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Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati
Ascott Makati

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8.7

Excellent

4,090 reviews

4,090 reviews

Housekeeping75
Breakfast31
Shops19
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Hard Rock Cafe

60 m

Power Books

80 m

Bibliarch Bookstore

110 m

Glorietta

120 m

Repertory Globe Theatre

180 m

Popular landmarks
Robinsons Place Manila

5.3 km

Rizal Park

6.2 km

National Museum

6.3 km

Manila Ocean Park

6.6 km

Fort Santiago

6.9 km

Closest landmarks
SM Valet Parking

160 m

6750 Steel Carpark

170 m

Park Square Car Park

190 m

Park Square

240 m

V Bar

240 m

2020

Ascott Makati

Makati, Makati, Manila, Philippines, 1224 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Pets allowed

Car park

Exercise area

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.3
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.5 km

Rooms available at Ascott Makati

Excellent
Room comfort & quality

8.6

2 Bedroom Deluxe
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1 Bedroom Premier Apartment
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 bedroom Deluxe Suite
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 queen bed and 1 king bed
Enter dates to see prices
3 bedrooms
...
  • Outdoor view
  • Non-smoking
  • 1 queen bed & 2 queen beds ...
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Executive Suite
...
  • Outdoor view
  • Non-smoking
  • 1 queen bed & 1 king bed
Enter dates to see prices
Studio Executive Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Executive Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Makati?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Makati?

Ascott Makati is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2640 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ascott Makati also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ascott Makati has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Ascott Makati?

Wake up to a great continental breakfast at Ascott Makati. Adults can enjoy breakfast offered with an additional charge of 990 PHP if not included in the room rate.

What are my dining options at Ascott Makati?

Ascott Makati features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Ascott Makati?

On-site venues and convenient event services make Ascott Makati an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Ascott Makati?

Ascott Makati does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ascott Makati?

The closest train, metro, or bus station to Ascott Makati is Ayala MRT Station, 270 m away.

What restaurants are nearby Ascott Makati?

Restaurants including Buffalo Wings N' Things, Salad Stop! and Q-Daddy are popular in Ascott Makati’s neighborhood which is known as Makati.

What popular shopping places are close to Ascott Makati?

Shopping options in Ascott Makati’s Makati neighborhood include Glorietta, SM Makati and SM Department Store.

What are popular attractions near Ascott Makati?

Guests at Ascott Makati can easily visit Palm Promenade Park, Mary Mother of Hope - Landmark Chapel and Ayala Museum located in the Makati area.

What popular natural sightseeing spots are close to Ascott Makati?

Ascott Makati’s nearby natural sights include Sample1 located in the same Makati area.

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See map

Explore the neighborhood

What people love about Ascott Makati

  • 10

    Exceptional

    "5 star amenities and would recommend to others!"

    Mary

    |

    July 28, 2022

  • 10

    Exceptional
    Spaciousness

    "Our lodging was roomy and spacious."

    Jaclyn

    |

    July 26, 2022

  • 9.6

    Exceptional
    Staff 

    "A very service oriented hotel covering all aspects of courteousy and friendliness."

    John

    |

    July 26, 2022

Overall rating:

8.7

Excellent
4,090 reviews
Cleanliness
8.8
Facilities
8.6
Location
9.5
Read all reviews >
What travelers say they love:
Hence would stay definitely again.
Olli from Finland
Couple
More about Ascott Makati

More about Ascott Makati

Ascott Makati

You'll love the exceptional convenience during your stay at Ascott Makati, located right in the heart of the city center, with an easy access to everything in Manila.
The superior services and facilities offered at Ascott Makati will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Manila can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Ascott Makati. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Ascott Makati. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Ascott Makati offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Ascott Makati, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Never let a day go wasted when you're at Ascott Makati with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage and salon. The many offerings at Ascott Makati ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

113 mentions

Housekeeping

89 mentions

Swimming Pool

49 mentions

Food & Dining

35 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • Accessible vanities
  • Adjustable height hand-held shower wand
  • Air purifier
  • Alarm clock
  • Audible alarm
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • DVD/CD player
  • Fire extinguisher
  • Free tea
  • Full kitchen
  • Hand sanitizer
  • High floor
  • Humidifier
  • Individual air conditioning
  • Kitchenware
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered electrical outlet
  • Mirror
  • Pets allowed in room
  • Phone
  • Private entrance
  • Scale
  • Self-closing door
  • Sewing kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Soundproofing
  • Towels
  • Trouser press
  • TV
  • Umbrella
  • Visual alarm
  • Wake up call
Food and dining
Restaurants on site

Myron's Restaurant

  • Cuisine: American, Asian
  • Menu: A-la-carte
Location
Makati, Makati, Manila, Philippines, 1224
Exceptional
Location

9.5

Airports

  • Ninoy Aquino International Airport (MNL)
    4.5 km 16 min drive
  • Subic Bay International Airport (SFS)
    84.5 km

Public transportation

  • Ayala MRT Station
    280 m
  • Buendia 3 MRT Station
    970 m

Hospital or clinic

  • LSM Dental clinic
    330 m

Shopping

  • Robinsons Place Manila
    5.3 km

Convenience store

  • Family Mart
    180 m 4 min drive

Cash withdrawal

  • ATM
    20 m 3 min walk
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.3 km
  • Rizal Park
    6.2 km
  • National Museum
    6.3 km
  • Manila Ocean Park
    6.6 km
  • Fort Santiago
    6.9 km
  • San Agustin Church
    6.9 km
  • Casa Manila
    7.0 km
  • Quiapo Church
    7.0 km
  • Manila Cathedral
    7.3 km
  • Intramuros
    7.5 km

Nearby landmarks

  • Hard Rock Cafe
    60 m
  • Power Books
    80 m
  • Bibliarch Bookstore
    110 m
  • Glorietta
    120 m
  • SM Valet Parking
    160 m
  • 6750 Steel Carpark
    170 m
  • Repertory Globe Theatre
    180 m
  • SM Makati
    190 m
  • NeoComputer.Net
    190 m
  • Park Square Car Park
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is located in a residential area and strictly enforces a no-party or excessive noise policy.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • There will be a penalty of PHP 10,000 and a cleaning fee of PHP 25,000 for smoking outside the designated areas.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2640 PHP

Extras

  • Breakfast charge (unless included in room price)990 PHP

The property

  • Number of restaurants1
  • Number of rooms 362
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

This property offers a government-approved quarantine package for guests returning from abroad. Please contact the property for more details.

Reviews of Ascott Makati from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.6
Location9.5
Room comfort and quality8.6
Service8.7
Value for money8.3
High score for Manila
Rating
9+ Exceptional (761)
8-9 Excellent (371)
7-8 Very Good (318)
6-7 Good (98)
<6 Below Expectation (131)
Time of the year
Mar - May (385)
Jun - Aug (349)
Sep - Nov (439)
Dec - Feb (506)
All guests (2,832)
All room types
All languages

Show reviews that mention 

Showing 1,679 verified guest comments
12345
10.0
Exceptional
Vincent from Singapore
Family with young children
1 Bedroom Executive Suite
Stayed 3 nights in January 2019

Always a pleassure but have some setbacks in this stay”

Since having children in 2015, we always choose Ascott Makati for our last few days in Manila prior to our flight back overseas. It is a very convenient location, Glorietta and Greenbelt is just a few steps away. Airport is not that far away. Rooms are huge and staff are nice. But just a few setbacks on this stay. (1) they had a yearly blackout on one of our booked day, night of Jan 7 from 11pm till about 5am which aint acceptable to us, as we have a 6 month old and a 3 year old. They could’ve just blocked this date from booking to avoid such inconvenience. They did offer to move us to their subsidiary hotel during this time, but again (2) we were told we will be staying in Sommerset Olympia near Manila Pen. We have made plans to have dinner in Manila Pen. Only to find out that we were instead going to stay in Milenia which is no where near any good establishment for us to roam around. Whole afternoon wasted for us. Overall, we would still choose Ascott. But would very much appreciate given advise of such blackouts given that it is a yearly thing, during booking so we can avoid it. Having young kids is not that easy for such.

Reviewed January 12, 2019

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Dear Vincent, It was a great pleasure having you stay at Ascott Makati. Thank you for sharing your feedback about your stay experience. We would like to apologize if we had failed to meet your expectations during your recent stay with us. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Clarissa Marie Guevara Asst Manager, Guest Service

Responded January 29, 2019
Ascott Makati
9.7
Exceptional
Steven from Canada
Business traveler
1 Bedroom Executive
Stayed 4 nights in December 2011

Great value and location.”

quiet, non-smoking rooms available.

I did a lot or research into hotels in both Manila and Makati. I decided on the Ascott due to its price and favourable reviews. When I arrived late in the evening, the hotel was rather quiet. The entrance is on the ground floor but the lobby is on the 6th floor. The ground floor entrance is well staffed with attendance, and I had assistance bringing up my bags to the 6th floor. The lobby is very large and clean. I went up to my room, and was impressed with the hallway. It was wide and had no issues with two people walking side-by-side. The 1-bedroom suite was much larger than I expected. The bedroom itself was as large as a regular hotel room. The living room/dining room was super. The kitchenette was larger than what you'd expect a kitchenette to be. The fridge was large enough to stock a week of supplies for a family of four. The hotel was quiet throughout my stay. I stayed on a non-smoking floor. The bed was a little saggy in the middle, but nothing that took away from the sleep quality. I would definitely stay there again. It was about the best hotel for its price.

Reviewed December 23, 2011

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10.0
Exceptional
Stephen from Thailand
Couple
Stayed 7 nights in September 2019

Always exceptional ”

The Ascott Makati and staff never disappoint when I am in Manila. The rooms are fantastic, the service is great and the staff are always helpful. It’s in a great location and close to anything you could possibly need. My only gripe, and it is a small one, is that many times, if you attempt to call the guest services line, it either rings and rings with no answer or is busy. Very frustrating. Staff should know to answer quickly and ask the caller to hold at the very minimum. I sometimes suspect there is not a dedicated guest services team. This aside, I love the Ascott Makati and only stay elsewhere when they are fully booked.

Reviewed September 22, 2019

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Dear Stephen, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We thank you as well for bringing up above information with regards to our guest services team. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst Manager, Guest Service

Responded September 26, 2019
Ascott Makati
9.3
Exceptional
kong from Malaysia
Family with young children
2 bedroom Deluxe Suite
Stayed 2 nights in September 2011

Great service, great value”

location, service, rooms

i have stayed at other hotels in manila but i have always stayed at the ascott makati the last 2-3 years. i like it because of its location which allows me to meet clients, shop and enjoy the restaurants and bars in makati. it is always a pleasure with the check ins and check outs. the service is excellent and the reception even managed to get me a credit after i was day late to check in after i was stranded in australia. i will continue to stay there when i am in manila.

Reviewed October 03, 2011

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9.7
Exceptional
kong from Malaysia
Family with teens
2 bedroom Deluxe Suite
Stayed 2 nights in November 2012

Firm favourite”

Familiarity, Consistency of Service and Excellent Location

I must thank the management for accommodating the change of dates due to a change in my travel plans. This flexibility and level of understanding is what makes me stay at Ascott Makati everytime I am in Manila. The front desk was friendly and the concierge department was super helpful. The apartment was clean, bright and well decorated. Breakfast was good value but the coffee took a while to arrive. I aslo feel however that WiFi should be free to guests who frequent the Ascott Makati.

Reviewed November 27, 2012

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10.0
Exceptional
Neal from Australia
Family with young children
2 bedroom Deluxe Suite
Stayed 4 nights in January 2020

January 2020”

This serviced apartment, The Ascott Makati, is always our “go to” accommodation at the end of our visits to the Philippines. All categories are of 5 star quality. No questions asked. However, during our January 2020 stay, there was one slight negative. The breakfast buffet was not as impressive as previous visits. The menu lacked common Filipino breakfast dishes, such as, tocino or longanisa. Also, some mornings, the breakfast staff seemed not attentive to the guests needs, as we felt neglected at times. Which can be frustrating while trying to enjoy our breakfast. Regardless, our stay was pleasant, overall. The Ascott Makati is always in our top 3 recommended accommodations in the Philippines.

Reviewed January 28, 2020

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Dear Neal, Thank you for your review. It was glad to hear that we were able to make your stay more comfortable. We value your feedback and rest assured that we take these seriously. We hope to see you again here at Ascott Makati. Regards, Clarissa Guevara Asst Manager, Guest Services

Responded March 31, 2020
Ascott Makati
9.0
Exceptional
Oliver from Philippines
Family with young children
1 Bedroom Executive
Stayed 2 nights in December 2012

Value For Money”

Very spacious compared to the neighboring hotels

- Located in the heart of the most prime city of Manila Philippines - Big spacious units - Definitely superb value for money! For the price you pay in other hotels -- normally you'll only get a small room, about 30 SQM. But in Ascott you get a 70 SQM Exec 1BR already! - Everything is a walking distance away - Located on top of one of the desirable shopping malls in Manila - For "staycationers" or tourists visiting Manila Ascott is the best value for money hotel - Also book via Agoda as over the counter booking will cost about 40% more than Agoda rates.

Reviewed December 27, 2012

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10.0
Exceptional
Craig from Canada
Solo traveler
1 Bedroom Executive
Stayed 10 nights in September 2009

What to say about Ascott???”

The Pros is that pretty much everything in this hotel is superb
Don't really have any

The Ascott in Makati is a great hotel. It's obvious the staff have been very well trained in Hotel and Restaurant, everything works, room service is outstanding. Stayed in a studio and a 1 bedroom and both were great rooms. For the price through Agoda, it is a great deal in Makati. Location of the hotel is excellent, lots of bars and restaurants around and it is very close to the greenbelt.

Reviewed September 23, 2009

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8.4
Excellent
Mary from Philippines
Family with young children
Deluxe Double
Stayed 1 night in November 2017

Nice hotel, a bit outdated but overall a very satisfying Ascott experience!”

I don't usually give reviews to Agoda since in my experience, they tend to delete negative parts or comments from guests. Anyway, here goes: My overall experience with Ascott Makati is great! The room (in old wing) is very spacious and the reception is kind enough to give me a complimentary upgrade and breakfast, to which we were very grateful for! :) The room itself is a bit outdated, but very spacious. We were give an 1-br room complete with kitchen and living room. There are stains on the lampshade in the living room and curatins. The carpet appeared a bit dirty but maybe that's just the color? Phone is showing age in its yellow-y color. But everything else, from the food, to staff to size of the room, PERFECT! :) Your front desk staff also needs praise for their courteousness and reliability. Thank you for your hospitality Ascott Makati.

Reviewed November 17, 2017

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Thank you for taking the time to write and share a review here in Agoda. We truly appreciate your kind words and compliments, highlighting the service of our associates particularly from our Guest Service Team. We shall definitely share your kind words for their inspiration. We have also taken note of your constructive feedback. We shall definitely look into this. Pleased to share that the 2nd leg of our room renovation is underway thus should enhance and improve the condition of the apartments on the non renovated wing. We also recommend that you book the renovated Suites so that you may experience our new rooms. We appreciate the support and we look forward to welcome you back at your home here in Manila. Sincerely, The Management

Responded December 04, 2017
Ascott Makati
10.0
Exceptional
Alvin from United States
Couple
2 bedroom Deluxe Suite
Stayed 7 nights in December 2011

The Best Hotel in Ayala Center”

Washer/Dryer included

have previously stayed at joya lofts in rockwell, but wanted to try something new. being in the philippines for about 2 weeks, you really want to do your laundry especially when in a warm tropical setting. looked around for something similar and found ascott. me and my boyfriend fell in love with it. the hotel is exceptionally beautiful, all the front desk persons are super friendly. i'd like to point out carol, who was so nice enough to put me and our other friend on the same floor, and gave us complimentary breakfast on the next stay. we had to check out and move to h20 hotel for the sake of being closer to a friend's wedding venue. so when we returned to ascott for 2 more days, our room included free breakfast. the location is wonderful. i can't wait to go back to manila. we are for sure staying at ascott again. we rave about it to all our friends.

Reviewed January 18, 2012

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10.0
Exceptional
Jillian from Philippines
Group
2 bedroom Deluxe Suite
Stayed 2 nights in August 2018

Exceeds our expectations :)”

It was our first time in Ascott Makati and we booked 2 bedroom deluxe for 2 nights for our group. It was really good hotel, clean and big rooms (with complete kitchen utensils and washing machine too). They have a good customer service and even gave us free 1 extra bed. It was my bf's birthday and they surprised him with free cake and balloons plus they sang for him too. Really great stay and we will surely be back! Thanks ascott makati! Super recommended!

Reviewed August 23, 2018

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Dear Jillian, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. We're glad that your boyfriend's birthday celebration has been a memorable one! Thank you for sharing your experience and we look forward to welcoming you again. Warm regards, Katrina Apuan-Bacungan Guest Experience Manager

Responded September 04, 2018
Ascott Makati
8.3
Excellent
Claville from Australia
Solo traveler
1 Bedroom Executive
Stayed 13 nights in December 2010

Ascot makati is a great location for everyone”

Ascott is close to everything .. From shopping, business transaction, restaurants etc etc
Reception counter services needs improvement

i stayed in a one bedroom for two weeks & the room is marvelous and lived up to my expectations,it's clean and cleanliness was maintained the whole time of my stay.i got a view of shangrila makati,glorietta and hotel intercon including ayala avenue.i love staying in different hotels and i could say that staying in ascott makati was an absolute treasure. staff were friendly,polite and genuinely nice during my stay, services are amazing. the location is superb, close to shopping mall - glorietta, sm makati, landmark, rust an, greenbelt, near fantastic restaurants. very close to mrt ayala which will bring you to majormshopping areas in manila and quezon city.

Reviewed December 30, 2010

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10.0
Exceptional
Alvin from United States
Couple
2 bedroom Deluxe Suite
Stayed 2 nights in December 2011

Great location, very beautiful hotel & affordable”

elegant and home-like

went to the philippines for a very close friend's wedding. planned on staying in makati for 2 weeks. stayed at the ascott before, and fell in love with it. the location, price, quality of service, room amenities which includes a kitchen, washer/dryer, and 2 very spacious bedrooms. able to share with another couple, they really loved the hotel and location. glorietta mall is just downstairs, also sm makati, and greenbelt is just a simple walking distance to our hotel. will stay here again!

Reviewed January 18, 2012

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9.0
Exceptional
Maria from United States
Couple
Studio Executive
Stayed 5 nights in December 2011

Centrally located apartment style living”

Convenience, affordable and friendly service

We stayed for 5 days at the Ascott Makati during the busy holiday season. It was so conveniently located to all shopping establishments and bars and restaurants that we walked everywhere, and avoided taking taxis, as traffic was at a crawl in the Makati and surrounding areas. The staff was extremely helpful and courteous throughout our entire stay. We felt secure at all times. The daily buffet breakfast as well as room service was great, our room was extremely spacious at over 500 sq.ft and with full kitchen and washer and dryer. It was a very pleasant stay from beginning to end.

Reviewed December 26, 2011

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8.4
Excellent
Angelita from Philippines
Solo traveler
Studio Deluxe Room
Stayed 1 night in January 2019

Great Location ”

Hotel is just a step away to malls and retaurants within the Ayala Center. My deluxe room is clean, spacious and have a city view. Staff are friendly and accomodating. The room I booked via Agoda does not include a breakfast but as courtesy Ascott gave me a complimentary breakfast. Breakfast at the Myrons Restaurant is a thumbs up. I highly recommend Ascott Makati as a place to stay if you want to have an easy access to malls (SM, Glorietta and Greenbelt) , resturants,, transport, park (Greenbelt) and church (Greenbelt). The location, room amenities and hotel staff made my stay a memorable one. Ascott Makati will defintely be included in one of my favorite staycation. 👍

Reviewed January 29, 2019

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Dear Angelita, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again here at Ascott Makati. Warm regards, Clarissa Marie Guevara Asst. Manager, Guest Service

Responded January 29, 2019
Ascott Makati
10.0
Exceptional
Peter from United States
Family with young children
Studio Executive
Stayed 3 nights in October 2015

We will stay there next time.”

Clean room, great staff, and amazing breakfast.

What an amazing hotel. The lobby is on the 6th floor so you do not have to deal with street level noise and traffic. The Ascott is beautiful and has a lot to offer guests staying there. The staff is very friendly and helpful. The staff member who looked after our room made towel animals for my daughter and she loved them. The breakfast in the morning is amazing. What a great and diverse spread of food. The staff even called us by name and remembered what we drank the morning before so when we sat down at our table, our beverages were already there. It's location is also a plus, right in the mall district for shopping and a lot of restaurants are around the complex. There is a great German restaurant right outside the front door! This hotel was such an amazing place, our whole family loved it and we look forward to staying there again during our next trip to Manila.

Reviewed November 03, 2015

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9.3
Exceptional
Penghui from Singapore
Business traveler
Stayed 4 nights in March 2011

Excellent Location”

Lots of Shopping Options

was very amazed at how beautiful the hotel was once stepped in the lobby. then first step in the room was magnificent! super plush, marble floors, soft carpet, large rooms, livings room, and bathroom was superb. excellent location, affordable price, very pleasant employees. but something i didn't expect, guess i had to read the fine print. am suggesting this to all my friends and family for their next visit to manila. ascott is excellent!!! hotel feature tip : if you're travelling with a group of friends or family, a 2bedroom would be ideal. that way you don't always have to locate the other members by going to their room. it's so huge a 2 bedroom gives lots of space

Reviewed May 02, 2011

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9.0
Exceptional
Penghui from Singapore
Business traveler
Studio Executive
Stayed 3 nights in July 2011

Excellent Location”

Lots of Shopping Options

was very amazed at how beautiful the hotel was once stepped in the lobby. then first step in the room was magnificent! super plush, marble floors, soft carpet, large rooms, livings room, and bathroom was superb. excellent location, affordable price, very pleasant employees. but something i didn't expect, guess i had to read the fine print. am suggesting this to all my friends and family for their next visit to manila. ascott is excellent!!! hotel feature tip : if you're travelling with a group of friends or family, a 2bedroom would be ideal. that way you don't always have to locate the other members by going to their room. it's so huge a 2 bedroom gives lots of space

Reviewed August 17, 2011

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9.3
Exceptional
Rosvilinda from Philippines
Family with teens
Studio Executive
Stayed 1 night in December 2011

Strategic location for shopaholics”

Accessible to great shopping malls and business centers

The Ascott Makati residences is perfect location for persons whose anti stress is shopping. All the great malls are walking distance including restaurants. It's a one stop hotel. The hotel is well kept, clean and the staff are friendly, accommodating and fast service especially housekeeping and check out counter. In short, it exceeded my expectations and I have recommended this hotel to my friends. I will stay here again next year on my birthday. The breakfast buffet is superb, great!!!

Reviewed December 21, 2011

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10.0
Exceptional
shirley from United Kingdom
Family with young children
2 bedroom Deluxe Suite
Stayed 2 nights in October 2011

Lovely hotel, clean, great location”

frienliness, excellent services, convenient to all my requirements

the reason why i moved to ascott makati were the bad experiene i had from bsa tower. they accused my brother that he took away dirty towels. the staff were very unprofesional. therefore i searched for a new hotel and i was not wrong to choose ascot makati hotel. location, amenities including washing up liquid was available. i will consider to stay again with this hotel. thank you for considering for the cancellation from bsa hotel.

Reviewed October 26, 2011

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