8.9

Excellent
0.9% this month
/10
(1,795 reviews)See what guests said
Highly rated by guests – 87% would recommend
Housekeeping75
Shops26
Breakfast24
See map

9.3

Exceptional

Location rating score

Exceptional location - 2.36 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Lotte Shopping Avenue

150 m

Ciputra Artpreneur

150 m

Ciputra World

160 m

Bellagio Boutique Mall

280 m

99 Ranch Market

340 m

Popular landmarks
Grand Indonesia Mall

3.4 km

National Museum

5.4 km

Gambir Train Station Building

5.5 km

National Monument (MONAS)

5.6 km

Jakarta Cathedral

6.3 km

Closest landmarks
Medikaloka

190 m

Embassy of China

260 m

Embassy of Finland

360 m

Embassy of Peru

360 m

Embassy of Sweden

420 m

Ascott Kuningan Jakarta

"Check-in was smooth and fast."

Christine - May 8, 2022
1 Bedroom Deluxe - Bed Ascott Kuningan Jakarta
 Ascott Kuningan Jakarta
Lobby Ascott Kuningan Jakarta
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Ascott Kuningan Jakarta

Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money8.7
Distance to city center4.8 km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.2 km

Rooms available at Ascott Kuningan Jakarta

Excellent
Room comfort & quality

8.8

3 Bedroom Premier
...
  • Room size: 145 m²/1561 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
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2 Bedroom Executive
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed & 2 single beds
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2 Bedroom Premier
...
  • Room size: 108 m²/1163 ft²
  • Pool view
  • 1 king bed and 2 single bed...
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1 Bedroom Premier
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 king bed
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1 Bedroom Executive
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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1 Bedroom Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Premier Three Bedroom Apartment
...
  • Room size: 145 m²/1561 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Executive Two Bedroom Apartment
...
  • Room size: 109 m²/1173 ft²
  • Shower
  • 1 king bed and 1 queen bed
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Premier Two Bedroom Apartment
...
  • Room size: 113 m²/1216 ft²
  • Shower
  • 2 single beds and 1 king be...
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APARTMENT 1-Bedroom Executive
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ascott Kuningan Jakarta?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ascott Kuningan Jakarta?

    Ascott Kuningan Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 330000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Kuningan Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Ascott Kuningan Jakarta?

    Start your mornings right, with the continental and buffet breakfast options offered at Ascott Kuningan Jakarta. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 176000 IDR for adults and 88000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Ascott Kuningan Jakarta?

    Ascott Kuningan Jakarta features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

    What is the smoking policy at Ascott Kuningan Jakarta?

    Ascott Kuningan Jakarta does not permit smoking in any of its rooms or indoor areas.

    What restaurants are nearby Ascott Kuningan Jakarta?

    Restaurants including Jittlada Thai Cuisine Lotte Mall, Arts Cafe by Raffles and Tokyo Tonkotsu Ramen Bankara are popular in Ascott Kuningan Jakarta’s neighborhood which is known as Kuningan.

    What popular shopping places are close to Ascott Kuningan Jakarta?

    Shopping options in Ascott Kuningan Jakarta’s Kuningan neighborhood include Kota Kasablanka, Mall Ambasador and Lotte Shopping Avenue.

    What are popular attractions near Ascott Kuningan Jakarta?

    Guests at Ascott Kuningan Jakarta can easily visit Pancoran Statue, Australian Cultural Centre and HR Rasuna Said Road located in the Kuningan area.

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    See map

    Explore the neighborhood

    What people love about Ascott Kuningan Jakarta

    • 9.2

      Exceptional
      Staff 

      "Check-in was smooth and fast."

      Christine

      |

      May 8, 2022

    • 9.2

      Exceptional
      Staff 

      "Friendly and very helpfull staffs."

      Christine

      |

      May 8, 2022

    • 9.2

      Exceptional

      "Easy to find food for dining."

      Christine

      |

      May 8, 2022

    Overall rating:

    8.9

    Excellent
    1,795 reviews
    Cleanliness
    8.9
    Facilities
    8.8
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    The staff are all accommodating and can speak English.
    Lace from Indonesia
    Family with young children
    More about Ascott Kuningan Jakarta

    More about Ascott Kuningan Jakarta

    Ascott Kuningan Jakarta

    When you are looking for comfortable and convenient accommodations in Jakarta, make Ascott Kuningan Jakarta your home away from home. A stay at Ascott Kuningan Jakarta ensures an easy access to the lively city and all of its wonders.
    The superior services and facilities offered at Ascott Kuningan Jakarta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with the taxi services available here.
    Parking is provided free of charge for guests. The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Kuningan Jakarta. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
    The hotel is entirely non-smoking.
    Guests are guaranteed a comfortable stay while at Ascott Kuningan Jakarta. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Kuningan Jakarta offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Ascott Kuningan Jakarta, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Ascott Kuningan Jakarta which has a selection of kosher and halal options.
    Never let a day go wasted when you're at Ascott Kuningan Jakarta with all the activities and facilities provided. The many offerings at Ascott Kuningan Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Around the property

    Venture outside Ascott Kuningan Jakarta and explore Jakarta during your stay. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 3.3 km away.

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    Amenities and facilities
    Excellent
    Facilities

    8.8

    Most talked about facilities

    Breakfast

    60 mentions

    Housekeeping

    36 mentions

    Swimming Pool

    21 mentions

    Food & Dining

    7 mentions

    Languages spoken

    • English
    • Indonesian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Pool with view
    • Swimming pool [outdoor]
    • Tennis court

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Covid-19 testing service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • BBQ facilities
    • Restaurant [halal]
    • Restaurant [kosher]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Invoice provided
    • Laundry service
    • Luggage storage
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Kids club
    • Playground

    Access

    • CCTV in common areas
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service

    Available in all rooms

    • Accessible vanities
    • Adapter
    • Adjustable height hand-held shower wand
    • Air conditioning
    • Air purifier
    • Bathrobes
    • Bathtub
    • Bathtub grab bar
    • Blackout curtains
    • Carbon monoxide detector
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Dining table
    • Dishwasher
    • DVD/CD player
    • Fire extinguisher
    • Flashing door knocker
    • Free bottled water
    • Free instant coffee
    • Full kitchen
    • Hair dryer
    • Hearing accessible room and/or kit
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • LAN Internet in room [free]
    • Laptop workspace
    • Lever handle on door
    • Linens
    • Locker
    • Lowered deadbolt on door
    • Lowered electrical outlet
    • Lowered night guard on door
    • Lowered view port in door
    • Microwave
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Separate living room
    • Shower
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    • Window
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Continental
    Restaurants on site

    On Eleven

    • Cuisine: Asian, Indonesian, International
    Location
    Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Kuningan, Jakarta, Indonesia, 12940
    Exceptional
    Location

    9.3

    Airports

    • Halim Perdanakusuma International Airport (HLP)
      8.2 km 30 min drive
    • Soekarno-Hatta International Airport (CGK)
      21.7 km 42 min drive

    Public transportation

    • MRT Station Bendungan Hilir
      1.3 km
    • Istora
      1.7 km

    Hospital or clinic

    • Medikaloka
      190 m

    Shopping

    • Grand Indonesia Mall
      3.4 km

    Convenience store

    • Indomaret
      390 m

    Cash withdrawal

    • ATM
      170 m 13 min drive
    What's nearby

    Popular landmarks

    • Grand Indonesia Mall
      3.4 km
    • National Museum
      5.4 km
    • Gambir Train Station Building
      5.5 km
    • National Monument (MONAS)
      5.6 km
    • Jakarta Cathedral
      6.3 km
    • Istiqlal Mosque
      8.9 km
    • Museum Bank Indonesia
      9.9 km
    • Jakarta Old Town
      10.3 km
    • Ancol Dreamland
      11.3 km
    • Beautiful Indonesia in Miniature Park
      14.0 km

    Nearby landmarks

    • Lotte Shopping Avenue
      150 m
    • Ciputra Artpreneur
      150 m
    • Ciputra World
      160 m
    • Medikaloka
      190 m
    • Embassy of China
      260 m
    • Bellagio Boutique Mall
      280 m
    • 99 Ranch Market
      340 m
    • Embassy of Finland
      360 m
    • Mall Ambasador
      360 m
    • Embassy of Peru
      360 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Additional Breakfast Rate IDR 165,000 net / adult and 82,500 net / child
    • The property’s Indoor Gym, Cubbies Playground, Sauna & Spa is currently closed until further notice.
    • The Swimming Pool & Resident's Lounge will remain open with a maximum capacity of 5 persons when using the facility at the same time.
    • The outdoor gym is available from 06:00 AM to 10:00 PM with limited 5 types of equipment only.
    • On Eleven Restaurant is available from 06:00 AM to 11:00 PM.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee330000 IDR
    • Distance from city center4.8 km
    • Travel time to airport (minutes)60

    Extras

    • Breakfast charge (unless included in room price)176000 IDR

    The property

    • Number of bars/lounges0
    • Number of floors24
    • Number of restaurants1
    • Number of rooms 185
    • Year property opened2013
    Property announcements

    Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Breakfast will be delivered to the room, restaurant not opened for dine-in, and only serving in-room dining & take-away.

    The property's sanctuary, steam & sauna room, Spa, games room, and cubbies room are closed until further notice. Please contact the property for more information.

    Eleven restaurant open for dine in only for Lunch & Dinner until 08:00 PM.

    Reviews of Ascott Kuningan Jakarta from real guests

    Provided by verified guests of Agoda
    8.9
    /
    10
    Cleanliness8.9
    Facilities8.8
    Location9.3
    Room comfort and quality8.8
    Service8.9
    Value for money8.7
    High score for Jakarta
    Rating
    9+ Exceptional (411)
    8-9 Excellent (131)
    7-8 Very Good (136)
    6-7 Good (27)
    <6 Below Expectation (32)
    Time of the year
    Mar - May (198)
    Jun - Aug (186)
    Sep - Nov (144)
    Dec - Feb (209)
    All guests (1,795)
    All room types
    All languages

    Show reviews that mention 

    Showing 737 verified guest comments
    12345
    9.2
    Exceptional
    Chandra from Indonesia
    Family with young children
    3 Bedroom Premier
    Stayed 3 nights in July 2016

    Position position position”

    It's right in the center of Jakarta, it's eid time, it's without traffic to go anywhere, so ... Best place to stay as you can easily drive around Jakarta and comeback to stay in the central area. Mall wise, Lotte shopping avenue is next door, with lollipop available for my kids to play ... So yeahh it's a good stay again in Ascott Kuningan

    Reviewed July 11, 2016

    See room deals

    Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

    Responded December 21, 2020
    Ascott Kuningan Jakarta
    9.2
    Exceptional
    HANJONG from Indonesia
    Family with teens
    2 Bedroom Executive
    Stayed 1 night in January 2019

    Very excellent serviced apartment”

    Ascott Kuningan Jakarta is very convenient apartment for limited stay in Jakarta. It is connected with Lotte Shopping Avenue and has nice facilities. For several days or monthly stay, it is very recommendable accommodation.

    Reviewed January 26, 2019

    See room deals

    Dear Hanjong, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

    Responded January 29, 2019
    Ascott Kuningan Jakarta
    8.8
    Excellent
    Yeni from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 6 nights in December 2018

    Perfect stay for family ”

    We stayed in ascott kuningan for 6 night in excutive 2 bedroom apartment, the room quite big, kids playground was ok. The staff very friendly, Need do some painting on the kitchen wall and laundry area and upgrade kitchen equipment. In the kitchen have a bad smell from the sink the management should do something to it, Ascott kuningan just above of lotte Avenue shopping mall and next to raffles hotel.

    Reviewed December 30, 2018

    See room deals

    Dear Yeni, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

    Responded January 09, 2019
    Ascott Kuningan Jakarta
    10.0
    Exceptional
    Arien from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 1 night in December 2019

    Awesome stay!”

    Ascott was really good place to stay! Highly recommended. The upgraded my room from Executive to Premier so all my room happened in the same floor. Due to some technical issue, we were late checked in to the room, but as complementary, they allowed us to have late checked out the next day. It was very kind of them. Another point, they located at Kuningan so basically near almost everywhere, CBD, shopping center, MRT Station, etc. I was traveling with toddler, kids, and elder, and my stay couldn’t be easier if not stay at Ascott. They provided almost everything we need at the property. The access to the mall also made my stay easier.

    Reviewed December 16, 2019

    See room deals

    Dear Arien, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

    Responded December 21, 2019
    Ascott Kuningan Jakarta
    8.8
    Excellent
    Aniza from Singapore
    Family with young children
    1 Bedroom Deluxe
    Stayed 2 nights in February 2019

    Big comfortable bed with clean room”

    We love our stay at Ascott Kuningan. The room was clean with big comfortable bed. Lotte shopping centre is located within the building which is very convinient. Wish the the breakfast spread is aplenty and the kiddies club is filled with more toys as compared to Ascott Jakarta. We will definately be back again!

    Reviewed February 15, 2019

    See room deals

    Dear Aniza, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

    Responded February 19, 2019
    Ascott Kuningan Jakarta
    9.2
    Exceptional
    EDWIN from Indonesia
    Couple
    1 Bedroom Executive
    Stayed 1 night in December 2018

    A very nice hotel”

    I love staying in Ascott Kuningan. The staffs are all very friendly. Direct connection to the mall. Room is very spacious and we got all the things we need from mineral water to complete kitchenware. However, there are only 3 lifts so we have to wait really long time to go up and down. It’s a non-smoking room yet we can smell smokes in our room (the ventilation is not good). Moreover, the room is quite dusty.

    Reviewed January 02, 2019

    See room deals

    Dear Edwin, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

    Responded January 09, 2019
    Ascott Kuningan Jakarta
    9.2
    Exceptional
    Thomas from United Kingdom
    Solo traveler
    1 Bedroom Executive
    Stayed 2 nights in April 2018

    Exceptional”

    This was the newer and flashier (and more expensive) of the two Ascotts I stayed at in Jakarta. The room I stayed in was huge, very nicely furnished, quiet and had everything I needed. Can't think of anything I'd suggest to improve it. Breakfast was pretty good, and the pool area is on the 12th floor so it gets the sun and catches a breeze. I liked having direct access to the Lotte mall through a side door, so I could get to a reasonably priced food court without going outdoors. The location just off Jl Dr Satrio is very strategic and should offer quick access to most of the city.

    Reviewed June 09, 2018

    See room deals

    Dear Mr. Thomas, Thank you for your detailed review of Ascott Kuningan Jakarta. We are pleased to learn that you were satisfied with your stay, especially in regards to the room, breakfast and our location. Thank you for being a loyal patron of Ascott group and we hope to be able to welcome you back again; in any of our serviced residences. With best regards, Evelyne Kwee

    Responded June 12, 2018
    Ascott Kuningan Jakarta
    9.6
    Exceptional
    SRI from Indonesia
    Solo traveler
    1 Bedroom Premier
    Stayed 1 night in June 2019

    Excellence”

    Ascott service apartment at Kuningan is highly recommended for business traveller, family vocation or solo traveller. The building, facilities, are good and the staff also very helpful. Last time I got a compliment by upgrading room from single deluxe to premier because i stay there very often. Thank you Ascott

    Reviewed June 10, 2019

    See room deals

    Dear Sri, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

    Responded June 12, 2019
    Ascott Kuningan Jakarta
    10.0
    Exceptional
    Angelina from Indonesia
    Group
    3 Bedroom Premier
    Stayed 2 nights in July 2017

    Amazing place with amazing service”

    I made this reservation for a huge group of 18 travellers that are all coming from overseas, so I had to make sure that all the reservations made are correct. I made few calls to the Guest Service team to arrange for few things and the service provided was prompt and spot on. All in all, my guests and I are very happy with the property. Thank you so much Ascott Kuningan!

    Reviewed July 22, 2017

    See room deals

    Dear Ibu Angelina, Thank you for sharing your review on your recent stay with us. We are very pleased that you and your guests have enjoyed our facilities and services. Positive feedback such as yours motivates the team to keep striving for perfection. In addition, you may wish to become an Ascott Online Advantage Member, to avail yourself of privileges like special member rates, exciting member promotions, and receive promotional offers through our regular newsletters across the year. Kindly visit our Ascott website and join now as it is easy and free! We thank you once again for your support and we at Ascott Kuningan Jakarta look forward to welcoming you back to your “home away from home” in the near future. Warmest Regards Evelyne Kwee

    Responded July 23, 2017
    Ascott Kuningan Jakarta
    9.2
    Exceptional
    swasti from Japan
    Family with young children
    2 Bedroom Executive
    Stayed 4 nights in March 2019

    Always love to come back here”

    Ever since we have a toddler, stay at the serviced apartment is always our choice and this is our 4th times stay at Ascott Kuningan. Close proximity to a great supermarket, restaurants and cafes, great pool, comfort bed, washing machine facility and feels like home is reasons we chosed this property. Always great experience here

    Reviewed April 06, 2019

    See room deals

    Dear Swasti, Thank you very much for your generous feedback, we are happy to know that you and your family always enjoy your stay in our property, we will wait to welcome you back in the future. Best regards, Albert Supandy

    Responded April 06, 2019
    Ascott Kuningan Jakarta
    9.2
    Exceptional
    khristianto from Indonesia
    Family with young children
    Stayed 1 night in November 2016

    very comfortable for family”

    We were happy staying at Ascott Kuningan Jakarta, especially its facilities for kids. It has quite complete for kids to play.

    Reviewed November 14, 2016

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    Dear Khristianto, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

    Responded June 29, 2019
    Ascott Kuningan Jakarta
    9.6
    Exceptional
    Hondho from Indonesia
    Family with teens
    1 Bedroom Executive
    Stayed 1 night in May 2019

    Fabulous short stay”

    Ascott will give us a beautiful memory. We enjoyed Ascott with great facilities, kind staffs with friendly faces welcoming us. You won’t get lost because all staffs including the Satpams and Cleaners that we met in the lift were soo helpful. Fabulous food in On Eleven Resto and helpful staff of the Resto. Great city view with real plants and trees in the middle of Jakarta city. Don’t just believe what I shared ... come and prove it yourselves.😍

    Reviewed May 30, 2019

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    Dear Hondo, Thank you very much for your compliment towards our property. We in Ascott Kuningan Jakarta are pleased that our service has met your satisfaction and we will share this to our team to encourage them to do more for the guest. Best regards, Albert Supandy

    Responded May 31, 2019
    Ascott Kuningan Jakarta
    9.6
    Exceptional
    Dian from Indonesia
    Family with young children
    1 Bedroom Deluxe
    Stayed 1 night in November 2020

    One of my fave staycation place”

    Stayed here several times. Always liked it. It's spacious and clean. Had trouble with the AC but they moved us to a bigger room, seems like an upgraded one. Always like Ascott anywhere in the world. This one in Kuningan also since it's connected to the mall. it's convenient if i need to buy something.

    Reviewed November 04, 2020

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    Dear Dian, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

    Responded November 05, 2020
    Ascott Kuningan Jakarta
    9.6
    Exceptional
    ivena from Indonesia
    Couple
    1 Bedroom Deluxe
    Stayed 1 night in April 2018

    Best Value Service Apartment in Jakarta”

    I have been staying in a several service apartment in Jakarta before, but Ascott really exceeds my expectation. Fell in love with the design of the apartment.It got a luxurious, minimalistic design. Book for a corner room so you can enjoy the panoramic view of jakarta.

    Reviewed September 16, 2018

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    Dear Ivena, Thank you for your generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Evelyne Kwee

    Responded September 19, 2018
    Ascott Kuningan Jakarta
    8.4
    Excellent
    Yence from Indonesia
    Family with young children
    2 Bedroom Executive
    Stayed 2 nights in June 2017

    Really glad to stay in there”

    We are really surprised when arrived, because the apartment was very big and clean. My kids and my husband love to stayed in there, they really feel like stay in home. We stayed in there on Idul Fitri holiday, so there are no traffic jam. But when not Idul Fitri holiday, I consider not to stay in there because of the traffic jam in that area. The access to Lotte Shopping Avenue is the advantage staying there. Really satisfied stay in Ascott Kuningan.

    Reviewed July 01, 2017

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    Dear Yence, Thank you for sharing your review on your recent stay with us. We are delighted to know that you have enjoyed our facilities and services, especially the size and cleanliness of the apartment. Our team always work to ensure that each guests are comfortable and they feel like Ascott Kuningan is their second home, and I'm glad that we have succeeded to achieve that goal this time. In addition, you may wish to become our Ascott Online Member to avail yourself to our best rates guarantee, special promotions and benefits. Visit our website now and registration is free and easy. We hope that you and your family visit us again soon or for the next Idul Fitri holiday. Best regards, Evelyne Kwee

    Responded July 05, 2017
    Ascott Kuningan Jakarta
    9.6
    Exceptional
    Mariy from Indonesia
    Group
    2 Bedroom Executive
    Stayed 1 night in February 2019

    Totally worth for family/group short escape”

    I stayed with my 3 friends and chose the room with 2 bedroom, upgraded by hotel staff to premier (she said the difference is the premier got better view).. The room was big and filled with everything you need for a stay with family or friends.. they provide washing machine, rice cooker, cook utensils, mineral water on dispenser, bathtub in one of the bedroom, tv in livingroom and both of bedroom, etc.. we've enjoyed our stay though we didn't have enough time to cook.. Things I found minus was the purple pillow cover that shown us large water mark which made us going eeewwwhh, and there was lipstick under bathroom mirror which clearly not belong to us (seems housekeeping didn't broom enough until the edge). Also the lift, it really took much time. Overall we've enjoyed our stay and will happily back again & recommend this property to our family and friends.. Thank you Ascott!

    Reviewed February 12, 2019

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    Dear Mariy, Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Herawati

    Responded February 13, 2019
    Ascott Kuningan Jakarta
    10.0
    Exceptional
    Filippo from Italy
    Business traveler
    1 Bedroom Executive
    Stayed 2 nights in October 2019

    Great Stay”

    Ascott is my favorite hotel in Kuningan. Staff is polite and professional and the rooms are really big and comfortable. Location is the best.

    Reviewed November 02, 2019

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    Dear Filippo, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

    Responded November 02, 2019
    Ascott Kuningan Jakarta
    8.0
    Excellent
    ROZANA from Malaysia
    Family with teens
    1 Bedroom Premier
    Stayed 4 nights in August 2019

    Very good”

    One room apartment was a good size. However the kitchen was not adequately equipped. There was no kettle. Although there was a hot/cold water dispenser, the hot water was not hot enough for hot drinks. Also while we were there , an earthquake in Banten affected Jakarta. We felt the tremors on our 18th floor room. The hotel staff told us to hide under a table BUT the only table was a slim writing table that I could barely get under! The dining table legs were too bulky for anyone to get under. Ascott should look into this as Jakarta is too close to the earthquake prone areas.

    Reviewed August 06, 2019

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    Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. We do apologize for the issue and we will use your feedback to improve our service in the future. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

    Responded August 09, 2019
    Ascott Kuningan Jakarta
    8.8
    Excellent
    Mohammed
    Business traveler
    1 Bedroom Executive
    Stayed 1 night in June 2019

    Loved the place”

    Great location , nice place. Giving the Staff 3 out of 5 because while the staff in the lobby were great, the Staff in the restaurant were just not so good. I asked for coffee in the morning where the staff give me hard time to figure it out between telling me it is just here, and when i try to make it. they told me that they will. Finally, when the coffee was ready, they told me to come and pick it up ! compare to Ascott Surdiman, the staff for resto were just bad. breakfast wasn't comparable to Ascott Surdiman either. Everything else was good

    Reviewed July 15, 2019

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    Dear Mohammed, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you very much for your feedback towards our breakfast, we have forward your message to our restaurant for further improvement. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

    Responded July 16, 2019
    Ascott Kuningan Jakarta
    10.0
    Exceptional
    K from Singapore
    Family with young children
    2 Bedroom Premier
    Stayed 1 night in June 2017

    Weekend Getaway”

    We love Ascott Kuningan. Gorgeous rooms, friendly staff and easy access to a decent mall. Will be back for sure. Cheers!

    Reviewed June 19, 2017

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    Dear K, Thank you for sharing your review on your recent stay with us. We are very pleased that you have enjoyed our facilities and services, especially in regards to the staff, location, and the room itself. Positive feedback such as yours motivates the team to keep striving for perfection. In addition, you may wish to become an Ascott Online Advantage Member, to avail yourself of privileges like special member rates, exciting member promotions, and receive promotional offers through our regular newsletters across the year. Kindly visit our Ascott website and join now as it is easy and free! We thank you once again for your support and we look forward to welcome you back on your next visit to Jakarta. Best regards, Evelyne Kwee

    Responded June 20, 2017
    Ascott Kuningan Jakarta
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