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Excellent8.4
Based on 497 reviews
91% would recommend to a friend
Ascott Macau
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

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Room choices
Premier Suite
...
  • Sea view
  • 75 m²
  • 1 super king bed
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Deluxe King
...
  • City view
  • 30 m²
  • 1 king bed
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Executive Suite
...
  • City view
  • 50 m²
  • 1 super king bed
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Noble Suite
...
  • City view
  • 40 m²
  • 1 king bed
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Deluxe Twin
...
  • City view
  • 30 m²
  • 2 single beds
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Nearest essentials

Airports
  • 6 kilometers to
  • Macau International Airport (MFM)
  • 27 kilometers to
  • Zhuhai Sanzao Airport (ZUH)
Hospital or clinic
  • 750 meters to
  • S. Januario Hospital
Pharmacy
  • 450 meters to
  • San Hau On Pharmacy
Convenience store
  • 200 meters to
  • 7 Eleven
Cash withdrawal
  • 50 meters to
  • ATM

More about Ascott Macau

An overview

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Verified guest reviews

Agoda Reviews (497)
Booking.com Reviews (703)

5.4

Filter by guest type:
  • Cleanliness 8.8
  • Facilities 8.2
  • Location 8.4
  • Room comfort and quality 8.8
  • Service 8.3
  • Value for money 8.6
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.8
  • Service 8.1
  • Value for money 8.4
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 8.3
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 8.5
  • Cleanliness 8.9
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 9.7
  • Service 8.6
  • Value for money 8.8
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 8.4
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.6
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.3
  • Room comfort and quality 9.1
  • Service 8.0
  • Value for money 8.2
  • Cleanliness 9.1
  • Facilities 8.3
  • Location 8.7
  • Room comfort and quality 9.3
  • Service 8.8
  • Value for money 9.1
Provided by verified guests of Agoda
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  • Deluxe King
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Showing 357 verified guest comments
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9.2
Presley from Hong Kong
Solo traveler
Deluxe King
Stayed 1 night in May 2017
meet the standard”
very good location
Reviewed August 01, 2017
Dear Ascott Guest, Thank you for taking the time to share your feedback with us following your recent stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with the hotel room and location. We will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.
Responded August 03, 2017
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Ascott Macau
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9.2
Kai from Hong Kong
Business traveler
Deluxe Twin
Stayed 1 night in July 2017
Nice Hotel”
Very convenient, close to lots of Big hotels and casinos. Highly recommend.
Reviewed July 31, 2017
Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are delighted that you are satisfied with your stay with knowing that you have liked our location and also managed to explore around the property. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.
Responded August 03, 2017
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Ascott Macau
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8.4
Ellie from Hong Kong
Couple
Executive Suite
Stayed 1 night in July 2017
Good Stay”
Location, Facilities and Staff
Reviewed July 30, 2017
Dear Ascott Guest, , Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall services, and proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Responded August 01, 2017
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Ascott Macau
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8.0
Lee from Hong Kong
Couple
Executive Suite
Stayed 1 night in July 2017
Very good”
Very convenience location, friendly staff. clean. first choice to come again.
Reviewed July 26, 2017
Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to learn that you were pleased with the hotel environment, quality and. Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel for another pleasant stay in the near future. Thank you.
Responded August 03, 2017
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8.0
Suet from Hong Kong
Group
Executive Suite
Stayed 1 night in July 2017
Good in general”
Tje room was spacious and nice but only one thing I cannot stand, the smell. All the lifts had a terrible saliva smell and the drainage smell from the bathroom was horrible too. Every time I take the lift, I had to stop breathing for 5-10 seconds. If you can not too sensitive with smell, this is a good place that you can consider.
Reviewed July 23, 2017
Dear Ascott Guest, Thank you very much for staying and sharing your feedback with us. Please accept our apologies for the lapse on the smell and any inconvenience caused. Please rest assured we will address this issue with our team for serious improvements in the near future. Thank you again for your comments which give us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.
Responded July 31, 2017
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Ascott Macau
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8.4
johnathan from Singapore
Solo traveler
Deluxe King
Stayed 1 night in May 2017
Excellent”
Good value for money, good facilities
Reviewed July 21, 2017
Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are pleased to know that you are highly satisfied with your stay at Ascott Macau. Receiving such positive feedback, we are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure will keep on providing high-quality service to our guests in the future. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Responded July 28, 2017
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Ascott Macau
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8.4
Choon from Singapore
Couple
Noble Suite
Stayed 3 nights in July 2017
Luxurious suite that is value for money”
Good location if you want to avoid the hustle and bustle of cotai strip as well as macau city near senado square; but close enough to MGM, Wynn and Starworld. The hotel staff are very polite and helpful. Kudos to the front desk manager and his team. 👍👍👍
Reviewed July 12, 2017
Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are pleased to know that you are highly satisfied with your stay with knowing that you have liked our service and location. Receiving such positive feedback, we are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure will keep on providing high-quality service to our guests in the future. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Responded July 28, 2017
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Ascott Macau
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10.0
dewi from Indonesia
Family with young children
Executive Suite
Stayed 6 nights in June 2017
good”
good
Reviewed July 09, 2017
Dear Ascott Guest, Thank you for taking the time to share with us your feedback about your visit at Ascott Macau. We feel thrilled to have your appreciation of our overall services which inspires our team in keeping our brand promise in delivering world-class service standards to serve our guests. Once again, thank you very much and it is our pleasure to learn that we were able to make your stay enjoyable and memorable. We look forward to welcoming you back during your next visit. Thank you.
Responded July 20, 2017
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Ascott Macau
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10.0
dewi from Indonesia
Family with young children
Executive Suite
Stayed 6 nights in June 2017
good”
good
Reviewed July 09, 2017
Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad that you are satisfied with your stay and for sure we will continue to do our very best for the comfort and satisfaction of our guests, Once again, thank you for your comment and look forward to the pleasure of welcoming you back soon. Thank you.
Responded July 20, 2017
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Ascott Macau
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6.4
Isabelle from Hong Kong
Couple
Noble Suite
Stayed 1 night in June 2017
Good enough hotel but won't return next time”
Got upgraded to an Execute Suite but the room faced back street with no view. The room is spacious and clean but the extra space of the living room and open kitchen was not used anyway. Location was convenient where bigger hotels were nearby and we could tag along their shuttle services. There's a basic gym and pool but nothing special. The breakfast was a big disappointment. Poor selection and quality food and beverages. Not worth to add on when booking a room.
Reviewed June 22, 2017
Dear Ascott Guest, Thank you very much for staying and sharing your feedback with us. We are great to know you were pleased with our room environment. Some of our room have a better view, please contact us in advance with your needs before check-in. As all the dining services are provided by our third-party, we till transfer your comment of the breakfast to the operator accordingly. Please accept our apologies for any inconvenience caused and we will improve our service. Thank you again for your comments which give us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.
Responded June 27, 2017
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Ascott Macau
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