8.9
Excellent
7.3% this month
/10
(1,531 reviews)See what guests said
See map
9.3

Exceptional

Location rating score

Exceptional location - 2.36 kilometers from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Lotte Shopping Avenue 150 m
Ciputra Artpreneur 150 m
Embassy of China 260 m
Bellagio Boutique Mall 280 m
Embassy of Finland 360 m
Mall Ambasador 360 m
Embassy of Peru 360 m
All Fresh 370 m
Embassy of Sweden 420 m
Mega Kuningan Shop 540 m
Nearby landmarks
Grand Indonesia Mall 3.36 km
National Museum 5.44 km
Gambir Train Station Building 5.45 km
National Monument (MONAS) 5.58 km
Jakarta Cathedral 6.31 km
Istiqlal Mosque 8.94 km
Museum Bank Indonesia 9.86 km
Jakarta Old Town 10.25 km
Ancol Dreamland 11.33 km
Beautiful Indonesia in Miniature Park 13.98 km
Ascott Kuningan Jakarta

"Nice modern apartment , comfy and very clean ."

Barbara - March 3, 2020

1 Bedroom Deluxe - Bed Ascott Kuningan Jakarta
Lobby Ascott Kuningan Jakarta
Lobby Ascott Kuningan Jakarta
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Removed from saved list
Free Wi-Fi

Ascott Kuningan Jakarta

Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Kuningan, Jakarta, Indonesia, 12940 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in

This property is in high demand!

13 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.7
Distance to city center4.8 km
Location rating9.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.2 km

Rooms available at Ascott Kuningan Jakarta

Excellent
Room comfort & quality
8.8
3 Bedroom Premier
3 Bedroom Premier
...
  • Room size: 145 m²/1561 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 1 king bed & 2 single beds
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 108 m²/1163 ft²
  • Pool view
  • 1 king bed and 2 single bed...
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Deluxe One Bedroom Apartment
Deluxe One Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
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Executive One Bedroom Apartment
Executive One Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
Enter dates to see prices
Executive One Bedroom Apartment
Executive One Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
Enter dates to see prices
Executive One Bedroom Apartment
Executive One Bedroom Apartment
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Kuningan Jakarta?

Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Kuningan Jakarta?

Ascott Kuningan Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 330000 IDR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ascott Kuningan Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Ascott Kuningan Jakarta has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Jakarta with private transportation, the serviced apartment can arrange both taxis or car rental.

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Explore the neighborhood

What people love about Ascott Kuningan Jakarta

  • 8.4
    Excellent
    Cleanliness

    "Ascott have very nice clean room."

    Fong

    |

    February 29, 2020

  • 8.0
    Very good

    "It was a quite a pleasant stay"

    Patrick

    |

    September 12, 2019

  • 10.0
    Exceptional

    "Best staycation ever!"

    Andre

    |

    April 15, 2019

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Room comfort score
8.8/10
Room size
91 sqm.
Location score
9.2/10
Review score - United States
8.8/10
Better than
99
%
of Jakarta properties
Bigger than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Better than
98
%
of Jakarta properties
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Overall rating:
8.9
Excellent
1,531 reviews
Cleanliness
8.9
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
Enjoyed the spacious room and the location.
Edward from Indonesia
Group
More about Ascott Kuningan Jakarta

More about Ascott Kuningan Jakarta

Ascott Kuningan Jakarta, located in Kuningan, Jakarta, is a popular choice for travelers. The hotel lies 4.8 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Ascott Kuningan Jakarta offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

185 rooms spread over 24 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, bathroom phone, slippers, internet access – wireless, internet access – wireless (complimentary) can be found in selected rooms. The hotel offers many unique recreational opportunities such as badminton court, fitness center, outdoor pool, children's playground, kids club. With an ideal location and facilities to match, Ascott Kuningan Jakarta hits the spot in many ways.

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Most talked about facilities

Breakfast
60 mentions
Housekeeping
36 mentions
Swimming Pool
21 mentions
Food & Dining
7 mentions

What they offer

8.8
Excellent
Staff 

"The staff very warm, polite and attentive."

SITI

|

March 18, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

On Eleven
Cuisine:Asian, Indonesian, International

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
The Harvest Deli
2.5 km Indonesian, Southwestern
Hermitage Lounge
3.4 km Indonesian
Bengawan
3.7 km Indonesian, International, Mexican
American cuisine
American cuisine
TGIF
230 m American, Central American, Mexican
Hummingbird Eatery
470 m American, European, Italian
Maxx Coffee
760 m American
Asian cuisine
Asian cuisine
Arts Cafe by Raffles
60 m Asian, Chinese, European
Seribu Rasa
120 m Asian, Chinese, Halal
Samwon Garden Indonesia
120 m Asian, Barbecue, Grill

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ascott Kuningan Jakarta from real guests

Provided by verified guests of Agoda
Agoda Reviews (1531)Booking.com Reviews (881)
8.9
/
10
Cleanliness8.9
Facilities8.7
Location9.3
Room comfort and quality8.8
Service8.9
Value for money8.7
High score for Jakarta
Rating
9+ Exceptional (342)
8-9 Excellent (119)
7-8 Very Good (131)
6-7 Good (26)
<6 Below Expectation (29)
Time of the year
Mar - May (167)
Jun - Aug (164)
Sep - Nov (128)
Dec - Feb (188)
Don't miss out!Properties in Jakarta are being booked every minute!
All guests (1531)
All room types
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Show reviews that mention 

Showing 647 verified guest comments
12345
9.2
Exceptional
Chandra from Indonesia
Family with young children
3 Bedroom Premier
Stayed 3 nights in July 2016

Position position position”

It's right in the center of Jakarta, it's eid time, it's without traffic to go anywhere, so ... Best place to stay as you can easily drive around Jakarta and comeback to stay in the central area. Mall wise, Lotte shopping avenue is next door, with lollipop available for my kids to play ... So yeahh it's a good stay again in Ascott Kuningan

Reviewed July 11, 2016

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 21, 2020
Ascott Kuningan Jakarta
9.2
Exceptional
HANJONG from Indonesia
Family with teens
2 Bedroom Executive
Stayed 1 night in January 2019

Very excellent serviced apartment”

Ascott Kuningan Jakarta is very convenient apartment for limited stay in Jakarta. It is connected with Lotte Shopping Avenue and has nice facilities. For several days or monthly stay, it is very recommendable accommodation.

Reviewed January 26, 2019

Dear Hanjong, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

Responded January 29, 2019
Ascott Kuningan Jakarta
8.8
Excellent
Yeni from Indonesia
Family with young children
2 Bedroom Executive
Stayed 6 nights in December 2018

Perfect stay for family ”

We stayed in ascott kuningan for 6 night in excutive 2 bedroom apartment, the room quite big, kids playground was ok. The staff very friendly, Need do some painting on the kitchen wall and laundry area and upgrade kitchen equipment. In the kitchen have a bad smell from the sink the management should do something to it, Ascott kuningan just above of lotte Avenue shopping mall and next to raffles hotel.

Reviewed December 30, 2018

Dear Yeni, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

Responded January 09, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Arien from Indonesia
Family with young children
2 Bedroom Executive
Stayed 1 night in December 2019

Awesome stay!”

Ascott was really good place to stay! Highly recommended. The upgraded my room from Executive to Premier so all my room happened in the same floor. Due to some technical issue, we were late checked in to the room, but as complementary, they allowed us to have late checked out the next day. It was very kind of them. Another point, they located at Kuningan so basically near almost everywhere, CBD, shopping center, MRT Station, etc. I was traveling with toddler, kids, and elder, and my stay couldn’t be easier if not stay at Ascott. They provided almost everything we need at the property. The access to the mall also made my stay easier.

Reviewed December 16, 2019

Dear Arien, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded December 21, 2019
Ascott Kuningan Jakarta
8.8
Excellent
Aniza from Singapore
Family with young children
1 Bedroom Deluxe
Stayed 2 nights in February 2019

Big comfortable bed with clean room”

We love our stay at Ascott Kuningan. The room was clean with big comfortable bed. Lotte shopping centre is located within the building which is very convinient. Wish the the breakfast spread is aplenty and the kiddies club is filled with more toys as compared to Ascott Jakarta. We will definately be back again!

Reviewed February 15, 2019

Dear Aniza, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

Responded February 19, 2019
Ascott Kuningan Jakarta
9.2
Exceptional
EDWIN from Indonesia
Couple
1 Bedroom Executive
Stayed 1 night in December 2018

A very nice hotel”

I love staying in Ascott Kuningan. The staffs are all very friendly. Direct connection to the mall. Room is very spacious and we got all the things we need from mineral water to complete kitchenware. However, there are only 3 lifts so we have to wait really long time to go up and down. It’s a non-smoking room yet we can smell smokes in our room (the ventilation is not good). Moreover, the room is quite dusty.

Reviewed January 02, 2019

Dear Edwin, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu

Responded January 09, 2019
Ascott Kuningan Jakarta
9.2
Exceptional
Thomas from United Kingdom
Solo traveler
1 Bedroom Executive
Stayed 2 nights in April 2018

Exceptional”

This was the newer and flashier (and more expensive) of the two Ascotts I stayed at in Jakarta. The room I stayed in was huge, very nicely furnished, quiet and had everything I needed. Can't think of anything I'd suggest to improve it. Breakfast was pretty good, and the pool area is on the 12th floor so it gets the sun and catches a breeze. I liked having direct access to the Lotte mall through a side door, so I could get to a reasonably priced food court without going outdoors. The location just off Jl Dr Satrio is very strategic and should offer quick access to most of the city.

Reviewed June 09, 2018

Dear Mr. Thomas, Thank you for your detailed review of Ascott Kuningan Jakarta. We are pleased to learn that you were satisfied with your stay, especially in regards to the room, breakfast and our location. Thank you for being a loyal patron of Ascott group and we hope to be able to welcome you back again; in any of our serviced residences. With best regards, Evelyne Kwee

Responded June 12, 2018
Ascott Kuningan Jakarta
9.6
Exceptional
SRI from Indonesia
Solo traveler
1 Bedroom Premier
Stayed 1 night in June 2019

Excellence”

Ascott service apartment at Kuningan is highly recommended for business traveller, family vocation or solo traveller. The building, facilities, are good and the staff also very helpful. Last time I got a compliment by upgrading room from single deluxe to premier because i stay there very often. Thank you Ascott

Reviewed June 10, 2019

Dear Sri, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded June 12, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Angelina from Indonesia
Group
3 Bedroom Premier
Stayed 2 nights in July 2017

Amazing place with amazing service”

I made this reservation for a huge group of 18 travellers that are all coming from overseas, so I had to make sure that all the reservations made are correct. I made few calls to the Guest Service team to arrange for few things and the service provided was prompt and spot on. All in all, my guests and I are very happy with the property. Thank you so much Ascott Kuningan!

Reviewed July 22, 2017

Dear Ibu Angelina, Thank you for sharing your review on your recent stay with us. We are very pleased that you and your guests have enjoyed our facilities and services. Positive feedback such as yours motivates the team to keep striving for perfection. In addition, you may wish to become an Ascott Online Advantage Member, to avail yourself of privileges like special member rates, exciting member promotions, and receive promotional offers through our regular newsletters across the year. Kindly visit our Ascott website and join now as it is easy and free! We thank you once again for your support and we at Ascott Kuningan Jakarta look forward to welcoming you back to your “home away from home” in the near future. Warmest Regards Evelyne Kwee

Responded July 23, 2017
Ascott Kuningan Jakarta
9.2
Exceptional
swasti from Japan
Family with young children
2 Bedroom Executive
Stayed 4 nights in March 2019

Always love to come back here”

Ever since we have a toddler, stay at the serviced apartment is always our choice and this is our 4th times stay at Ascott Kuningan. Close proximity to a great supermarket, restaurants and cafes, great pool, comfort bed, washing machine facility and feels like home is reasons we chosed this property. Always great experience here

Reviewed April 06, 2019

Dear Swasti, Thank you very much for your generous feedback, we are happy to know that you and your family always enjoy your stay in our property, we will wait to welcome you back in the future. Best regards, Albert Supandy

Responded April 06, 2019
Ascott Kuningan Jakarta
9.2
Exceptional
khristianto from Indonesia
Family with young children
Stayed 1 night in November 2016

very comfortable for family”

We were happy staying at Ascott Kuningan Jakarta, especially its facilities for kids. It has quite complete for kids to play.

Reviewed November 14, 2016

Dear Khristianto, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded June 29, 2019
Ascott Kuningan Jakarta
9.6
Exceptional
Hondho from Indonesia
Family with teens
1 Bedroom Executive
Stayed 1 night in May 2019

Fabulous short stay”

Ascott will give us a beautiful memory. We enjoyed Ascott with great facilities, kind staffs with friendly faces welcoming us. You won’t get lost because all staffs including the Satpams and Cleaners that we met in the lift were soo helpful. Fabulous food in On Eleven Resto and helpful staff of the Resto. Great city view with real plants and trees in the middle of Jakarta city. Don’t just believe what I shared ... come and prove it yourselves.😍

Reviewed May 30, 2019

Dear Hondo, Thank you very much for your compliment towards our property. We in Ascott Kuningan Jakarta are pleased that our service has met your satisfaction and we will share this to our team to encourage them to do more for the guest. Best regards, Albert Supandy

Responded May 31, 2019
Ascott Kuningan Jakarta
9.6
Exceptional
Dian from Indonesia
Family with young children
1 Bedroom Deluxe
Stayed 1 night in November 2020

One of my fave staycation place”

Stayed here several times. Always liked it. It's spacious and clean. Had trouble with the AC but they moved us to a bigger room, seems like an upgraded one. Always like Ascott anywhere in the world. This one in Kuningan also since it's connected to the mall. it's convenient if i need to buy something.

Reviewed November 04, 2020

Dear Dian, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded November 05, 2020
Ascott Kuningan Jakarta
9.6
Exceptional
ivena from Indonesia
Couple
1 Bedroom Deluxe
Stayed 1 night in April 2018

Best Value Service Apartment in Jakarta”

I have been staying in a several service apartment in Jakarta before, but Ascott really exceeds my expectation. Fell in love with the design of the apartment.It got a luxurious, minimalistic design. Book for a corner room so you can enjoy the panoramic view of jakarta.

Reviewed September 16, 2018

Dear Ivena, Thank you for your generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Evelyne Kwee

Responded September 19, 2018
Ascott Kuningan Jakarta
8.4
Excellent
Yence from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in June 2017

Really glad to stay in there”

We are really surprised when arrived, because the apartment was very big and clean. My kids and my husband love to stayed in there, they really feel like stay in home. We stayed in there on Idul Fitri holiday, so there are no traffic jam. But when not Idul Fitri holiday, I consider not to stay in there because of the traffic jam in that area. The access to Lotte Shopping Avenue is the advantage staying there. Really satisfied stay in Ascott Kuningan.

Reviewed July 01, 2017

Dear Yence, Thank you for sharing your review on your recent stay with us. We are delighted to know that you have enjoyed our facilities and services, especially the size and cleanliness of the apartment. Our team always work to ensure that each guests are comfortable and they feel like Ascott Kuningan is their second home, and I'm glad that we have succeeded to achieve that goal this time. In addition, you may wish to become our Ascott Online Member to avail yourself to our best rates guarantee, special promotions and benefits. Visit our website now and registration is free and easy. We hope that you and your family visit us again soon or for the next Idul Fitri holiday. Best regards, Evelyne Kwee

Responded July 05, 2017
Ascott Kuningan Jakarta
9.6
Exceptional
Mariy from Indonesia
Group
2 Bedroom Executive
Stayed 1 night in February 2019

Totally worth for family/group short escape”

I stayed with my 3 friends and chose the room with 2 bedroom, upgraded by hotel staff to premier (she said the difference is the premier got better view).. The room was big and filled with everything you need for a stay with family or friends.. they provide washing machine, rice cooker, cook utensils, mineral water on dispenser, bathtub in one of the bedroom, tv in livingroom and both of bedroom, etc.. we've enjoyed our stay though we didn't have enough time to cook.. Things I found minus was the purple pillow cover that shown us large water mark which made us going eeewwwhh, and there was lipstick under bathroom mirror which clearly not belong to us (seems housekeeping didn't broom enough until the edge). Also the lift, it really took much time. Overall we've enjoyed our stay and will happily back again & recommend this property to our family and friends.. Thank you Ascott!

Reviewed February 12, 2019

Dear Mariy, Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Herawati

Responded February 13, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
Filippo from Italy
Business traveler
1 Bedroom Executive
Stayed 2 nights in October 2019

Great Stay”

Ascott is my favorite hotel in Kuningan. Staff is polite and professional and the rooms are really big and comfortable. Location is the best.

Reviewed November 02, 2019

Dear Filippo, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded November 02, 2019
Ascott Kuningan Jakarta
8.0
Excellent
ROZANA from Malaysia
Family with teens
1 Bedroom Premier
Stayed 4 nights in August 2019

Very good”

One room apartment was a good size. However the kitchen was not adequately equipped. There was no kettle. Although there was a hot/cold water dispenser, the hot water was not hot enough for hot drinks. Also while we were there , an earthquake in Banten affected Jakarta. We felt the tremors on our 18th floor room. The hotel staff told us to hide under a table BUT the only table was a slim writing table that I could barely get under! The dining table legs were too bulky for anyone to get under. Ascott should look into this as Jakarta is too close to the earthquake prone areas.

Reviewed August 06, 2019

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that in overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. We do apologize for the issue and we will use your feedback to improve our service in the future. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Albert Supandy

Responded August 09, 2019
Ascott Kuningan Jakarta
8.8
Excellent
Mohammed
Business traveler
1 Bedroom Executive
Stayed 1 night in June 2019

Loved the place”

Great location , nice place. Giving the Staff 3 out of 5 because while the staff in the lobby were great, the Staff in the restaurant were just not so good. I asked for coffee in the morning where the staff give me hard time to figure it out between telling me it is just here, and when i try to make it. they told me that they will. Finally, when the coffee was ready, they told me to come and pick it up ! compare to Ascott Surdiman, the staff for resto were just bad. breakfast wasn't comparable to Ascott Surdiman either. Everything else was good

Reviewed July 15, 2019

Dear Mohammed, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you very much for your feedback towards our breakfast, we have forward your message to our restaurant for further improvement. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again. Best regards, Albert Supandy

Responded July 16, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
K from Singapore
Family with young children
2 Bedroom Premier
Stayed 1 night in June 2017

Weekend Getaway”

We love Ascott Kuningan. Gorgeous rooms, friendly staff and easy access to a decent mall. Will be back for sure. Cheers!

Reviewed June 19, 2017

Dear K, Thank you for sharing your review on your recent stay with us. We are very pleased that you have enjoyed our facilities and services, especially in regards to the staff, location, and the room itself. Positive feedback such as yours motivates the team to keep striving for perfection. In addition, you may wish to become an Ascott Online Advantage Member, to avail yourself of privileges like special member rates, exciting member promotions, and receive promotional offers through our regular newsletters across the year. Kindly visit our Ascott website and join now as it is easy and free! We thank you once again for your support and we look forward to welcome you back on your next visit to Jakarta. Best regards, Evelyne Kwee

Responded June 20, 2017
Ascott Kuningan Jakarta
12345
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