuala Lumpur
    770 m
  • Jalan Alor
    870 m
  • Central Market
    1.9 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • KL Bird Park
    2.9 km
Nearby landmarks
  • SevenAteNine
    40 m
  • Standard Chartered Bank Park
    170 m
  • Parkson Kajang
    190 m
  • Jalan P Ramlee (Clubbing area)
    200 m
  • Ava Bistro
    220 m
  • Fitness First
    230 m
  • Healy Mac's (KLCC)
    250 m
  • Ruums
    260 m
  • Legends
    260 m
  • La Queen
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • 1. A maximum of two pet(s) is allowed for one apartment unit. 2. The Pet size must not exceed 10 kg and must remain of such size that it can be easily held/carried in the arms. 3. The tenant shall ensure that the Pet does not cause any nuisance or inconvenience to other tenants, visitors of the Ascott Kuala Lumpur or any other person who enters the building. 4. The breed should be well domesticated and not be of ferocious nature. 5. The tenant must provide valid vaccination and registration certificates according to the laws of Malaysia - Department of Veterinary Services (DVS) upon request of property. Ascott Kuala Lumpur reserves the right to refuse acceptance of pet if documentation is incomplete or outdated. 6. Pets are only allowed in apartments on the assigned floor. Pets are strictly prohibited to access other floors, apartments, and public areas such as Residence Lounge, Lobby, guest elevators, rooftop and/or terraces. 7. Pet owners are to follow the special access/exit route when entering or leaving the building. 8. Pets(s) should be properly leashed and kept in cage outside of the apartment. 9. Pets must not be left unattended during prolonged absence of pet owner. 10. Please do not allow pet hair to flow into the drainage. 11. Excrement of pets must be discarded completely sealed. 12. The pet must be properly leashed as it carried in cage when Ascott Housekeeping and/or Maintenance enters the unit to conduct or maintenance work. 13. The tenant shall ensure that the pet does not break, spoil, or cause any damage within the property. 14. Additional charges of 50% of the room rate apply per night upon check in for Short Stay pet cleaning charge per booking. 15. Our in-room amenities package includes sleeping mats, pet towels and bowl for food.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee275 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)21 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants1
  • Number of rooms 221
  • Room voltage240
  • Year property opened1999
  • Most recent renovation2021
Parking
  • Daily parking fee12 MYR

Reviews of Ascott Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.4
Location9.4
Room comfort and quality8.7
Service8.7
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (970)
8-9 Excellent (489)
7-8 Very Good (463)
6-7 Good (132)
<6 Below Expectation (138)
Time of the year
Mar - May (507)
Jun - Aug (327)
Sep - Nov (699)
Dec - Feb (659)

Show reviews that mention 

Showing 2,192 verified guest comments
12345
10.0
Exceptional
Emmy from Singapore
Family with young children
2 Bedroom Premier
Stayed 5 nights in December 2022

Repeat stay”

Our second stay with Ascott. Friendly staff and housekeeping staff accommodating to our request for a late cleaning. Room is very spacious. We were upgraded to 3-bedroom unit. The only set back was at the swimming pool. We went down a few times and during those times, there was a male guest who were having training at the swimming pool. Other guest users had to make way for him. This is unacceptable as we were also guests of Ascott and deserved a fair use of the swimming pool. Hope the management take note of this and prevent trainings at the swimming pool.

Reviewed January 03, 2023

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Good Day Emmy, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and the perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the 3rd party swimming coach and we will inform the guest to avoid it could happen again. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 04, 2023
Ascott Kuala Lumpur
10.0
Exceptional
mohammad from Singapore
Family with young children
1 Bedroom Premier
Stayed 3 nights in January 2023

Ascott KL”

Stayed there for 7 days. There are many restaurants and fast food along the roaadside along Ascott. You can explore more food just opposite the road, about 2 mins walk to Suria KLCC. If u keen to explore Bukit Bintang by walking, there is a pedestrian walkway to Bukit Bintang just beside Impiana Hotel, 5 mins away from Ascott. Will take about 15 mins to reach Bukit Bintang via the sheltered walkway. Overall it was a pleasant stay. Very quiet

Reviewed January 15, 2023

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Good Day Mohammad & Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score 7 days staycation experience specially super location near to KLCC, Pavilion, eateries, pleasant and quiet home stay. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 17, 2023
Ascott Kuala Lumpur
10.0
Exceptional
NAZLI from Malaysia
Family with young children
2 Bedroom Executive
Stayed 1 night in January 2023

Worth the money you spend”

Best stay over the holiday. Room very clean and comfortable. Staffs was super amazing. Greetings and helps with such a sincere smile. KUDOS! I will certainly come back again & introduce it to all my networks.

Reviewed January 22, 2023

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Good Day Nazli, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score and best staycation experience specially our spacious room, cleanliness, comfortability, super amazing services, great location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 24, 2023
Ascott Kuala Lumpur
10.0
Exceptional
Tiara from Malaysia
Couple
Studio Premier
Stayed 1 night in December 2021

Amazing Stay! ”

Ascott Kuala Lumpur has always been my favorite place to stay with my family and friends. Place is amazing, price is reasonable, walking distance to KLCC, the hotel is also clean and sanitized all the time. Unfortunately yesterday’s stay was surprisingly unpleasant as we had an aircond problem @ 3AM in the morning, since it was a little to late to file a complain we just let that slip away, only at 7AM the AC problem has caused the whole unit to blackout, but staff was amazing to attend it on the spot and helped us with it. Also told us if we file the complain earlier they could’ve switched to another room. Definitely will come again for the great hospitality , but probably need to double check the A/C & other utilities before staying in. Amazing work Ascott KL! They never disappoint ☺️

Reviewed May 08, 2022

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Dear Ms Tiara, Thank you so much for your great support and we regret to learn on the shortfall during your stay. We hope we can see you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager

Responded May 09, 2022
Ascott Kuala Lumpur
10.0
Exceptional
Suriani from Singapore
Family with teens
3 Bedroom Premier
Stayed 3 nights in September 2022

Fantastic Stay”

Ascott’s staff made us feel really welcome. They were all warm and friendly, of course we also treated them with the warmness they deserve, the room we got was fantastic, huge and clean. Toiletries were wonderful and the proximity to KLCC and other malls is of course great. For those driving, just be mindful that their car park is shared with Kirana apt, so just park at visitor lots down at basement. Looking forward to our next stay.

Reviewed September 10, 2022

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Dear Ms Suriani, Thank you for your support towards Ascott Kuala Lumpur. We will share your kind words with all our team members to inspire them more and assist all our valued guests. Look forward to seeing you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager

Responded September 11, 2022
Ascott Kuala Lumpur
10.0
Exceptional
Syahirah from Singapore
Family with young children
Studio Premier
Stayed 4 nights in November 2022

Good location, good n clean room.”

Went with a 3yo n 3month old. Requested for a crib and got it. The room is spacious and came with a full equipped kitchen. Literally 1 room house. Only disappointment was the breakfast is fixed meals and will be sent to the room. Was not a buffet style. Not sure if written on their website on this. Nonetheless, will definitely stay here again if I go kl.

Reviewed November 05, 2022

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Good Day Syahirah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially service, spacious room, full kitchen setup and etc beside the packed breakfast instead of buffet style. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded November 06, 2022
Ascott Kuala Lumpur
10.0
Exceptional
Suhana from Singapore
Family with teens
2 Bedroom Premier
Stayed 3 nights in November 2022

Comfortable Room & Helpful, accomodative staff”

I booked 2 rooms (2BR & 3BR). Big , comfortable, clean rooms. Very helpful, polite, accomodative n friendly staff, esp the officer (cant remember his full name. Chines3 look with mask on. Wearing glasses n name starts with F) that handle the check in smoothly. Will definitely stay there again in my next trip✌️👍

Reviewed November 08, 2022

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Good Day Suhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially friendliness by Farrandi, cleanliness, comfortability and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded November 10, 2022
Ascott Kuala Lumpur
10.0
Exceptional
M from Malaysia
Couple
Studio Premier
Stayed 1 night in August 2020

Nice spacious room”

Stayed overnight on the eve of Merdeka. Requested some complimentary stuff since it was on my wife's birthday and the front office obliged with a complimentary cake for the wife which is highly appreciated. I was expecting cookies or fruits but a cake was an excellent gesture from the hotel. The check in was smooth and so was the concierge that helped us with our luggage. Very professional, friendly and courteous as well as accommodating to my requests. The spacious room came in with an excellent view with balcony, large king sized bed, bathtub and bathroom amenities, big screen TV, a mini kitchen and even a coffee machine. That made our stay a pleasant one and definitely we will come and stay again, perhaps to celebrate our 30th anniversary this end of October. Perhaps the hotel management could offer us a nice package. A convenience store at the ground floor is also available for guests needs plus a nice cool and hip cafe and pub too. The food there is nice too as we had our dinner there and they also provide food for room service. Overall, the Ascott is highly recommended for a good excellent stay 👍

Reviewed September 13, 2020

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Dear M, Thank you for taking time to write such a lovely review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Warm regards, David Nigel Koh Guest Service Manager

Responded October 18, 2020
Ascott Kuala Lumpur
10.0
Exceptional
Farhana from Singapore
Group
2 Bedroom Premier
Stayed 2 nights in October 2022

Best staycay with Besties”

Superb location! Room was spacious and really clean, comfy beds, warm and friendly staff who always greets ya when they see ya. Breakfast was abit meh but other than that we were absolutely happy with our stay

Reviewed December 08, 2022

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Good Day Farhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experiences specially location near to KLCC, spacious room , cleanliness, comfy bed, staff friendliness and your families are enjoyed it. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded December 09, 2022
Ascott Kuala Lumpur
9.6
Exceptional
ZATY from Malaysia
Family with teens
2 Bedroom Executive Apartment
Stayed 1 night in January 2023

good services from staff and very nice room”

This is my third time staying here!. This time, I've stayed for a night in a 2 bedrooms executive. The room is nice, spacious and clean. The staff at the counter was very polite, helpful and welcoming. The air-conditioned in one room seems like break down. We called for maintenance services at night, very fast action taken and the problem was fixed. Overall, we are very satisfied during our stay. Walking distance from to KLCC! Highly recommended for those who wants to experience staycation around that area. Will definitely repeat my stay if I travel to KL again!

Reviewed January 04, 2023

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Good Day Zaty, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and almost perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the air-cond experience and we ill inform our team to fix this. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 04, 2023
Ascott Kuala Lumpur
10.0
Exceptional
Nadia from Malaysia
Family with young children
3 Bedroom Premier
Stayed 2 nights in March 2022

Perfect Stay And Good Service”

All staff are so polite, helpful, well manner and professional. Start from security, cleaner and especially the girl who attended me during my check in. The process is so fast and she was so polite and so helpful. Not only that they also make an extra service by double confirm with me when I’m ordering food from Grab & Panda and sent it upstairs its such a pleasant and makes me and all my family so happy and felt safe during our stay here even though we were not a vvip but they still treat us like vvip. We definitely will came back here when we in KL. Tq Ascott KL.

Reviewed March 30, 2022

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Dear Ms Nadia, We are grateful for the high rating and we are glad to learn that you and your family member enjoyed your stay with us. We hope to see you again during your next trip to Kuala Lumpur. Stay safe and have a wonderful day. Warmest regards, Assistant Residence Manager

Responded April 03, 2022
Ascott Kuala Lumpur
10.0
Exceptional
Zuraida from Malaysia
Family with young children
3 Bedroom Premier
Stayed 1 night in October 2021

Great for family”

Check in process was with a long queue due to SOP and they only have 3 counters..i waited for 1hour and half to get the check in process done..but i think this is common if you came on weekend during this pandemic..however ive been compensated with free late checkout until 5pm so i was more than happier for that..3 bed room apartment was spacious very clean and comfortable for my big family of 6 adults and kids..each room has tv and 2 of them got bath tub..big screen in living hall ..kitchen with completed utensils and got coffee maker some more + drinking water from the tap ..food delivery also sent to the door by the hotel staff even you ordered from grab or foodpanda ..very recommended for a family staycation ..ah and the pool got view of klcc tower and kl tower both 👍🏻

Reviewed October 25, 2021

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Dear Ms. Zuraida, Thank you for staying with us and we appreciate the high rating. We regret to learn about the shortfall during arrival but we are glad that we can accommodate the late check out for your recent stay. We hope to see you again in the near future. Stay safe. Best Regards, Emma Razali - Operations Manager

Responded November 20, 2021
Ascott Kuala Lumpur
10.0
Exceptional
Noorin from Malaysia
Family with teens
2 Bedroom Executive
Stayed 2 nights in December 2022

Exceptional”

Enjoyed my stay there. Staff are friendly. Rooms are clean. Its just the breakfast served not up to my expectation. All in all I'll give 5 thumbs up for my stay there.

Reviewed January 04, 2023

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Good Day Noorin, Happy New Year 2023 & thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our friendliness, cleanliness, location and etc. Please accept our sincere apology for the 3rd party breakfast experience and we will share your feedback to partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 04, 2023
Ascott Kuala Lumpur
10.0
Exceptional
chee from Malaysia
Couple
2 Bedroom Premier
Stayed 2 nights in May 2022

Best Location ”

Location is very good Near to all shopping mall and restaurants Rooms are clean Staffs are friendly Highly recommended

Reviewed February 01, 2023

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Good Day Chee, Happy New Year 2023 and thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our cleanliness, friendliness, services, comfortability, good location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded February 03, 2023
Ascott Kuala Lumpur
10.0
Exceptional
syahifah from Malaysia
Family with young children
Studio Premier
Stayed 1 night in November 2022

Amazing hotel”

The room is spacious, nice interior, clean, complete kitchen utilities. The location is way too perfect for the price, because its walking distance to klcc. Everything is perfect with that price.

Reviewed November 12, 2022

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Good Day Syahifah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our spacious room, nice interior, cleanliness, complete kitchen utilities, great location to KLCC area with a perfect reasonable pricing . Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded November 13, 2022
Ascott Kuala Lumpur
10.0
Exceptional
SHIN from Malaysia
Family with young children
Studio Premier
Stayed 1 night in October 2022

Great Location and stylish”

I had a very pleasant stay-cation here. The location is very great with walking distance to KLCC & Pavilion. Also the hotel is very modern , stylish and clean. Well definitely recommend to other and come back again in future

Reviewed October 25, 2022

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Good Day Shin, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our modern hotel, stylish, cleanliness and great location near to KLCC & Pavilion shopping mall. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded October 25, 2022
Ascott Kuala Lumpur
10.0
Exceptional
erna from Malaysia
Couple
1 Bedroom Premier
Stayed 2 nights in January 2023

Perfect stay ”

Is my 3rd time to check in here, everything is perfect just the minus point the parking is to expensive and not much tv channel.. but for me everything is near to perfect

Reviewed January 28, 2023

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Good Day Erna, Happy New Year 2023 and welcome back for the 3rd time. Thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our spacious room, comfortability, well equipped kitchen setup, filter water system, nice pool with great KLCC view, good location as near to KLCC and etc. Please accept our apology as of the 3rd parking management with a fee and limited TV channel, we shall review this feedback internally. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 30, 2023
Ascott Kuala Lumpur
9.6
Exceptional
ZARINAH from Singapore
Family with teens
2 Bedroom Executive
Stayed 4 nights in December 2022

Home away from home!”

Great place to stay with spacious rooms & living area. There's laundrette (note token is non-refundable; thus exhange for only what you need). Parking is at RM10 per exit. Ascott is centrally located and our stay was so comfortable that it truly felt like we are staying in our home! The staff as always friendly and helpful to accomodate your needs. Would highly recommend!

Reviewed January 03, 2023

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Good Day Zarinah, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the almost perfect score staycation experience specially our home away home feel good apartment, spacious, friendliness, helpfulness, very welcoming, great location and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded January 04, 2023
Ascott Kuala Lumpur
10.0
Exceptional
Gurdeu from Malaysia
Family with young children
2 Bedroom Executive
Stayed 2 nights in October 2021

Perfect home away from home!!!”

We went there with our 2 kids for a 3 day staycation. Could not have asked for a better place. It's perfect for someone who is looking for an apartment concept stay. It helps esp when u have kids. The kitchen was fully equipped, they thought of everything. From pots and pans to a toaster right to scissors. The pool was amazing and located beautifully on the 22nd floor. The kids and us enjoyed it truly. The best part is definitely the location. We walked to every place. The walks at KLCC Park was beautiful. Oh and there is a newly opened WIP next door. Just an added bonus. You will never get bored of food selection around this area. Overall , we would definitely call this a home away from home!!!

Reviewed October 25, 2021

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Dear Gurdue, We are grateful for the high rating and we appreciate your lovely review. We hope to see you again in the near future. Stay safe and have a great weekend ahead. Best Regards, Emma Razali - Operations Manager

Responded November 20, 2021
Ascott Kuala Lumpur
10.0
Exceptional
John from Malaysia
Group
3 Bedroom Premier
Stayed 3 nights in December 2022

Best stay ever”

Went to stay over the weekend for a comic event. The hotel is very clean with helpful staffs. Very friendly too.

Reviewed December 19, 2022

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Good Day John, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our cleanliness, helpfulness, friendliness and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager

Responded December 22, 2022
Ascott Kuala Lumpur
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