Ascott Kuningan Jakarta
Ascott Kuningan Jakarta
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9.2
Exceptional

"Good location with shopping mall, good internal facility"

wang

|

March 3, 2018

1 Bedroom Deluxe Ascott Kuningan Jakarta
1 Bedroom Deluxe
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Lobby Ascott Kuningan Jakarta
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Lobby Ascott Kuningan Jakarta
Lobby
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Interior view Ascott Kuningan Jakarta
Interior view
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Exceptional
Location
9.2
See all 6 photos Ascott Kuningan Jakarta
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What guests are saying:
Very pleased will stay again
matthew from Australia
Couple
Friendly and helpful staff.
Salmah from Malaysia
Family with young children
Great location, clean rooms, very good service and really comfort. Definitely will stay again.
Paula from Netherlands
Solo traveler
Must come again.... Very nice hotel
sitikhadijah from Malaysia
Family with young children
Nice/Clean and very much in the central of the city.
Johal from Hong Kong
Group
Nice hotel and good location.
Bader from Kuwait
Family with young children
Hotel was nice / clean and staff was friendly and effective. Highly recommend to all
Johal from Hong Kong
Group
nothing can be fault with ascott. comfy bed,cozy room,luxury toiletries. it's totally your home at another country. merit easy access to mall .
lee from Malaysia
Family with young children

Ascott Kuningan Jakarta

Exceptional location
- 2.37 kilometers from city center
Excellent
From 872 reviewsSee what guests said
8.8
/
10
Excellent cleanliness
8.8
Recommended by 94% of guests
Value for money8.5
Distance to city center4.8 km
Location rating9.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.7 km
  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Booked 35 times in the last 3 days | 5 travelers are looking at this property right now
3 Bedroom Premier
3 Bedroom Premier
...
  • Room size: 145 m²/1561 ft²
  • Pool view
  • 2 single beds and 1 queen b...
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 109 m²/1173 ft²
  • City view
  • 2 single beds and 1 king be...
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 108 m²/1163 ft²
  • Pool view
  • 2 single beds and 1 king be...
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1 Bedroom Premier
1 Bedroom Premier
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 king bed
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1 Bedroom Executive
1 Bedroom Executive
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Apartment Deluxe One Bedroom
Apartment Deluxe One Bedroom
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
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1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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2 Bedroom Premier Suite
2 Bedroom Premier Suite
...
  • Room size: 108 m²/1163 ft²
  • Pool view
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1 Bedroom Executive Suite
1 Bedroom Executive Suite
...
  • Room size: 64 m²/689 ft²
  • City view
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Apartment Executive One Bedroom
Apartment Executive One Bedroom
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
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Have a question for Ascott Kuningan Jakarta?

What people love about the property

  • 10.0
    Exceptional

    "Service was excellent."

    Gaddafi

    |

    February 25, 2018

  • 9.2
    Exceptional

    "The service is excellent and the staff are wonderful"

    Aziz

    |

    March 14, 2017

  • 10.0
    Exceptional

    "Very nice location and iternal access to Shopping Mall."

    Ameen

    |

    February 6, 2017

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More about Ascott Kuningan Jakarta

More about Ascott Kuningan Jakarta

10.0
Exceptional

"Excellent service; outstanding staff"

Nellie

|

March 23, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
The Harvest Deli
2.5 km Indonesian, Southwestern
Hermitage Lounge
3.4 km Indonesian
Bengawan
3.7 km Indonesian, International, Mexican
American cuisine
American cuisine
TGIF
230 m American, Central American, Mexican
Hummingbird Eatery
470 m American, European, Italian
Maxx Coffee
760 m American
Asian cuisine
Asian cuisine
Arts Cafe by Raffles
60 m Asian, Chinese, European
Seribu Rasa
120 m Asian, Chinese, Halal
Samwon Garden Indonesia
120 m Asian, Barbecue, Grill

What they offer

10.0
Exceptional

"Clean and spacious"

suyati

|

January 25, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (872)Booking.com Reviews (802)
8.8
/
10
Cleanliness8.8
Facilities8.6
Location9.2
Room comfort and quality8.8
Service8.7
Value for money8.5
Provided by verified guests of Agoda
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All guests (872)
All room types

Show reviews that mention 

Showing 415 verified guest comments
12345
9.2
Exceptional
elena from Italy
Family with teens
2 Bedroom Executive
Stayed 1 night in December 2018
Exceptional”
This Ascott location is its strong suit. The rooms are huge and even though they start to show signs of age the staff makes it up for the little things that don’t work like the wardrobe lights that it’s impossible to turn off. They forgot to prepare our booked breakfast boxes.
Reviewed January 07, 2019
Dear Elena, Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
9.2
Exceptional
EDWIN from Indonesia
Couple
1 Bedroom Executive
Stayed 1 night in December 2018
A very nice hotel”
I love staying in Ascott Kuningan. The staffs are all very friendly. Direct connection to the mall. Room is very spacious and we got all the things we need from mineral water to complete kitchenware. However, there are only 3 lifts so we have to wait really long time to go up and down. It’s a non-smoking room yet we can smell smokes in our room (the ventilation is not good). Moreover, the room is quite dusty.
Reviewed January 02, 2019
Dear Edwin, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
9.6
Exceptional
Charles from Indonesia
Family with young children
1 Bedroom Premier
Stayed 1 night in December 2018
Exceptional”
Nice design, large room for couple with young kid, complete facilities, and warm staff. Me and family were staying 1 night to spend new year eve. Hotel provide "std celebration kit" in room as compliment, really nice. This hotel has large room -it is a 1 BR apartment with complete facilities. big TV with sound bar and full movies channel. Good isolation - sound proof. recommended and will return.
Reviewed January 01, 2019
Dear Charles, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
8.8
Excellent
Yeni from Indonesia
Family with young children
2 Bedroom Executive
Stayed 6 nights in December 2018
Perfect stay for family ”
We stayed in ascott kuningan for 6 night in excutive 2 bedroom apartment, the room quite big, kids playground was ok. The staff very friendly, Need do some painting on the kitchen wall and laundry area and upgrade kitchen equipment. In the kitchen have a bad smell from the sink the management should do something to it, Ascott kuningan just above of lotte Avenue shopping mall and next to raffles hotel.
Reviewed December 30, 2018
Dear Yeni, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
9.6
Exceptional
dewikartika from Indonesia
Family with young children
3 Bedroom Premier
Stayed 1 night in January 2019
Exceptional”
Its nice place to stay
Reviewed January 14, 2019
8.4
Excellent
Alexander from Indonesia
Family with young children
3 Bedroom Premier
Stayed 1 night in December 2018
Recommended Place for Stay With Family”
A really nice place to stay for family. The space is big enough and clean. The minus are : 1. the breakfast choices is not too much compare to another 5 star 2. since we stay when New Year Eve, the elevator is so terrible when we checked out. We wait around 30 minutes to get all of us can go down with the elevator. But for the place, the room, the pool and everything it's very great place to spend time with families.
Reviewed January 10, 2019
Dear Alexander, Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Nina Rahayu
Responded January 11, 2019
Ascott Kuningan Jakarta
10.0
Exceptional
EDWIN from Indonesia
Family with teens
2 Bedroom Premier
Stayed 3 nights in October 2018
Wonderful hotel”
I love all about this hotel. The location is strategic, the room is spacious, the interior design is fabulous and the view is stunning. Great variety of breakfast and very near to the mall. I will definitely come back and stay in this hotel again.
Reviewed December 12, 2018
Dear Edwin, Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Nina Rahayu
Responded December 12, 2018
Ascott Kuningan Jakarta
8.8
Excellent
Pandu from Indonesia
Couple
1 Bedroom Deluxe
Stayed 1 night in December 2018
Value of money comparing to Hotel location. Apartment style hotel, connecting to the shopping mall”
Pros: spacious room, complete apartment amenities, modern style. Cons: in my room, i just found the tea pot not cleaned. Still remain some tea probably from previous guest. I was cleaning by my self since hotel has kitchen with complete stuff
Reviewed December 22, 2018
Dear Pandu, Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
9.2
Exceptional
elena from Italy
Family with teens
2 Bedroom Executive
Stayed 1 night in January 2019
Exceptional”
It’s kind of expensive for what you get but still a good option in Kuningan and Jakarta in general
Reviewed January 07, 2019
Dear Elena, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
9.6
Exceptional
ivena from Indonesia
Couple
1 Bedroom Deluxe
Stayed 1 night in April 2018
Best Value Service Apartment in Jakarta”
I have been staying in a several service apartment in Jakarta before, but Ascott really exceeds my expectation. Fell in love with the design of the apartment.It got a luxurious, minimalistic design. Book for a corner room so you can enjoy the panoramic view of jakarta.
Reviewed September 16, 2018
Dear Ivena, Thank you for your generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Evelyne Kwee
Responded September 19, 2018
Ascott Kuningan Jakarta
9.2
Exceptional
Dustin from Australia
Group
2 Bedroom Executive
Stayed 4 nights in December 2018
Everything we hoped for...”
3 of us shared a 2BR self contained apartment. 2 bathrooms, a laundry area (which we never used but handy if required), a kitchenette with utensils and plates, stove, oven/microwave combo, dishwasher, fridge with freezer. Breakfast was adequate. The pool area was very nice and uncrowded. Exit the lift at Level 2 to enter H & M which takes you directly into the shopping mall. Food and drink available there too or try the steakhouse at the bottom of the hotel opposite - excellent. Would stay there again if I needed to be in that part of Jakarta.
Reviewed December 17, 2018
Dear Dustin, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
7.6
Very good
A from Malaysia
Business traveler
1 Bedroom Executive
Stayed 4 nights in October 2018
Location is fantastic and place is nice but...”
Managed to get the room upgrade but sadly, the apartment is bit smelly as suspect the sink is clogged. The apartment is perfect and is well equipped. Generally luv the place and the location is strategic.
Reviewed October 30, 2018
Dear A, Thank you for sharing your review on your recent stay with Ascott Kuningan Jakarta. We are very pleased to learn that you have enjoyed our services. We have also taken note of your feedback about the smell in the room. Please be rest assured that we will work with it to ensure immediate improvements are made. We thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best Regards, Nina Rahayu
Responded November 03, 2018
Ascott Kuningan Jakarta
8.8
Excellent
Bi from Singapore
Group
3 Bedroom Premier
Stayed 3 nights in May 2018
Great location!”
Great location with direct access to Lotte Shopping Mall. Breakfast spread was good. 5 of us stayed in a 3 bedroom apartment with 2 bathrooms. The bathroom and bedroom were clean and decent. The size of the entire apartment was fairly big and comfortable. The cons to it was the service. They could have been friendlier and more helpful. Stayed in the other Ascott property in London and Beijing before, their service was way better than what we experienced here. Overall, a good accommodation.
Reviewed June 19, 2018
Dear Bi, Thank you for sharing your review on your recent stay with us. We are pleased to learn that you were satisfied with our products and location. At the same time, we would like to apologize for our shortfall in services. Thank you for bringing this to our attention and please rest assured we shall address this to the team to ensure improvements are made immediately. Once again, thank you for having chosen to stay with us. We look forward to another opportunity to serve you better. Best regards, Evelyne Kwee
Responded June 22, 2018
Ascott Kuningan Jakarta
8.8
Excellent
feliani from Indonesia
Family with young children
2 Bedroom Premier
Stayed 1 night in March 2018
Location is superb”
The location is very strategic in the center of Karet area & also connected to Lotte Shopping Avenue Mall through H&M outlet. Need improvement on breakfast variants. Staff was super helpful. Will be back again for sure!
Reviewed March 23, 2018
Dear feliani, Thank you for sharing your review on your recent stay with Ascott Kuningan Jakarta. We are pleased to learn that you were satisfied with our facilities, and will forward your feedback to our breakfast caterer to improve the menu. We hope that you continue to choose us as your "home away from home". Looking forward to your return. With best regards, Evelyne Kwee
Responded March 25, 2018
Ascott Kuningan Jakarta
8.8
Excellent
pamela from Indonesia
Family with teens
2 Bedroom Executive
Stayed 3 nights in January 2018
Excellent”
I’m having an amazing time during my family holiday. Blown away by the service from the security-reception up to the room boys. Amazing service, always there to help and genuine smile which is very hard to get this day. The Hotel it self is great! Clean, comfy beds, private and secure access in and out the room, great location easy to go everywhere ( minus the traffic during office hour as expected in Jakarta ) love the direct access to Lottee shopping mall. Oh did I mention the breakfast menu is changing almost everyday. Maybe my only suggestion is : Hopefully in the future you guys will invest in Real coffee machine with real coffee and great Barista! Defo staying her again in the future! Cheers!
Reviewed February 03, 2018
Dear Ms. Pamela, Thank you for sharing your review on your recent stay with Ascott Kuningan Jakarta. We are very pleased to learn that you were satisfied with your stay, especially our facilities and services. We will forward your great suggestion to our management and will share your kind appreciation to the staffs as well. Hopefully we could manage your suggestion in the near future. Thank you once again to choose us as your "home away from home". We look forward to your return. Best regards, Evelyne Kwee
Responded February 07, 2018
Ascott Kuningan Jakarta
8.0
Excellent
Rachmat from Indonesia
Family with young children
1 Bedroom Executive
Stayed 1 night in December 2018
Value for money”
Room was huge and very homey. Direct access to Mal Ciputra (Lotte Shopping Avenue). Walking distance to Mal Ambasador/ITC kuningan.
Reviewed December 19, 2018
Dear Rachmat, Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best Regards, Nina Rahayu
Responded January 09, 2019
Ascott Kuningan Jakarta
8.0
Excellent
NORFIZAH from Singapore
Business traveler
1 Bedroom Premier
Stayed 1 night in August 2018
nice stay ”
1 room apartment, its very nice and cosy. feels like home away from home when you are on a business trip.
Reviewed December 10, 2018
Dear Norfizah, Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Nina Rahayu
Responded December 12, 2018
Ascott Kuningan Jakarta
9.6
Exceptional
Teyar from Indonesia
Family with young children
1 Bedroom Deluxe
Stayed 1 night in June 2018
One of our favorite hotel”
Nice room, spacious. They have an outdoor playground for kids.
Reviewed November 02, 2018
Dear Teyar, Thank you for your review and rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back. Best regards, Nina Rahayu
Responded November 03, 2018
Ascott Kuningan Jakarta
9.2
Exceptional
Chidam from Singapore
Business traveler
1 Bedroom Executive
Stayed 1 night in October 2018
Excellent serviced residence ”
Superb place to stay. Very spacious, clean, classy furniture and comfortable linens. Only breakfast and food choice is not that great. Lotte shopping mall is just across
Reviewed October 31, 2018
Dear Chidam, Thank you for sharing your review on your recent stay with Ascott Kuningan Jakarta. We are very pleased to learn that you have enjoyed our services. We have also taken note of your comments about the variety of food. Please be rest assured that we will work with it to ensure immediate improvements are made. We thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back. Best regards, Nina Rahayu
Responded November 03, 2018
Ascott Kuningan Jakarta
9.2
Exceptional
Choon from Singapore
Family with young children
1 Bedroom Executive
Stayed 2 nights in November 2017
First time staying in Ascott”
Not much to complain about actually. Things that can be improved could be the children's playground which seems old and starting to feel worn out. Breakfast spread is rather basic and the restaurant seems to be slightly short-handed especially if the restaurant is full. Overall, it is a pleasant stay. If the price can be lowered a tad bit, it will be even more attractive.
Reviewed November 16, 2017
Dear Mr. Choon, Thank you for sharing your review on your recent stay with us. We are pleased to know that you were satisfied with your stay. We have noted your comments and rest assured we will make immediate improvements. We thank you once again for having chosen to stay with us and look forward to welcoming you back. Best regards, Evelyne Kwee
Responded November 16, 2017
Ascott Kuningan Jakarta
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