Very good 7.5
Based on 575 reviews

Recent customer comments

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Very good



based on 575 reviews
  • Cleanliness 8.0
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 6.9
  • Value for money 7.5
  • Food/Dining 5.2
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Barbara from United States
Solo travelers
Deluxe Double Sea View
Stayed 1 night in July 2016
Would stay here again
This was a great hotel. Beautiful room and of course, exceptional view! Staff was nice and helpful.
Reviewed July 26, 2016

Kevin from United States
Couples
Deluxe Double Sea View
Stayed 1 night in July 2016
First I stay in Serendipity And I like it .
Good view at the beach!
Reviewed July 23, 2016

Nguyen from Vietnam
Groups
Deluxe Double Pool View
Stayed 1 night in July 2016
Good hotel
Good location and nice room. I have no idea about room but I satisfied.
Reviewed July 20, 2016

Vicki from Australia
Solo travelers
Deluxe Twin Sea View-First Floor
Stayed 3 nights in July 2016
Cambodia beach location
Great location and the hotel rooms were amazing. However the breakfast was disgusting and very little selection.
Reviewed July 11, 2016

Scott from Australia
Couples
Deluxe Double Sea View
Stayed 3 nights in July 2015
Seen better days
The staff in this hotel were great, the pool was grand, however the hotel has seen better days. It was starting to look a little dated. The view of the ocean was amazing. Ok on a budget
Reviewed July 04, 2016

Hy from Canada
Solo travelers
Deluxe Double Sea View
Stayed 1 night in June 2016
Excellent hotel in a convenient locaiton
The hotel has well appointed and spacious ocean-view rooms. The bathroom has a shower as well as a bathtub. Staff is helpful with information, The hotel is only a few steps away from the pier with boats to the islands and from the beach. However, the choices at breakfast are limited.
Reviewed July 01, 2016

Olga from Poland
Couples
Deluxe Double Sea View-First Floor
Stayed 1 night in February 2016
stay if you must
stay here if you must - for example you missed to boats to koh rong/samloen islands. otherwise don't bother, old and run down.
Reviewed June 28, 2016

Uyen from Vietnam
Groups
Deluxe Twin Sea View-First Floor
Stayed 1 night in June 2016
Good place
Good
Reviewed June 27, 2016

Simon from Australia
Solo travelers
Deluxe Pool View Twin Bed
Stayed 1 night in June 2016
Not up to standard
Expensive hotel for the area, if everything was working a 4 star rating may have been acceptable but reality was it was not. Only warm water (at best) was available, and the aircon barely worked. Hotel in general seemed a bit tired.
Reviewed June 24, 2016

John from Cambodia
Couples
Deluxe Double Pool View
Stayed 2 nights in June 2016
it was OK but could be a lot more
Needs a restaurant and something to do
Reviewed June 14, 2016


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