Ascott Kuala Lumpur
Ascott Kuala Lumpur
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Studio Premier Ascott Kuala Lumpur
Studio Premier
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Interior view Ascott Kuala Lumpur
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Location
Exceptional
9.3
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Ascott Kuala Lumpur

Stay in the heart of Kuala Lumpur
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Excellent
From 1924 reviewsSee what guests said
8.5
Recommended by 93% of guests
  • Airport transfer

  • 440 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.7
Excellent
Room comfort & quality
9 travelers are looking at this property right nowBook now before it's too late!
1 Bedroom Executive
1 Bedroom Executive
...
  • City view
  • 81 m²/872 ft²
  • 1 king bed
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2 Bedroom Executive
2 Bedroom Executive
...
  • City view
  • 120 m²/1292 ft²
  • 2 single beds and 1 king be...
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • City view
  • 78 m²/840 ft²
  • 1 king bed
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3 Bedroom Premier
3 Bedroom Premier
...
  • City view
  • 168 m²/1808 ft²
  • 2 single beds and 2 double ...
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3 Bedroom Deluxe
3 Bedroom Deluxe
...
  • City view
  • 168 m²/1808 ft²
  • 2 single beds and 2 double ...
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2 Bedroom Premier
2 Bedroom Premier
...
  • City view
  • 133 m²/1432 ft²
  • 2 single beds and 1 king be...
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2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • City view
  • 117 m²/1259 ft²
  • 2 single beds and 1 double ...
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Studio Premier
Studio Premier
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed
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Apartment Premier Two Bedrooms
Apartment Premier Two Bedrooms
...
  • 132 m²/1421 ft²
  • Kitchenette
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Apartment Deluxe Three Bedroom
Apartment Deluxe Three Bedroom
...
  • 168 m²/1808 ft²
  • Kitchenette
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More about Ascott Kuala Lumpur

More about Ascott Kuala Lumpur

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Tujo Bar-sserie & Grill
40 mAsian, Bar, Grill
THIRTY8
50 mAsian, Chinese, Halal
JP Teres
50 mAsian, Chinese, Halal
Chinese cuisine
Chinese cuisine
biba's, mandarin oriental
190 mChinese
Silk Road
790 mChinese
Si Chuan Dou Hau Restaurant
800 mChinese
Halal food
Halal food
Samad Al Iraqi Restaurant
110 mHalal, Lebanese, Mediterranean
Trattoria
190 mHalal, Italian, Pizza
Bosphorus
810 mHalal, Middle Eastern, Turkish

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

Apartment and public areas of the property will be undergoing renovation from January 29, 2018 about a year. There will be some areas affected by the noise from 09:00 am to 06:00 pm.

Real reviews from real guests

Agoda Reviews (1924)Booking.com Reviews (2140)
8.5
Excellent
Read reviews from:
Cleanliness8.7
Facilities8.4
Location9.3
Room comfort and quality8.7
Service8.5
Value for money8.4
Provided by verified guests of Agoda
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10.0
nurliyana from Malaysia
Couple
1 Bedroom Executive
Stayed 1 night in July 2017
very spacious and close to Klcc”
Very happy with this hotel, because of the spacious room and good location. Within walking distance to KLCC. The breakfast is simple but tasty. Will return
Reviewed April 24, 2018
Dear Nurliyana, Thank you for taking the time to write your review of our property, your comments are very much valued. Your staunch recommendation and assurance to return are the best compliments for us and indeed we look forward to welcoming you back again on many more occasions. Best Regards, Irene Ng -Residence Manager
Responded April 30, 2018
Ascott Kuala Lumpur
6.4
EILEEN from Singapore
Group
2 Bedroom Deluxe
Stayed 2 nights in October 2017
Good size apartment”
It was a good size 2bdrm apartment & quiet. Didn't expect that the balcony cannot be accessed. The only thing bad is the water for the bathtub.... it was yellowish. We didn't managed to use the bathtub as a result of that. Besides that, everything else is good. Front desk staff needs more training. Almost wanted to charge me extra for our 2 rooms if I was not alert enough
Reviewed April 07, 2018
Dear Eileen, Thank you for your review. We sincerely regret that you did not enjoy your stay with us. Please allow us to clarify that there was an unexpected pipe leakage which caused the water to be yellowish. Our technical team attended to the defect immediately and the yellowish water subside after 2 hours. We have noted your feedback on the front desk service and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards, Azura Haniffa - Assistant Guest Service Manager
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Ascott Kuala Lumpur
8.0
brian from Philippines
Family with young children
Studio Premier
Stayed 1 night in January 2018
Clean Tidy Rooms! Central Location!”
Clean Tidy Rooms! Central Location!
Reviewed April 02, 2018
Dear Brian, Thank you very much for sharing your experiences at Ascott Kuala Lumpur. We are grateful to read your kind comments and delighted that you enjoyed your experience so much. Thank you once again for your kind support and we look forward to welcoming you back again for another pleasant stay. Best Regards, Irene Ng -Residence Manager
Responded April 04, 2018
Ascott Kuala Lumpur
9.6
nasir from Pakistan
Business traveler
3 Bedroom Deluxe
Stayed 3 nights in March 2018
Exceptional”
we booked 3 bedroom appt it was large and very clean i recommend every one ascott is a good choice
Reviewed March 28, 2018
Dear Nasir, Thank you for taking the time to write such a great review of us. We are thrilled to hear that you enjoyed your stay. Hopefully next time you will come for a lengthier visit. Best Regards, Irene Ng -Residence Manager
Responded March 30, 2018
Ascott Kuala Lumpur
8.0
Rafidah from Brunei Darussalam
Family with young children
1 Bedroom Deluxe
Stayed 4 nights in March 2018
Great location, accomodating”
Love how its accesible to suria klcc and bukit bintang. We had young children with us, and place is very homey and accomodating for us
Reviewed March 28, 2018
Dear Rafidah, Thank you for taking the time to write such a great review of us.We are glad to know that you had an overall pleasant stay experience with us. Thank you for commending our guest room as well as the services and hospitality of our staff. We look forward to serving you as our guest once again soon. Thank you. Best Regards, Irene Ng -Residence Manager
Responded March 30, 2018
Ascott Kuala Lumpur
4.8
fernando from Belgium
Business traveler
1 Bedroom Deluxe
Stayed 7 nights in March 2018
boutique serviced apartment without working air-conditioning!”
classified as upmarket boutique serviced apartment but air-conditioning not working despite several complaints. irregular housekeeping. no washing machine in a very large 2-bedroom apartment?? stay away from this property
Reviewed March 28, 2018
Dear Mr Fernando, Thank you for your review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Please accept our sincere apology on the inconvenience you had experienced during your stay. Our manager had been in contact with you and arranged for the air-cond to be serviced immediately. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Best regards, Azura Haniffa - Assistant Guest Service Manager
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Ascott Kuala Lumpur
5.2
Mustapha from Malaysia
Family with young children
2 Bedroom Deluxe
Stayed 3 nights in March 2018
Disappointed”
Hotel is old facility and old funiture, kitchen cannot be used
Reviewed March 23, 2018
Dear Mustapha, Thank you for taking the time to write your review of our property, your comments are very much valued. We are sorry to know that several things throughout your stay did not meet your expectations. We are constantly looking for ways we can better serve our valued guests. In addition, we agree with you that renovation is needed and it is part of a plan to upgrade the facilities to provide the best quality and services to all of our guests.Thank you once again for bringing this to my attention and we hope to have the opportunity to welcome you back again for an improved and seamless experience the next time. Best Regards, Irene Ng -Residence Manager
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Ascott Kuala Lumpur
10.0
Dinalita from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in March 2018
Comfy and spacious ”
Kids love to stay here. Happy kids happy mom. Thank you.
Reviewed March 19, 2018
Dear Dinalita, Thank you for taking the time to write such a beautiful review about your experiences at Ascott Kuala Lumpur. We are grateful to read your kind comments and delighted that you enjoyed your experiences so much. Hopefully next time you will come for a lengthier visit. Best Regards, Irene Ng -Residence Manager
Responded March 20, 2018
Ascott Kuala Lumpur
9.6
Mohamed from Singapore
Family with young children
3 Bedroom Deluxe
Stayed 2 nights in March 2018
Good”
everything is great.
Reviewed March 15, 2018
Dear Mohamed, Thank you for being our guest and rated your stay here highly. We are grateful for the excellent rating and your kind compliments. All of us look forward to hopefully welcoming you back again soon. Best Regards, Irene Ng -Residence Manager
Responded March 16, 2018
Ascott Kuala Lumpur
8.0
Mun from Singapore
Group
Studio Premier
Stayed 4 nights in March 2018
near to my conference area - much nearer than expected”
final price not so good
Reviewed March 10, 2018
Dear Mun, Many thanks for this review and having rated us highly. Indeed, our location within a short walk to the Twin Towers and Bukit Bintang is favored by many. We are glad you enjoyed the ease of getting around and we hope to welcome you back again next time. Best Regards, Irene Ng -Residence Manager
Responded March 16, 2018
Ascott Kuala Lumpur
6.0
Ruswity from Indonesia
Family with teens
3 Bedroom Deluxe
Stayed 2 nights in January 2018
Good”
Near to KLCC, value for money, suitable for family to enjoy holiday in the heart of KL. The room is very comfortable with complete facilities of 3 bedroom suites. The hotel also very close to all shopping malls.
Reviewed March 06, 2018
Dear Ruswity, Thank you for taking the time to write such a great review of us. We are delighted to know you have enjoyed your stay here and look forward to welcome you back very soon. Best Regards, Irene Ng -Residence Manager
Responded March 08, 2018
Ascott Kuala Lumpur
9.6
Jacqueline from Singapore
Group
2 Bedroom Executive
Stayed 2 nights in February 2018
Always pleasant!”
This is my second time staying with Ascott KL and again it was pleasant! From the counter staff to the operator. Soo convenient from everywhere. I did not get a chance to see the facilities so hoping i will the next round! Only issue is that the shop downstairs closes and also room service timing is too short. We could not order breakfast in as there was breakfast down at the restaurant that we did not want to go. We wanted to spend more time in the room. Also when we came back late, we could not order any food in. So we had to sleep with a hungry tummy! :( But overall, lovely and love the smell of the hotel. I will be back for sure with more people! Thank you Ascott KL!
Reviewed February 26, 2018
Dear Jacqueline, Many thanks for this review and having rated us highly. We are thrilled to hear that you enjoyed your stay. Your staunch recommendation and assurance to return are the compliments for us and indeed we look forward to welcoming you back again on many more occasions. All of us look forward to hopefully welcoming you back again soon. Best Regards, Irene Ng -Residence Manager
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Ascott Kuala Lumpur
9.6
Tammy from Canada
Solo traveler
Studio Premier
Stayed 1 night in June 2017
Excellent as usual”
Have stayed here for years, always up to expectations.
Reviewed February 20, 2018
Dear Tammy, Thank you for returning to stay with Ascott Kuala Lumpur and for rating your stay experience with us as excellent. We are grateful for your support and we are pleased to learn that you had a positive as well as memorable experience. We share in your excitement and we hope your future visit is in the very near future. Best Regards, Irene Ng -Residence Manager
Responded February 21, 2018
Ascott Kuala Lumpur
7.2
Nor from Malaysia
Couple
2 Bedroom Executive
Stayed 1 night in January 2018
Very good”
Nearby klcc. View was beautifull during the night. Can see both twin towers and kl tower from the pool area. Room was clean and huge. Complete cooking utensils. Reception was generous to gave us complimentary bfast for 4person. However, bfast was not widespread and very little option to choose.
Reviewed February 19, 2018
Dear Nor, Thank you for sharing your feedback regarding your stay. We are glad to hear that our service and location met your expectations but we regret to learn of your disappointment with our breakfast offerings. We sincerely regret that you did not enjoy the Continental Breakfast selection due to lack of variety. Please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. We look forward to serving you as our guest once again soon. Best Regards, Irene Ng -Residence Manager
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Ascott Kuala Lumpur
9.2
Mohd from Singapore
Group
2 Bedroom Deluxe
Stayed 3 nights in January 2018
The go-to hotel for group bookings in KL”
Sixth time staying in this hotel. It's really a value for money hotel in the heart of KL. Not many hotels offer an option of 3-bedroom suites at a great price! Facilities/amenities are generally adequate and the breakfast is nothing to shout about. Location is superb and the staff are always helpful.
Reviewed February 16, 2018
Dear Mohd, Thank you for returning to stay with Ascott Kuala Lumpur and for rating your stay experience with us as excellent. It's heart-warming to read your beautiful review, and I'm delighted to know that you have a collection wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. We share your excitement and we hope your future visit is in the very near future. Best Regards, Irene Ng -Residence Manager
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Ascott Kuala Lumpur
10.0
Noor from Malaysia
Family with teens
2 Bedroom Deluxe
Stayed 1 night in February 2018
The best holiday ever.”
This hotel is very suitable for a family to enjoy their holiday in KL. The room is very comfortable with complete facilities. The service also excellent and they also give me present for celebrating my birthday at their hotel. This is the best birthday I ever had.
Reviewed February 12, 2018
Dear Noor, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Azura Haniffa - Assistant Guest Service Manager
Responded February 15, 2018
Ascott Kuala Lumpur
10.0
Nor from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in February 2018
best location”
my go to hotel whenever im in kl
Reviewed February 11, 2018
Dear Nor, Thank you for your review. We are happy that you enjoyed your stay with us. All of us look forward to see you again in future. Best regards, Azura Haniffa - Assistant Guest Service Manager
Responded February 12, 2018
Ascott Kuala Lumpur
9.2
Rizli from Sri Lanka
Business traveler
Studio Premier
Stayed 3 nights in February 2018
A very friendly staff”
A very friendly staff in the front office who is very helpfull at all times. A very clean and nice hotel which is very close to all the shopping malls. Its opposite the klcc n suria mall. Just walking distance. This is my 3rd stay in 2 months. I have no hesitation in recommending to anybody who wants a very comfortable and peaceful stay.
Reviewed February 09, 2018
Dear Rizli, Thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards, Azura Haniffa - Assistant Guest Service Manager
Responded February 12, 2018
Ascott Kuala Lumpur
10.0
KHAIRUL from Singapore
Couple
Studio Premier
Stayed 2 nights in February 2018
Tujo was delicious the mini mart below was convenient”
Tujo was delicious & the mini mart below was convenient
Reviewed February 06, 2018
Dear Khairul, Thank you for being our guest and rated your stay here highly. We are thrilled to hear that you enjoyed your stay. Hopefully next time you will come for a lengthier visit. We look forward to welcome you back very soon. Best Regards, Irene Ng -Residence Manager
Responded February 06, 2018
Ascott Kuala Lumpur
9.2
Shijie from Singapore
Group
3 Bedroom Deluxe
Stayed 3 nights in January 2018
Nice stay”
We got the 3br apartment.spacious and comfortable. Nothing much around for food but really a good stay!
Reviewed January 31, 2018
Dear Shijie, Thank you for your review. We are glad that you had an amazing stay at Ascott Kuala Lumpur. All of us look forward to be of your service again in future. Best regards, Irene Ng - Residence Manager
Responded February 01, 2018
Ascott Kuala Lumpur
12345
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