Excellent 9.0
Based on 189 reviews

Recent customer comments

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Excellent



based on 189 reviews
  • Cleanliness 9.3
  • Facilities 8.9
  • Location 9.7
  • Room comfort and quality 9.2
  • Service 9.2
  • Value for money 8.4
  • Food and dining 8.2
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Leung from Hong Kong
Business travelers
Grand Room
Stayed 1 night in September 2015
good
good
Reviewed October 02, 2015

Adam from Germany
Couples
Grand Deluxe
Stayed 2 nights in June 2015
Ok for this location.
Location, location, location
Good for short trip.
Reviewed August 20, 2015

Dominic from Singapore
Couples
Grand Room
Stayed 1 night in August 2015
Near a lot of good restaurants and shopping malls
Close to the train, great restaurants and very nice facilities
The stay at the hotel was great. No complains.
Reviewed August 11, 2015

Daniel from United States
Business travelers
Grand Room
Stayed 1 night in July 2015
Great location, comforting but expensive option
Location, Room quality, Dining
Great central location near Xintiandi...can't complain about it. Got a standard room but the size and quality was onpar with a upgraded marriott administrative floor room. Staff was also nice, prompt and efficient, a great thing when there are long lines.
Reviewed August 03, 2015

Hyeayeon from South Korea
Solo travelers
Stayed 3 nights in December 2013
Awesome place for the first time travelers
great location, clean, comfy
Overall it was really good hotel. But "most" of workers in there can't speak English. The front desk ones speaks good but others.. On the phone for room service like that.. not really..
Reviewed July 15, 2015

Yi from Malaysia
Business travelers
Grand Room
Stayed 1 night in June 2015
Convenience with Comfort
Location, Convenient, Comfortable
Was perfect with good service rendered.
Reviewed June 30, 2015

Chunmei from Taiwan
Solo travelers
Grand Room
Stayed 1 night in June 2015
great location, great swiming pool
great location, great swiming pool, nice service..
Reviewed June 29, 2015

Chi from Yemen
Business travelers
Grand Deluxe
Stayed 2 nights in June 2015
Cleaniness of the room to be improved.
Location, service, food quality
Reviewed June 26, 2015

Daniel from Australia
Couples
Club Grand
Stayed 1 night in June 2015
Club room is a great choice
Pool, champagne, and champagne
If you're thinking about staying here, then consider upgrading to the club room, which gives access to the club lounge. Wow! Unlimited Bollinger Champagne, 24 hours a day. Needless to say, it was a boozy weekend :-)
Reviewed June 22, 2015

Yichuan from China
Solo travelers
Grand Deluxe
Stayed 1 night in January 2015
Great stay in Langham
Location Service Room
Was a pleasant stay in Langham. The hotel is located close to Xintiandi with all the bars and restaurants. friendly service. food was also great. Will definitely come back for next time
Reviewed May 21, 2015


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