Recent customer comments

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Very good

based on 890 reviews
  • Cleanliness 6.7
  • Facilities 10.0
  • Location 7.9
  • Room comfort and quality 7.0
  • Service 6.6
  • Value for money 7.4
  • Food and dining 6.0
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Thomas from Canada
Families with older children
Superior King
Stayed 4 nights in January 2013
Nice hotel and excellent service
Close to shopping and transportation, lots of restaurants close by friendly staff.
the hotel was very clean, rooms nicely appointed. the staff was very helpful infact went out of their way to help us to get to all venues. the hotel was very close to fantastic shopping areas. street after street of shops and stalls. lots of good restaurants within a short walk; the subway was a two minute walk and you can goo all the way to the airport for a very small amount. the subway was very user friendly, clean, and efficient .
Reviewed January 19, 2013

KOH from Singapore
Business travelers
Superior King
Stayed 1 night in December 2012
dark hotel room
inhouse massage
the room is fairly dark.. it is almost impossible to do any reading in the room. toliet design is dark too ..can see where you are showering.. aircon is blowing directly into the bathroom and old filtery aircon like have not been clean for long time..!!
Reviewed January 18, 2013

Peiyun from Singapore
Families with older children
Superior Twin
Stayed 1 night in January 2013
Basic hotel with good location
New, centrally located
the hotel is fairly well-maintained but dimly lit. amenities are basic but there is a foot massage on the 2nd floor which is quite decent. short walk to hubei train station exit and the shopping street (lao jie) is a 5-10min walk away
Reviewed January 17, 2013

Chee from Singapore
Solo travelers
Superior Twin
Stayed 1 night in January 2013
Nice & Affordable!
Location, Clean & Low price.
Clean and affordable hotel. Good location to Dongmen. Nice & big room. If the flooring is carpeted will be good.
Reviewed January 16, 2013

peter from United States
Superior King
Stayed 8 nights in January 2013
great location near metro, shops, etc
many things in the nearby area, very walk able location. Desk person spoke English.
We had room 1117, it was in nice condition, good size room away from the elevator facing the street. The check in was fast, service was great from the cleaning lady. We stayed for 8 days and took the metro to the ferry port to go to the Hong Kong Airport on departure, made it very easy as the port is on the same line as the hotel. There is alot going on in the area, the huge pedestrian shopping area,across the street, and in the back area a bustling center of shops and eats, spas and stores. The largest spa in Shenzhen in about 3 blocks away. We did check out other hotels nearby, this one is the best value for the money by far.
Reviewed January 14, 2013

Cheung from China
Superior King
Stayed 2 nights in December 2012
Good price Hotel
Near MTR station and night market
I book Haifu Hotel cuz people say it locate near MTR station, wifi in public. I enjoy the bath room more.Finally , I feel better and safe in There. I think I will book this hotel again. P.S. free bottle water place on the cometic table, but charge bottle water place on the table beside the bed. Cheating!!!
Reviewed January 13, 2013

Yap from Singapore
Superior King
Stayed 2 nights in December 2012
Lovely hotel and great location.
Friendly staff at check in, modern rooms.
Near to subway, its just a short walking distance to the shopping street.. Welcomed by friendly staff when we stepped into the hotel.. Room is cosy and modernised furniture.. Like the hotel room decor immensely. The room is clean and comfortable.. Value for money and would recommend it to other travellers.. Would defintely come back again.. There is convenience store at lobby and just next door is a simple restaurant that is also value for money.. Good breakfast and lunch set. Wifi speed is quite fast too..
Reviewed January 12, 2013

Teo from Singapore
Solo travelers
Superior King
Stayed 4 nights in January 2013
Conveinently located Hotel
we opt for a non smoking room but it was not available,didn't offer alternatives when room is available on other days.wifi only available on the reception area,luckily i requested for a mini router which can provide wifi when connect with internet port.hotel floor was not carpeted although slippers were provided.toiletry kits were on a one time basis and to be reused and additional set to be charge.beds were too hard for a comfortable sleep.hotel is along the main road so expected to be quite noisy in the morning due to the traffic flow.will have 2nd thought to stay here again.
Reviewed January 10, 2013

Denis from Indonesia
Superior Twin
Stayed 2 nights in December 2012
Everthing is perfect!
location, size of room
Location is the best thing that you will enjoy from this hotel. Its location only 3 - 5 min walking to MRT station. It alao have mini market downstair that opens 24 h. Beside that, around the hotel you can find many stores and restaurants. It's really helpful since you don't get breakfast. :( The only problem for me is this hotel doesn't provide free wifi connection. But, beside that, everything so nice :)
Reviewed January 10, 2013

surapong from Thailand
Families with older children
Superior King
Stayed 2 nights in December 2012
convenient and well equipped, good location.
near local market and shopping area by walking distance
near local market and shopping area by walking distance Hotel Staff are more smiling face than 1 year before. Reasonable prices
Reviewed January 08, 2013


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