Very good 7.6
Based on 621 reviews

Recent customer comments

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Very good



based on 621 reviews
  • Cleanliness 7.7
  • Facilities 6.0
  • Location 8.5
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 6.4
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tonie from United States
Group
Superior
Stayed 1 night in March 2016
Not a 4 star hotel
This is not a 4star hotel. When I request a non smoking room, the front desk has to ask permission from supervisor for it. The rooms are not up to the basic star hotel standard, carpet is very dirty.
Reviewed March 11, 2016

Rongming from Singapore
Family with young children
Standard No Window
Stayed 2 nights in April 2015
more for business travellers
location is excellent. cabs were available anytime
Reviewed February 26, 2016

Rongming from Singapore
Business traveler
Standard No Window
Stayed 3 nights in August 2015
good size room
only concern was without window
Reviewed February 26, 2016

Rongming from Singapore
Couple
Standard No Window
Stayed 1 night in August 2015
Good room size but no window
without window it was almost impossible to smoke in the room
Reviewed February 26, 2016

Rongming from Singapore
Couple
Standard No Window
Stayed 1 night in November 2015
Good rooms
Good rooms located on high floor.
Reviewed February 26, 2016

Yew from Singapore
Group
Standard No Window
Stayed 1 night in January 2016
Good location
Good location, 250m away from vegetarian restaurants.
Reviewed February 01, 2016

Ivan from Malaysia
Solo traveler
Standard No Window
Stayed 3 nights in January 2016
A very good hotel, spacious and comfortable.
Comfortable, Subway, access to Xihu.
Near to Xihu (main attraction) and Subway, easy access to town in walking distance; spacious and comfortable.
Reviewed January 12, 2016

Santi from Indonesia
Family with young children
Standard No Window
Stayed 1 night in August 2015
Location, Room, Transportation
Location, Room, Transportation
Reviewed January 07, 2016

Ho from Malaysia
Couple
Hot Deal
Stayed 2 nights in December 2015
Value for money
Location. Friendly and helpful staff.
Location was fantastic. Located just across Intime shopping mall, within walking distance to West Lake and Hefeng Street. Hotel staff is extremely helpful and friendly. The room is small and a little tired looking but overall it is fine. Me and my husband had a pleasant stay here.
Reviewed January 02, 2016

Goh from Singapore
Solo traveler
Standard No Window
Stayed 4 nights in December 2015
Fantastic
Location, location, location
Very good
Reviewed December 14, 2015


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