Recent customer comments

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Excellent



based on 278 reviews
  • Cleanliness 9.3
  • Facilities 8.0
  • Location 7.9
  • Room comfort and quality 8.9
  • Service 8.9
  • Value for money 7.9
  • Food and dining 8.4
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Johan from Sweden
Business travelers
Deluxe
Stayed 2 nights in March 2016
Expensive
Annoying
Reviewed March 20, 2016

Oei from Indonesia
Business travelers
Deluxe River View
Stayed 2 nights in February 2016
very comfort hotel and easy to find restaurant
food and massage
Reviewed March 10, 2016

Cheung from Hong Kong
Business travelers
Deluxe
Stayed one night in August 2015
very comfortable
service, comfortable room, smile
Reviewed August 26, 2015

wai from Macau
Couples
Stayed 2 nights in August 2015
good
good
good
Reviewed August 16, 2015

Supporn from Thailand
Families with young children
Deluxe
Stayed one night in June 2015
happy stay
great food and spacy room
fantastic
Reviewed July 18, 2015

Katherine from Philippines
Business travelers
Deluxe
Stayed 3 nights in March 2015
really good service
service, location, food
My mother had a back injury when we went to Guangzhou. I requested for airport transfer and told them to send a driver who can drive carefully since my mother cannot tolerate a bumpy ride. We were surprised to find Shangrila staff waiting for us when we disembarked the plane. They had a wheelchair ready for my mother and we did not have to wait at the long line in the immigration. It was a really big help. Kudos for the amazing service.
Reviewed April 07, 2015

Angel from United States
Business travelers
Stayed one night in January 2015
China 2015 first trip
Japanese restaurant; service and cleanliness
Excelent
Reviewed January 17, 2015

Joyce from Australia
Business travelers
Deluxe
Stayed 3 nights in December 2014
nice
nice spa
Reviewed January 03, 2015

Marcus from Germany
Business travelers
Stayed one night in September 2014
Best hotel at the tradefair area
staff food, proximity to trade fairs.
After having a bad experience in a budget hotel, I changed to here. But excellence has its price.
Reviewed December 09, 2014

GABRIELE from Italy
Business travelers
Stayed 3 nights in December 2014
Shangri-La Hotel
Food, relax, service
Reviewed December 09, 2014


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