Recent customer comments

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Excellent



based on 1200 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 7.9
  • Food and dining 7.3
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Uvaldo from United States
Couples
Superior Twin Room
Stayed 3 nights in August 2016
Great Hotel & Location
Hotel is situated near subway & easy walking distance to the Bund
Reviewed September 05, 2016

Patricia from Australia
Business travelers
Junior Suite King Bed
Stayed 1 night in September 2016
GREAT LOCATION
CLOSE TO METRO AND WALKABLE TO THE BUND. LOTS OF FOOD AND SHOPPING, OPEN TILL LATE SO THERE'S ALWAYS SOMETHING TO DO.
Reviewed September 05, 2016

Patricia from Australia
Business travelers
Junior Suite King Bed
Stayed 1 night in September 2016
LOCATION VERY HANDY
Located in the heart of East Nanjing Road, pedestrian walk, very accessible to shopping and eateries.
Reviewed September 05, 2016

Jenny from Singapore
Groups
1 Queen Bed Superior
Stayed 1 night in September 2016
Great location and the facilities are well maintained.
Will recommend friends to stay here. Close proximity to the bund and there are a lot of choices for food nearby.
Reviewed September 04, 2016

yat from China
Couples
Superior Twin
Stayed 2 nights in June 2016
clean and nice
good location , good service
Reviewed August 31, 2016

weerawish from Thailand
Couples
Junior Suite King Bed
Stayed 3 nights in August 2016
perfect location
ok
Reviewed August 27, 2016

Wah from Hong Kong
Business travelers
1 Queen Bed Superior
Stayed 5 nights in August 2016
The difference than expected
after your website booking price higher than others
Reviewed August 25, 2016

Ho from Hong Kong
Couples
Superior Twin
Stayed 3 nights in August 2016
Old hotel
Good location but bad service
Reviewed August 22, 2016

Louis-Ray from Jamaica
Business travelers
Superior Room Club Sofitel 1 Queen Upper Floor
Stayed 5 nights in August 2016
Sofitel Business Guest
I stayed at this hotel for a few nights, and it is in a very good and convenient location. The room layout was well thought out. I had a good view of the Bund from my room. However, while the food quality was good, the buffet options lacked variety as they were basically the same every day.
Reviewed August 16, 2016

hassan from Egypt
Business travelers
Superior Twin
Stayed 2 nights in May 2016
only location
i had been before at grand hotel which is just on the opposite side same street , while grand hotel room is really 7 stars i found this hotel room is much less with normal room but very expenses daily rate , next time will not come again for sofitel and will return to grand hotel . the only two major good things in sofitel is the food buffet which is really really great and also the location but room condition and price both are not good
Reviewed August 13, 2016


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