fantastic stay”

This is my second time at Ascott, and i Would rate this place the highest among all other hotels i have stayed in KL. The location is convenient and the rooms are huge, ideal when travelling with kids. I shall definitely go back again.

Good and nice, Specially Deposit issue”

Everything is good, Location,Facility, only thing must to pay more attention when you deposit is Credit card Not the Cash, The counter will ask you RM150 deposits before you check in, better pay by Credit card if you can,just don’t pay cash , if you pay cash , please ask Counter give to you receipt or any record. Because they are got bed memory and don’t how to return “DEPOSITS BY CASH”

Perfect!”

I love everything about the room! It has almost everything. Nice deco and room layout. Perfect kitchen - rice cooker, coffee machine and microwave! What a bargain. I would really definitely to come back and reconmend to others. Truly enjoyed my stay here.

Clean, comfortable and great location”

Its proximity to KL Sentral makes this hotel a great choice for travellers. Once in Sentral, it connects us to practically all major destinations in the city with relative ease. We were upgraded from studio to one bedroom apartment, which was great. The unit we stayed was big, clean with modern interior designs. Will certainly return.

Impressive hotel”

My forever top in the list hotels in KL. Ascott Hotel never cease to wonder. Eventho had to walk a small distance from KL Sentral, the moment we enter the lobby, it was worth the walk. The staff were friendly, from the bellboy to the check-in staff. They really made us felt the welcoming atmosphere. The studio room was impressive with all the facilities.

It was a smoky night”

My first night was uncomfortable as I was woken by the cigarette smoke smell. I informed the front desk and hotel staff but it seems like it was a common complain amongst guests. Their reply "Oh yeah, hard to identify who smoke in the room?" "I can put the ioniser in your room, ok?" I don't think I can stay here as there was no constuctive action to identify who the smoker was. Smoke will linger in the room and when the housekeeper do their rounds they can immediately notify the manager.

EXCELLENT PROPERTY AT A GREAT LOCATION”

The property is very nice. It is neat and clean. The rooms are appointed very well. The bathrooms have high end fittings and also branded toiletries. The kitchen is excellent with all accessories for one to quickly make breakfast or dinner. The rooms are laid out decently but some space is wasted in the work area. Overall, the rooms and all amenities are very good. The only let down is the breakfast. The lesser said about it, the better. This is the only negative to an otherwise excellent property.

excellent property”

it is an excellent property with very good rooms and amenities. the room was kept spotlessly clean. however, there were some huccups: - they mixed up my reservation with someone else's. had to wait a while yo be checked in - similarly courier packages were marked to someone else and it took a while for them to sort it out - they offered discounted breakfast but the spread was very ordinary and was not worth the money spent

good relaxing stay”

The hotel is situated not far from the main station KL sentral around 5-10mins walk. Good size rooms, good staff everything was good. Only problem I had when first getting there by KLIA express. Not well informed on how to get to the hotel in the station. You need enter the NU mall (CONCOURSE LEVEL) then lift to LG, once outside need turn right and keep walking.

Value for Money”

This hotel is value for money. The hotel staffs are friendly and helpful. A cosy and spacious service apartment with living room and kitchenette. This location is in the central to klang valley for business travellers. The only downside is the hotel not connected to the main kl sentral building.

Present Surprise ”

Located at 21 floor with good view. Location prefect near kL central and staff very friendly. Room equipment very good even including rice cooker for instant. WiFi excellent. Layout of the room are very good good.

Decent location BUT”

The hotel location is within kl sentral But u have to walk through a filthy walkway to the hotel. U have to go to ground floor where there are houses to Genting Highland. Follow the walkway and it will lead u to the hotel. The walk from KLIA express station the hotel is not a pleasant one coz basically u have to walk out of the building. The staff are ok when u check in. Nothing special but the room is indeed very good. U have all the amenities in the room and the bed are comfortable. It is a good business hotel.

good choice for family”

gotten free upgrade to 1 bedroom executive and is extremely huge. the location is best reach thru nu central mall all the way and come out the other door then turn right and walk straight. is abit difficult to find for the first time

Exceptional”

Love the size of the room. It is clean and the bed is comfortable. There is also a coffee maker with free coffee capsules in the room. 5 mins walk to KL Central so very convenient. Real value for money!

Perfect Stay”

Excellent location with minimal walking distance to KL Sentral, short drive away from Bangsar. I arrived at the hotel at 9am and was offered an early check in at around 1pm. I appreciated the warm welcome and hospitality offered by the hotel front desk staffs. The room was clean and spacious. The kitchenette is well-equipped for cooking. Will look forward to another stay with Ascott.

Large rooms and spacious kitchen. Good for large family.”

Rooms are larger than most and very good for my family with 2 teenagers. Plenty of space for storage and move around. Kitchen is open style and as large as any I've stayed. Very nice layout. No restaurant on site and expect to either eat out or cook your own, which we enjoyed our lazy daily breakfasts during the trip.

Great Access to Subway and Little India”

Very close to Central Station and great Indian restaurants. The pool was great for swimming lengths, but it's not too deep. Staff was friendly and room was quite spacious. Kitchen access was nice. Beds were quite hard.

Great...2 little problems, but still nice”

Clean, good price, extremely convenient and central location, nice rooms. My only gripes are that there is no breakfast on site (you leave the building and there’s a place where you can have a buffet for 18 rm), and the parking situation is it not exactly free or convenient . Of course, local food is far better than hotel buffet fare, 9/10 times, but I was feeling a bit lazy and under the weather, and would have loved something quick and convenient for breakfast, as is the standard for hotels in this price range. Oh well—despite all this, I’d DEFINITELY come back here!

Great Location to conduct business in KL”

Had never stayed here before. The room was clean and spacious. The room was very functional and comfortable in all ways. The location at Sentral Kuala Lumpur was convenient using the KLIA express to reach the Sentral area and then secure lodging, comprehensive shopping opportunities, excellent dining, and multi-functional business offices and facilities. A great experience overall.

Clean & spacious room, nice staff”

The room is very clean & spacious too, comfortable to stay. Nice & warm staff, willing to help at anytime! Surprised me during my birthday & gave me a warm feeling! It is about 3 mins walk to NU Sentral, very convenient! Will stay at this hotel again at that area!