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Lobby, Ascott Sentral Kuala Lumpur in Kuala Lumpur
1 Bedroom Executive - Facilities, Ascott Sentral Kuala Lumpur in Kuala Lumpur
a large building with a clock on it, Ascott Sentral Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Ascott Sentral Kuala Lumpur in Kuala Lumpur
Ascott Sentral Kuala Lumpur
Ascott Sentral Kuala Lumpur
a living room with a wooden floor and a large window, Ascott Sentral Kuala Lumpur in Kuala Lumpur

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8.8

Excellent

3,539 reviews

3,539 reviews

Housekeeping131
Breakfast20
Shops15
See map
See map

8.8

Excellent

Location rating score

Excellent location - 1.45 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Vivekananda Ashram

70 m

Siva Florist

190 m

Little India Brickfields

220 m

Little India - Kuala Lumpur

220 m

Nu Sentral Mall

250 m

Popular landmarks
KL Bird Park

1.3 km

Chinatown - Kuala Lumpur

1.9 km

Central Market

2.0 km

Menara Kuala Lumpur

3.2 km

Jalan Alor

3.2 km

Closest landmarks
Farmasi Health Point

190 m

Jeya Dental Surgery

190 m

Poliklinik Mallal

200 m

Kompleks TLK Brickfields

260 m

Tourism Malaysia office

340 m

Ascott Sentral Kuala Lumpur

No 211, Jalan Tun Sambanthan, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kuala Lumpur Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center, indoor pool and outdoor pool on-site.

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [outdoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.8
Distance to city center7.1 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport14.7 km

Rooms available at Ascott Sentral Kuala Lumpur

Exceptional
Room comfort & quality

9.2

2 Bedroom Premier
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed & 2 single beds
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1 Bedroom Premier
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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1 Bedroom Executive
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Premier Twin
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 single beds
Enter dates to see prices
3-Bedroom Premier Apartment
...
  • Room size: 25 m²/269 ft²
  • City view
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Three Bedroom Premier
...
  • Room size: 213 m²/2293 ft²
  • Balcony/terrace
  • 1 queen bed and 1 king bed ...
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2 Bedroom Premier King for 5 persons (Room Only)
...
  • Room size: 116 m²/1249 ft²
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2 Bedroom Premier for 5 Persons (Bed and Breakfast)
...
  • Room size: 116 m²/1249 ft²
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Studio Executive
...
  • Non-smoking
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ascott Sentral Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ascott Sentral Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ascott Sentral Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Ascott Sentral Kuala Lumpur?

Wake up to a great continental breakfast at Ascott Sentral Kuala Lumpur. There's an additional charge of 21 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Ascott Sentral Kuala Lumpur?

KL Sentral Monorail Station is the closest train, metro, or bus station, about 360 m away from Ascott Sentral Kuala Lumpur.

What restaurants are nearby Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur is located in Kuala Lumpur Sentral, famous for good restaurants such as Chat Masala, Contango and ABC Bistro Cafe.

What popular shopping places are close to Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur is located in Kuala Lumpur Sentral area which features shopping places such as Nu Sentral Mall, Pelita Hati Gallery of Art and Wei-Ling Gallery.

What are popular attractions near Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur is located in Kuala Lumpur Sentral area, which is famous for attractions such as KL Bird Park, Islamic Arts Museum Malaysia and National Mosque (Masjid Negara).

See map

Explore the neighborhood

What people love about Ascott Sentral Kuala Lumpur

  • 7.6

    Very good
    Staff 

    "Staff is very nice and room is clean."

    Nureen

    |

    February 26, 2023

  • 9.2

    Exceptional
    Spaciousness

    "Clean and very spacious."

    isabella

    |

    December 26, 2022

  • 7.6

    Very good
    Location

    "Location was good."

    Ali

    |

    March 3, 2023

Overall rating:

8.8

Excellent
3,539 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.8
Read all reviews >
What travelers say they love:
The room is very big for 2 adults with 1 kids to stay in
Alvin from Singapore
Business traveler
More about Ascott Sentral Kuala Lumpur

More about Ascott Sentral Kuala Lumpur

Ascott Sentral Kuala Lumpur

Take a good wander and unveil the wonder of Kuala Lumpur with a stay at Ascott Sentral Kuala Lumpur. Ascott Sentral Kuala Lumpur is located just 6.5 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Ascott Sentral Kuala Lumpur provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Ascott Sentral Kuala Lumpur thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and bottled water at your disposal.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Ascott Sentral Kuala Lumpur begins with a delicious in-house breakfast. For the ultimate convenience, you can even have groceries delivered to your room at Ascott Sentral Kuala Lumpur, with their exclusive service.
Ascott Sentral Kuala Lumpur offers wonderful recreational facilities for guests to enjoy. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience all the sights and local attractions of Kuala Lumpur with Ascott Sentral Kuala Lumpur as your base. Don't forget to stop by Menara Kuala Lumpur located 3.1 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

84 mentions

Housekeeping

69 mentions

Swimming Pool

20 mentions

Food & Dining

18 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Light therapy
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Individual air conditioning
  • Internet access – wireless

Food and dining

Breakfast options
  • Continental

Location

No 211, Jalan Tun Sambanthan, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.8

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    14.7 km 33 min drive
  • Kuala Lumpur International Airport (KUL)
    43.3 km 54 min drive
Public transportation
  • KL Sentral Monorail Station
    370 m 6 min walk
  • KL Sentral (ERL)
    370 m
Hospital or clinic
  • Farmasi Health Point
    190 m
Shopping
  • Pavilion Kuala Lumpur
    3.7 km
Convenience store
  • 7 Eleven
    170 m 3 min drive
Cash withdrawal
  • ATM
    170 m 2 min walk

What's nearby

Popular landmarks
  • KL Bird Park
    1.3 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • Central Market
    2.0 km
  • Menara Kuala Lumpur
    3.2 km
  • Jalan Alor
    3.2 km
  • Pavilion Kuala Lumpur
    3.7 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    3.9 km
  • Aquaria KLCC
    4.0 km
  • Petronas Twin Towers
    4.2 km
  • KLCC Park
    4.3 km
Nearby landmarks
  • Vivekananda Ashram
    70 m
  • Farmasi Health Point
    190 m
  • Jeya Dental Surgery
    190 m
  • Siva Florist
    190 m
  • Poliklinik Mallal
    200 m
  • Little India Brickfields
    220 m
  • Little India - Kuala Lumpur
    220 m
  • Nu Sentral Mall
    250 m
  • Kompleks TLK Brickfields
    260 m
  • Tourism Malaysia office
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • This is a strictly non-smoking property.
  • Ascott Sentral Kuala Lumpur does provide local shuttle service. This is around Kuala Lumpur town only, and subject to availability. Please check with our Guest Service Team on shuttle service schedule
  • The hotel carpark only accepts cashless payments via Touch & Go, Visa or Mastercard, to be tapped upon entry. Please validate your card at Guest Service Counter prior to your exit to enjoy the special rate of MYR 6 nett (per entry) exclusive to hotel guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee190 MYR
  • Distance from city center7.1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)21 MYR
The property
  • Number of rooms 157
  • Year property opened2014

Reviews of Ascott Sentral Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location8.8
Room comfort and quality9.2
Service9.0
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (601)
8-9 Excellent (241)
7-8 Very Good (225)
6-7 Good (51)
<6 Below Expectation (61)
Time of the year
Mar - May (270)
Jun - Aug (279)
Sep - Nov (316)
Dec - Feb (314)

Show reviews that mention 

Showing 1,179 verified guest comments
12345
10.0
Exceptional
Amirul from Malaysia
Couple
2 Bedroom Premier
Stayed 1 night in October 2021

Fantastic Place”

Totally love this place. Rooms is big,and modern style. I love it. Pool is fun family friendly. There are two pool, 1 for kids and another pool is about 1.2m depths. Both are separate which is super duper safe for your kids to have fun with. GYM is well maintained, and the whole hotel is so clean. Food is nice and staff is very very polite and helpful. There is nespresso coffee pod inside too complimentary basis. But if you like me, rather have something fresher, down in the lobby there is a self served starbucks machine for coffee, or walk outside to grab coffee from san francisco coffee (office nearby) or walk to NU sentral for more choices. Special credit to staff named Badlishah for assisting us to trace our daughter missing pillow. He is very helpful in the search and we glad to found it in the end. I highly recommend this place if you are looking for city staycation. It is nearby a lot of shop and NU central mall. Suggestion : Maybe ascott KL sentral can add fun room for kids like the one you have in KLCC Ascott. Thank you

Reviewed October 19, 2021

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Good Day Mr. Amirul, Thank you for staying with us during the Endemic. Great to know that you and your families are extremely happy with the perfect stay experience specially our Security Supervisor Badlisyah whom go beyond to resolve the missing pillow for your daughter. We will convey your feedback to the entire team for the fantastic reviews for all areas . We look forward to welcome you again and please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded October 20, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Mohd from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in November 2020

Possibly one of the best suite in the heart of KL”

We planned to do a short staycation to celebrate my Mother's birthday. Choosing the double premier room for a night staycation proved to be something worthwhile for us. Enjoyed our stay in Ascott Sentral KL, Rooms were clean, the kitchen has complete utensils, the finishing is state to the art and we really feel like home. The only downside is the parking can be confusing and you need to pay RM 6 everytime you want to go out with your car. For me it is just a minor issue as we dont go out much using the car. Otherwise, the hotel definitely deserves 5 star review and 10/10 score from me! Will definitely come again for sure!

Reviewed December 05, 2020

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Dear Mr Mohd, Thank you for selecting Ascott Sentral on this occasion and I am delighted to learn that you have thoroughly enjoyed your stay with us, particularly the convenient location, the spacious and comfortable room along with the warm hospitality of our associates. Regards, Peter Banyan - Operation Manager

Responded January 19, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Ili from Malaysia
Couple
1 Bedroom Executive
Stayed 1 night in January 2022

The best suite I've ever been”

We were happy to stay in this nicely decorated and homely apartment suite. First of all, the apartment was very clean and tidy, and it looked exactly the same as shown in pictures. Secondly, the price was reasonable. All amenities were provided. The bathroom was big and all equipped with heater. The bedroom and living room were equipped with air-conditioning and both of the room has TV. The service was very nice, they were so helpful and provided fast response to our needs. Highly recommended! Especially for those that on their honeymoon.

Reviewed January 25, 2022

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Good Day Ms. Ili, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect score ratings and congratulation on your honeymoon staycation experience especially the surprised decoration, full amenities, well equipped bathroom, room cleanliness and basically the whole experience to you and your partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded January 26, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Deane from Malaysia
Couple
Studio Premier
Stayed 1 night in March 2022

Best service apartment hotel”

I’ve been staying at Ascott quite often and it’s my first time giving review. This place feels very homey, it’s very clean, best bed love the kitchen, basically it’s worth my money. Staff is very friendly, very welcoming. The only downside is that you have to pay RM6 parking if you’re driving cos it’s a shared parking with another building. But still love this place.

Reviewed March 31, 2022

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Good Day Deane, Thank you for staying with us during the Endemic. We appreciate your feedback and perfect score staycation experience specially home away home feeling, full kitchen setup, friendliness and very welcoming. Please accept our sincere apology for the 3rd party parking management with parking fee including hotel staff. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded April 01, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Syahrul from Malaysia
Family with young children
Studio Premier
Stayed 1 night in February 2022

Superb staycation”

Great room, very clean, nice hotel and staff. After check in, staff do follow up with me if there any problem with my room. Even when we have issue on our neighbour room who having “party” with loud laugh n music at 1am, the hotel rep take act immediately, thank you very much for the fast response. Only one just looking forward hotel to have buffet style for breakfast instead of in room breakfast.

Reviewed February 06, 2022

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Good Day Mr. Syahrul, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback and superb staycation experience specially the great room, cleanliness, nice hotel and the fast response from our team whom handled the next door party room during midnight. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded February 08, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
asnida from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in December 2021

Best apartment hotel in this area”

I'm a regular customer at ascott sentral. The room is big and clean. They have the best employees with the best attitude in the business. This time it's Nixon's time to shine! From my first phone call prior to booking to the time I checked out, Nixon has been reliable, friendly and nice to me and my family. Thank you for a very nice stay!

Reviewed December 27, 2021

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Good Day Ms. Asnida, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect ratings and staycation experience especially cleanliness, spacious room and your compliment toward my service :D. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 30, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Adeline from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in December 2021

Overall great stay”

Stayovernight for my birthday and the staffs gave me some small surprise. Very thoughtful. Place is very spacious & clean. Check in was very smooth and fast. Only one thing is the breakfast. A little bit of delay and breakfast presentation was a bit off. Served in a biodegradable container. Maybe can opt for non breakfast stay as this is a serviced apartment after all, not hotel. But overall was a great stay. Highly recommended!

Reviewed December 05, 2021

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Good Day Ms. Adeline, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect birthday celebration and staycation experience specially the mini surprised from our team, spacious room, cleanliness, checked-in very smooth and fast. Please accept our apology for the breakfast experience and we will share your feedback to our 3rd party food supplier and our team for improvement. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 06, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Bede from Malaysia
Couple
Studio Premier
Stayed 1 night in June 2022

Very comfortable stay”

The room we hot was really nice, clean and comfortable to stay in. Location is also very strategic, KL Sentral train station is just a walking distance away. Nu Sentral shopping mall is a great place to spend time with last minute shopping and food choices was unlimited. One of my best stay in KL so far. Thank you Ascot Sentral!

Reviewed June 23, 2022

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Good Day Bede, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially location, cleanliness, eateries near the residence and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 24, 2022
Ascott Sentral Kuala Lumpur
9.6
Exceptional
WING from Malaysia
Couple
Studio Premier
Stayed 3 nights in June 2022

Imperfection stay @ Ascott Sentral KL”

The check in to the hotel was brief with very friendly front desk staffs who helped us with our queries. As for those drive please be informed the parking is chargeable per entry which need to be validated @ the front desk at flat rate of RM6 per entry. As such it's advisable for those who drive to park vehicles within the the same Ascott property to take public transportation in and around the city, which is easily accessible. When we checked in we discovered the bathroom floor mat is missing, which the house keeping replace on the 2nd day during our 4 days 3 nights stay @ Ascott. The daily breakfast is bare minimal choices of local simple food, of which nothing to shout about at the Meals Restoran operated by 3rd party not related to Ascott Hotel. We stayed in Premier Studio @ 21st floor which is quite spacious with view surrounded by surrounding buildings. We're here to attend course @ Hilton Sentral Kuala Lumpur of which it's definitely a recommended hotel for people who in the city for business or else family who are in town for short family holiday as there's near by Nu Sentral Mall linked up with KL Sentral MRT/LRT central train station linked up with routes of the whole Peninsula of Malaysia as well as the famous Golden Triangle.

Reviewed June 28, 2022

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Good Day Wing, Thank you for staying with us during the Endemic. We appreciate your good score staycation experience especially arrival welcome experience, spacious room, location near to Nu Sentral and near to Main Train Station Hub. Please accept our apology for the minor situation for both 3rd party parking and breakfast experience as well as the missing bath mat on your arrival. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 28, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Vithya from Malaysia
Family with young children
Studio Premier
Stayed 1 night in November 2021

Nice hotel with amenities at the heart of KL Sentral / Little India”

This is my second time staying at this hotel. The room is very spacious and equipped with full kitchen appliances. Nice bed and comfortable. The water heater tap got problem and hard to turn. Otherwise, all ok except breakfast need to improve , add more variety and freshly served hot .

Reviewed November 22, 2021

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Good Day Ms. Vithya, Thank you for staying with us during the Endemic. We appreciate your feedback as of the great staycation experience specially the location, spacious room, full kitchen, bed comfortability. Please accept our sincere apology as of the water heater and breakfast experience, we will share your feedback to our maintenance team and 3rd party food supplier to improve it. Thank you very much and we look forward to welcome you again after 2 weeks, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded November 23, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Priya from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in December 2021

Value for money ”

The place was a total value for money right beside KL Sentral. Rooms were clean and Up To Date. Ample of space in the room and friendly staff to help. had a minor set back with the power card slot but maintenance solved it within minutes. Good rate, good service , good stay

Reviewed December 28, 2021

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Good Day Ms. Priya, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect ratings and staycation experience especially the cleanliness, spacious room, friendly staff, good stay and worth for money. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 30, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Muhamad from Malaysia
Business traveler
Studio Premier
Stayed 2 nights in November 2021

Pleasant stay Ascott Sentral KL”

The location is good, room is clean & spacious as well as equip complete cooking utensils. The room arrangement is good and feel warm just like home. However, there is a space for improvement in terms of morning breakfast as the food not fresh.

Reviewed November 21, 2021

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Good Day Mr. Muhamad, Thank you for staying with us during the Endemic. We appreciate your feedback as of the great staycation experience specially the location, cleanliness, spacious room, full kitchen and bed comfortability. Please accept our sincere apology as of the breakfast experience, we will share your feedback to our 3rd party food supplier to improve it. Thank you very much and we look forward to welcome you again, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded November 23, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Couple
Studio Premier
Stayed 1 night in December 2019

Exceptional”

My second time staying here. The studio is absolutely perfect. It has almost everything that you need. The kitchen is superb. It has 2-door fridge, oven, Nespresso coffee machine and all the cooking appliances. However, i just dislike the curry smell in the kitchen area. It stayed there till the day I checked out. Other than the smell, everything is perfect.

Reviewed December 27, 2019

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Dear Nur, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team in the respective departments for improvement. Thank you. Kind regards Lily Guest Service Team

Responded January 02, 2020
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Sarkawi from Malaysia
Family with teens
Stayed 1 night in December 2018

Impressive hotel”

My forever top in the list hotels in KL. Ascott Hotel never cease to wonder. Eventho had to walk a small distance from KL Sentral, the moment we enter the lobby, it was worth the walk. The staff were friendly, from the bellboy to the check-in staff. They really made us felt the welcoming atmosphere. The studio room was impressive with all the facilities.

Reviewed January 02, 2019

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Dear Sarkawi, Thank you for your continuous support and your kind words. Our team strives to provide a truly memorable experience and glad to know we have met your expectations. Best regards Lily - Guest Service

Responded January 02, 2019
Ascott Sentral Kuala Lumpur
10.0
Exceptional
EDMAR from United States
Couple
Studio Premier
Stayed 2 nights in June 2022

Best hotel!”

We are amazed with this hotel. This is a luxury hotel on a budget. Free breakfast is outstanding! Location is just a few blocks away from from KL SENTRAL. Amazing views in the pool and gym. Room is huge! They provide us slippers and bathrobes. We really enjoyed our stay in this hotel and we recommend this to all!

Reviewed June 25, 2022

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Good Day Edmar, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially spacious room, breakfast, location, amazing view, and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 26, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
YE from Malaysia
Business traveler
1 Bedroom Premier
Stayed 3 nights in June 2022

It’s like your home away from home. Loved my stay here!”

Booked a 1 bedroom premiere room the unit is big including the bathroom. Comes with great kitchen facilities like microwave, electric stove, fridge, freezer etc. It’s not too far from Nu Sentral too at less than 10 mins walk very accessible. Had a great stay & would definitely like to come back again.

Reviewed July 04, 2022

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Good Day Ye, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially the great kitchen facilities, spacious for our 1 bedroom premier room, location near Nu Sentral and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded July 13, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Shireen from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in April 2021

Place is great”

Im visiting this place again after 4 years and they never failed to impress. The place was very clean. And they have everything you will need in the room..

Reviewed April 16, 2021

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Dear Shireen, Thank you for your continuous support and your kind words. Glad you had a remarkable stay with us! I look forward to your many returns. Kind Regards, Peter Banyan - Operation Manager

Responded April 21, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Siew from Malaysia
Family with teens
2 Bedroom Premier
Stayed 1 night in September 2019

Holiday in KL”

We booked the 2 bedroom apartment. Hotel is conveniently situated near to public transport and shopping mall. The apartment is very well-equipped with all the necessary facilities. Check-in was very fast. Staff were very friendly, courteous and helpful. This is my second visit to this hotel and will definitely be back to stay again. I highly recommend this hotel to those with families.

Reviewed October 03, 2019

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Dear Siew, Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again.. Best regards Lily Guest Service

Responded October 03, 2019
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Sarkawi from Malaysia
Family with teens
Studio Premier
Stayed 3 nights in January 2020

Worth booking”

Arriving nearly midnite and very exhausted, the sight of the hotel, with friendly smiling staff really made me wanted to stay there again in future. The facilities in the room were awesome and will definitely recommend to my friends on this great hotel. Thank you to the reception staff, housekeeping and the bellboy for being accommodative throughout my three-night stay there.

Reviewed February 14, 2020

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Dear Sarkawi, Thank you for taking the time to share your journey with us. Our team strives to provide a truly memorable experience and glad to know we have met your expectations. We hope to welcome you back to Ascott Sentral Kuala Lumpur should your travels brings you back to KL! Kind regards, Gurpal - Assistant Residence Manager

Responded February 17, 2020
Ascott Sentral Kuala Lumpur
10.0
Exceptional
nazlinda from Malaysia
Solo traveler
Studio Premier
Stayed 2 nights in February 2022

Clean and comfy stay”

Friendly and helpful staff at entrance plus entering into a clean and spacoius unit. A fantastic staycation for a small mental health break after long weeks of working. Long slow weekend with small simple kitchen.

Reviewed February 12, 2022

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Good Day Ms. Nazlinda, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback and perfect score staycation experience specially our friendly and helpful staffs, spacious room and kitchen. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded February 14, 2022
Ascott Sentral Kuala Lumpur
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