This property is in high demand!
6 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

To back again every business trip

The location is near to restaurants and shopping malls too.

I got it cheap too from agoda.

Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Massage
Airport transfer
6 travelers have booked today.
Based on 3,937 verified reviews
9.3
9.1
9.1
8.9
8.6
Nearest transportation options
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Gondangdia Railway Station is within 0.63 km
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Bundaran HI MRT Station is within 0.66 km
Location rating score
There are 179 places in walking distance!
| Value for money | 8.9 |
| Distance to city center | 1 km |
| Location rating | 9.3 |
| Nearest airport | Halim Perdanakusuma International Airport (HLP) |
| Distance to airport | 10.9 km |
Ashley Wahid Hasyim Jakarta provides airport transfer service upon request with an additional charge of 360000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Ashley Wahid Hasyim Jakarta has car park onsite free of charge for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Ashley Wahid Hasyim Jakarta meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with sterilizing equipment, doctor/nurse on call, and staff trained in safety protocol for further safety precautions and hygiene protocols.
Ashley Wahid Hasyim Jakarta was built in 2016.
Ashley Wahid Hasyim Jakarta has a total of 9 floors.
Past solo travelers that have stayed at this property have given Ashley Wahid Hasyim Jakarta an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Ashley Wahid Hasyim Jakarta an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Ashley Wahid Hasyim Jakarta an average rating of 8.7. You can look up on more specific customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Ashley Wahid Hasyim Jakarta’s local community is Thamrin which includes popular restaurants such as Penang Bistro - Kebon Sirih, Nasi Goreng Kambing Kebon Sirih (Restaurant), and Pelangi Seafood Menteng.
Wake up to an incredible buffet breakfast at Ashley Wahid Hasyim Jakarta. Guest visitors can enjoy breakfast offered with an additional charge of 90000 IDR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

Experience Luxury and Comfort at Ashley Wahid Hasyim Jakarta
Welcome to Ashley Wahid Hasyim Jakarta, a prestigious 4-star hotel located in the heart of Jakarta, Indonesia. With its modern design, impeccable service, and convenient location, this hotel offers a truly unforgettable stay for both business and leisure travelers.
Step into our elegant lobby and be greeted by our friendly and professional staff, ready to assist you with all your needs. The hotel features 186 beautifully appointed rooms, each thoughtfully designed to provide a comfortable and relaxing atmosphere. Whether you are traveling alone, with a loved one, or with your family, Ashley Wahid Hasyim Jakarta has the perfect accommodation option for you.
Check-in at Ashley Wahid Hasyim Jakarta begins at 02:00 PM, allowing you to settle in and start your Jakarta adventure at your own pace. The hotel was built in 2016, ensuring that you will experience modern amenities and facilities throughout your stay. With a convenient distance of just 1 km from the city center, you will have easy access to Jakarta's vibrant attractions, shopping districts, and business centers.
For those traveling by air, Ashley Wahid Hasyim Jakarta is located approximately 45 minutes away from the airport, making your arrival and departure hassle-free. When it's time to check-out, you have until 12:00 PM to bid farewell to our exceptional hotel and continue your journey.
At Ashley Wahid Hasyim Jakarta, we understand the importance of family. That's why we have a child policy that allows children between the ages of 4 to 12 to stay free of charge. Create lasting memories with your loved ones as you explore the wonders of Jakarta together.
Experience luxury and comfort like never before at Ashley Wahid Hasyim Jakarta. Book your stay with us today and indulge in a truly remarkable hotel experience in the vibrant city of Jakarta, Indonesia.
Indulge in Relaxation and Entertainment at Ashley Wahid Hasyim Jakarta
At Ashley Wahid Hasyim Jakarta, guests can experience a perfect blend of relaxation and entertainment. The hotel features a luxurious spa where you can unwind and rejuvenate your senses. Step into a world of tranquility as you pamper yourself with a wide range of treatments offered by skilled therapists. From soothing massages to indulgent facials, the spa provides a serene environment for ultimate relaxation.
In addition to the spa, Ashley Wahid Hasyim Jakarta offers a variety of entertainment facilities to ensure a memorable stay. Take a refreshing dip in the sparkling outdoor swimming pool, surrounded by lush greenery and comfortable loungers. Enjoy a leisurely swim or simply soak up the sun while sipping on a refreshing cocktail from the poolside bar.
For fitness enthusiasts, the hotel provides a well-equipped fitness center where you can keep up with your workout routine. Stay active and energized with state-of-the-art equipment and professional trainers who are always ready to assist you. After a workout, unwind in the sauna or steam room, perfect for relieving any tension or stress.
Whether you're seeking relaxation or an active getaway, Ashley Wahid Hasyim Jakarta offers an array of entertainment facilities to cater to all your needs. Indulge in the ultimate pampering experience at the spa, take a refreshing dip in the pool, or stay active at the fitness center. Your stay at Ashley Wahid Hasyim Jakarta is sure to be filled with relaxation, entertainment, and unforgettable moments.
Stay Active at Ashley Wahid Hasyim Jakarta's Impressive Sports Facilities
At Ashley Wahid Hasyim Jakarta, staying active and maintaining your fitness routine is made easy with their top-notch sports facilities. The hotel boasts a state-of-the-art fitness center that is fully equipped with modern exercise machines and equipment. Whether you prefer cardio workouts, strength training, or a combination of both, this fitness center has everything you need to achieve your fitness goals.
In addition to the well-equipped fitness center, Ashley Wahid Hasyim Jakarta also offers a free fitness center for all guests. This facility is perfect for those who want to squeeze in a quick workout or simply stay active during their stay. With a range of exercise machines and equipment available, you can enjoy a variety of workouts to suit your preferences and fitness level. Whether you're a beginner or a seasoned fitness enthusiast, you'll find everything you need to stay in shape at this hotel's free fitness center.
With these impressive sports facilities, Ashley Wahid Hasyim Jakarta ensures that guests have all the resources they need to maintain their fitness routine and stay active during their stay. Whether you're looking to break a sweat or simply unwind after a long day of exploring the city, these sports facilities are sure to meet your needs and exceed your expectations.
Convenience at Your Fingertips: Ashley Wahid Hasyim Jakarta's Exceptional Facilities
Welcome to Ashley Wahid Hasyim Jakarta, where convenience is a top priority. This contemporary hotel offers an array of facilities to ensure a hassle-free stay for all guests.
First and foremost, the hotel provides a laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. Additionally, there are safety deposit boxes available for your peace of mind, ensuring the security of your valuables.
The hotel's concierge is always ready to assist you with any queries or requests you may have, providing personalized service to enhance your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
For those who prefer to smoke, there is a designated smoking area available. Meanwhile, if you need to store your luggage, the hotel offers luggage storage facilities. Lastly, daily housekeeping ensures that your room remains tidy and comfortable throughout your stay.
Experience the utmost convenience at Ashley Wahid Hasyim Jakarta, where every detail is taken care of to make your stay truly enjoyable.
Convenient Transport Facilities at Ashley Wahid Hasyim Jakarta
At Ashley Wahid Hasyim Jakarta, we prioritize the convenience and comfort of our guests, which is why we offer a range of transport facilities to make your stay hassle-free. Our airport transfer service ensures a smooth arrival and departure, taking the stress out of navigating Jakarta's busy streets. Whether you're traveling for business or leisure, our reliable and professional drivers will ensure you reach your destination on time and in style.
For those traveling with their own vehicle, we provide valet parking and a car park onsite. Our dedicated team will take care of parking your car, leaving you free to enjoy your stay without worrying about finding a parking space. Additionally, we offer self-parking options, giving you the freedom to come and go as you please.
If you prefer to explore Jakarta using public transportation, our hotel offers a taxi service. Our friendly staff will be happy to assist you in arranging a taxi, ensuring you can easily navigate the city and reach your desired destinations. Best of all, our car park is free of charge, allowing you to save on parking fees and make the most of your stay at Ashley Wahid Hasyim Jakarta.
Indulge in Culinary Delights at Ashley Wahid Hasyim Jakarta's Dining Facilities
At Ashley Wahid Hasyim Jakarta, guests are treated to a delightful culinary experience with its exceptional dining facilities. Start your day with a delicious breakfast buffet served at the hotel's restaurant, where a wide array of local and international dishes await. From freshly baked pastries to a selection of hot and cold dishes, there is something to satisfy every palate.
For a quick pick-me-up or a leisurely afternoon, head to the hotel's cozy coffee shop. Indulge in a cup of aromatic coffee or choose from a variety of teas, accompanied by delectable snacks and desserts. Whether you're catching up with friends or enjoying some alone time, the coffee shop provides a relaxed ambiance and friendly service.
At Ashley Wahid Hasyim Jakarta, you can expect top-notch service and daily housekeeping to ensure a clean and comfortable dining experience. The hotel's dining facilities are designed to cater to the needs of every guest, offering a memorable culinary journey during your stay in Jakarta, Indonesia.
Comfort and Variety at Ashley Wahid Hasyim Jakarta
Discover a range of comfortable and well-designed rooms at Ashley Wahid Hasyim Jakarta, offering the perfect accommodation for every traveler. With a selection of room types to choose from, you can find the ideal space that suits your needs.
Experience ultimate relaxation in the Ashley Room, featuring a cozy queen bed and offering 22 square meters of space. For those traveling with a companion, the Deluxe Queen room provides 24 square meters of comfort with a queen bed. Alternatively, the Deluxe Twin room offers the same spaciousness with two single beds, perfect for friends or family.
Upgrade your stay to the Executive Queen room, providing 24 square meters of elegance and a queen bed for a truly luxurious experience. If you prefer a more compact yet stylish option, the Superior Queen room offers 20 square meters of space with a queen bed. For those requiring separate beds, the Superior Twin room offers 21 square meters and two single beds.
By booking your stay at Ashley Wahid Hasyim Jakarta through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. Additionally, Agoda's user-friendly platform makes the booking process quick and easy, allowing you to secure your preferred room with just a few clicks. Choose Ashley Wahid Hasyim Jakarta on Agoda for a seamless and affordable stay in Jakarta, Indonesia.
Discover the Vibrant Neighborhood of Thamrin in Jakarta
Nestled in the heart of Jakarta, Thamrin is a bustling neighborhood that offers a vibrant and dynamic atmosphere. Known for its modern skyscrapers, upscale shopping malls, and luxurious hotels, Thamrin is a popular destination for both business and leisure travelers.
One of the highlights of Thamrin is its proximity to some of Jakarta's most iconic landmarks. Just a short distance away, you'll find the National Monument, a towering symbol of Indonesia's independence. Take a leisurely stroll through Merdeka Square, a spacious park surrounding the monument, and soak in the history and culture of the city.
Thamrin is also a shopper's paradise, with a plethora of high-end boutiques and international brands. Visit Plaza Indonesia, a prestigious shopping mall that offers a wide range of fashion, accessories, and home decor. For a unique shopping experience, head to Sarinah Department Store, the oldest department store in Jakarta, where you can find traditional Indonesian handicrafts and souvenirs.
After a day of exploring, indulge in the culinary delights that Thamrin has to offer. From local street food stalls to fine dining restaurants, there is something to satisfy every palate. Sample traditional Indonesian dishes such as nasi goreng (fried rice) or sate (grilled skewers) at one of the many local eateries.
With its vibrant atmosphere, convenient location, and diverse range of attractions, Thamrin is an ideal neighborhood to experience the best of Jakarta. Whether you're interested in shopping, dining, or immersing yourself in the city's rich history, Thamrin has something for everyone.
Convenient Transportation from Jakarta Airports to Ashley Wahid Hasyim Jakarta
Welcome to Ashley Wahid Hasyim Jakarta, a contemporary hotel located in the vibrant district of Thamrin in Jakarta, Indonesia. Getting to this stylish accommodation from the nearest airports is a breeze, thanks to the convenient transportation options available.
If you are flying into Soekarno-Hatta International Airport, the main gateway to Jakarta, you have several choices to reach Ashley Wahid Hasyim Jakarta. The most efficient and hassle-free way is to arrange a private airport transfer with the hotel. This ensures a smooth and comfortable journey directly to the hotel's doorstep. Alternatively, you can take a taxi from the designated taxi stands at the airport. Make sure to use the official Blue Bird or Silver Bird taxis for a reliable and metered fare.
For those arriving at Halim Perdanakusuma International Airport, located closer to the city center, taking a taxi is the most convenient option. Head to the taxi queue outside the airport terminal and choose from the reputable taxi companies available. It is advisable to use the Blue Bird or Silver Bird taxis for a reliable and safe journey to Ashley Wahid Hasyim Jakarta.
No matter which airport you arrive at, transportation to Ashley Wahid Hasyim Jakarta is easily accessible, allowing you to start your Jakarta adventure without any hassle. Book your stay at this modern hotel and experience the best of Jakarta's vibrant city life.
Discover the Vibrant Surroundings of Ashley Wahid Hasyim Jakarta
Situated on General Soedirman Street, Ashley Wahid Hasyim Jakarta offers a prime location for exploring the vibrant city of Jakarta, Indonesia. The hotel's surroundings are adorned with a multitude of attractions and landmarks that are sure to captivate visitors.
Just a stone's throw away from the hotel, you'll find the iconic Welcome Statue. This magnificent sculpture serves as a symbol of warm hospitality and marks the entrance to the bustling Wahid Hasyim Street. As you stroll along this vibrant street, you'll be immersed in the lively atmosphere and encounter a plethora of shops, restaurants, and cafes offering a taste of Jakarta's vibrant culinary scene.
General Soedirman Street, where the hotel is located, is also a key thoroughfare in Jakarta. This bustling street is lined with modern skyscrapers, government buildings, and luxury hotels. It serves as a gateway to various parts of the city, making it convenient for guests to explore Jakarta's many attractions and business districts.
Whether you're a leisure traveler seeking to explore the city's cultural heritage or a business traveler looking for convenience, Ashley Wahid Hasyim Jakarta's prime location ensures that you'll have easy access to the best that Jakarta has to offer.
A Culinary Adventure Awaits
Surrounded by an array of delightful dining options, guests at Ashley Wahid Hasyim Jakarta will find themselves spoilt for choice. For those craving authentic Indonesian cuisine, Nasi Goreng Kambing Kebon Sirih is a must-visit. This renowned restaurant offers mouthwatering dishes like their signature Nasi Goreng Kambing, a fragrant fried rice with succulent lamb. Shabu-Shabu Letasu is perfect for those seeking a hotpot experience, where diners can indulge in a variety of fresh ingredients cooked in a flavorful broth. For a taste of traditional Indonesian flavors in a charming setting, Plataran Menteng is the place to go. Guests can savor dishes like the iconic Rendang and Ayam Betutu while enjoying the restaurant's lush garden ambiance. Seribu Rasa Menteng offers a diverse menu showcasing the rich culinary heritage of Indonesia, with dishes like Sate Ayam Madura and Sop Buntut. Melly's Garden is a hidden gem, offering a tranquil garden setting and a menu featuring both Indonesian and international dishes. Kaum Jakarta is a haven for food enthusiasts looking to explore the diverse flavors of Indonesian cuisine, with a menu that highlights regional specialties from across the archipelago. Penang Bistro - Kebon Sirih offers a taste of Malaysian and Peranakan cuisine, with dishes like Nasi Lemak and Penang Char Kway Teow. Seafood lovers will delight in Pelangi Seafood Menteng, where they can enjoy a variety of fresh seafood dishes prepared in a flavorful Indonesian style. For a taste of authentic Japanese cuisine, Genki Sushi - Grand Indonesia is the go-to spot, offering a wide selection of sushi, sashimi, and other Japanese favorites. And for those looking for a hearty bowl of Sop Konro, Sop konro Cendana is the perfect choice. With its convenient location near the iconic Sarinah department store, guests at Ashley Wahid Hasyim Jakarta can easily explore these culinary gems and embark on a culinary adventure like no other.
Affordable Luxury at Ashley Wahid Hasyim Jakarta
Discover the perfect blend of luxury and affordability at Ashley Wahid Hasyim Jakarta. With an average room price of just $66, this hotel offers exceptional value for money compared to the average price of a hotel room in Jakarta, which is $44.
At Ashley Wahid Hasyim Jakarta, you can experience the best of Jakarta without breaking the bank. Immerse yourself in the vibrant energy of the city while enjoying the comfort and convenience of modern amenities. Each room is thoughtfully designed with stylish decor and cozy furnishings, providing a relaxing sanctuary after a day of exploring.
Whether you are a business traveler or a tourist, Ashley Wahid Hasyim Jakarta offers an unbeatable combination of affordability and luxury. Book your stay today and indulge in a truly memorable experience in the heart of Jakarta.
Excellent Service and Clean Facilities
Ashley Wahid Hasyim Jakarta has received rave reviews from its customers, who have praised the hotel for its excellent service and clean facilities. The rooms are well-maintained and comfortable, with working facilities and a great selection of TV channels. The hotel staff is friendly and accommodating, ensuring a pleasant stay for guests. Additionally, the hotel's breakfast is highly recommended, with a wide variety of delicious options to choose from. The overall ambience of the hotel is great, creating a peaceful and relaxing atmosphere. Guests have also noted the hotel's cleanliness, with a pleasant scent throughout the premises. With its friendly staff, good facilities, and exceptional service, Ashley Wahid Hasyim Jakarta is a top choice for travelers visiting Jakarta.
A Perfect Blend of Value, Location, and Exceptional Staff Performance at Ashley Wahid Hasyim Jakarta
Discover a hotel that consistently exceeds expectations with its outstanding customer ratings. Ashley Wahid Hasyim Jakarta, located in the heart of Jakarta, Indonesia, has earned an impressive overall rating of 8.8, making it a top choice for discerning travelers. This hotel offers a perfect blend of value, location, and exceptional staff performance, ensuring a memorable stay for every guest.
One of the standout features of Ashley Wahid Hasyim Jakarta is its exceptional value for money. With an impressive rating of 8.8 for value, guests can enjoy a comfortable and luxurious experience without breaking the bank. From the moment you step into the hotel, you'll be greeted by a warm and inviting atmosphere, complemented by stylish and well-appointed rooms. Each room is designed with the utmost attention to detail, offering modern amenities and a cozy ambiance that guarantees a restful night's sleep.
Another aspect that sets Ashley Wahid Hasyim Jakarta apart is its unbeatable location. With a remarkable rating of 9.2 for location, this hotel is an ideal choice for both business and leisure travelers. Situated in the heart of Jakarta, guests have easy access to major attractions, shopping malls, and entertainment venues. Whether you're exploring the vibrant city or attending important meetings, you'll appreciate the convenience and accessibility this hotel provides.
Furthermore, the staff performance at Ashley Wahid Hasyim Jakarta is consistently praised by guests, earning a remarkable rating of 8.9. From the moment you arrive, you'll be greeted by a team of friendly and professional staff who go above and beyond to ensure your stay is nothing short of exceptional. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the staff is always ready to assist with a warm smile and genuine hospitality.
Experience the perfect combination of value, location, and exceptional staff performance at Ashley Wahid Hasyim Jakarta. With its outstanding customer ratings, this hotel promises an unforgettable stay in the heart of Jakarta, Indonesia.
Excellent8.6
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Guests rave about the helpfulness and friendliness of the staff at this hotel. Its prime location near Sarinah Mall, restaurants, and popular attractions is a highlight for many. The rooms provide clean and comfortable accommodations, with efficient storage space and great city views. This hotel caters to both business and leisure travelers and offers free laundry self-service and gym facilities. Many reviewers find it to be worth the price.
Positive experience overall, but breakfast needs improvement per some guests.
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Staying here is overall good, the location is strategic, the rooms have a minimal size, the downside is that the hotel's lighting tends to be dim, making it less conducive for work focus. The mattress is a double size but on the smaller side, not large. The room is clean but not exceptionally so. The breakfast is standard, with usual taste although there are menu options.
Dear Mr/Mrs Galih Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear that you appreciated our strategic location and found the room clean and comfortable overall. However, we apologize for the dim lighting in the room and the mattress size not fully meeting your expectations. Your comments about the breakfast are also noted. Please be assured that your valuable feedback will be shared with our team as we continuously strive to improve our facilities and services. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Raynatha Ticoalu Hotel Manager
Ashley Wahid Hasyim is truly a fantastic hotel. We stayed there without expecting good service, but they really provided us with terrific experiences. The room is clean (though there are some stains on the furniture), the staff are friendly, the food is excellent, and the location is near the Sabang culinary festival. Overall, this hotel exceeded our expectations!
Dear Mr. Hansel, Warm greetings from Hotel Ashley Wahid Hasyim Jakarta. Thank you very much for sharing your wonderful feedback following your stay in December 2025. We are delighted to hear that your experience with us exceeded expectations, from our friendly staff and excellent food to the cleanliness of your room and our convenient location near Sabang culinary festival. We also appreciate your comment regarding minor stains on the furniture, and please rest assured that this will be addressed to ensure an even better experience for our guests. Your kind words are truly motivating for our team, and we look forward to welcoming you back to Hotel Ashley Wahid Hasyim Jakarta for another memorable stay. Sincerely, Raynatha Ticoalu Hotel Manager
I recently stayed at Ashley and had a pleasant experience overall. Upon arrival, I was pleasantly surprised with a room upgrade, which was a nice touch. The room was comfortable and well-appointed, offering a relaxing space to unwind. The staff were all incredibly friendly and attentive, which made me feel welcomed throughout my stay. I also enjoyed the food; the meals were delicious and there was a nice variety to choose from. However, I did experience a bit of confusion when entering the hotel from the parking garage in the basement. The layout wasn’t very clear, and I had to search around for a bit to find the proper entrance to the main lobby. Once I figured it out, everything went smoothly, but it was a bit disorienting at first. Overall, I would definitely recommend Ashley for its great service, food, and the bonus room upgrade. Just be mindful of the parking area layout if you're arriving from below!
Dear Mr/Mrs. Claudia, Warm greetings from Ashley Jakarta Wahid . We appreciate for the review that has given and happy to know your delightful experience with us. We’re always happy to welcome you back here. Regards, Joko Haryanto Hotel Manager
It seems nobody was standby on the phone. Nonetheless, location is in city center. The property is top-notch clean and the facilities and amenities are impressive. No desk for working though. The south view is recommended if you like to see skyscrapers at night. Parking is also convenient.
Dear Mr/Mrs Swara . Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay, particularly our central location, cleanliness, impressive facilities, and convenient parking. Your recommendation of the south-facing view is much appreciated and will surely be helpful for future guests. We do, however, regret to learn about your difficulty reaching us by phone and the absence of a dedicated work desk in your room. Please be assured that we take all feedback seriously and will look into these matters to improve our service and guest experience. We hope to have the opportunity to welcome you back in the near future. Warm regards, Raynatha Ticoalu Hotel Manager
640 meters to public transportation
Airport transfer
Located in heart of Jakarta
Free Wi-Fi in all rooms!
“Just an okay hotel”
I stayed for 4 nights and even upgraded myself for deluxe room with breakfast because I travelled to Jakarta for work and then for healing time. However the hotel is not 4 star quality one. I was given a double room at first. The room was ok but the bed is old and keep making cracking noise and I can barely sleep. There are also a lot of dusts accumulated in the room. Next, I changed to twin room which was much better. Have a better view, beds don’t make wonky sound and cleaner. The wall is so thin that you can hear the conversation of the people next door. So privacy is not really what this hotel can offer. The good thing there was good and delicious breakfast. I enjoyed that the most. Plus they have a self laundry facility that we can use for free. That’s the plus. Receptionist was not really attentive and always made a long face whenever I approached them with question. The bellboy and housekeeping staff however are helpful and really friendly. This hotel is centrally located so it’s easy to go to the common attractions but not by foot though. Walking to Grand Indonesia Mall will mean you will be sweating profusely and gasping for air before you arrive there. So can only move around using taxi, grab or gojek. It’s just that the road connecting to the hotel is a one way street. I hear a lot of complaints from the drivers on the difficulty to reach the hotel. I was also cancelled by the driver a few times. Value for money: 6/10 Room: 6/10 Location: 8/10 Staff: 6/10 Breakfast: 10/10 Facilities: 9/10
Dear Mr/Mrs Mohd, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us to continually improve our services and facilities. We’re sincerely sorry to hear that your initial room did not meet your expectations in terms of comfort and cleanliness. Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate follow-up and improvement. We’re glad to know that the second room was more comfortable for you and that you enjoyed the view and cleanliness. However, we do apologize for the noise disturbances you experienced. We understand how important a restful stay is, and we regret that this aspect affected your overall experience. We truly value your comments and hope to have the opportunity to welcome you again in the future, so we can provide you with a much-improved experience. Warm regards, Raynatha Ticoalu Hotel Manager