Excellent 8.4
Based on 297 reviews

Verified traveler reviews

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Excellent



based on 297 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 9.5
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for money 8.0
  • Food/Dining 7.3
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Mary from United States
Couple
Stayed 3 nights in June 2015
Fantastic staff
The staff, the location, and comfort
We stayed at the Radisson Blu One World for my son's wedding in Shanghai. The airline had lost our luggage with all our wedding attire in it. The concierge John and Ronnie went above and beyond to salvage this disaster. They loaned my husband a pair of black shoes for the wedding, found a tailor who could sew a suit and dress in one day, and even volunteered to go personally to pick up the luggage at the airport when it finally arrived at midnight. They were all so accommodating and went out of their way to help us out. Cannot say enough how much we appreciated their service! Phenomenal!
Reviewed June 25, 2015

TRIVERA from Indonesia
Couple
Superior
Stayed 3 nights in May 2015
Good Location
nice room,good location, clean hotel
we are very happy to stay here , will come back again
Reviewed June 22, 2015

Po from Hong Kong
Business traveler
Stayed 1 night in June 2015
good
good service , comfortable bed , good shower
water leakage at shawer room
Reviewed June 12, 2015

Intiraporn from Thailand
Business traveler
Superior
Stayed 3 nights in September 2014
Nice stay
location clean good for shopping
good
Reviewed June 10, 2015

Summer from Malaysia
Business traveler
Superior
Stayed 3 nights in May 2015
Great location
Strategically located
Overall Good.
Reviewed June 03, 2015

John from Australia
Group
Superior
Stayed 1 night in May 2015
A rare satisfying hotel in China.
Clean, Size and Great Pool.
Really good hotel. A rare time in China where everything has been right with a hotel.
Reviewed May 04, 2015

Ralf from Indonesia
Business traveler
Superior
Stayed 4 nights in April 2015
Need to hire more english speakers
Clean, comfort and nice interior
Reviewed April 18, 2015

lester from United States
Business traveler
Deluxe
Stayed 2 nights in March 2015
Not a 5 star hotel
room layout, decor in room, bathrrom in room
Internet was extremely slow and I could not use Skype and had to dial direct. Hotel admitted there was problem and at first offered my 10 percent off the call. We agreed on 50 percent but...really...a 5 star hotel would have waived the cost. This is a 4 star hotel. Also, the massage salon came knocking on my door at 11 at night to collect money from a room charge. Not a 5 star hotel.
Reviewed March 29, 2015

Vivian from Malaysia
Family with young children
Superior
Stayed 2 nights in December 2014
Location
good location,good view,clean
Reviewed March 24, 2015

KANTAPAT from Thailand
Business traveler
Stayed 1 night in March 2015
very good location
location breakfast and staff
Very good location just across the street from people square. Breakfast is very awesome.
Reviewed March 16, 2015


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