Recent customer comments

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Very good

based on 3009 reviews
  • Cleanliness 7.4
  • Facilities 6.6
  • Location 8.9
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for money 7.7
  • Food/Dining 6.6
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Kervin from Singapore
Business traveler
Deluxe Single
Stayed 5 nights in October 2015
ZTL Hotel @ Shenzhen
Good Location, near to MRT and Value for money
Comfortable room, good location for shopping but breakfast is disappointing
Reviewed November 03, 2015

CHEE from Singapore
Business traveler
Single Superior Room
Stayed 2 nights in October 2015
ZTL review
location, location, location
very convenient for shopping and eating. the room is small but clean. hotel is old, aircon abit stuffy. hard to get a taxi just outside hotel, got to walk out to the main road. Staff is friendly and allowed me to check in early. didn't eat in the hotel since there are so many eateries outside hotel.
Reviewed November 03, 2015

Wing from Singapore
Solo traveler
Deluxe Single
Stayed 3 nights in October 2015
Better book from agoda.
MRT nearby, Shopping Area nearby
OK, not bad as i had stay there few time. This is the 1st time i book from Agoda. The price given is cheaper then the hotel sales department offer. No regards to stay there.
Reviewed November 03, 2015

Dwight from Canada
Solo traveler
Superior Twin Room
Stayed 2 nights in October 2015
Rooms smelled like mold!
The carpets were very dirty and the rooms smelled like mold. Communication with the front desk staff was impossible as they spoke no English at all. The only thing this hotel had going for them was the location.
Reviewed November 03, 2015

Yusuf from Indonesia
Business traveler
Two Bedroom Suite
Stayed 2 nights in October 2015
Around of shopping area, near to mrt station
Very crowded, good food, many restaurant
Reviewed November 01, 2015

Antonio from Philippines
Business traveler
Deluxe Single
Stayed one night in October 2015
Accessible Hotel
Accessible Hotel, Near the Mall and Near the Bank
Reviewed October 30, 2015

Calvin from Singapore
Solo traveler
Deluxe Single
Stayed 2 nights in October 2015
toilet is clean, aircon is cold, towels are clean
Well, the lights in the room keep shimming as like those in the disco. The lights are too dim. Bedsheets a bit dirty. The wall a bit crack.
Reviewed October 27, 2015

Meng from Singapore
Single Superior Room
Stayed 6 nights in October 2015
The hotel is acceptable.
Location, staffs are friendly
The location is good. The staffs are friendly and helpful.
Reviewed October 27, 2015

low from Malaysia
Family with teens
Two Bedroom Suite
Stayed 2 nights in January 2015
very good location hotel
location, location, location
the location of the hotel is perfect, surrounded by shopping malls and food outlets. it's also next to the MRT which is most convenient for a traveller. the room is large and comfortable. since we only stay for 1 night, we didn't try the hotel f&b outlets. overall, we are very satisfied with this hotel.
Reviewed October 23, 2015

Lee from Malaysia
Single Superior Room
Stayed one night in October 2015
Near to Shopping Area
Clean, Confortable and near to Shopping Place
Reviewed October 21, 2015


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