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Excellent



based on 955 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.5
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Vicki from Canada
Solo traveler
Deluxe Balcony Pool View
Stayed 4 nights in March 2015
Peace and the Tour Group
Staff, atmosphere, pool
When we first arrived, all was peaceful, atmospheric and the breakfasts were varied and elegant. The deluxe suites have atmosphere and the pool is a cool sanctuary. However, the hotel accepts tour groups who, once they arrive, eat en masse in a smallish breakfast area. They tend to be loud in halls and in he dining area. They are unaware of their impact on other guests. It would be good for the hotel to take initiative in requiring and enforcing large group etiquette. Once these groups come, the breakfast food becomes starchy/bread based...even running out of key items before other guests can eat. If you stay, eat early or be prepared to wait until after 7:30 AM. If you book one of their nice deluxe suites with a pool view, don't allow it to be on the first floor. That is over the dining room and you will hear chairs and tables scraping starting at an early hour and then up until 10 PM.
Reviewed March 29, 2015

Ramon from Spain
Family with older children
Double Superior
Stayed 3 nights in April 2014
Great Place!
Decor, pool, and rooms
Reviewed March 20, 2015

Sara from United Kingdom
Solo traveler
Deluxe Balcony Pool View
Stayed 3 nights in March 2015
Great room with pool view
Our room, with the balcony looking over the pool, the breakfast, the pool
Great hotel, pool, breakfast and tentative staff. It's the second time I've stayed and this time I ensured I got a pool view room as that side of the hotel is much nicer and the condition of the rooms is much better.
Reviewed March 17, 2015

Prapaporn from Thailand
Group
Superior Twin
Stayed one night in March 2015
Valuable cost
Breakfast, staff, and atmosphier
Great
Reviewed March 16, 2015

Poon from Singapore
Business traveler
Superior Twin
Stayed 2 nights in February 2015
Excellent Boutique chain in Cambodia
Excellent service from staff, location and value for money
Love it!
Reviewed March 05, 2015

Robert from Australia
Couple
Double Superior
Stayed 5 nights in February 2015
Top Hotel to stay at so well located.
Staff, location and the room.
Reviewed March 05, 2015

Poon from Singapore
Business traveler
Deluxe Balcony Pool View
Stayed 2 nights in February 2015
My favourite chill-out place in Siam Reap
Excellent service from staff, location and value for money
Love it! Staff is always eager to please.
Reviewed March 04, 2015

EMNA from Philippines
Group
Double Superior
Stayed 2 nights in February 2015
FRANGIPANI VILLA HOTEL EXPERIENCE
1: It is conveniently located a short distance from the airport and within the centra business area
Reviewed March 03, 2015

Joyce from Malaysia
Group
Double Superior
Stayed 2 nights in February 2015
overall quite good
The food, service of staff, lobby feel of comfort
The air cond a bit problem.
Reviewed March 02, 2015

Michael from Germany
Solo traveler
Double Superior
Stayed 8 nights in January 2015
Good value for Money
Comfort Location Wifi
The Hotel is good located not far from the center of the village. Taxi drivers always waiting to serve you outside the Hotel. The room was spacious and clean. Had some problems to bring a guest even though I had booked the room for 2 occupants - finally that worked out, but I did not like the staff arguing. The breakfast was regular and the pool was little bit to small to server all customers to satisfaction.
Reviewed March 02, 2015


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