Recent customer comments

Filter by traveler type

based on 278 reviews
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 7.9
  • Room comfort and quality 8.9
  • Service 8.9
  • Value for money 7.9
  • Food and dining 8.4
Sort by

Johan from Sweden
Business travelers
Stayed 2 nights in March 2016
Reviewed March 20, 2016

Oei from Indonesia
Business travelers
Deluxe River View
Stayed 2 nights in February 2016
very comfort hotel and easy to find restaurant
food and massage
Reviewed March 10, 2016

Cheung from Hong Kong
Business travelers
Stayed one night in August 2015
very comfortable
service, comfortable room, smile
Reviewed August 26, 2015

wai from Macau
Stayed 2 nights in August 2015
Reviewed August 16, 2015

Supporn from Thailand
Families with young children
Stayed one night in June 2015
happy stay
great food and spacy room
Reviewed July 18, 2015

Katherine from Philippines
Business travelers
Stayed 3 nights in March 2015
really good service
service, location, food
My mother had a back injury when we went to Guangzhou. I requested for airport transfer and told them to send a driver who can drive carefully since my mother cannot tolerate a bumpy ride. We were surprised to find Shangrila staff waiting for us when we disembarked the plane. They had a wheelchair ready for my mother and we did not have to wait at the long line in the immigration. It was a really big help. Kudos for the amazing service.
Reviewed April 07, 2015

Angel from United States
Business travelers
Stayed one night in January 2015
China 2015 first trip
Japanese restaurant; service and cleanliness
Reviewed January 17, 2015

Joyce from Australia
Business travelers
Stayed 3 nights in December 2014
nice spa
Reviewed January 03, 2015

Marcus from Germany
Business travelers
Stayed one night in September 2014
Best hotel at the tradefair area
staff food, proximity to trade fairs.
After having a bad experience in a budget hotel, I changed to here. But excellence has its price.
Reviewed December 09, 2014

GABRIELE from Italy
Business travelers
Stayed 3 nights in December 2014
Shangri-La Hotel
Food, relax, service
Reviewed December 09, 2014


Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.


Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.


Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: