Recent customer comments

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Good



based on 3229 reviews
  • Cleanliness 7.2
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for money 7.1
  • Food/Dining 6.1
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wirut from Thailand
Solo traveler
Deluxe Harbour View Room
Stayed one night in May 2016
Near MTR and clear
Nice view with Harbor View and nice area , It's a but far from walk from MTR Exit A1 about 10 minute walk but not a big deal because hotel is very close . Many local shop and local restaurant around there .
Reviewed May 25, 2016

John from Ireland
Couple
Deluxe Harbour View Room
Stayed 4 nights in May 2016
Good location but pool is closed and no view
Be aware that the pool this hotel uses for its main picture is closed as of the end of May. It is not stated as closed on the booking page or even by the check in staff. There was a small note in the room stating this and a locked access door. Very disappointing. Other than this point, the hotel is well located and clean, reception staff weren't very friendly but did the job. Housekeeping staff cleaned the rooms very well but were a bit too eager to get you out and the room cleaned. Free airport shuttle was handy. The harbour view rooms are obstructed by big skyscrapers which is understandable it being Hong Kong but it is false advertising.
Reviewed May 25, 2016

Billy from Singapore
Couple
Deluxe Harbour View Room
Stayed one night in May 2016
Convenient, just 3 minutes walk from Sai Ying Pun MTR
It is very close to the subway station and there are lots of eateries nearby... The size of rooms is considered reasonable in HK. The breakfast is very affordable at 60HKD.
Reviewed May 23, 2016

Beatriz from Philippines
Couple
Superior Queen or Twin Room with Mountain View
Stayed one night in May 2016
Good value for your money
Very conveint to the transportation
Reviewed May 22, 2016

HAIYAN from Hong Kong
Couple
Superior Mountain View Room
Stayed one night in May 2016
good
good
Reviewed May 22, 2016

Benjamin from United Kingdom
Couple
Superior Mountain View Room
Stayed 2 nights in April 2016
Okay hotel but far from town centre
This hotel is a little further awayform main attracitions and the piers, though the walk is facinating we resulted using the tranport as the days went on. The hotel is clean with good facillities, including wifi and pool and resturant, but rooms are small with not so good views. Staff are sometimes rude though this good be a communication barrier. Better hotels for same price.
Reviewed May 20, 2016

Joseph from Hong Kong
Couple
Superior Mountain View Room
Stayed one night in May 2016
Great convenient hotel, good facilities
Would stay here again
Reviewed May 19, 2016

ELAINE from Philippines
Family with young children
Deluxe Harbour View Room
Stayed 3 nights in May 2016
VALUE FOR MONET EXCELLENT.EXCEPT WIFI CONNECTION POOR.
YOU GET WHAT YOU PAY POOR. WE REALLY LIKE THE INTERIOR DESIGN OF THE HOTEL.
Reviewed May 17, 2016

Karim from United States
Couple
Superior Mountain View Room
Stayed 4 nights in May 2016
Great location, nice pool and view, and the rest is a disappointment.
Pros: Great location, close to MTR and only stops away from Central and Causeway Bay. There's a cute little coffee shop down the street. The pool and views from the roof of the hotel are quite nice. Cons: The aircon was musty, and made me feel sick. (I did get sick the day after we checked in.) Beds are very uncomfortable, and quite small for a tall western traveler. The rooms are very small, which was not a total shock as this is Hong Kong. Don't expect a closet or spacious bathroom. Don't bother paying for the breakfast. The selection is very limited, and the food did not look fresh.
Reviewed May 17, 2016

Phei from Malaysia
Couple
Deluxe Harbour View Room
Stayed 4 nights in May 2016
Good location nearby MTR exit
The view is great, nearby mtr exit, clean small room suitable for two.
Reviewed May 17, 2016


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