8.3

Excellent
11.0% this month
/10
(2,204 reviews)See what guests said
Housekeeping49
Breakfast10
View9
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
St. Dominic's Church 540 m
Grand Lisboa Casino 650 m
Macao Museum 680 m
Historic Centre of Macau 1.2 km
Senado Square 1.2 km
Monte Forte (Fortaleza do Monte) 1.3 km
Ruins of St. Paul's 1.4 km
Macau Tower Convention & Entertainment Centre 1.5 km
A-Ma Temple 1.8 km
Casino at Venetian Macao 4.5 km
Nearby landmarks
Russian Room 160 m
Veuve Clicquot Lounge 160 m
Aba Bar 160 m
Mp3 170 m
Moonwalker Bar 180 m
MGM Casino 180 m
Loyal 210 m
One Central Macau Mall 250 m
Moon Jellyfish Aquarium 260 m
Whisky Bar 260 m
Ascott Macau

"Overall stay, it’s pretty much worth it and we enjoyed it!"

Marianne - December 21, 2020
Deluxe King Ascott Macau
 Ascott Macau
Lobby Ascott Macau
See all 56 photos
Removed from saved list
Free Wi-Fi

Ascott Macau

No. 339 Rua Cidade de Braga, Macau, Macau City, Macau, Macau SAR, China - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to St. Dominic's Church
Within 540 m of property
Attention

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Macau every 4 minutes on Agoda.com
Value for money8.4
Location rating8.4
Nearest airportMacau International Airport (MFM)
Distance to airport4.3 km

Rooms available at Ascott Macau

Excellent
Room comfort & quality
8.8
Premier Suite
...
  • Room size: 75 m²/807 ft²
  • Sea view
  • 1 super king bed
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Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 super king bed
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Noble Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Noble Suite Package with Free Mini Bar and MOP200 Dining Coupon
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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Bundled with Love Romance Package - Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
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Joyous Festive Package - Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
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Let's Celebrate Birthday Package - Noble Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
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Let's Celebrate Birthday Package - Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Ascott Macau?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Macau?

For those who wish to drive their own cars, Ascott Macau has a car park available for guests. Parking is available for an additional charge.

Is breakfast offered at Ascott Macau?

There's an additional charge of 150 MOP for adults and 150 MOP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Ascott Macau?

Ascott Macau features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests.

What is the smoking policy at Ascott Macau?

Ascott Macau does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Ascott Macau

  • 9.2

    Exceptional

    "The swimming pool and gym are beautiful."

    Jo-Yu

    |

    March 12, 2019

  • 9.2

    Exceptional
    Spaciousness

    "Very nice staffs and spacious room."

    Kwok

    |

    April 24, 2019

  • 8.0

    Very good

    "Nice hotel with great restaurant."

    Kah

    |

    June 5, 2019

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Overall rating:

8.3

Excellent
1,463 reviews
Cleanliness
8.5
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
The room was big, exceeded my expectation.
Sharmaine from Macau SAR, China
Family with young children
More about Ascott Macau

More about Ascott Macau

Located in the lovely area of Macau City, Ascott Macau enjoys a commanding position in the nightlife, casinos, sightseeing hub of Macau. Only 9.4 kilometers away, this 4-star property can be easily accessed from the airport. With its convenient location, the property offers easy access to the city's must-see destinations.

First-rate property services and facilities that define the Ascott Macau International experience await guests at the Ascott Macau. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk.

Step into one of 110 guestrooms and one-bedroom suite and escape the stresses of the day with a wide range of amenities such as open kitchenette (chinaware/glassware supplies only), television LCD/plasma screen, bathroom phone, complimentary coffee, scale, sewing kit which can be found in rooms. Throughout the day guests can enjoy the relaxing atmosphere of the gymnasium, outdoor swimming pool and indoor heated pool. Ascott Macau is a smart choice for travelers to Macau, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Housekeeping

33 mentions

Breakfast

27 mentions

Swimming Pool

10 mentions

Internet

8 mentions

What they offer

8.4

Excellent
Staff 

"Staff is generally very nice and helpful."

Kevin

|

April 28, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Cuisine:International, Japanese, Seafood
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ascott Macau from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location8.4
Room comfort and quality8.8
Service8.0
Value for money8.4
High score for Macau
Rating
9+ Exceptional (237)
8-9 Excellent (118)
7-8 Very Good (157)
6-7 Good (52)
<6 Below Expectation (57)
Time of the year
Mar - May (117)
Jun - Aug (132)
Sep - Nov (156)
Dec - Feb (216)
Don't miss out!Users are booking a place in Macau every 4 minutes on Agoda.com
All guests (1463)
All room types
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Showing 621 verified guest comments
12345
9.2
Exceptional
Renny from Indonesia
Solo traveler
Deluxe King
Stayed 2 nights in June 2016

Satisfied”

I immediately loved the scent of the hotel when I walked in. The check-in process was easy. The room is more like a serviced apartement so it has a complete kitchen set with electric stove, microwave, even a washing machine. The room was cozy and room size was relatively moderate. Breakfast buffet was not that disappointing. The variety was pretty standard (cereals, hot & cold salads, toasts, breads, bacon, sausage, porridge, fruits, etc.) but the taste was good. To get there from ferry terminal was easy. Just hop on MGM or Wynn free shuttle bus. To go back to ferry terminal was kinda tricky because now big hotels set restrictions and prompt travellers to show proof either you stay in their hotels, dine in their restaurants or play in their casinos to be able to ride on their shuttle buses to ferry terminal. From Ascott to Senado Square takes about 20 minutes on foot. It depends on your walking pace though :) Nevertheless I enjoyed my stay at Ascott Macau and would love to stay there again if I return.

Reviewed July 11, 2016

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9.2
Exceptional
albert from Indonesia
Couple
Noble Suite
Stayed 1 night in January 2018

Exceptional receptionist, and never seen another staff.”

Well first The cons When i msg ascott for my stay (through agoda) i didnt get any reply. This is abit dissapointing No bellboy to help us carry the bag to the room, not even an offer from the staff at the lobby. The breakfast doesnt have that much selection (but all is delicious) The pros We got free upgrade because we re on our honeymoon trip. And a free wine Thank you so much ascott. Thanks to the recepcionist too. Sorry i forgot the name The room was worth the money. And for location its near mgm so its easy to go to the ferry terminal Theres also a convinence store and some restaurant. Might return to ascott when i visit macau again. And will recommend to friends

Reviewed January 17, 2018

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Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to know that you are satisfied with our room environment and hotel location. On the other hand, please accept our sincere apologies for services shortfalls you have encountered during your stay. Failures related to staff responsiveness and customer services were of ultimate concern to us. Please rest assured we will address this issue with our team for improvements in the near future. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Responded January 19, 2018
Ascott Macau
10.0
Exceptional
Jia from China
Couple
Executive Suite
Stayed 1 night in December 2015

Nice hotel for a short term getaway”

Rooms are spacious, beds are very comfy, very good for couple or family stay

I really enjoyed my stay at the Ascott Macau. The location is very good, short walking distance to other hotels in Macau (where you can easily hop on a shuttle to other hotels in Taipa). The apartment is super spacious (including a living room and cooking/dining space). It comes with a Dolce Gusto coffee machine and even a washing machine (though I suspect anyone would use it). Will definitely come back!

Reviewed December 29, 2015

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10.0
Exceptional
Lam from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2018

Everything are so good ”

I’m a breastfeed mom and need to travel with breast milk. The staff of the hotel are so kind and helpful to allow me to check in hotel early where they know I need to keep the breast milk in the hotel freezer to make the breast milk are in good condition . I’m amaze with their kindness n help ! Overall the hotel are so clean and the room is big . Staffs are friendly too . Will be back again n stay at Ascott macau

Reviewed June 26, 2018

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Dear Ascott Guest, Thank you for taking the time to share your beautiful comments with us following your recent stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with our overall services during your stay. Your particular compliments on our staff services have been passed along to the entire team, and we are all very proud that we were able to contribute in making your trip to Macau a pleasant one. Your feedback is truly encouraging and inspiring for us to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for receiving such valuable feedback which helps to encourage our team in continuing provide the comfort and satisfaction service to our guests. Thank you.

Responded July 10, 2018
Ascott Macau
10.0
Exceptional
WILLIAM from Hong Kong SAR, China
Couple
Noble Suite
Stayed 1 night in November 2017

Excellent Quiet Hotel”

Since the hotel does not have a casino, its less busy than other Macau hotels, which was what we loved about this place. There is not much in the immediate vicinity of the building, but its just across the street from the MGM & Wynn Macau. The reception and house-keeping staff were kind and helpful. The room was tastefully furnished. We had the noble suite with separate living and bed room, the size was great, bathroom was huge with both tub and shower, and we were very comfortable. The breakfast was included, although not a big variety was offered, but it was adequate. Overall, it was a very pleasant overnight stay.

Reviewed November 13, 2017

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Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such positive and favorable feedback during your stay. Your beautiful comments on our staff services and room environment which certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests.Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Responded November 15, 2017
Ascott Macau
10.0
Exceptional
mark from United States
Couple
Executive Suite
Stayed 1 night in December 2017

An excellent stay and great value”

This was an on line booking thru Agoda. My first time to Macau and I did not know much about the location. I choose the Ascot from the hundreds of options- and I was extremely happy. The hotel is luxe for a very reasonable price, beautiful large room, clean, friendly staff and great location for everything Macau. I can find nothing negative to mention about my four days there. Unquestionably, I would recommend the Ascot over the more pricey hotels in that area.

Reviewed December 30, 2017

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Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are very glad that you are highly satisfied with your stay with knowing that you have a wonderful stay at Ascott Macau. We are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure we will keep on providing high-quality services to our guests in the future. Thank you again for your compliment and we look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.

Responded January 02, 2018
Ascott Macau
8.8
Excellent
Wai from Hong Kong SAR, China
Couple
Deluxe King
Stayed 1 night in September 2019

Great value hotel”

Excellent time at the Ascott Macau, upgraded room to an executive suite that could have fit twice our numbers. A couple of minor blemishes: outdoor pool was undergoing maintenance (indoor pool still available) and the breakfast was a little disappointing. However, good location close to the MGM casino and walkable to the St Paul's ruins.

Reviewed October 01, 2019

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Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you appreciated our room environment and hotel location during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Responded October 02, 2019
Ascott Macau
9.2
Exceptional
Nirmala from Singapore
Couple
Noble Suite
Stayed 2 nights in July 2018

Best location ”

We are couple Travelers ... Macau as being change a lot but Ascott location was great..but the staff should more friendly towards checking in time they strictly follow all by book so we manage to get the room at 3pm only ... plus bfast not that much choice then we enjoyed too ... so no regrets on tis property pls go ahead and book cheers

Reviewed July 26, 2018

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Dear Ascott Guest, Thank you very much for taking the time to share your feedback and we are delighted to learn that you have liked our hotel location. All the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review on a weekly basis. On the other hand, please accept our utmost sincere apologies for the lapse in our services and any inconvenience this may have caused you. Regarding the early check-in request, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.

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Ascott Macau
9.2
Exceptional
Christopher from Australia
Solo traveler
Noble Suite
Stayed 2 nights in February 2018

Fantastic Place in not so busy area - Great Value”

Great Value for Money with exceptional facilities for most travellers. Although the hotel is not located in the busiest of areas, it is just a 10 min walk away from everything you want to visit in Macau. If you want to gamble the MGM is just across the road. The hotel also contains a decent diner and bar. The gym and swimming pool facilities are sufficient with great friendly staff who keeps everything clean. It is also close to the Macau-Hong Kong ferry port which makes it easy for travellers to get to without paying too much for a taxi ride.

Reviewed February 21, 2018

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Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall service, and proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Responded February 22, 2018
Ascott Macau
10.0
Exceptional
Sue from Malaysia
Group
Deluxe King
Stayed 1 night in June 2017

Great location value for money”

The serviced apartment was great! Just catch the free shuttle from Macau Ferry Terminal to MGM or WYNN and Ascott is just across the road. Wynn has also free shuttle to the airport. Breakfast was good variety. Staff were excellent. Rooms were spacious

Reviewed June 07, 2017

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Dear Ascott Guest, Thank you for taking the time to share your beautiful comments with us following your recent stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with the hotel room and services during your stay. We are proud that we were able to contribute in making your trip a pleasant one. Your feedback is truly encouraging and inspiring for us to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and we look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.

Responded June 09, 2017
Ascott Macau
9.2
Exceptional
IVY from Malaysia
Couple
Noble Suite
Stayed 1 night in February 2016

Free upgrade to Executive room”

Ascott is a brand new hotel in Macau. Location is good but no provide shuttle bus services so need to go to Wynn or MGM to get a shuttle bus. The decoration of the room is nice and clean. We have a comfortable stay here.

Reviewed April 14, 2016

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8.8
Excellent
Gavin from Australia
Business traveler
Noble Suite
Stayed 1 night in December 2016

Fantastic room, confusing service”

I love finding hotels in Macau that don't have casinos in them, and this is a great example. It's not totally immune, being opposite the MGM and close to other gambling dens, but this makes it a location close to other restaurants and shopping as well. My room was large, a single bedroom suite with a great bathroom allowing a bath (and shower) with a view. Most things about this hotel are great which is why it is difficult to have to criticise one important function: Room Service. It's not room service but a food delivery service, provided by non-aligned restaurants, which the hotel doesn't make clear. This led to the awkward circumstance of me, in my hotel-provided robe being harassed in my room for cash (which I didn't have) to pay for my breakfast which was getting cold during the unnecessary exchange with TWO staff. It was an unseemly and unnecessary low point. The hotel should arrange a cross-charge with the restaurant to make the guest experience seamless and avoid experiences like mine.

Reviewed December 05, 2016

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10.0
Exceptional
Jesicca
Couple
Noble Suite
Stayed 3 nights in August 2019

Exceptional”

We had such a lovely stay here! Our room was very spacious and clean. It has a fully-equipped kitchen and a very luxurious bathroom. Thank you for an amazing service, Ascott Macau!

Reviewed December 05, 2019

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Thank you very much for taking the time to fill out our online survey and for sharing your recent Ascott experience. We have read through your review and we are extremely pleased to know that we have met your expectations in our service and quality standards during your recent stay with us. Receiving such positive and favorable feedback certainly helps to inspire the team in keeping our brand promise in delivering world-class service standards to serve our guests. Once again, thank you very much for staying with us and we definitely look forward to welcoming and serving you again soon. Yours sincerely, The Management

Responded December 19, 2019
Ascott Macau
10.0
Exceptional
ANDERSON from Singapore
Couple
Deluxe King
Stayed 3 nights in April 2018

Best hotel in Macau!”

I had stay many hotels in Macau and this is the best so far. Emailed them to inform I'm celebrating my wedding anniversary and they upgraded our room to noble suite and provide a free red wine too. Room is huge, clean and luxurious. There are 3 TV (living room, bed room and bathroom), washing machine, microwave, refrigerator etc. Bathroom is huge and shower items are good (L'OCCITANE). Really feel like a living in a super luxurious home in overseas with 5 stars hotel services. Location is also good ( Stone throw to MGM and few mins walk to Wynn and Starworld). Highly recommended to all type of travellers!

Reviewed April 22, 2018

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Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to know that you have a nice stay with us and proud that we are able to contribute in making your trip in Macau a wonderful one. We are delighted to receive such positive and favorable feedback which certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests. Thank you again for your compliments and we hope to see you soon along with exceptional customer services. Thank you.

Responded April 28, 2018
Ascott Macau
9.0
Exceptional
JIMYEONG from South Korea
Solo traveler
Deluxe King
Stayed 2 nights in December 2015

like home”

comfortable, clean, special

This hotel don't have the casino but there are big casino hotels near Ascott Macau hotel. Good bed and comfortable kichen.

Reviewed January 12, 2016

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8.7
Excellent
Donovan from Singapore
Business traveler
Noble Suite
Stayed 1 night in December 2015

An apartment with 5 Star qualities ”

Clean , New, I was upgraded

I was delighted to be upgraded even though it was only a nights stay. The Ascott Macau is very new and is convenient. Good food in the area and walking distance to the places i needed to go

Reviewed December 30, 2015

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10.0
Exceptional
CHUNG from Malaysia
Solo traveler
Noble Suite
Stayed 1 night in March 2017

room is spacious, clean, cozy, comfortable”

amazing stay at ascott macau! the hotel is new, bathroom is the bomb! nice toilettries and everything is just nice!

Reviewed March 13, 2017

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Dear Ascott Guest, Thank you very much for taking the time to share your experience and comments with us. We are thrilled that you are highly satisfied with your stay in Ascott Macau especially in our bathroom and amenities provided. Receiving such positive and favorable feedback certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests. Thank you again for your support and feedback. We hope to have another chance to welcoming you again for next Ascott experience . Thank you.

Responded April 06, 2017
Ascott Macau
8.4
Excellent
Tsz from Hong Kong SAR, China
Couple
Noble Suite
Stayed 1 night in October 2017

Good location, spacious and clean suite”

This is my second time to stay in Ascott Macau. We booked 3 suites and all of us were upgraded to a bigger suite, all are very good! Definitely will return again!

Reviewed October 30, 2017

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Dear Ascott Guest, , Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall service, and proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Responded November 06, 2017
Ascott Macau
9.6
Exceptional
fung from Hong Kong SAR, China
Couple
Noble Suite
Stayed 2 nights in October 2016

Gem in Macau downtown”

Highly value-added choice amongst all the casino hotels. The Noble Suite we booked was very spacious, clean and luxurious. High quality furnishings with all you need for a holiday in Macau. Very convenient location with both high class and competitive dining choices. Much preferred than the large but cold casino hotels.

Reviewed October 31, 2016

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9.6
Exceptional
Richard from United Kingdom
Couple
Deluxe Twin
Stayed 1 night in August 2016

Very comfortable”

A very well-equipped and clean room - more like a serviced apartment than a hotel room. The staff were extremely helpful. The breakfast buffet was adequate, but not outstanding. Overall, it was very good value compared to other hotels in Macau.

Reviewed August 11, 2016

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