Ascott Marunouchi Tokyo
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Ascott Marunouchi Tokyo

1-1-1 Otemachi, Chiyoda, Nihonbashi, Tokyo, Japan, 100-0004
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 Ascott Marunouchi Tokyo
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    Studio - 2 people - Guestroom Ascott Marunouchi Tokyo
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     Ascott Marunouchi Tokyo

    Ascott Marunouchi Tokyo Reviews

    9.0
    Exceptional
    /10
    (437 reviews)See what guests said
    10.0
    Exceptional

    "Staffs are helpful, and nice."

    ho C.

    -

    January 3, 2019

    9.6
    Exceptional cleanliness
    Recommended by 96% of guests

    Things you’ll love about Ascott Marunouchi Tokyo

    Things you'll love

    • 350 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Tsukiji Outer Market2.61 km
  • Tokyo Tower3.52 km
  • Roppongi Hills4.19 km
  • Asakusa-Jinja (Asakusa Shrine)4.44 km
  • Shinjuku Gyoen Park4.72 km
  • Tokyo Skytree Town5.09 km
  • Meiji Shrine5.86 km
  • Tokyo Metropolitan Government Buildings6.44 km
  • Odaiba7.01 km
  • Tokyo Disneyland12.32 km
  • Value for money8.8
    Location rating8.8
    Nearest airportHaneda Airport (HND)
    Distance to airport15.8 km

    Rooms available at Ascott Marunouchi Tokyo

    Deluxe 1 King
    Deluxe 1 King
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio - 2 people
    Studio - 2 people
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive 1-Bedroom
    Executive 1-Bedroom
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium 1-Bedroom
    Premium 1-Bedroom
    ...
    • Room size: 91 m²/980 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 55 m²/592 ft²
    • Shower and bathtub
    Enter dates to see prices
    Deluxe 2 Twin
    Deluxe 2 Twin
    ...
    • Room size: 55 m²/592 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Studio Twin bed
    Studio Twin bed
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Studio Double Room
    Studio Double Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    Enter dates to see prices
    1-Bedroom Premier
    1-Bedroom Premier
    ...
    • Room size: 91 m²/980 ft²
    • Non-smoking
    Enter dates to see prices
    1-Bedroom Executive
    1-Bedroom Executive
    ...
    • Room size: 76 m²/818 ft²
    • Non-smoking
    Enter dates to see prices

    What people love about Ascott Marunouchi Tokyo

    • 9.6
      Exceptional

      "Nice room, clean bed, spacious bathroom."

      Wai H.

      |

      November 15, 2018

    • 10.0
      Exceptional

      "The room, the view, the staff - all 5 stars!"

      Cynthia

      |

      October 11, 2018

    • 9.2
      Exceptional

      "Booked a spacious one-bedroom with 2 bathrooms, separate living room, and fully equipped kitchen."

      Akara

      |

      March 13, 2018

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    More about Ascott Marunouchi Tokyo

    More about Ascott Marunouchi Tokyo

    10.0
    Exceptional

    "Great stay in a convenient location!"

    Wen-mei

    |

    August 10, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Enjoy the sky swimming pool & gym."

    ChihYu

    |

    September 20, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    All electricity will be down due to electrical inspection on September 29, 2019 from 01:00 PM to 06:00 PM.
    Due to electrical inspection, restaurant opens only for breakfast and menu will be limited.

    Reviews of Ascott Marunouchi Tokyo from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (437)Booking.com Reviews (806)
    9.0
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.0
    Location8.8
    Service9.1
    Value for money8.8
    All languages
    All guests (437)
    All room types

    Show reviews that mention 

    Showing 116 verified guest comments
    12345
    10.0
    Exceptional
    Michelle from Australia
    Couple
    Studio - 2 people
    Stayed 1 night in February 2019

    Fantastic”

    We stayed one night in a studio apartment. The apartment is very well equipped and the washing machine is a great addition. The bed was very comfortable and the beautiful linen was greatly appreciated. There is a lovely view from the huge window which makes the apartment feel very spacious. Loved having a pool onsite too. Staff were very helpful and friendly. The apartment can be reached easily by underground train or alternatively it is only a short walk from Tokyo Station. Highly recommended.

    Reviewed February 22, 2019
    9.2
    Exceptional
    Tung from Malaysia
    Family with teens
    Studio - 2 people
    Stayed 3 nights in January 2019

    Exceptional”

    Good location, just 5 min walk to the nearest station which is one station away from Tokyo station. Very adequate facilities in the room to make this a comfortable stay. Especially liked the washing machine in the room itself.

    Reviewed February 01, 2019
    9.2
    Exceptional
    Melanie from Indonesia
    Family with young children
    Deluxe 1 King
    Stayed 6 nights in December 2018

    Home away from home”

    Stayed in the one bedroom for 6 nights, and loved it. The kitchen & washing machine really came in handy. The room & bathroom is very spacious & clean, with modern furnishing & appliances. Staff are friendly & helpful, with good command of english. I emailed several times for advice and they promptly replied. Marunouchi is Tokyo’s cbd, and Ascott is located in the quieter part. There are restaurants underneath the adjacent office buildings, but are closed on weekends. It’s a short walk to other buildings with more dining options like Oazo or Kitte. The otemachi metro station is underneath the property, accessible through escalator & elevator without having to exit the building. Mind you, tokyo metro stations have steps everywhere, so it’s not like you can take the subway to the hotel carrying bulky luggage. There’s a shuttle bus from Ascott to Narita for ¥5000/person or you can take the airport limousine bus from Hoshinoya or Tokyo Station. Taxi to Haneda costs around ¥9000.

    Reviewed December 14, 2018
    8.4
    Excellent
    Julian from United Kingdom
    Couple
    Deluxe 1 King
    Stayed 1 night in April 2019

    Excellent”

    This is a very smart place

    Reviewed May 17, 2019
    9.2
    Exceptional
    Waleeporn from Thailand
    Family with young children
    Studio - 2 people
    Stayed 5 nights in October 2018

    Highly recommend”

    We booked deluxe room and studio room for 5 nights. Rooms and services are perfect, neat, and clean. Staff is friendly with excellent service mind. As many travelers said, the location is in office area so it'll be quiet during weekends. Quite hard to find restaurants nearby but I ordered uber eat and delivered to our room. Tokyo station is just 10mins walk. I'll definitely stay again.

    Reviewed October 29, 2018
    8.8
    Excellent
    JINNY
    Couple
    Deluxe 1 King
    Stayed 4 nights in September 2018

    A little out of the way but otherwise a great hotel”

    We chose the Ascott Marunouchi Tokyo because of the laundry inside the room. However, we were shocked by the size of our room and the very helpful staff. It was a bit out of our way for our liking but that was due to our misplanning, not the hotel. Many taxi drivers weren't familiar with the Ascott as it is fairly new. But giving the driver the Otemachi Line exit was key. I would recommend the luxury apartment for their service, laundry inside the room, and cleanliness.

    Reviewed October 10, 2018
    8.4
    Excellent
    Stephanie from Hong Kong
    Couple
    Deluxe 1 King
    Stayed 2 nights in April 2018

    Enjoyed every bit at the hotel”

    The suite was amazing. However, the location was still a bit of a walk from Tokyo station. We walked on ground level from tokyo station to the hotel and it was quite a walk esp under the sun. After we learned the way underground, it was so much better to explore around using the underground network.

    Reviewed July 16, 2018

    Thank you very much for taking the time to write a review about your recent stay at Ascott Marunouchi Tokyo. Your feedback is extremely important to us and we will share about your comment. Thank you again and we will be looking forward to welcome you again. Warm regards, Ascott Marunouchi Tokyo, Guest Service Team

    Responded August 25, 2018
    Ascott Marunouchi Tokyo
    9.2
    Exceptional
    Charles from United States
    Couple
    Studio - 2 people
    Stayed 4 nights in May 2018

    Great Stay”

    First off this hotel is located in a very convenient location to both the Subway system and Tokyo station once you get the hang of the path underground and which exit is the easiest to access the hotel. Staff were friendly and generally not obtrusive which I personally value. If you need more hand-holding/personalized service this may not be the best choice for you. The room itself was very nice. It is modern and western, so keep that in mind. It was a nice change of pace for us after staying in more traditional hotels. The washer and dryer was very useful, and there are English instructions provided in a booklet. There is a Family Mart across the street open 24h for anything you might need in a pinch. Overall I really enjoyed my stay here.

    Reviewed July 02, 2018

    Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We hope that you enjoyed your stay and that the services extended to you met or even exceeded your expectations From all of us at Ascott Marunouchi Tokyo, we look forward to welcoming you again Best regards, Guest Service Team

    Responded July 14, 2018
    Ascott Marunouchi Tokyo
    9.2
    Exceptional
    kanchanit from Thailand
    Couple
    Studio - 2 people
    Stayed 6 nights in May 2018

    Location is weakness”

    After working hours, the hotel area is very quite. I think it is perfect for business trip not leisure trip. The distance from subway station to hotel is about 20 minutes and after working hour. The exit doors those belong to the main building would close. To pass the doors needs the permit cards or officer id card. That's the problem. I have to wait at the doors for someone who could pass by the id card and i could follow them.

    Reviewed June 06, 2018

    Thank you very much for taking the time to write a review about your recent stay at Ascott Marunouchi Tokyo. Your feedback is extremely important to us and we will share about your comment. Thank you again and we will be looking forward to welcome you again. Warm regards, Ascott Marunouchi Tokyo, Guest Service Team

    Responded June 16, 2018
    Ascott Marunouchi Tokyo
    9.6
    Exceptional
    Penelope
    Couple
    Deluxe 1 King
    Stayed 2 nights in January 2019

    Amazing place”

    The stay at Ascott was amazing, hardly com across apartment style hotels so having a washing machine, kitchen and cooking equipment included was a great addition to the room. The room itself is spacious and very comfortable for 2 people, and the furnishing gives the place a elegant yet homey touch. Location wise, the hotel is above the Otemachi metro station so it is very handy to get around. Staff provided great service and were very kind and helpful during our stay. Really enjoyed the stay here, would recommend to others.

    Reviewed January 25, 2019
    10.0
    Exceptional
    ho from United States
    Family with young children
    Deluxe 1 King
    Stayed 6 nights in December 2018

    Lobby grand, parking lot so good. Kitchen with full set equipment. ”

    Staffs are helpful, and nice. Parking are good, just downstair of the hotel. You don't need a jackets for picking up the car. Next building are office with at least 20’s restaurants plus store. Hotel super clean, not even a dust on any surface. Kitchen with full set of kitchen wares. The washing machine are good with dyres.

    Reviewed January 03, 2019
    6.8
    Good
    kathryn from Indonesia
    Family with teens
    Executive 1-Bedroom
    Stayed 12 nights in November 2018

    Unhelpful staff”

    2 weeks stay and they wont give us a late checkout later than 12noon. Even when the room was available. They demanded a full fee. Housekeeping was also quite bad, our room was left untidy most of the time.

    Reviewed December 08, 2018
    10.0
    Exceptional
    Geoffrey
    Couple
    Deluxe 1 King
    Stayed 7 nights in November 2018

    Amazing luxury hotel in Tokyo”

    We loved our stay at Ascott- near perfect.... the suite was beautiful and well appointed- great storage, amazing bed and bedding, wonderfully functional kitchen area and overall a very comfortable home base in a frantic city. The lobby area is beautiful with complimentary coffee. The staff are very friendly and helpful . Location is amazing, with direct subway access from the building and a 10 walk to the Tokyo railway station. Great luxury hotel option in the heart of Tokyo!

    Reviewed December 02, 2018
    9.6
    Exceptional
    Phantira from Thailand
    Family with teens
    Executive 1-Bedroom
    Stayed 4 nights in April 2018

    lovely place!”

    the place is very new, luxurious, and clean

    Reviewed March 13, 2019
    10.0
    Exceptional
    Hyeryoung from South Korea
    Group
    Deluxe 1 Bedroom Non-Smoking
    Stayed 2 nights in February 2019

    Perfect Hotel for group/family travelers! ”

    This hotel has very large room compare to other hotels in tokyo and the location is very good. It's connected to the subway station (Otemachi) and easy to get taxi in front of hotel.

    Reviewed March 04, 2019
    9.6
    Exceptional
    Santiago from Philippines
    Couple
    Studio - 2 people
    Stayed 1 night in January 2018

    A very nice and pricey hotel with a great location!”

    As they say, its location location location! This hotel is very nice and elegant. The train is a few floors down by elevator. This is most useful during those cold winter months. The place is simply awesome and well furnished. I didnt want to leave the room.

    Reviewed May 03, 2018

    Thank you for your feedback which will be shared with the team at Ascott Marunouchi Tokyo. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards Guest Service Team

    Responded May 13, 2018
    Ascott Marunouchi Tokyo
    9.2
    Exceptional
    Akara from Thailand
    Business traveler
    Premium 1-Bedroom
    Stayed 4 nights in November 2017

    A Hidden Gem in Marunouchi”

    It might not feel as upscale as nearby 5 stars hotels costing 2-3 times as much, but it certainly is the best value for the money in the area. Booked a spacious one-bedroom with 2 bathrooms, separate living room, and fully equipped kitchen. The only drawback to the room was an odd metal bar that runs across the building, blocking some of the view. The building is also adjacent to the subway. Often time you also won't find anyone downstair to greet you when you first arrive (have to take the elevator up to reception), so if you've got lots of luggages and arrive at odd hour, you might have to haul it up yourself.

    Reviewed March 13, 2018

    Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We apologize for making you feel uncomfortable, and would appreciate if you allow us another opportunity to make it right. We are making improvements with our problems and we appreciate your feedback on this areas. Our warm hospitality awaits your return sometime soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team

    Responded March 18, 2018
    Ascott Marunouchi Tokyo
    8.4
    Excellent
    Suzanne from United States
    Family with young children
    Deluxe 1 King
    Stayed 3 nights in February 2018

    not family friendly ”

    nice serviced apartments, spotlessly clean, convenient location (tho totally dead at night). but, no where on the website does it say that *children are not allowed in the swimming pool*. family friendly? really? we were so upset after being admonished by staff that we were breaking the rules, tho our children were with us and being quiet. also, rooms are very small and the divider between the bedroom and the common space is 2 sliding panels with large cutouts and vents. they do not block noise or light, so if you were planning on watching tv or reading while your spouse or child was sleeping, think again. if i were a business travel by myself, this would be a great place. as a mom with 2 small kids, it was very disappointing.

    Reviewed March 06, 2018

    Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We apologize for making you feel uncomfortable, and would appreciate if you allow us another opportunity to make it right. We are making improvements with our problems and we appreciate your feedback on this areas. Our warm hospitality awaits your return sometime soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team

    Responded March 18, 2018
    Ascott Marunouchi Tokyo
    10.0
    Exceptional
    Michelle from Australia
    Couple
    Studio - 2 people
    Stayed 1 night in January 2018

    Superb”

    Stayed 1 night in a studio apartment and it was superb. Everything you could want in a short stay and the facilities are all fantastic. Easy to get to from Tokyo Station. Definitely worth the extra $$ for a lovely stay and we look forward to returning on our next stay in Tokyo. Highly recommended.

    Reviewed February 03, 2018

    Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team

    Responded February 03, 2018
    Ascott Marunouchi Tokyo
    9.6
    Exceptional
    Serafin from Philippines
    Couple
    Deluxe 1 King
    Stayed 2 nights in July 2017

    Homey and Neat ”

    So homey and elegant! Near to subway and just few rides to Tokyo ginza shinjuku and shibuya! Complete and New Facilities like Gym and Pool. You can cook your own meal as they have the basic kitchen pots and utensils

    Reviewed July 21, 2017

    Thank you very much for taking the time to write your review of our property. We truly appreciate the kind words and the positive feedback. We would be pleased to be your hotel of choice on your next trip to Tokyo! Looking forward to welcoming you again. Best regards, Ascott Marunouchi Tokyo Guest Service Team

    Responded January 16, 2018
    Ascott Marunouchi Tokyo
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    Ascott Marunouchi Tokyo
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Tsukiji Outer Market
    • Otemachi Train Station is within 0.36 km