Good 6.9
Based on 2155 reviews

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Good



based on 2155 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 8.0
  • Room comfort and quality 6.8
  • Service 6.8
  • Value for money 6.9
  • Food and dining 6.0
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Ryan from Philippines
Business traveler
Superior City View Room
Stayed 2 nights in January 2016
Good location and strong wifi
The location is good as it is near the Causeway Bay Station. However looking for it for the first time is a bit of a challenge. The wifi is strong even in the high floors.
Reviewed April 09, 2016

Ang from Malaysia
Solo traveler
Superior City View Room
Stayed 2 nights in January 2016
Not value for money
Room was small, breakfast options was limited and small portion, everything is narrow. not comfortable
Reviewed April 03, 2016

Colin from Australia
Solo traveler
Superior City View Room
Stayed 3 nights in March 2016
Not as advertised - non smoking room is not real!
Booked two non-smoking rooms, they both had very strong odour of smoking, were told that they were non-smoking rooms - so why did they both have ashtrays in them? Got two new rooms also non-smoking, not as bad odour, but still not right, and they had ashtrays also! False advertising!
Reviewed April 03, 2016

iris from Philippines
Couple
Superior City View Room
Stayed 3 nights in October 2015
near times square
but the room is small.
Reviewed April 01, 2016

Tjiong from Indonesia
Business traveler
Superior City View Room
Stayed 5 nights in March 2016
Room too small
Location is good,but the room is too small. Bathroom can only load 1 person and even couldn't changing clothes inside . The first morning we stay, some mechanics did their works like renew the wallpaper in front of guest'room,so noisy . Not want to get back there again.
Reviewed March 31, 2016

Edward from Hong Kong
Couple
Superior City View Room
Stayed 2 nights in March 2016
better than average
small room, tiny bathroom,difficulty to turn around, but excellent location and staff.
Reviewed March 27, 2016

Michael from Denmark
Couple
Superior City View Room
Stayed 2 nights in March 2016
Worst ever
Hotel claim to have smokefree rooms and floors. they DONT Ashtreys in ALL rooms. The beds must have been in the hotel since first opening , WORST EVER. upon checkin with a not friendly staff and given a room , we discovered the beds was so bad , and that its a smokers room we wanted to changes. very unhappy staff showed us another room wich was exactly the same but also a STAINED bed , pee or something. we wanted to talk to duty mananger so he/she could fix it , he came and was totaly red in face and very unhappy with us wanting what we PAID for , he had so much crap to tel us that I got a headache , after seing 4 rooims with simular crappy beds and smoking rooms we wanted to contact agoda , by this time the DM was even more upset and had a really bad attitude about everything .I then emailed Agioda instead of calling the hotline from front desk with all the upset staff standing and staring at us. the DM found a room with a doubblebed , wich we accepted since it was late and no time to change hotel. Agoda help us with a partial refund and we stayed for the 2 nights ,with a sour back as a memorie if the Hotel. with over almost 200 hotel night during past 2 year I do know diffrerence between Crappy gotel and staff and service minded staff , and between quality hotels and Crappy Hotels. THIS was worse than CRAPPY . only 1 person was up to standard and said hello and so on was guy standing at street level, rest was NOT people that should work with service at all. DONT BOOK THIS PLACE.....
Reviewed March 26, 2016

Thanadol from Thailand
Group
Superior City View Room
Stayed 3 nights in March 2016
Value for money
Free wifi, comfortable room, value for money
Upon check in the front desk was very slow and she behaved a bit snorbish and tough. The room on 37th floor was perfect panirama view and really confortable but a bit narrow typical in HK. The hotel is far from Causeway Bay MTR station about 10mins max and behind hotel is surrounded by seafood restaurants and 7/11 is nearby. Highly recommend for this hotel.
Reviewed March 21, 2016

Maria from United States
Couple
Superior City View Room
Stayed 3 nights in March 2016
Convenient to metro and malls
location, easy walk to metro, view
Rooms are small but even smaller in other budget hotels in Hong Kong, However enough toiletries, good view from upper floors and near malls and metro, bus system. Breakfast was decent although not magnificent: eggs ,croissants, toast, coffee, juice, conge, yoghurt, fresh veggie salad
Reviewed March 21, 2016

Thanadol from Thailand
Group
Superior City View Room
Stayed 3 nights in March 2016
Value for money
Room clean, nice view, free internet
Upon check in, front lady was a bit snorbish but we could convince her and very slow check in process. Location was just fine behind the hotel has good local restaurant and very delicious. A bit walk about 10mins to MTR no worries. Overall, everything was just fine.
Reviewed March 19, 2016


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