8.7
Excellent
/10
(1,785 reviews)See what guests said
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Deutsche Bank 50 m
ICICI Bank 60 m
Republic Plaza 80 m
Abn Amro Bank 90 m
Ocean Buidling 90 m
Raffles Place MRT Station 90 m
One Raffles Quay 100 m
Bank of America Merrill Lynch 110 m
Bank of Tokya-Mitsubushi UFI 110 m
Ong Shunmugam 120 m
Nearby landmarks
Chinatown 750 m
Sands Skypark Observation Deck 1.1 km
Singapore Flyer 1.51 km
Cloud Forest 1.62 km
Gardens By The Bay East 2.15 km
Orchard Road 2.63 km
National Orchid Garden 5.23 km
Singapore Botanic Gardens 5.3 km
Night Safari 15.03 km
Singapore Zoo 15.06 km
Ascott Raffles Place Singapore (SG Clean Certified)

"Very nice shower with bath tub also."

Seth - February 24, 2020
Cutler Suite Ascott Raffles Place Singapore (SG Clean Certified)
Lobby Ascott Raffles Place Singapore (SG Clean Certified)
Lobby Ascott Raffles Place Singapore (SG Clean Certified)
See all 65 photos
Removed from saved list
Free Wi-Fi

Ascott Raffles Place Singapore (SG Clean Certified)

No 2 Finlayson Green, CBD, Singapore, Singapore, 049247 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Chinatown
Within 750 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 110 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.4
Distance to city center0 Km
Location rating9.0
Nearest airportSeletar Airport (XSP)
Distance to airport15.1 km

Rooms available at Ascott Raffles Place Singapore (SG Clean Certified)

Excellent
Room comfort & quality
8.7
Cutler Suite
Cutler Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Collyer Suite
Collyer Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Brown Suite
Brown Suite
...
  • Room size: 75 m²/807 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Finlayson Suite
Finlayson Suite
...
  • Shower and bathtub
  • Kitchenette
  • 1 king bed
Enter dates to see prices
Cutler Suite (Studio)
Cutler Suite (Studio)
...
  • Room size: 48 m²/517 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
SUITE Finlayson Suite (1-Bedroom Apartment)
SUITE Finlayson Suite (1-Bedroom Apartment)
...
    Enter dates to see prices
    Brown Suite (One Bedroom Apartment)
    Brown Suite (One Bedroom Apartment)
    ...
    • Room size: 75 m²/807 ft²
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 60 m²/646 ft²
    Enter dates to see prices
    Finlayson Suite (One Bedroom Apartment)
    Finlayson Suite (One Bedroom Apartment)
    ...
    • Balcony/terrace
    • Shower
    • 1 king bed
    Enter dates to see prices
    Finlayson Suite (One Bedroom Apartment)
    Finlayson Suite (One Bedroom Apartment)
    ...
    • Room size: 108 m²/1163 ft²
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Ascott Raffles Place Singapore (SG Clean Certified)?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Ascott Raffles Place Singapore (SG Clean Certified)?

    Ascott Raffles Place Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Ascott Raffles Place Singapore (SG Clean Certified) has a car park that's close to the hotel.

    What is the smoking policy at Ascott Raffles Place Singapore (SG Clean Certified)?

    Ascott Raffles Place Singapore (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

    See map
    Explore the neighborhood

    What people love about Ascott Raffles Place Singapore (SG Clean Certified)

    • 10.0
      Exceptional

      "Great Room, MRT next door, Great facilities"

      Jane

      |

      September 18, 2019

    • 10.0
      Exceptional

      "The room are superb complete with microwave oven and washing machine and dryer."

      Firdaus

      |

      June 24, 2019

    • 8.0
      Very good

      "I am ok with the no view room and had an enjoyable and very quiet three nights stay."

      Man

      |

      July 22, 2019

    Property ranking|Compared to 866 Singapore properties
    See all rankings
    Room comfort score
    8.7/10
    Cleanliness score
    9.1/10
    Review score - United States
    8.9/10
    Service score
    8.8/10
    Better than
    94
    %
    of Singapore properties
    Better than
    93
    %
    of Singapore properties
    Better than
    91
    %
    of Singapore properties
    Better than
    90
    %
    of Singapore properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.7
    Excellent
    1,785 reviews
    Cleanliness
    9.1
    Facilities
    8.5
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    Nice place dan nice city
    SOBARI from Indonesia
    Family with older children
    More about Ascott Raffles Place Singapore (SG Clean Certified)

    More about Ascott Raffles Place Singapore (SG Clean Certified)

    Ascott Raffles Place Singapore (SG Clean Certified) is ideal for business and leisure guests with its location in the financial and entertainment district. It has been restored, now boasting unique decorations with Art Deco architecture. Being in the bustling central business district will serve as an advantage for business travelers while those on holiday are a short walk to streets filled with international cuisines, shopping malls, and internationally known tourist attractions. Trendy Orchard Road, Chinatown, One Marina Boulevard, Esplanade Theaters on the Bay, and the nightlife of Clarke Quay are all worth a visit for highlights during your stay. With much to explore in Singapore, guests can conveniently do so when staying at Ascott Raffles Place Singapore (SG Clean Certified).

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    Most talked about facilities

    Housekeeping
    41 mentions
    Breakfast
    33 mentions
    Swimming Pool
    32 mentions
    Food & Dining
    10 mentions

    What they offer

    8.0
    Very good

    "I have stayed at this place before and am generally very hap..."

    Man

    |

    July 22, 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Froth to Relish (by NJ Group)
    Menu:Buffet

    Nearby restaurants

    American cuisine
    American cuisine
    Oriole Coffee Espresso & Brew Bar
    100 m American, Cafe
    The Rotisserie
    300 m American
    Draft and Craft
    580 m American, Bar, Mexican
    Asian cuisine
    Asian cuisine
    Shinji by Kanesaka
    220 m Asian, Japanese, Sushi
    Yakitori & Teppan Azmaya
    260 m Asian, Japanese
    Noodle Evolution
    260 m Asian, Chinese, Fast food
    Chinese cuisine
    Chinese cuisine
    PurPle TurTle
    560 m Chinese
    Yan Palace in Chinatown
    700 m Chinese
    Tong Heng Confectionary
    740 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Ascott Raffles Place Singapore (SG Clean Certified) from real guests

    Overall rating
    8.7
    Excellent
    From 1785 reviews
    9.1Location
    9.0Cleanliness
    8.8Room comfort and quality
    Agoda Reviews (1025)Booking.com Reviews (760)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.1
    Facilities8.5
    Location9.0
    Room comfort and quality8.7
    Service8.8
    Value for money8.4
    High score for Singapore
    Rating
    9+ Exceptional (241)
    8-9 Excellent (186)
    7-8 Very Good (169)
    6-7 Good (49)
    <6 Below Expectation (35)
    Time of the year
    Mar - May (111)
    Jun - Aug (158)
    Sep - Nov (178)
    Dec - Feb (233)
    Don't miss out!Users are booking a place in Singapore every 1 minutes on Agoda.com
    All guests (1025)
    All room types
    All languages

    Show reviews that mention 

    Showing 680 verified guest comments
    12345
    9.0
    Exceptional
    Alicia from Malaysia
    Couple
    Stayed 2 nights in July 2011

    A great serviced residence which feels like home!”

    The well designed spacious room, the rooftop infinity pool and jacuzzi which offers great view

    Stay at Ascott Raffles Place has been one which i could not ask for more, the nicely designed room in its perfectly layout space offers a feel like home than just another big hotel in another big city. In Singapore where land is limited, Ascott is by far one of the few hotels where room space is not compromise given at its decent price. The hotel's rooftop infinity pool & jacuzzi is a great place to relax while enjoying the city business district view best in the morning and evening. I also love the concept where green crisp apples are within an easy arm reach at the gym/pool. Definitely a place where i would return for my stay and recommend to friends/relative.

    Reviewed July 14, 2011
    10.0
    Exceptional
    Rosa from Philippines
    Business traveler
    Collyer Suite
    Stayed 2 nights in March 2018

    Excellent business hotel”

    The location of Ascott Raffles Place is very good as it is very near to the Raffles Place MRT station and is also one block away from Lau Pa Sat, a very popular hawker center where you can find every dish that Singapore is famous for. There are also a lot of restaurants nearby. It is also walking distance to Merlion Park, and Singapore's museums. The rooms are very spacious and has all the comforts of home, including a small kitchen and a washing machine. The hotel staff are friendly and helpful. This is really a good alternative to the usual hotels.

    Reviewed March 27, 2018

    Dear Rosa, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for your positive feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us and found our location ideal and convenient. All of us are heartened to learn you enjoyed your meals at the iconic food center Lau Pat Sat and found good and inexpensive meals there. We sincerely hope with your recent experience at Ascott Raffles Place. you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

    Responded March 30, 2018
    Ascott Raffles Place Singapore (SG Clean Certified)
    9.0
    Exceptional
    Hima from Singapore
    Solo traveler
    Cutler Suite
    Stayed 1 night in September 2015

    Best Service Ever”

    Location,Swimming pool, The living room.

    It was magnificent. It all started from prompt email replies and they accommodate to my every need an wants. I booked the hotel as a surprise gift for my mother's birthday party and they not only gave me a complimentary birthday cake (which tasted amazing) they also try their best to make it a wonderful occasion for my family. Perfect room floor as it was accessible to the swimming pool and the living room.It was a staycation for me but it was one of the best gift ever for my mother as she and i was surprise to find a card on behalf of the hotel wishing her a birthday card.. even the housekeeping staff who made the room left a note and wished her. They have given more then i've asked for and i'm really greatful for the whole team to comply with every request of mine. NO ISSUE AT ALL~ Job well done Ascott Raffles place.

    Reviewed September 12, 2015
    10.0
    Exceptional
    Nor from Singapore
    Couple
    Stayed 1 night in March 2018

    The comfort of a home. Room #1201”

    I enjoyed my stay and hope to stay again in the future although its just for a night. Was greeted by Irene at the Front Desk who was very warm, friendly and knowledgable. Room was spectacular. I love the entrance upon opening the door as it leads to the bedroom. Bedroom was neat, clean and spotless. Thank you Vani. Room smelled really nice. Bed is really comfy and pillows are soft. However, the BOSE speaker had a kind of buzzing sound so i had to off it. The knob/switch to the main bedroom lights was a bit faulty. Had to press it a couple of times before it switches off. It also took a while for the lights to off upon pressing the switch. Despite that, i had an enjoyable and comfortable stay at Ascott Raffles Place. Looking forward to another stay.

    Reviewed March 29, 2018

    Dear Nor, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for your positive feedback. We are delighted you had enjoyed all aspects of your stay with us and we sincerely thank you for awarding a perfect rating for your stay with us. We truly hope you will now make our residence your choice accommodation whenever you need a short respite from your busy schedule. All of us are truly humbled and grateful for your lovely compliments for our service, especially for our Resident Service team member Irene and Housekeeping team member Vani, as your kind compliments inspire us to always provide the highest level of service in our industry. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back. We are at your service. Your valued support and trust are much appreciated. Kind regards, Cynthia Lim, Resident Relations Manager

    Show more
    Ascott Raffles Place Singapore (SG Clean Certified)
    8.7
    Excellent
    Yeow from Malaysia
    Family with teens
    Stayed 2 nights in August 2013

    easily one of the best hotels in the CBD”

    very well equipped kitchen, loccitane bathroom amenities, clean spacious rooms with huge beds.

    I was very satisfied with my stay in Ascott Raffles Place Singapore. It was situated right next to the Raffles Place MRT exit, and the nearest taxi stand is just a stone throw away. The room was very clean and spacious. Ceiling was high and the beds were huge and comfortable. Really enjoyed the Loccitane bathroom amenities. Kitchen was very well equipped as well, and having a washer and dryer in the room made doing laundry very convenient. Staff were very friendly as well.

    Reviewed November 18, 2013
    10.0
    Exceptional
    Cecilia from Singapore
    Business traveler
    Stayed 18 nights in May 2011

    Comfortable Room”

    Great Service

    ascotts raffles place serviced residence is located within walking distance to singapore financial district so it is very convenient for business travellers. the room and lobby is exquisite with a luxurious boutique hotel design, the service rendered is great and staff here are well trained. the breakfast spread is hearty and healthy, the pool although small but is beautiful.

    Reviewed June 23, 2011
    10.0
    Exceptional
    MANWINDER from India
    Couple
    Stayed 2 nights in December 2011

    lovely hotel”

    neat and clean

    Idyllic for both energetic and leisure travelers, Ascott Raffles Place, is the ultimate one stop spot in Singapore. Perfect for vacationers seeking for a fun filled holiday and A great escape from your normal everyday lives. Apart from boasting vibrant surrounds, the resort also offers lush and colorful rooms that feature excellent amenities that you would find in 5 stars. This charming and dreamlike resort is ideal for all.

    Reviewed April 13, 2012
    9.0
    Exceptional
    Marcel from Switzerland
    Solo traveler
    Cutler Suite
    Stayed 7 nights in April 2015

    Central location, professional and good staff”

    Central location, professional staff, good condition of facilities

    The Ascott Raffles Place is always a save value with a very high standard. Never had any bad surprises in all my stays there. Breakfast: If you have to pay extra for it, rather consider having it outside of the hotel, as the buffet offers not enough for that price. But if it's included in your room booking, then have it at the hotel. As the quality of the food is very good. Don't go to the buffet late, as the choice tends to get smaller and smaller towards the closing hours of the buffet.

    Reviewed April 18, 2015
    9.3
    Exceptional
    Jean from United States
    Business traveler
    Stayed 6 nights in April 2012

    A nice place to stay”

    central location, laundry,

    staying at the ascott is better than a hotel. the studios are larger than a hotel room and they have laundry and a kitchen area so you can make yourself feel at home (and don't rack up room service and laundry charges). it's right next to raffles place, so the location is perfect if you want to be in the cbd for work.

    Reviewed May 10, 2012
    10.0
    Exceptional
    Richard from United States
    Business traveler
    Cutler Suite
    Stayed 3 nights in June 2019

    Good marks for my old favorite”

    The Ascott is one of my two favorite places to stay in Singapore. The studio apartments are large and comfortable. The location at Raffles Place is as central as they come The MRT has an entrance just outside the front door. This serviced apartment location is a much better place to stay for me than a traditional hotel.

    Reviewed June 30, 2019

    Dear Richard, Greetings from your team at Ascott Rafflles Place Singapore and welcome back! Thank you for choosing our premier serviced residence and for your continued support. All of us are indeed heartened to learn you enjoyed all aspects of your stay with us and that we are still one of your favourite 2 places to stay in Singapore. All of us are truly grateful for this accolade and appreciate your valued loyalty. Please be assured we shall do all possible to be deserving of your trust and we sincerely hope you will let us know if there is anything we may assist you with your stays at Ascott Raffles Place. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded July 01, 2019
    Ascott Raffles Place Singapore (SG Clean Certified)
    10.0
    Exceptional
    Daniel from Singapore
    Couple
    Collyer Suite
    Stayed 1 night in October 2020

    Value for money!”

    The location of the hotel is located right inside CBD area and it's 1 min walk from Raffles place MRT station. Room we stayed is collyer suite and we love the room because it's big,clean,tidy & spacious and the toilet is huge too! Unfortunately during our stay in-room-dining is not available (forgotten what's the reason) and also the bose speaker cable was faulty and the hotel doesn't has any spare one. But overall we love our stay here and will definitely book this hotel for our next staycation.

    Reviewed October 19, 2020

    Dear Daniel, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed your stay with us and have found good value in your stay. All of us sincerely hope you will now make our residence your favourite lodging in Singapore. We have enjoyed being of service to you and we earnestly hope to welcome you back soon. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded October 30, 2020
    Ascott Raffles Place Singapore (SG Clean Certified)
    8.8
    Excellent
    Alexandra from United Kingdom
    Couple
    Collyer Suite
    Stayed 3 nights in August 2017

    Excellent”

    Fabulous location, right opposite the Raffles Place MRT, providing easy access to anywhere in Singapore. Room was very spacious with good facilities and a great balcony. Really handy to also be provided with a free local phone for use including free international calls. Staff were very helpful, the only disappointment we encountered was being unable to check in early. Our flight landed early in the morning and we had to wait in the lounge area for a few hours before getting access to our room. Otherwise these serviced apartments operate more as a hotel with daily cleaning service, and staff on hand 24/7. Overall a great place to stay that we'd revisit again in the future.

    Reviewed August 21, 2017

    Dear Alexandra, Greetings from your friendly team at Ascott Raffles Place! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for your positive feedback. We are delighted you had enjoyed most aspects of your stay with us and had found our central location ideal and convenient. Please accept our sincere apologies for our inability to accord you an early check-in as we were facing a full-occupancy situation and we could only assign our Suites after our residents due for check-out had left our property and the Suites cleaned. We sincerely thank you for your kind understanding and assurance you shall return to stay with us again, despite this initial disappointment. It has truly been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back soon. We are at your service. Thank you for your valued support and trust. Kind regards, Cynthia Lim, Resident Relations Manager

    Show more
    Ascott Raffles Place Singapore (SG Clean Certified)
    9.0
    Exceptional
    Daniel from Australia
    Couple
    Stayed 1 night in October 2011

    convenient, luxurious and great service”

    location, near mrt and lai pa sat, luxurious rooms, all amenities you'll need

    definitely recommend the ascott raffles. room was beautifully appointed, location was excellent (food and transport) and the service was spot on. if you're looking for a well priced luxurious place to stay, definitely give the ascott some serious thought, you got quite a lot for your money.

    Reviewed October 24, 2011
    9.2
    Exceptional
    Rowland from Indonesia
    Couple
    Cutler Suite
    Stayed 3 nights in June 2018

    Great choice....”

    Older style hotel but ticks all the boxes. Right above Raffles Place railway station, easy access from Changi airport if taking the train, right next to Marina Bay and downtown business/finance district. Room had washing machine/dryer, kitchen area fully equipped, coffee machine, big bathroom. We would return. Thank you Ascott.

    Reviewed June 13, 2018

    Dear Rowland, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your holiday in Singapore and for your positive feedback. We are delighted you had enjoyed most aspects of your stay with us and had found our location ideal and convenient. It brings us so much joy to learn you shall be returning to stay with us again and should you require any assistance with your future stays, please do not hesitate to let us know as we would be most happy to be of assistance to you.It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

    Responded June 18, 2018
    Ascott Raffles Place Singapore (SG Clean Certified)
    9.6
    Exceptional
    Timothy from Hong Kong
    Family with young children
    Collyer Suite
    Stayed 2 nights in April 2019

    Great location. Great Service Apartment”

    This was our fifth time staying at Ascott Raffles Place and would stay there again the next time we are in Singapore. You will have a most enjoyable stay at Ascott Raffles.

    Reviewed April 14, 2019

    Dear Timothy, Greetings! Your team at Ascott Raffles Place Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and have found our central location ideal. We are thrilled to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. We sincerely invite you to contact us if there is anything we may assist with your future stays as all of us would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded April 15, 2019
    Ascott Raffles Place Singapore (SG Clean Certified)
    9.2
    Exceptional
    John from Canada
    Couple
    Collyer Suite
    Stayed 2 nights in March 2020

    Really beautiful place”

    Ascott Raffles is a beautiful hotel. Finlayson suite is large and chic. Poll, gym and living room on 19th floor are really nice. Staff are friendly, a little "stuffy" but that could just be a cultural difference. We're here in the middle of the coronavirus panic and every time we enter the building we have to get our temperatures checked...even if we step out for 5 minutes to have a cigarette. Location is good. Everything is within walking distance.

    Reviewed March 03, 2020

    Dear John, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for staying with us and for your heart-warming review on your experience staying in our heritage serviced residence. We are thrilled to learn you had an enjoyable and comfortable stay in our spacious and fully equipped 108sqm Finlayson Suite and found our central location convenient. All of us are truly humbled and grateful for your lovely compliment for our team’s service as it inspires us to always provide the highest level of service in our industry and we assure you we shall be thanking our team for their dedication. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded April 03, 2020
    Ascott Raffles Place Singapore (SG Clean Certified)
    7.7
    Very good
    Niramon from Thailand
    Business traveler
    Stayed 6 nights in October 2009

    Ascott Raffles Place! where you are???”

    Good quality hotel with full amenites of service apartment category, what you dream of to have in your apartment, it does have for you.
    As this is converted from old bldg. Asia Insurance bldg. so it's difficult for you to let people aware of Ascott Raffles Place's existing.

    It's hard to tell the taxi driver or other that "pls direct me to Ascott Raffles Place", as they don't know where it is until you mentioned of the nearby office such as AIA or Hong Leong bldg. which is adjacent to it. Or at least the opposit bldg which is One Raffles Quay. The amenities set here they use L'Occitanne which is execellent but the maid always not refill the missing item everyday which is not right if he/she sees it empty from the bathroom shelf, it should be refilled, no matter what! One day out of my 6 nights stay here, maid did not at all fill up the amenities set, bottles of water nor clean the glass I used the night before, I had to call to ask from them. And some 3 of these 6 nights, maid's work is not consistency like the first day I arrived. Which made my whole experience here is not completely 100% satisfaction. Under the name of "Ascott" this should not be happened. As we expect more per what we paid and from our perception towards the brand. Anothing is that if you'd like to try airport shuttle bus (SGD 9 pp), it's not brought you to as this is service apartment not hotel. Let's take a cab, it's only about SGD 17-20, but be alert to let them know in full detail per my info above

    Reviewed October 28, 2009
    9.6
    Exceptional
    Nurul from Singapore
    Solo traveler
    Collyer Suite
    Stayed 2 nights in September 2020

    Great staycation spot!”

    Initially, i booked Collyer suite but when i arrived, i was upgraded to Finlayson suite. Overall, the apartment is completed with kitchen equipments and bathroom is spacious as well. Will definitely stay in Ascott Raffles Place again as the location is convenient.

    Reviewed September 08, 2020

    Dear Nurul, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for your valued support. We are delighted you enjoyed most aspects of your stay with us and you have been impressed with the décor and ambiance of our 109sqm Finlayson Suite. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. All of us are truly heartened to learn you shall be returning to stay with us again and we sincerely hope Ascott Raffles Place will always be your favourite lodging in Singapore We have truly enjoyed being of service to you and we earnestly hope to welcome you back soon. We are at your service. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

    Responded September 24, 2020
    Ascott Raffles Place Singapore (SG Clean Certified)
    8.0
    Excellent
    Derek from Australia
    Couple
    Stayed 2 nights in October 2011

    I am sure it is nice, see my comments”

    See my comments

    Unfortunately we were unable to go and stay at the Ascott Raffles. We were booked on a cruise departing from Singapore which was the reason to stay at the Ascott Raffles. A week before we were due to depart the ship had mechanical problems and the cruise was cancelled. Luckily, we were refunded the cost of the cruise and given a complimentary cruise at a later date, very generous offer. We have rebooked to stay at the Ascott Raffles in December, hope the cruise does not get cancelled this time.

    Reviewed October 13, 2011
    9.2
    Exceptional
    Frederick from United States
    Couple
    Cutler Suite
    Stayed 4 nights in August 2017

    Exceptional”

    We were upgraded to a one-bedroom unit, so it was a good deal for us in this extremely well-located facility. There's complimentary morning coffee and a 24 hour reception desk. It's truly 25 meters to the Raffles Place MRT. And Singapore is expensive. The alternative is Airbnb, but facilities are always questionable until you arrive.

    Reviewed August 23, 2017

    Dear Frederick, Greetings from your team at Ascott Raffles Place! Thank you for choosing our centrally located serviced residence and for awarding a high rating for your recent stay with us. All of us are delighted you had an enjoyable and comfortable stay with us and that you have been impressed with our well-appointed Suite and facilities. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

    Responded September 29, 2017
    Ascott Raffles Place Singapore (SG Clean Certified)
    12345
    This is a popular property. Don't miss out!

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