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Ascott Macau
No. 339 Rua Cidade de Braga, Macau, Macau City, Macau, Macau SAR, China - See map
Make your best journey to Macau with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
Swimming pool [indoor]
Sauna
Restaurants
Exceptional”
Ascott hotel was very convient in terms of location and the property. It has all the things you need inside the room if you're planning to stay longer or quick weekend getaway. The staffs are very friendly and approaching especially to Miss Crystal who helped me to upgrade my room🙏 thank you so much ascott for always accomodating me even im only a solo traveller 🙏 I will book again in your hotel. I highly recommend your property
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Dear Ms. Villar Contreras, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with our room, hotel environment and location. We are proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Good value for money”
Staff were extremely helpful especially Winson who helped me checking all possible ways of getting my covid test print out under typhoon no.8 when all govt offices were shutting down.
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Exceptional”
very clean. and friendly staff
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Cheapest price yet worth it!”
Very budget friendly if you are looking for a place to stay in. It is more likely a condo-tel in my opinion because it includes washing machine, oven to preheat your food and you can also cook using induction. The ambiance of the room is really bright and spacious. And the shower area reminds us of Japanese theme because of the woods on the floor. There’s also a nearby seven eleven if you are looking for supplies/food. Overall stay, it’s pretty much worth it and we enjoyed it!
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Before Chinese New Year”
Fantastic prices from Agoda just before Chinese New Year. Ascott is always great and comfortable which ever the location.
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Exceptional”
the roos is to big.. we book primier suite and the room is recommended for group or party..
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Excellent”
i love the location. theres microwave and kitchen inside the room. spaceous
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Dear Mr./Ms. Berbadette, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to know that you are satisfied with our overall services during your stay. Receiving such positive feedback, we are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure will keep on providing high-quality service to our guests in the future. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.
Best Option for Long Stay”
Staycation for families who just want to be together without having to eat out too much because there’s stove and microwave provision where you could cook food. There’s also washing machince if you don’t want to bring too many luggages for clothes. There’s sauna, indoor swimming pool and access to health club. Commendable customer service assistance.
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Great! but need more cleanliness”
Everything was fine except for the elevator there is this smell and its not really great should put airfresher in the lift or something
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Smelly Room”
Requested a non-smoking room but the room was quite smelly
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75”
Not a good location
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Very late check-in”
I have waited 1 and half hours to check-in.
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Dear Ascott Guest, Thank you for sharing your comments with us following your recent stay at Ascott Macau. Please accept our utmost sincere apologies for the lapse in our housekeeping service and the inconvenience this may have caused you. Please rest assured that we have addressed your comment to our team for attention and get improvement immediately. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon. Thank you.
Satisfied”
I immediately loved the scent of the hotel when I walked in. The check-in process was easy. The room is more like a serviced apartement so it has a complete kitchen set with electric stove, microwave, even a washing machine. The room was cozy and room size was relatively moderate. Breakfast buffet was not that disappointing. The variety was pretty standard (cereals, hot & cold salads, toasts, breads, bacon, sausage, porridge, fruits, etc.) but the taste was good. To get there from ferry terminal was easy. Just hop on MGM or Wynn free shuttle bus. To go back to ferry terminal was kinda tricky because now big hotels set restrictions and prompt travellers to show proof either you stay in their hotels, dine in their restaurants or play in their casinos to be able to ride on their shuttle buses to ferry terminal. From Ascott to Senado Square takes about 20 minutes on foot. It depends on your walking pace though :) Nevertheless I enjoyed my stay at Ascott Macau and would love to stay there again if I return.
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Exceptional receptionist, and never seen another staff.”
Well first The cons When i msg ascott for my stay (through agoda) i didnt get any reply. This is abit dissapointing No bellboy to help us carry the bag to the room, not even an offer from the staff at the lobby. The breakfast doesnt have that much selection (but all is delicious) The pros We got free upgrade because we re on our honeymoon trip. And a free wine Thank you so much ascott. Thanks to the recepcionist too. Sorry i forgot the name The room was worth the money. And for location its near mgm so its easy to go to the ferry terminal Theres also a convinence store and some restaurant. Might return to ascott when i visit macau again. And will recommend to friends
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Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to know that you are satisfied with our room environment and hotel location. On the other hand, please accept our sincere apologies for services shortfalls you have encountered during your stay. Failures related to staff responsiveness and customer services were of ultimate concern to us. Please rest assured we will address this issue with our team for improvements in the near future. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.
Nice hotel for a short term getaway”
I really enjoyed my stay at the Ascott Macau. The location is very good, short walking distance to other hotels in Macau (where you can easily hop on a shuttle to other hotels in Taipa). The apartment is super spacious (including a living room and cooking/dining space). It comes with a Dolce Gusto coffee machine and even a washing machine (though I suspect anyone would use it). Will definitely come back!
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Everything are so good ”
I’m a breastfeed mom and need to travel with breast milk. The staff of the hotel are so kind and helpful to allow me to check in hotel early where they know I need to keep the breast milk in the hotel freezer to make the breast milk are in good condition . I’m amaze with their kindness n help ! Overall the hotel are so clean and the room is big . Staffs are friendly too . Will be back again n stay at Ascott macau
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Dear Ascott Guest, Thank you for taking the time to share your beautiful comments with us following your recent stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with our overall services during your stay. Your particular compliments on our staff services have been passed along to the entire team, and we are all very proud that we were able to contribute in making your trip to Macau a pleasant one. Your feedback is truly encouraging and inspiring for us to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for receiving such valuable feedback which helps to encourage our team in continuing provide the comfort and satisfaction service to our guests. Thank you.
Excellent Quiet Hotel”
Since the hotel does not have a casino, its less busy than other Macau hotels, which was what we loved about this place. There is not much in the immediate vicinity of the building, but its just across the street from the MGM & Wynn Macau. The reception and house-keeping staff were kind and helpful. The room was tastefully furnished. We had the noble suite with separate living and bed room, the size was great, bathroom was huge with both tub and shower, and we were very comfortable. The breakfast was included, although not a big variety was offered, but it was adequate. Overall, it was a very pleasant overnight stay.
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Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such positive and favorable feedback during your stay. Your beautiful comments on our staff services and room environment which certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests.Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back and serving you again soon. Thank you.
An excellent stay and great value”
This was an on line booking thru Agoda. My first time to Macau and I did not know much about the location. I choose the Ascot from the hundreds of options- and I was extremely happy. The hotel is luxe for a very reasonable price, beautiful large room, clean, friendly staff and great location for everything Macau. I can find nothing negative to mention about my four days there. Unquestionably, I would recommend the Ascot over the more pricey hotels in that area.
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Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are very glad that you are highly satisfied with your stay with knowing that you have a wonderful stay at Ascott Macau. We are all very proud that we were able to contribute in making your trip to Macau a pleasant one, and for sure we will keep on providing high-quality services to our guests in the future. Thank you again for your compliment and we look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.
Great value hotel”
Excellent time at the Ascott Macau, upgraded room to an executive suite that could have fit twice our numbers. A couple of minor blemishes: outdoor pool was undergoing maintenance (indoor pool still available) and the breakfast was a little disappointing. However, good location close to the MGM casino and walkable to the St Paul's ruins.
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Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you appreciated our room environment and hotel location during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.
Best location ”
We are couple Travelers ... Macau as being change a lot but Ascott location was great..but the staff should more friendly towards checking in time they strictly follow all by book so we manage to get the room at 3pm only ... plus bfast not that much choice then we enjoyed too ... so no regrets on tis property pls go ahead and book cheers
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Dear Ascott Guest, Thank you very much for taking the time to share your feedback and we are delighted to learn that you have liked our hotel location. All the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review on a weekly basis. On the other hand, please accept our utmost sincere apologies for the lapse in our services and any inconvenience this may have caused you. Regarding the early check-in request, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.