Recent customer comments

Filter by traveler type
Excellent



based on 1205 reviews
  • Cleanliness 8.5
  • Facilities 7.6
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 8.1
  • Food and dining 7.5
Sort by

james from Australia
Solo travelers
Superior
Stayed 2 nights in March 2013
AN EXCELLENT HOTEL
ROOM , LOCATION AND STAFF
Reviewed April 03, 2013

james from Australia
Solo travelers
Superior
Stayed 3 nights in March 2013
EXTREMELY COMFORTABLE FIRST CLASS HOTEL
ROOM , STAFF, LOCATION
Reviewed April 03, 2013

George from Australia
Business travelers
Superior
Stayed one night in March 2013
Very convenient central location
location, location, location
One day wasn't long enough to really evaluate the hotel. It tended to feel more Chinese than international.
Reviewed April 03, 2013

Brendan from Ireland
Couples
Superior
Stayed 2 nights in March 2013
Central location & free room upgrade. & view
Staff were great. room very comfortable. Breakfast varied and good. Very close to all shops and restaurants. Given a free room upgrade without asking
Very enjoyable and the pool was terrific. Bed very comfortable. Music in lobby bar each night was very good
Reviewed March 22, 2013

MICHAEL from United States
Business travelers
Superior
Stayed 2 nights in March 2013
Nice hotel in a central location
location, amenities, staff
Reviewed March 13, 2013

OZAN from Turkey
Business travelers
Superior
Stayed 2 nights in March 2013
a classy hotel right at the center of the city
On world famous Nanjing Road,great design and classy
We stayed at the hotel for a weekend as a bussiness traveling couple.Had a lovely time during our stay due to the warmth,fast service and clean rooms the hotel offered!! A touchy and classy hotel right near the bund n on the Nanjing Road.
Reviewed March 13, 2013

Kah from Singapore
Groups
Superior
Stayed 4 nights in February 2013
Good location
Good location and big rooms
The hotel is situated very near to Nanjing road, the heart of the shopping area. Rooms are big and spacious but the lighting is a bit dark. Staff members are friendly and able to converse in English.
Reviewed March 10, 2013

stefan from Germany
Couples
Superior
Stayed 2 nights in August 2012
Great hotel and best location
located in the middle of Nathan Rd. Good for business and leasure
Very nice hotel with fantastic location. Good amenities for a reasonable price.The rooms are large and have a nice view over the place in front of the hotel. The personal is helpful. Difficult to get a taxi, not having a taxi stand. They ask for a fee for WI-Fi access. Even McDonald is better.
Reviewed March 04, 2013

Sing from Philippines
Business travelers
Superior
Stayed 4 nights in January 2013
Nice locations
The design of the hotel is very beautiful and rooms are clean. Near pedestrian street and many shops.
It is relaxing to stay in the room especially in cold seasons. I enjoyed staying here even for a short time.
Reviewed February 23, 2013

Stephen from United Kingdom
Business travelers
Business Suite
Stayed 3 nights in January 2013
Good location
Location
Great location, but slightly dated rooms. Bathroom was nicely decorated and clean, but the lounge and bedroom was a little dated, but clean. As there was no window in the small lounge area, so I did not really use this., so it was a bit of wasted space. Staff very helpful, friend and knowledgable
Reviewed February 11, 2013


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: