Verified traveler reviews

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Very good



based on 1135 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.3
  • Room comfort and quality 7.2
  • Service 7.0
  • Value for money 7.3
  • Food and dining 6.2
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Michelle from Philippines
Business travelers
Standard
Stayed 6 nights in March 2013
Comfortable
Nice location, clean room, and good restaurant
Reviewed July 01, 2013

Roy from Indonesia
Business travelers
Standard
Stayed 5 nights in June 2013
adequate
location, location, location
adequate and not dissapointing at all considering the price range.
Reviewed June 27, 2013

Sanjay from United Kingdom
Business travelers
Standard
Stayed 3 nights in June 2013
Great Hotel For Price
Location, Price, Size
Reviewed June 26, 2013

ISARA from Thailand
Business travelers
Deluxe Double
Stayed 2 nights in June 2013
good for wholesale shopping
good location, convenience, friendly staff
Reviewed June 25, 2013

mark from Australia
Business travelers
Executive Room
Stayed 2 nights in June 2013
Very good location if you are Buying furs
Located in the Fur district
Very comfortable in a local way , the food in this area is not really very good unless you want to eat the same thing every day or maccas but it is a quite comfy hotel thet can get the job done
Reviewed June 21, 2013

Gareth from United Kingdom
Business travelers
Standard
Stayed 2 nights in May 2013
A familiar Place
Location to Central Station, you can walk to the park, Good shopping
It was short, but very welcome. The cost of this hotel keeps increasing, but its some easy for when you arrive at Central Station, and the staff are getting better too.
Reviewed June 21, 2013

ISARA from Thailand
Business travelers
Deluxe Twin Bed
Stayed 3 nights in June 2013
convenient stay
good lacation, clean and quiet
Reviewed June 19, 2013

Wei from Singapore
Couples
Standard
Stayed 1 night in January 2013
Unprofessional service ever experience
Comfortable room and convenient hotel
Returned from humen for last night stay, service attitude remains the same: bad! Shorter queue but another customer barged in front of me (cut queue) and was served first (since she was checking out) although staff knew I was first. Limousine service by external party was polite and professional (staff used to work for this hotel).
Reviewed June 12, 2013

Wei from Singapore
Couples
Standard
Stayed 2 nights in January 2013
Worse hotel service ever experience!!!
Comfortable room and accessible to various shopping centers
Very unprofessional service by front office, reception and concierge (little area knowledge). Long queue during check-in (maybe it was dinner time) assisted another customer who did not queue (probably since the customer was very loud and rude). Unfriendly staff without greeting or eye contact, even ignore when I was asking simple question in both languages: English and Mandarin. My question was will I be getting a double bed (probably day dreaming while checking on room status), hence did not reply or acknowledge me. Check-in process took 30mins excluding waiting time of another 30mins. Very convenient hotel but poor service attitude even after lodging a complaint to the manager on their service, manager was not apologetic and chose to ignore complaint.
Reviewed June 12, 2013

Rathakarn from Thailand
Business travelers
Standard
Stayed 4 nights in June 2013
Great shopping spot.
Shopping & sightseeing
Reviewed June 10, 2013


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