Travelling to Macau SAR, China? Read all updated requirements before you book.
Ascott Macau
Ascott Macau
Ascott Macau
Ascott Macau
Ascott Macau
Ascott Macau
Ascott Macau

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8.2

Excellent

1,901 reviews

1,901 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Russian Room

160 m

Mp3

170 m

MGM Casino

180 m

One Central Macau Mall

250 m

Moon Jellyfish Aquarium

260 m

Popular landmarks
St. Dominic's Church

540 m

Grand Lisboa Casino

650 m

Macao Museum

680 m

Historic Centre of Macau

1.2 km

Senado Square

1.2 km

Closest landmarks
Veuve Clicquot Lounge

160 m

Aba Bar

160 m

Moonwalker Bar

180 m

Loyal

210 m

Whisky Bar

260 m

Ascott Macau

No. 339 Rua Cidade de Braga, Macau, Macau City, Macau, Macau SAR, China - See map

Make your best journey to Macau with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Inside city center

Check-in [24-hour]

Excellent breakfast

540 meters to St. Dominic's Church

Free Wi-Fi in all rooms!

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [indoor]

Sauna

Restaurants

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.4
Location rating8.4
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.3 km

Rooms available at Ascott Macau

Excellent
Room comfort & quality

8.8

Premier Suite
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 super king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 super king bed
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Noble Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Birthday Bash Package - Noble Suite with 1st round Free Mini Bar & Red Wine & Birthday Cake with Birthday theme set up
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Love Knots Romance Package - Executive Suite with 1st round Free Mini Bar & Red Wine, 1 box of Chocolate & Romance theme Set up
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Birthday Bash Package - Executive Suite with 1st round Free Mini Bar & Red Wine & Birthday Cake with Birthday theme set up
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Family Fun Themed Room Package- Executive Suite with MOP300 Shun Hin F&B Coupon & 1st round Free Mini Bar & Welcome fruit plate with Free plushy
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Ascott Macau 7th Anniversary Suite Offer - Noble Suite with $400 Shun Hin F&B coupon, 1 bottle House Red Wine, and free upgrade to Executive
...
  • Room size: 50 m²/538 ft²
  • Street view
Enter dates to see prices

Frequently asked questions

Does Ascott Macau have a hot tub?

Ascott Macau does not have a hot tub.

What time is check-in and check-out at Ascott Macau?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Macau?

For those who wish to drive their own cars, Ascott Macau has a car park available for guests. Parking is available for an additional charge.

Is breakfast offered at Ascott Macau?

There's an additional charge of 150 MOP for adults and 150 MOP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ascott Macau?

Ascott Macau features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests.

What is the smoking policy at Ascott Macau?

Ascott Macau does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Ascott Macau?

The closest train, metro, or bus station to Ascott Macau is Guia Cable Car, 1.4 km away.

What restaurants are nearby Ascott Macau?

Restaurants including Old Shanghai, Antica Trattoria Da Isa and Taste of India (Macau) are popular in Ascott Macau’s neighborhood which is known as Macau City.

What popular shopping places are close to Ascott Macau?

Shopping options in Ascott Macau’s Macau City neighborhood include Macau Fisherman's Wharf, One Central Macau Mall and Lee Kum Kee Oyster.

What are popular attractions near Ascott Macau?

Guests at Ascott Macau can easily visit Ruins of St. Paul's, Senado Square and Historic Centre of Macau located in the Macau City area.

What popular natural sightseeing spots are close to Ascott Macau?

Ascott Macau’s nearby natural sights include Dr. Carlos d'Assumpcao Park and lapsapan located in the same Macau City area.

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Explore the neighborhood

What people love about Ascott Macau

  • 10

    Exceptional
    Cleanliness

    "Very clean."

    susan

    |

    June 11, 2022

  • 7.2

    Very good
    Staff 

    "Commendable customer service assistance."

    Mary

    |

    October 24, 2021

  • 8.4

    Excellent

    "Theres microwave and kitchen inside the room."

    bernadette

    |

    June 27, 2021

Overall rating:

8.2

Excellent
1,901 reviews
Cleanliness
8.5
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
The ambiance of the room is really bright and spacious.
Marianne from Macau SAR, China
Couple
More about Ascott Macau

More about Ascott Macau

Ascott Macau

Get the most from an urban escape in Macau when you book a room at Ascott Macau. Located right in the city center, Ascott Macau saves you time and travel by letting you wake up right in the heart of the best neighborhood. Go beyond the touristy and get deeper into the offerings of Macau with a stay at Ascott Macau, located merely 1.4 km from Ruins of St. Paul's.
At Ascott Macau, guests are bound to have a stress-free stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Ascott Macau. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Ascott Macau include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Ascott Macau lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. See if it's your lucky day or night at Casino at Venetian Macao located 4.4 km away, where gambling is available for adults.


Reasons to stay here

It's hard to beat the room comfort here, which is rated higher than 87% of other accommodations in Macau.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

33 mentions

Breakfast

27 mentions

Swimming Pool

10 mentions

Internet

8 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [charges apply]

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Cuisine: International, Japanese, Seafood
  • Menu: Buffet, A-la-carte
Location
No. 339 Rua Cidade de Braga, Macau, Macau City, Macau, Macau SAR, China
Excellent
Location

8.4

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    4.3 km 13 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    26.8 km

Public transportation

  • Guia Cable Car
    1.5 km

Hospital or clinic

  • Loyal
    210 m

Convenience store

  • 7 Eleven
    210 m

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • St. Dominic's Church
    540 m
  • Grand Lisboa Casino
    650 m
  • Macao Museum
    680 m
  • Historic Centre of Macau
    1.2 km
  • Senado Square
    1.2 km
  • Monte Forte (Fortaleza do Monte)
    1.3 km
  • Ruins of St. Paul's
    1.4 km
  • Macau Tower Convention & Entertainment Centre
    1.5 km
  • A-Ma Temple
    1.8 km
  • Casino at Venetian Macao
    4.5 km

Nearby landmarks

  • Russian Room
    160 m
  • Veuve Clicquot Lounge
    160 m
  • Aba Bar
    160 m
  • Mp3
    170 m
  • Moonwalker Bar
    180 m
  • MGM Casino
    180 m
  • Loyal
    210 m
  • One Central Macau Mall
    250 m
  • Moon Jellyfish Aquarium
    260 m
  • Whisky Bar
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Guests must provide the credit card that used when booking was made to guarantee the booking. The name on the credit card must match the guests's name upon check-in.
  • Name changes are strictly prohibited for any booking. Otherwise, additional charge will be applied to change the name on bookings.
  • For any reservation, an approval code will be obtained from the credit card given for guarantee purpose. The reservation will be cancelled if the credit card is invalid.
  • In case of booking more than 2 rooms under the same booking ID, different policies and additional supplements will be applied.
  • In case of booking 3 rooms under the same guest name and date as separate bookings, different policies and additional conditions will be applied.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)150 MOP

The property

  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 110
  • Year property opened2015
Property announcements

The property will be implementing the following temporary measures to ensure the health and safety of our guests from March 1, 2020. 1. Guests are required to submit either a completed health declaration form issued by the residence, share their past 14 days travel history or present a copy of your medical certificate to ensure no recent travel to Hubei and other high risk areas. 2. Daily temperature checks.

Reviews of Ascott Macau from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities7.9
Location8.4
Room comfort and quality8.8
Service8.0
Value for money8.4
High score for Macau
Rating
9+ Exceptional (240)
8-9 Excellent (118)
7-8 Very Good (160)
6-7 Good (52)
<6 Below Expectation (61)
Time of the year
Mar - May (119)
Jun - Aug (133)
Sep - Nov (161)
Dec - Feb (218)
All guests (1,526)
All room types
All languages

Show reviews that mention 

Showing 631 verified guest comments
12345
10.0
Exceptional
Eleanor from Macau SAR, China
Solo traveler
Deluxe King
Stayed 1 night in May 2021

Exceptional”

Ascott hotel was very convient in terms of location and the property. It has all the things you need inside the room if you're planning to stay longer or quick weekend getaway. The staffs are very friendly and approaching especially to Miss Crystal who helped me to upgrade my room🙏 thank you so much ascott for always accomodating me even im only a solo traveller 🙏 I will book again in your hotel. I highly recommend your property

Reviewed May 18, 2021

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Dear Ms. Villar Contreras, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with our room, hotel environment and location. We are proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Responded May 21, 2021
Ascott Macau
10.0
Exceptional
Jesicca
Couple
Noble Suite
Stayed 3 nights in August 2019

Exceptional”

We had such a lovely stay here! Our room was very spacious and clean. It has a fully-equipped kitchen and a very luxurious bathroom. Thank you for an amazing service, Ascott Macau!

Reviewed December 05, 2019

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Thank you very much for taking the time to fill out our online survey and for sharing your recent Ascott experience. We have read through your review and we are extremely pleased to know that we have met your expectations in our service and quality standards during your recent stay with us. Receiving such positive and favorable feedback certainly helps to inspire the team in keeping our brand promise in delivering world-class service standards to serve our guests. Once again, thank you very much for staying with us and we definitely look forward to welcoming and serving you again soon. Yours sincerely, The Management

Responded December 19, 2019
Ascott Macau
10.0
Exceptional
Hei from Hong Kong SAR, China
Business traveler
Deluxe Twin
Stayed 1 night in October 2021

Good value for money”

Staff were extremely helpful especially Winson who helped me checking all possible ways of getting my covid test print out under typhoon no.8 when all govt offices were shutting down.

Reviewed October 13, 2021

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10.0
Exceptional
Kwangik from South Korea
Solo traveler
Deluxe King
Stayed 1 night in March 2018

Good Value”

Good value for money. Convenient, clean and spacious.

Reviewed March 05, 2019

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Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such favorable feedback on our room environment and services. Your compliments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you very much and we look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Responded March 11, 2019
Ascott Macau
9.6
Exceptional
Taweerach from Australia
Couple
Deluxe Twin
Stayed 1 night in September 2019

Surrounded by casinos ”

Surrounded by casinos which we could get free shutter bus that connected to the airport and ferry. Room is nice and clean

Reviewed September 10, 2019

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Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to learn that you were pleased with the room environment during your stay. Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel for another pleasant stay in the near future. Thank you.

Responded September 26, 2019
Ascott Macau
9.6
Exceptional
Alex from Hong Kong SAR, China
Business traveler
Executive Suite
Stayed 2 nights in November 2019

Before Chinese New Year”

Fantastic prices from Agoda just before Chinese New Year. Ascott is always great and comfortable which ever the location.

Reviewed January 26, 2020

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9.2
Exceptional
Marianne from Macau SAR, China
Couple
Deluxe Twin
Stayed 1 night in December 2020

Cheapest price yet worth it!”

Very budget friendly if you are looking for a place to stay in. It is more likely a condo-tel in my opinion because it includes washing machine, oven to preheat your food and you can also cook using induction. The ambiance of the room is really bright and spacious. And the shower area reminds us of Japanese theme because of the woods on the floor. There’s also a nearby seven eleven if you are looking for supplies/food. Overall stay, it’s pretty much worth it and we enjoyed it!

Reviewed December 21, 2020

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9.6
Exceptional
Sharon from Hong Kong SAR, China
Couple
Deluxe King
Stayed 1 night in February 2019

Lovely weekend break”

Close to city centre, very nice hotel, great view, and bedroom / bathroom was luxurious. Very happy! Would stay again.

Reviewed September 29, 2019

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Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to learn that you were satisfied with our services and room environment during your stay. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.

Responded September 30, 2019
Ascott Macau
10.0
Exceptional
susan from Macau SAR, China
Group
Executive Suite
Stayed 1 night in June 2022

Exceptional”

very clean. and friendly staff

Reviewed June 12, 2022

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9.6
Exceptional
Morris from Philippines
Group
Premier Suite
Stayed 1 night in December 2020

Exceptional”

the roos is to big.. we book primier suite and the room is recommended for group or party..

Reviewed December 23, 2020

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9.2
Exceptional
Lai from Hong Kong SAR, China
Solo traveler
Noble Suite
Stayed 1 night in July 2019

Exceptional”

The staff called Chloe (not sure if spell like this or not) is very nice and helpful! She proactively offer to give me a ride when I need to go out in heavy rain! Thank her so much!!!!

Reviewed August 02, 2019

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Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with our overall services during your stay. Your particular compliments on our staff Coey has been passed along to the entire team, and we are all very proud that we were able to contribute in making your trip to Macau a pleasant one. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Responded August 05, 2019
Ascott Macau
9.6
Exceptional
Karen from Philippines
Couple
Deluxe Twin
Stayed 1 night in February 2019

Exceptional”

So much more than I expected. Big, big plus is the location.

Reviewed March 01, 2019

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Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such favorable feedback on our room environment and location. Your compliments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you very much and we look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Responded March 04, 2019
Ascott Macau
9.2
Exceptional
Jo-Yu from Taiwan
Solo traveler
Deluxe Twin
Stayed 1 night in May 2018

Nice Hotel without casino”

The hotel is quiet and up to standard. The swimming pool and gym are beautiful. The only shortfall is the buffet breakfast, can be better.

Reviewed March 12, 2019

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Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you appreciated our room environment and hotel facilities. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Responded March 15, 2019
Ascott Macau
8.8
Excellent
Wai from Hong Kong SAR, China
Couple
Deluxe King
Stayed 1 night in September 2019

Great value hotel”

Excellent time at the Ascott Macau, upgraded room to an executive suite that could have fit twice our numbers. A couple of minor blemishes: outdoor pool was undergoing maintenance (indoor pool still available) and the breakfast was a little disappointing. However, good location close to the MGM casino and walkable to the St Paul's ruins.

Reviewed October 01, 2019

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Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you appreciated our room environment and hotel location during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Responded October 02, 2019
Ascott Macau
9.2
Exceptional
Kwok from Hong Kong SAR, China
Group
Executive Suite
Stayed 2 nights in April 2019

Exceptional”

Very nice staffs and spacious room. Just have everything you need!

Reviewed April 24, 2019

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Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to learn that you were satisfied with our service. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Responded April 29, 2019
Ascott Macau
8.4
Excellent
Kevin from United States
Solo traveler
Noble Suite
Stayed 1 night in April 2019

If the rooms smelled as nice as the lobby, this property would be best in town.”

Location is excellent (right across from the MGM and Wynn, and near a 24 hour supermarket). Rooms are on floors 4-7. Breakfast was OK in the restaurant downstairs, although there are some unusual buffet selections and other mainstays are missing. My main problem with is that the rooms did not smell very good at all either of the two times I stayed there this year. After my second stay, I searched several review websites, and someone noted this problem two years ago an another web site, and in December on this website. Otherwise, the property is very good - room design is very nice and bedding is very good. Staff is generally very nice and helpful.

Reviewed April 28, 2019

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Dear Ascott Guest, Thank you for sharing your comments with us following your recent stay at Ascott Macau. We are glad to know that your stay with us is enjoyable except the shortfalls of the smell service. Please accept our sincere apologies that the services didn’t meet your expectation and any inconvenience caused. Please rest assured that we have addressed your comment to our team for attention and get improvement immediately. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon. Thank you.

Responded April 29, 2019
Ascott Macau
8.8
Excellent
Wing from Hong Kong SAR, China
Business traveler
Noble Suite
Stayed 1 night in January 2019

Nice place with all you need for short business stay”

Open kitchen, fully equipped. Location is good, right in the middle of the prime area on Macau island. Suitable room size for business travelers, not big enough for family with kids. Don't expect big pool, fancy ball room.

Reviewed January 26, 2019

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Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are absolutely appreciated to learn that you were pleased with our room equipment and hotel location.As Ascott Macau situated in the heart of the metropolis which provide different room view with different room type, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.

Responded February 08, 2019
Ascott Macau
8.4
Excellent
MAK from Hong Kong SAR, China
Couple
Deluxe King
Stayed 1 night in June 2019

One night stay in Macau”

Staff is nice and the check-in was smooth. Room is big and clean but no view (just facing the other buildings) . As this is service apartment, there's an electrical stove in pantry but lack of cooking pots/etc. The shower is powerful. Room amenities are good. Overall it was a good stay and will stay in this hotel next time to Macau.

Reviewed June 17, 2019

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Dear Ascott Guest, Thank you very much for your wonderful review about us. We are great to know you had such a wonderful experience here with us, from attentive services to our room environment. As Ascott Macau situated in the heart of the metropolis which provide different room view with different room type, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Regarding the cooking utensils, you may contact our Guest Service Team for the loaning service, if available. Once again, thank you for receiving such valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience . Thank you.

Responded June 25, 2019
Ascott Macau
9.2
Exceptional
Lalaine from Philippines
Couple
Executive Suite
Stayed 1 night in December 2019

Great room and amenities”

Breakfast was very limited.

Reviewed December 29, 2019

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9.2
Exceptional
Lai from Hong Kong SAR, China
Solo traveler
Noble Suite
Stayed 1 night in February 2019

Exceptional”

The shower is strong and hot enough!

Reviewed February 21, 2019

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Dear Mr. Chiu, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to know that you are satisfied with our hotel services during your stay. Receiving such positive feedback, we are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure will keep on providing high-quality service to our guests in the future. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Responded February 28, 2019
Ascott Macau
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