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8.7
Excellent
5,497 reviews
5,497 reviews
"Nice, clean and comfortable hotel with full facilities in the room."
"Clean staff friendly good facilities room was perfect layout all round very good experience will definitaly stay at their brand again"
"Good location."
"It is situated just across KLCC and it is easy to find food and travel around the area."
"Love the spacious 2-bedroom apartment with bathtubs & kitchen, feels like a home away from home."
9.4
Exceptional
Location rating score
Ascott Kuala Lumpur
Make your best journey to Kuala Lumpur with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
Located in heart of Kuala Lumpur
Check-in [24-hour]
Airport transfer
Excellent breakfast
Excellent view
Our Commitment to Wellness, Cleanliness and Sustainability
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Pets allowed
Car park
Shuttle service
Fitness center
Swimming pool [outdoor]
Free Wi-Fi in all rooms!
Front desk [24-hour]
3 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 1 km |
Location rating | 9.4 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.8 km |
Does Ascott Kuala Lumpur have a fitness center?
Ascott Kuala Lumpur features free fitness center that is suitably situated at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
What types of facilities are available for kids at Ascott Kuala Lumpur?
While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Ascott Kuala Lumpur such as kids pool.
What interesting attractions are nearby Ascott Kuala Lumpur that are in walking range?
While remaining at Ascott Kuala Lumpur, jump start your holiday by exploring the closest points of interest that are within walking distance to the property which include Standard Chartered Bank Park, Parkson Kajang, and Jalan P Ramlee (Clubbing area).
What bars are in close proximty of Ascott Kuala Lumpur?
While staying at Ascott Kuala Lumpur, indulge in your evening or night out at Gazebo, Bridge Bar (Level 28 G-Tower), and Sixty Nine Bistro to get the most out of your nightlife.
What do past visitors like most about Ascott Kuala Lumpur?
Verified guests that stayed at Ascott Kuala Lumpur have given this property a rating of 9.392 for its excellent location as the main highlight for their stay.
What is the verified guest review consensus about Ascott Kuala Lumpur's view?
75.0% of our verified customer reviews have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Ascott Kuala Lumpur down in the review section.
What is the typical rating that past Group travelers have given to Ascott Kuala Lumpur?
Verified group travelers that have stayed at this property have given Ascott Kuala Lumpur an average rating of 8.7. You can check out more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
What dining places are close by Ascott Kuala Lumpur?
Ascott Kuala Lumpur’s community is Kuala Lumpur City Centre which comprises of popular restaurants such as THIRTY8, Marini's on 57, and BBQ Nights.
What famous shopping venues are near to Ascott Kuala Lumpur?
Shopping options in Ascott Kuala Lumpur’s Kuala Lumpur City Centre neighborhood comprises of Sungei Wang Plaza, Berjaya Times Square, and Suria KLCC.
Can special events be hosted at Ascott Kuala Lumpur?
Your special occasion or event can be held at one of the 3 versatile venues.
Is breakfast offered at Ascott Kuala Lumpur?
Wake up to an exceptional continental breakfast at Ascott Kuala Lumpur. Guest visitors can enjoy breakfast offered with an additional charge of 21 MYR for adults and 15 MYR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
9.6
"Nice, clean and comfortable hotel with full facilities in the room."
WEI
|
August 2, 2023
8.8
"Clean staff friendly good facilities room was perfect layout all round very good experience will definitaly stay at their brand again"
waleed
|
June 26, 2023
7.2
"Good location."
Muhammad
|
July 2, 2023
Experience Luxury Living with Top-Notch Facilities at Ascott Kuala Lumpur
Located in the heart of Kuala Lumpur, Ascott Kuala Lumpur offers a 5.0 star luxurious living experience with a range of top-notch facilities. Guests can enjoy convenient onsite shops, room service, and airport transfer services. The concierge is always on hand to assist with any queries, and air conditioning ensures a comfortable stay. Each room comes equipped with bathrobes, a daily newspaper, hairdryer, television, balcony/terrace, and satellite/cable TV. Stay fit and active with the fitness center and outdoor pool, or stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms. Other amenities include luggage storage, a convenience store, daily housekeeping, continental breakfast, onsite car parking, self-parking, and a free fitness center.
Luxurious Room Types at Ascott Kuala Lumpur
Ascott Kuala Lumpur offers a range of luxurious room types to suit your needs. Choose from the spacious 1 Bedroom Premier, featuring 81 square meters of living space with 1 King Bed, or the 2 Bedroom Executive offering 120 square meters with 2 Single Beds or 1 King Bed. For even more space, the 2 Bedroom Premier boasts 133 square meters with 2 Single Beds or 1 King Bed, while the 3 Bedroom Premier offers a generous 168 square meters with 2 Single Beds or 2 Double Beds. If you're looking for a more intimate stay, the Studio Premier is a cozy option with 57 square meters and 1 King Bed.
Explore Kuala Lumpur's Iconic Landmarks and Attractions
Ascott Kuala Lumpur is located in the heart of Kuala Lumpur, surrounded by some of the city's most iconic landmarks and attractions. Just a short walk away, guests can marvel at the stunning Petronas Twin Towers, the world's tallest twin buildings. KLCC Park, a 50-acre urban sanctuary, is also nearby, offering a tranquil escape from the bustling city. For panoramic views of Kuala Lumpur, guests can visit Menara Kuala Lumpur, a towering communications tower that provides breathtaking views of the city skyline. Aquaria KLCC, a world-class aquarium, is perfect for families with children, and the KLCC - Bukit Bintang Pedestrian Walkway offers a convenient and scenic way to explore the city's shopping and dining districts. Suria KLCC, a premier shopping mall, is also within walking distance, as is the Lake Symphony, a stunning water fountain show. For those interested in science and technology, Petrosains Science Discovery Centre is a must-visit attraction. Additionally, the Kuala Lumpur Convention Centre and KL Forest Eco Park are just a short drive away, making Ascott Kuala Lumpur the perfect base for both business and leisure travelers.
Warm and Friendly Service with Spacious Rooms
Ascott Kuala Lumpur is a hotel that truly values its guests. With warm and friendly staff that are always accommodating, this hotel provides a welcoming atmosphere that makes you feel right at home. The spacious rooms are perfect for families with kids and offer everything you need for a comfortable stay. Guests have raved about the excellent service provided by the hotel staff, who go above and beyond to ensure that every guest has a memorable stay. Whether you're traveling with family or friends, Ascott Kuala Lumpur is a highly recommended hotel that you will love and want to return to.
Experience Unmatched Comfort and Exceptional Service at Ascott Kuala Lumpur
Ascott Kuala Lumpur has garnered impressive reviews from its guests, with an overall rating of 8.7. The hotel's location has received a stellar rating of 9.4, making it an ideal choice for travelers looking to explore the vibrant city of Kuala Lumpur. Guests have praised the hotel's staff performance, with a rating of 8.7 for their exceptional service and warm hospitality. The hotel's comfortable rooms have also been highly rated with a score of 8.7, ensuring guests enjoy a restful stay. The facilities, including the swimming pool and gym, have been rated 8.4, making it an ideal choice for those looking for a luxurious stay. While the food and dining have received a rating of 6.9, guests have found plenty of dining options in the surrounding areas. Overall, Ascott Kuala Lumpur offers unmatched comfort and exceptional service, making it a perfect choice for travelers looking for a memorable stay in Kuala Lumpur.
8.4
Breakfast
191 mentions
Housekeeping
136 mentions
Swimming Pool
52 mentions
Food & Dining
34 mentions
9.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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440 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Repeat stay”
Our second stay with Ascott. Friendly staff and housekeeping staff accommodating to our request for a late cleaning. Room is very spacious. We were upgraded to 3-bedroom unit. The only set back was at the swimming pool. We went down a few times and during those times, there was a male guest who were having training at the swimming pool. Other guest users had to make way for him. This is unacceptable as we were also guests of Ascott and deserved a fair use of the swimming pool. Hope the management take note of this and prevent trainings at the swimming pool.
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Good Day Emmy, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and the perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the 3rd party swimming coach and we will inform the guest to avoid it could happen again. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Ascott KL”
Stayed there for 7 days. There are many restaurants and fast food along the roaadside along Ascott. You can explore more food just opposite the road, about 2 mins walk to Suria KLCC. If u keen to explore Bukit Bintang by walking, there is a pedestrian walkway to Bukit Bintang just beside Impiana Hotel, 5 mins away from Ascott. Will take about 15 mins to reach Bukit Bintang via the sheltered walkway. Overall it was a pleasant stay. Very quiet
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Good Day Mohammad & Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score 7 days staycation experience specially super location near to KLCC, Pavilion, eateries, pleasant and quiet home stay. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Worth the money you spend”
Best stay over the holiday. Room very clean and comfortable. Staffs was super amazing. Greetings and helps with such a sincere smile. KUDOS! I will certainly come back again & introduce it to all my networks.
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Good Day Nazli, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the perfect score and best staycation experience specially our spacious room, cleanliness, comfortability, super amazing services, great location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Amazing Stay! ”
Ascott Kuala Lumpur has always been my favorite place to stay with my family and friends. Place is amazing, price is reasonable, walking distance to KLCC, the hotel is also clean and sanitized all the time. Unfortunately yesterday’s stay was surprisingly unpleasant as we had an aircond problem @ 3AM in the morning, since it was a little to late to file a complain we just let that slip away, only at 7AM the AC problem has caused the whole unit to blackout, but staff was amazing to attend it on the spot and helped us with it. Also told us if we file the complain earlier they could’ve switched to another room. Definitely will come again for the great hospitality , but probably need to double check the A/C & other utilities before staying in. Amazing work Ascott KL! They never disappoint ☺️
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Dear Ms Tiara, Thank you so much for your great support and we regret to learn on the shortfall during your stay. We hope we can see you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager
Fantastic Stay”
Ascott’s staff made us feel really welcome. They were all warm and friendly, of course we also treated them with the warmness they deserve, the room we got was fantastic, huge and clean. Toiletries were wonderful and the proximity to KLCC and other malls is of course great. For those driving, just be mindful that their car park is shared with Kirana apt, so just park at visitor lots down at basement. Looking forward to our next stay.
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Dear Ms Suriani, Thank you for your support towards Ascott Kuala Lumpur. We will share your kind words with all our team members to inspire them more and assist all our valued guests. Look forward to seeing you again for a more memorable experience. Warmest regards, Emma Razali Assistant Residence Manager
Good location, good n clean room.”
Went with a 3yo n 3month old. Requested for a crib and got it. The room is spacious and came with a full equipped kitchen. Literally 1 room house. Only disappointment was the breakfast is fixed meals and will be sent to the room. Was not a buffet style. Not sure if written on their website on this. Nonetheless, will definitely stay here again if I go kl.
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Good Day Syahirah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially service, spacious room, full kitchen setup and etc beside the packed breakfast instead of buffet style. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Comfortable Room & Helpful, accomodative staff”
I booked 2 rooms (2BR & 3BR). Big , comfortable, clean rooms. Very helpful, polite, accomodative n friendly staff, esp the officer (cant remember his full name. Chines3 look with mask on. Wearing glasses n name starts with F) that handle the check in smoothly. Will definitely stay there again in my next trip✌️👍
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Good Day Suhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially friendliness by Farrandi, cleanliness, comfortability and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Nice spacious room”
Stayed overnight on the eve of Merdeka. Requested some complimentary stuff since it was on my wife's birthday and the front office obliged with a complimentary cake for the wife which is highly appreciated. I was expecting cookies or fruits but a cake was an excellent gesture from the hotel. The check in was smooth and so was the concierge that helped us with our luggage. Very professional, friendly and courteous as well as accommodating to my requests. The spacious room came in with an excellent view with balcony, large king sized bed, bathtub and bathroom amenities, big screen TV, a mini kitchen and even a coffee machine. That made our stay a pleasant one and definitely we will come and stay again, perhaps to celebrate our 30th anniversary this end of October. Perhaps the hotel management could offer us a nice package. A convenience store at the ground floor is also available for guests needs plus a nice cool and hip cafe and pub too. The food there is nice too as we had our dinner there and they also provide food for room service. Overall, the Ascott is highly recommended for a good excellent stay 👍
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Dear M, Thank you for taking time to write such a lovely review on your stay with us at Ascott Kuala Lumpur. The team is truly heartened to note that you had a delightful stay with us and enjoyed our spacious well-appointed apartments with a fully equipped kitchen. We cannot thank you enough for your fabulous compliments on our friendly and helpful staff members. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you! All of us truly enjoyed being of service to you and we sincerely look forward to hosting you on another faultless and enjoyable stay with us again soon. Warm regards, David Nigel Koh Guest Service Manager
Best staycay with Besties”
Superb location! Room was spacious and really clean, comfy beds, warm and friendly staff who always greets ya when they see ya. Breakfast was abit meh but other than that we were absolutely happy with our stay
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Good Day Farhana, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experiences specially location near to KLCC, spacious room , cleanliness, comfy bed, staff friendliness and your families are enjoyed it. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
good services from staff and very nice room”
This is my third time staying here!. This time, I've stayed for a night in a 2 bedrooms executive. The room is nice, spacious and clean. The staff at the counter was very polite, helpful and welcoming. The air-conditioned in one room seems like break down. We called for maintenance services at night, very fast action taken and the problem was fixed. Overall, we are very satisfied during our stay. Walking distance from to KLCC! Highly recommended for those who wants to experience staycation around that area. Will definitely repeat my stay if I travel to KL again!
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Good Day Zaty, Happy New Year 2023 and welcome back. Thank you for staying with us during the Endemic. We appreciate your loyalty and almost perfect score staycation experience specially our home away home feel good apartment, spacious, cleanliness, friendliness, helpfulness, very welcoming, great location and etc. Please accept our sincere apology for the air-cond experience and we ill inform our team to fix this. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect Stay And Good Service”
All staff are so polite, helpful, well manner and professional. Start from security, cleaner and especially the girl who attended me during my check in. The process is so fast and she was so polite and so helpful. Not only that they also make an extra service by double confirm with me when I’m ordering food from Grab & Panda and sent it upstairs its such a pleasant and makes me and all my family so happy and felt safe during our stay here even though we were not a vvip but they still treat us like vvip. We definitely will came back here when we in KL. Tq Ascott KL.
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Dear Ms Nadia, We are grateful for the high rating and we are glad to learn that you and your family member enjoyed your stay with us. We hope to see you again during your next trip to Kuala Lumpur. Stay safe and have a wonderful day. Warmest regards, Assistant Residence Manager
Great for family”
Check in process was with a long queue due to SOP and they only have 3 counters..i waited for 1hour and half to get the check in process done..but i think this is common if you came on weekend during this pandemic..however ive been compensated with free late checkout until 5pm so i was more than happier for that..3 bed room apartment was spacious very clean and comfortable for my big family of 6 adults and kids..each room has tv and 2 of them got bath tub..big screen in living hall ..kitchen with completed utensils and got coffee maker some more + drinking water from the tap ..food delivery also sent to the door by the hotel staff even you ordered from grab or foodpanda ..very recommended for a family staycation ..ah and the pool got view of klcc tower and kl tower both 👍🏻
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Dear Ms. Zuraida, Thank you for staying with us and we appreciate the high rating. We regret to learn about the shortfall during arrival but we are glad that we can accommodate the late check out for your recent stay. We hope to see you again in the near future. Stay safe. Best Regards, Emma Razali - Operations Manager
Exceptional”
Enjoyed my stay there. Staff are friendly. Rooms are clean. Its just the breakfast served not up to my expectation. All in all I'll give 5 thumbs up for my stay there.
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Good Day Noorin, Happy New Year 2023 & thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our friendliness, cleanliness, location and etc. Please accept our sincere apology for the 3rd party breakfast experience and we will share your feedback to partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Best Location ”
Location is very good Near to all shopping mall and restaurants Rooms are clean Staffs are friendly Highly recommended
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Good Day Chee, Happy New Year 2023 and thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our cleanliness, friendliness, services, comfortability, good location as near to KLCC and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Amazing hotel”
The room is spacious, nice interior, clean, complete kitchen utilities. The location is way too perfect for the price, because its walking distance to klcc. Everything is perfect with that price.
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Good Day Syahifah, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our spacious room, nice interior, cleanliness, complete kitchen utilities, great location to KLCC area with a perfect reasonable pricing . Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Great Location and stylish”
I had a very pleasant stay-cation here. The location is very great with walking distance to KLCC & Pavilion. Also the hotel is very modern , stylish and clean. Well definitely recommend to other and come back again in future
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Good Day Shin, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our modern hotel, stylish, cleanliness and great location near to KLCC & Pavilion shopping mall. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect stay ”
Is my 3rd time to check in here, everything is perfect just the minus point the parking is to expensive and not much tv channel.. but for me everything is near to perfect
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Good Day Erna, Happy New Year 2023 and welcome back for the 3rd time. Thank you for staying with us during the Endemic and we appreciate the perfect score staycation experience specially our spacious room, comfortability, well equipped kitchen setup, filter water system, nice pool with great KLCC view, good location as near to KLCC and etc. Please accept our apology as of the 3rd parking management with a fee and limited TV channel, we shall review this feedback internally. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Home away from home!”
Great place to stay with spacious rooms & living area. There's laundrette (note token is non-refundable; thus exhange for only what you need). Parking is at RM10 per exit. Ascott is centrally located and our stay was so comfortable that it truly felt like we are staying in our home! The staff as always friendly and helpful to accomodate your needs. Would highly recommend!
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Good Day Zarinah, Happy New Year 2023 and thank you for staying with us during the Endemic. We appreciate the almost perfect score staycation experience specially our home away home feel good apartment, spacious, friendliness, helpfulness, very welcoming, great location and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
Perfect home away from home!!!”
We went there with our 2 kids for a 3 day staycation. Could not have asked for a better place. It's perfect for someone who is looking for an apartment concept stay. It helps esp when u have kids. The kitchen was fully equipped, they thought of everything. From pots and pans to a toaster right to scissors. The pool was amazing and located beautifully on the 22nd floor. The kids and us enjoyed it truly. The best part is definitely the location. We walked to every place. The walks at KLCC Park was beautiful. Oh and there is a newly opened WIP next door. Just an added bonus. You will never get bored of food selection around this area. Overall , we would definitely call this a home away from home!!!
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Dear Gurdue, We are grateful for the high rating and we appreciate your lovely review. We hope to see you again in the near future. Stay safe and have a great weekend ahead. Best Regards, Emma Razali - Operations Manager
Best stay ever”
Went to stay over the weekend for a comic event. The hotel is very clean with helpful staffs. Very friendly too.
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Good Day John, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially our cleanliness, helpfulness, friendliness and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager