Always a pleassure but have some setbacks in this stay”

Since having children in 2015, we always choose Ascott Makati for our last few days in Manila prior to our flight back overseas. It is a very convenient location, Glorietta and Greenbelt is just a few steps away. Airport is not that far away. Rooms are huge and staff are nice. But just a few setbacks on this stay. (1) they had a yearly blackout on one of our booked day, night of Jan 7 from 11pm till about 5am which aint acceptable to us, as we have a 6 month old and a 3 year old. They could’ve just blocked this date from booking to avoid such inconvenience. They did offer to move us to their subsidiary hotel during this time, but again (2) we were told we will be staying in Sommerset Olympia near Manila Pen. We have made plans to have dinner in Manila Pen. Only to find out that we were instead going to stay in Milenia which is no where near any good establishment for us to roam around. Whole afternoon wasted for us. Overall, we would still choose Ascott. But would very much appreciate given advise of such blackouts given that it is a yearly thing, during booking so we can avoid it. Having young kids is not that easy for such.

Great value and location.”

I did a lot or research into hotels in both Manila and Makati. I decided on the Ascott due to its price and favourable reviews. When I arrived late in the evening, the hotel was rather quiet. The entrance is on the ground floor but the lobby is on the 6th floor. The ground floor entrance is well staffed with attendance, and I had assistance bringing up my bags to the 6th floor. The lobby is very large and clean. I went up to my room, and was impressed with the hallway. It was wide and had no issues with two people walking side-by-side. The 1-bedroom suite was much larger than I expected. The bedroom itself was as large as a regular hotel room. The living room/dining room was super. The kitchenette was larger than what you'd expect a kitchenette to be. The fridge was large enough to stock a week of supplies for a family of four. The hotel was quiet throughout my stay. I stayed on a non-smoking floor. The bed was a little saggy in the middle, but nothing that took away from the sleep quality. I would definitely stay there again. It was about the best hotel for its price.

Always exceptional ”

The Ascott Makati and staff never disappoint when I am in Manila. The rooms are fantastic, the service is great and the staff are always helpful. It’s in a great location and close to anything you could possibly need. My only gripe, and it is a small one, is that many times, if you attempt to call the guest services line, it either rings and rings with no answer or is busy. Very frustrating. Staff should know to answer quickly and ask the caller to hold at the very minimum. I sometimes suspect there is not a dedicated guest services team. This aside, I love the Ascott Makati and only stay elsewhere when they are fully booked.

Great service, great value”

i have stayed at other hotels in manila but i have always stayed at the ascott makati the last 2-3 years. i like it because of its location which allows me to meet clients, shop and enjoy the restaurants and bars in makati. it is always a pleasure with the check ins and check outs. the service is excellent and the reception even managed to get me a credit after i was day late to check in after i was stranded in australia. i will continue to stay there when i am in manila.

Firm favourite”

I must thank the management for accommodating the change of dates due to a change in my travel plans. This flexibility and level of understanding is what makes me stay at Ascott Makati everytime I am in Manila. The front desk was friendly and the concierge department was super helpful. The apartment was clean, bright and well decorated. Breakfast was good value but the coffee took a while to arrive. I aslo feel however that WiFi should be free to guests who frequent the Ascott Makati.

January 2020”

This serviced apartment, The Ascott Makati, is always our “go to” accommodation at the end of our visits to the Philippines. All categories are of 5 star quality. No questions asked. However, during our January 2020 stay, there was one slight negative. The breakfast buffet was not as impressive as previous visits. The menu lacked common Filipino breakfast dishes, such as, tocino or longanisa. Also, some mornings, the breakfast staff seemed not attentive to the guests needs, as we felt neglected at times. Which can be frustrating while trying to enjoy our breakfast. Regardless, our stay was pleasant, overall. The Ascott Makati is always in our top 3 recommended accommodations in the Philippines.

Value For Money”

- Located in the heart of the most prime city of Manila Philippines - Big spacious units - Definitely superb value for money! For the price you pay in other hotels -- normally you'll only get a small room, about 30 SQM. But in Ascott you get a 70 SQM Exec 1BR already! - Everything is a walking distance away - Located on top of one of the desirable shopping malls in Manila - For "staycationers" or tourists visiting Manila Ascott is the best value for money hotel - Also book via Agoda as over the counter booking will cost about 40% more than Agoda rates.

What to say about Ascott???”

The Ascott in Makati is a great hotel. It's obvious the staff have been very well trained in Hotel and Restaurant, everything works, room service is outstanding. Stayed in a studio and a 1 bedroom and both were great rooms. For the price through Agoda, it is a great deal in Makati. Location of the hotel is excellent, lots of bars and restaurants around and it is very close to the greenbelt.

Nice hotel, a bit outdated but overall a very satisfying Ascott experience!”

I don't usually give reviews to Agoda since in my experience, they tend to delete negative parts or comments from guests. Anyway, here goes: My overall experience with Ascott Makati is great! The room (in old wing) is very spacious and the reception is kind enough to give me a complimentary upgrade and breakfast, to which we were very grateful for! :) The room itself is a bit outdated, but very spacious. We were give an 1-br room complete with kitchen and living room. There are stains on the lampshade in the living room and curatins. The carpet appeared a bit dirty but maybe that's just the color? Phone is showing age in its yellow-y color. But everything else, from the food, to staff to size of the room, PERFECT! :) Your front desk staff also needs praise for their courteousness and reliability. Thank you for your hospitality Ascott Makati.

The Best Hotel in Ayala Center”

have previously stayed at joya lofts in rockwell, but wanted to try something new. being in the philippines for about 2 weeks, you really want to do your laundry especially when in a warm tropical setting. looked around for something similar and found ascott. me and my boyfriend fell in love with it. the hotel is exceptionally beautiful, all the front desk persons are super friendly. i'd like to point out carol, who was so nice enough to put me and our other friend on the same floor, and gave us complimentary breakfast on the next stay. we had to check out and move to h20 hotel for the sake of being closer to a friend's wedding venue. so when we returned to ascott for 2 more days, our room included free breakfast. the location is wonderful. i can't wait to go back to manila. we are for sure staying at ascott again. we rave about it to all our friends.

Exceeds our expectations :)”

It was our first time in Ascott Makati and we booked 2 bedroom deluxe for 2 nights for our group. It was really good hotel, clean and big rooms (with complete kitchen utensils and washing machine too). They have a good customer service and even gave us free 1 extra bed. It was my bf's birthday and they surprised him with free cake and balloons plus they sang for him too. Really great stay and we will surely be back! Thanks ascott makati! Super recommended!

Ascot makati is a great location for everyone”

i stayed in a one bedroom for two weeks & the room is marvelous and lived up to my expectations,it's clean and cleanliness was maintained the whole time of my stay.i got a view of shangrila makati,glorietta and hotel intercon including ayala avenue.i love staying in different hotels and i could say that staying in ascott makati was an absolute treasure. staff were friendly,polite and genuinely nice during my stay, services are amazing. the location is superb, close to shopping mall - glorietta, sm makati, landmark, rust an, greenbelt, near fantastic restaurants. very close to mrt ayala which will bring you to majormshopping areas in manila and quezon city.

Great location, very beautiful hotel & affordable”

went to the philippines for a very close friend's wedding. planned on staying in makati for 2 weeks. stayed at the ascott before, and fell in love with it. the location, price, quality of service, room amenities which includes a kitchen, washer/dryer, and 2 very spacious bedrooms. able to share with another couple, they really loved the hotel and location. glorietta mall is just downstairs, also sm makati, and greenbelt is just a simple walking distance to our hotel. will stay here again!

Centrally located apartment style living”

We stayed for 5 days at the Ascott Makati during the busy holiday season. It was so conveniently located to all shopping establishments and bars and restaurants that we walked everywhere, and avoided taking taxis, as traffic was at a crawl in the Makati and surrounding areas. The staff was extremely helpful and courteous throughout our entire stay. We felt secure at all times. The daily buffet breakfast as well as room service was great, our room was extremely spacious at over 500 sq.ft and with full kitchen and washer and dryer. It was a very pleasant stay from beginning to end.

Great Location ”

Hotel is just a step away to malls and retaurants within the Ayala Center. My deluxe room is clean, spacious and have a city view. Staff are friendly and accomodating. The room I booked via Agoda does not include a breakfast but as courtesy Ascott gave me a complimentary breakfast. Breakfast at the Myrons Restaurant is a thumbs up. I highly recommend Ascott Makati as a place to stay if you want to have an easy access to malls (SM, Glorietta and Greenbelt) , resturants,, transport, park (Greenbelt) and church (Greenbelt). The location, room amenities and hotel staff made my stay a memorable one. Ascott Makati will defintely be included in one of my favorite staycation. 👍

We will stay there next time.”

What an amazing hotel. The lobby is on the 6th floor so you do not have to deal with street level noise and traffic. The Ascott is beautiful and has a lot to offer guests staying there. The staff is very friendly and helpful. The staff member who looked after our room made towel animals for my daughter and she loved them. The breakfast in the morning is amazing. What a great and diverse spread of food. The staff even called us by name and remembered what we drank the morning before so when we sat down at our table, our beverages were already there. It's location is also a plus, right in the mall district for shopping and a lot of restaurants are around the complex. There is a great German restaurant right outside the front door! This hotel was such an amazing place, our whole family loved it and we look forward to staying there again during our next trip to Manila.

Excellent Location”

was very amazed at how beautiful the hotel was once stepped in the lobby. then first step in the room was magnificent! super plush, marble floors, soft carpet, large rooms, livings room, and bathroom was superb. excellent location, affordable price, very pleasant employees. but something i didn't expect, guess i had to read the fine print. am suggesting this to all my friends and family for their next visit to manila. ascott is excellent!!! hotel feature tip : if you're travelling with a group of friends or family, a 2bedroom would be ideal. that way you don't always have to locate the other members by going to their room. it's so huge a 2 bedroom gives lots of space

Excellent Location”

was very amazed at how beautiful the hotel was once stepped in the lobby. then first step in the room was magnificent! super plush, marble floors, soft carpet, large rooms, livings room, and bathroom was superb. excellent location, affordable price, very pleasant employees. but something i didn't expect, guess i had to read the fine print. am suggesting this to all my friends and family for their next visit to manila. ascott is excellent!!! hotel feature tip : if you're travelling with a group of friends or family, a 2bedroom would be ideal. that way you don't always have to locate the other members by going to their room. it's so huge a 2 bedroom gives lots of space

Strategic location for shopaholics”

The Ascott Makati residences is perfect location for persons whose anti stress is shopping. All the great malls are walking distance including restaurants. It's a one stop hotel. The hotel is well kept, clean and the staff are friendly, accommodating and fast service especially housekeeping and check out counter. In short, it exceeded my expectations and I have recommended this hotel to my friends. I will stay here again next year on my birthday. The breakfast buffet is superb, great!!!

Lovely hotel, clean, great location”

the reason why i moved to ascott makati were the bad experiene i had from bsa tower. they accused my brother that he took away dirty towels. the staff were very unprofesional. therefore i searched for a new hotel and i was not wrong to choose ascot makati hotel. location, amenities including washing up liquid was available. i will consider to stay again with this hotel. thank you for considering for the cancellation from bsa hotel.