Ascott Makati

Ascott Makati

6Th Floor, Glorietta 4 Ayala Center, Makati, Manila, Philippines
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Studio Deluxe Room Ascott Makati
Studio Deluxe Room
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    Lobby Ascott Makati
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    Swimming pool Ascott Makati
    Studio Deluxe Room Ascott Makati
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     Ascott Makati

    Guest reviews

    8.6
    Excellent
    /10
    (1825 reviews)See what guests said
    10.0
    Exceptional

    "Newly renovated rooms very clean and spacious"

    Vijayandran

    -

    December 1, 2018

    8.7
    Excellent cleanliness
    Recommended by 93% of guests

    Property highlights

    • 270 meters to public transportation

    • Airport transfer

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked a few minutes ago | 7 travelers are looking at this property right now
    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Glorietta Shopping Mall100 m
  • SM Makati160 m
  • Landmark Department Store - Makati350 m
  • Ayala Museum420 m
  • Greenbelt Park500 m
  • Ninoy Aquino Statue820 m
  • Enterprise Center850 m
  • AIM (Asian Institute of Management)850 m
  • Santuario de San Antonio940 m
  • Alliance Française1.6 km
  • Value for money8.1
    Location rating9.5
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport4.8 km
    Select your room
    8.6
    Excellent
    Room comfort & quality
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 113 m²/1216 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    1 Bedroom Classic
    1 Bedroom Classic
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 113 m²/1216 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Premier Apartment
    1 Bedroom Premier Apartment
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Executive Suite
    Studio Executive Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe Suite
    1 Bedroom Deluxe Suite
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Have a question for Ascott Makati?

    What people love about the property

    • 9.2
      Exceptional

      "Great service, comfy and spacious rooms!"

      Bianca

      |

      October 13, 2018

    • 8.8
      Excellent

      "location, pool and room itself was fantastic"

      riz

      |

      January 3, 2019

    • 10.0
      Exceptional

      "We really enjoyed our stay in Ascott."

      Brenda

      |

      September 15, 2018

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    More about Ascott Makati

    More about Ascott Makati

    9.2
    Exceptional

    "Pros: good service,good location,great place,feels like home..."

    Ray

    |

    January 14, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great stay and location and good value for money"

    Andrei

    |

    December 21, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    3.4 km Filipino, French, Mediterranean
    iBread
    5.2 km Filipino
    Hizon's Cakes & Pastries
    5.8 km Filipino
    American cuisine
    American cuisine
    Bacolod Chicken Express
    2.5 km American, Asian, Filipino
    Shakers
    3.4 km American, Asian, Filipino
    KFC Harrison Plaza
    3.5 km American
    Asian cuisine
    Asian cuisine
    Spices
    460 m Asian, Indian, Thai
    Pagstop Lounge
    570 m Asian
    Nihonbashi Tei
    1.1 km Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (1825)Booking.com Reviews (1880)
    8.6
    /
    10
    Cleanliness8.7
    Facilities8.5
    Location9.5
    Room comfort and quality8.6
    Service8.6
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (1825)
    All room types

    Show reviews that mention 

    Showing 1332 verified guest comments
    12345
    10.0
    Exceptional
    Marichelle from Philippines
    Family with young children
    Studio Executive Suite
    Stayed 1 night in February 2019
    A perfect place for shoppers and looking for a nightlife ”
    I would recommend this place for shoppers and those who loves to party at night. The place is just a few steps away from shops, bar and restaurants. It is also so convenient if you want to party all night since some bars and restos are open til early morning. We had a great stay here in the hotel. I booked a deluxe suite. When we arrived at the hotel, the front desk told us that the room we booked was upgraded to two bedroom suite!!! And when we entered the room, it is so big. It has a kitchen, , dining table, microwave etc... and very clean. Of course, its worth noting also their friendly and accommodating staff. Thank you Ascott for a wonderful stay in your hotel
    Reviewed March 05, 2019
    Dear Marichelle, It was glad to hear that you have enjoyed your stay with us. We appreciate your positive review and kind words with our staff. We look forward on welcoming you back here at Ascott Makati. Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded March 08, 2019
    Ascott Makati
    9.6
    Exceptional
    Fahad from Saudi Arabia
    Family with young children
    1 Bedroom Executive
    Stayed 5 nights in February 2019
    Must visit ”
    Hotel very good Location excellent Staff friendly BF great Swimming pool nice but cold.. There is jacuzzi too & its good Room spacious.. U ll feel its not new the style.. Its like they renovated it. Play zone for kidz.. Its jzt a small room not nice. Overall.. Its great hotel.. & should visit it
    Reviewed February 23, 2019
    Dear Fahad, Thank you for taking time to write you previous experience with us. We have taken note of your comments. We look forward on your next visit. Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded March 08, 2019
    Ascott Makati
    10.0
    Exceptional
    Vanessa from Philippines
    Family with young children
    1 Bedroom Classic
    Stayed 1 night in March 2018
    Perfect hotel”
    Everything is perfect. From the big rooms, huge pool, nice gym, free wifi, great service (especially the gym trainer). They went out of their way to make my son's birthday special at no extra charge.
    Reviewed February 22, 2019
    Dear Vanessa, It was glad to hear that you have enjoyed your stay with us. We appreciate your positive review and kind words with our staff especially with the fitness centre team. We look forward on welcoming you back here at Ascott Makati. Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded March 08, 2019
    Ascott Makati
    10.0
    Exceptional
    Sheila from Philippines
    Family with teens
    2 Bedroom Deluxe Suite
    Stayed 1 night in March 2019
    Ascott perfect stay”
    My 2nd time in Ascott, always a pleasant stay. Wouldve appreciated a grant of late checkout since it was my bday weekend. Anyways, good clean hotel!!!
    Reviewed March 05, 2019
    Dear Sheila, Thank you for your positive feedback. We look forward on welcoming you back here at Ascott Makati. Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded March 08, 2019
    Ascott Makati
    8.4
    Excellent
    Angelita from Philippines
    Solo traveler
    Studio Deluxe Room
    Stayed 1 night in January 2019
    Great Location ”
    Hotel is just a step away to malls and retaurants within the Ayala Center. My deluxe room is clean, spacious and have a city view. Staff are friendly and accomodating. The room I booked via Agoda does not include a breakfast but as courtesy Ascott gave me a complimentary breakfast. Breakfast at the Myrons Restaurant is a thumbs up. I highly recommend Ascott Makati as a place to stay if you want to have an easy access to malls (SM, Glorietta and Greenbelt) , resturants,, transport, park (Greenbelt) and church (Greenbelt). The location, room amenities and hotel staff made my stay a memorable one. Ascott Makati will defintely be included in one of my favorite staycation. 👍
    Reviewed January 29, 2019
    Dear Angelita, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst. Manager, Guest Service
    Responded January 29, 2019
    Ascott Makati
    8.0
    Excellent
    Tomas
    Family with young children
    2 Bedroom Deluxe Suite
    Stayed 5 nights in January 2019
    Nice place”
    This was the first place we stayed in when we arrived to Manila. It is a good place to start, it offers very high standard, staff is very helpful, but the price is relatively high. It is well located, as I needed to use the LRT/MRT system, and my family enjoyed the pool and play room. The breakfast was often full and we had to wait for a long time, so come early.
    Reviewed January 27, 2019
    Dear Tomas, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded January 28, 2019
    Ascott Makati
    9.6
    Exceptional
    JOSEPH from Philippines
    Family with young children
    1 Bedroom Classic
    Stayed 1 night in December 2018
    Very Good Place, Room utilities were outstanding maybe could have heated pool”
    Everything is fantastic and enjoyable but during our stay since it is raining maybe if they could have a heated pool. The Jacuzzi was there but its too hot. Other than that everything is really good here. Will definitely return.
    Reviewed January 10, 2019
    Dear Joseph, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded January 29, 2019
    Ascott Makati
    8.8
    Excellent
    riz from Malaysia
    Group
    Deluxe Two-Bedroom Apartment
    Stayed 1 night in January 2019
    Staying on January 1”
    The door from Myron leading to the pool is broken and giving a lot of inconvenience to guest especially djrjng breakfast. Bell service staff neglected our request to assist with baggage when checking in. Apart from this location, pool and room itself was fantastic
    Reviewed January 03, 2019
    Dear Riz, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded January 29, 2019
    Ascott Makati
    10.0
    Exceptional
    Louise from Philippines
    Family with young children
    2 Bedroom Deluxe Suite
    Stayed 1 night in September 2018
    Exceptional”
    We got upgraded from a 2BR Suite to a 3BR Deluxe Suite, and we were extremely happy with it. The Suite was equipped with modern appliances and more than enough kitchenware. The unit had more than enough for our overnight staycation. The basement parking was convenient. The hotel is literally beside Glorietta (mall). Excited for our next stay!
    Reviewed January 03, 2019
    Dear Louise, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded January 29, 2019
    Ascott Makati
    10.0
    Exceptional
    kleber from United States
    Solo traveler
    1 Bedroom Premier Apartment
    Stayed 1 night in December 2018
    The staff is amazing! Filipinos are always nice people but they show you how much they care here ”
    The staff and people in the hotel are amazing! The only thing that I notice is we can’t have parties and we all know how Filipinos love parties and karaoke hahah either next time I come back I’m going here I just wish they had an even bigger room! And the only draw back is that they have a bath and not a shower, but the. Again I didn’t request one either so my fault on my part
    Reviewed December 11, 2018
    Dear Kleber, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
    Responded January 07, 2019
    Ascott Makati
    9.2
    Exceptional
    Maria from Australia
    Business traveler
    Studio Deluxe Room
    Stayed 3 nights in February 2019
    Second Stay in 2019”
    Check in was smooth, Aries made sure that this part of my stay was excellent. Was late for a meeting and he arranged a grab. Room was beautiful. Check out was not an experience to be remembered. I asked the officer, his name was Francis and I beliive he is a Manager as he doesnt wear his name badge meaning he is exempted and he doesnt seem to care. I enquired if he believes at check out 12noon if it is desirable that only 2 people were working. He answered that the queue was longer before I arrived. Condescending I suppose? my query wasnt answered so I told him, SO YOU EXPECT PEOPLE TO QUEUE WHEN GIVEN THAT IT IS CHECK OUT TIME THERE WILL BE MORE PEOPLE NEEDING TO BE ATTENDED.? He said there was a staff briefing due to an incident. I dont know, if its wise for a "Manager" to even mention to a guest about an incident. Anyway, your cleaning staff, bell boys and other rank employees are doing great job.
    Reviewed February 18, 2019
    6.8
    Good
    Consuelo from Philippines
    Couple
    Studio Executive
    Stayed 2 nights in February 2019
    It was okay until...”
    We’ve stayed at almost all the hotels surrounding Ayala Center Makati except for Ascott. So, we decided to give it a go for Valentine’s this year. First, Ascott is Recommendable due to its location. Just go down and you’re already at Ayala Center where there are a lot of food choices & shops. There’s also a movie house and a food court (although, it’s under renovation right now). The hotel is accessible via taxi, bus, Grab and even jeepney. If you’re there for a weekend, there’s an open area with street foods, drinks & music at the small park just across the hotel. At the dining area for the breakfast buffet, most of the waiters are very attentive & friendly. The food choices are a bit limited but they’re tasty nonetheless. Consider going down early for the breakfast buffet as it has a limited sitting capacity & you might end up waiting for a while especially from 8am onwards. Take note of the stacked plates during the breakfast buffet. We noted that they were stacked while they were still wet. My guess is that they’re just washed & not steamed nor dried afterwards. Person (you may ask me the name) at the omelette station isn’t friendly during our first breakfast. If you ask for a refill of ingredients he’ll give it to you so you better be ready to put it on the rack yourself. Second, housekeeping did great in cleaning our room. However, there were two of us & it would’ve been nice if they added another glass in the bathroom & water goblet as well if they’re keen on things like that. We were okay with our stay until... 10:30am on the day of our check out. One of the staff of the hotel (I think it was housekeeping) KNOCKED on our door and inquired IF WE WERE SURE that we’re checking out that day. We said yes but found it odd. Then at 11:30am, our telephone rang and AGAIN were asked if we were checking out that day. This is the FIRST time we’ve ever experienced something like this. We felt like we were being pushed & rushed to check out. If we were extend
    Reviewed February 17, 2019
    8.8
    Excellent
    Jodee from Guam
    Family with teens
    Double Deluxe
    Stayed 2 nights in March 2018
    Issue during Holy Week and elevator maintenance but we always will return ”
    We love Ascott, however, this last trip they were doing elevator maintenance, and it was down. We had to use the service elevator because our flight was leaving sooner than the main would be up and running. Otherwise, we'll always come back. Love the location, convenience and service.
    Reviewed February 15, 2019
    Dear Jodee, Thank you for taking time to write this review. Our sincerest apologies on the inconvenience you have experienced during the maintenance period. We appreciate also your great feedback with our location and service. Looking forward on your next visit. Yours Sincerely, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded February 17, 2019
    Ascott Makati
    8.0
    Excellent
    Leizl from Philippines
    Family with young children
    2 Bedroom Deluxe Suite
    Stayed 1 night in February 2019
    Staycation”
    It has exceeded my expectations. I loved the design and the feel of the suite. It’s like a home away from home. The best location if you want to go shopping at Glorietta and Greenbelt. The only downside is that we were never accommodated with our early check-in or late check out request
    Reviewed February 12, 2019
    Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Trina Tabora Guest Service Manager
    Responded February 12, 2019
    Ascott Makati
    9.2
    Exceptional
    Fahad from Saudi Arabia
    Family with young children
    2 Bedroom Deluxe Suite
    Stayed 1 night in February 2019
    I returned to it”
    I returned to it.. Enough said 😊
    Reviewed February 28, 2019
    Dear Fahad, Thank you for your continuous patronage. We look forward on your next visit. Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded March 08, 2019
    Ascott Makati
    9.2
    Exceptional
    Audrey from Malaysia
    Couple
    Studio Executive
    Stayed 3 nights in November 2018
    Exceptional”
    The hotel is attached to the mall which is a good thing and its easier to go around. However, the housekeeping was not up to par. I had to call twice to have them change our bedsheet. The breakfast buffet needs to be improved. Overall, it was a great stay and great location.
    Reviewed December 07, 2018
    Dear Audrey, Thank you for your feedback. We would like to acknowledge your feedback regardin Please rest assured that we have relayed your concern to the Executive Housekeeper, Ms. Sheena Eubra, for her immediate action. Ms. Na Fu, while we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome feedbacks such as yours as they indicate the areas where we can further improve. Please accept our heartfelt apologies once again. Have a very pleasant day! Yours sincerely, KATRINA APUAN-BACUNGAN Guest Experience Manager
    Responded January 07, 2019
    Ascott Makati
    8.8
    Excellent
    Mary from Philippines
    Family with young children
    Deluxe Two-Bedroom Apartment
    Stayed 2 nights in October 2018
    Ayala Mall is just at the ground floor. Everything you need is just a few minutes away (shops et al”
    Near Department Store, Supermarket and other commercial spaces. Kids love the pool. The grandparents like the jacuzzi. We wasnt able to experience the Gym however looking at the people there it looks okay.
    Reviewed November 06, 2018
    Dear Mary, Thank you for choosing Ascott Makati as your accommodation during your holiday in Makati City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
    Responded December 03, 2018
    Ascott Makati
    8.4
    Excellent
    Wolfgang from United States
    Solo traveler
    Studio Executive
    Stayed 3 nights in October 2018
    Disappointed ”
    I was happy to get upgraded to a executive 1 bedroom apartment. First, I did not receive an escort to my room? I didn’t have much luggage, but I still would expect someone to make sure everything was ok. The apartment is really nice. First problem was when I went to take a shower and rusted water came out. It seemed to clear up after a while. The tv was very confusing because of multiple remotes. Also I had to kill the biggest cock roach I have seen in any hotel I have ever stayed at. You need to use two separate elevators to get to the bottom floor. It was nice to be close to the mall. Actually on top of the mall.
    Reviewed October 24, 2018
    Dear Wolfgang, Greetings from Ascott Makati! Thank you very much for taking your time to share your feedback. I would like to apologize for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. We look forward to welcoming you again at any once of our Serviced residences. Yours sincerely, Katrina Apuan-Bacungan Guest Experience Manager
    Responded January 07, 2019
    Ascott Makati
    9.6
    Exceptional
    Leah from Philippines
    Family with young children
    Deluxe Two-Bedroom Apartment
    Stayed 1 night in September 2018
    I kept coming back”
    This is more of our official residence everytime we come to Philippines for vacation. We love the location because it is right next to the mall. The only thing i don’t like is the carpet in the living room is a little old. My son has alot of allergies so we has to be in a clean area with less dust.
    Reviewed October 14, 2018
    Dear Leah, Thank you for your feedback which will be shared with the team at Ascott Makati. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager
    Responded January 07, 2019
    Ascott Makati
    10.0
    Exceptional
    Ormisa from Philippines
    Group
    One-Bedroom Apartment
    Stayed 1 night in February 2019
    perfect”
    barkada event sulit
    Reviewed February 14, 2019
    Dear Ormisa, Thank you for your feedback! Hope to welcome you again here at Ascott Makati! Regards, Clarissa Marie Guevara Asst Manager, Guest Service
    Responded February 17, 2019
    Ascott Makati
    12345
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    Ascott Makati
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    • Exceptional location
    • Manila Bay
    • Ayala MRT Station is within 0.27 km