Recent customer comments

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Good



based on 3236 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for money 7.1
  • Food/Dining 6.1
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MEYER from Germany
Business traveler
Superior Mountain View Room
Stayed 5 nights in June 2016
Good Location, cheap but also nothing special
Location is great. Just a few steps from Sai Sing Pun MTR station. Guests: Hotel attracts mainly Chinese mainland visitors. That means: - at certain times it is extremely difficult to catch the lift. Waiting time of 15 minutes is normal. - rude attitude of guests - extremely noisy guests, shouting in the hallway is normal. Extremely noisy when coming home late at night, or in the early morning. - huge groups stuck in the lobby, restaurant or as said trying to fight their way into the lifts all at the same time. Breakfast: - 60 HK$ per person. not recommended. very small selection of food, basically no cereals, no fresh fruit, absolutely basic. There are many places around where you can have nice things for less money. Room: - extremely small - has seen better times - towels are old, do not look clean, have holes etc. - there is NO cabinet. NO place to put something. only option to hang clothes are 2 coat hanger and 2 hooks at the wall. Bathroom: - nice shower, - the hand wash basin is IN THE ROOM, not in the bathroom. - the toilet flushing was not working, but i repaired it easily. That is a NONO. the room service must have known that it is not working. Bed: Extremely hard. Targeting the Mainland Chinese. they love to sleep on a wooden plank. I don't. AC: Noisy and impossible to adjust to a reasonable temperature. It is a fridge, cold room not a hotel room, but that is quite normal in Hong Kong. In a nutshell: Very simple hotel, if you travel on budget you can catch the room for 35 US$, ridiculously cheap. But you get the value of a 35$ room. Never eat there. Bring your own towels. If you are deaf and love to sleep on a wooden plank, its your place to stay! There are lots of much better hotels around, forget this place.
Reviewed June 25, 2016

Kwong from Hong Kong
Solo traveler
Superior Mountain View Room
Stayed 2 nights in June 2016
Good location and price
Good
Reviewed June 24, 2016

Samsudin from Indonesia
Family with young children
Superior Mountain View Room
Stayed 5 nights in June 2016
beautiful view
the view is beautiful when we see from sky pool
Reviewed June 24, 2016

XIN from China
Business traveler
Deluxe Harbour View Room
Stayed 2 nights in June 2016
Fair
Near to the subway and clean
Reviewed June 24, 2016

king from Hong Kong
Couple
Superior Mountain View Room
Stayed 1 night in June 2016
Smelly toliet
The room was arranged in room 909, the toliet was smelly and made us not comfortable.
Reviewed June 24, 2016

Richard from New Zealand
Family with young children
Deluxe Harbour View Room
Stayed 2 nights in June 2016
Location
Location is King, right where we needed to be
Reviewed June 23, 2016

Yee from Malaysia
Business traveler
Deluxe Queen or Twin Room with Harbour View
Stayed 3 nights in June 2016
Unbelievably small bathroom, needs refurbishment
Good location. The room is fine by Hong Kong standard and the bathroom is ridiculously small. Most people will find it difficult to use the toilet. The gym is also a great disappointment. The equipment does not work properly, especially the treadmill which is a real safety hazard.
Reviewed June 21, 2016

chan from Hong Kong
Couple
Superior Mountain View Room
Stayed 1 night in June 2016
bad cleaning service
bugs found
Reviewed June 18, 2016

Chih-Jen from Taiwan
Couple
Deluxe Harbour View Room
Stayed 2 nights in June 2016
Price is selling point for this hotel
good: price, lobby bad: small room, small bathroom, hardbed
Reviewed June 17, 2016

Ada from China
Business traveler
Deluxe Harbour View Room
Stayed 1 night in June 2016
Good Location
average cleanliness and facilities
Reviewed June 17, 2016


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