Recent customer comments

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Very good



based on 4633 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.2
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Trixhia from Singapore
Group
Deluxe Room
Stayed 3 nights in September 2015
Great Hotel
Handy phone provided by hotel, cleanliness and size of room
Great stay, good size room for a triple bed room in comparison with the usual HK hotel room size. Great extra service of handy phone provision by the hotel and cleanliness of the room was consistent throughout our 3 day stay.
Reviewed September 17, 2015

Trixhia from Singapore
Group
Triple - 3 Single Beds
Stayed 3 nights in September 2015
Great Stay
Staff Service, overall Cleanliness of room, Room Size and the provision of handy phone by hotel
It was a little confusing to get to the concierge as the main check in counter is on another level. Upon checking in, the receptionist probably forgotten to tell us that we need to insert the room card when using the lift as a form of security when going up to our floor so was trying to figure out how to get the lift to go up. No doubt hotel is in a good location but was not that near to the MTR hence can be a hassel for elderly folks to walk to the station. Booked 2 rooms with one being the triple room and was pleasantly surprised by the size of that room as it was very spacious for any room size in a HK hotel. The handy room is also another great service that the hotel provided and is especially useful when travelling in large group.
Reviewed September 17, 2015

man from Singapore
Couple
Special Offer
Stayed 3 nights in September 2015
Clean Rooms
location , Cleaniliness , Just opposite airport transfer stop
My first time. It was a pleasant stay in the hotel. The room was quite clean and maintained. About 10 mins walk to Jordan Station. Easy access to F&B.
Reviewed September 16, 2015

Yong from Singapore
Business traveler
Triple - 3 Single Beds
Stayed 3 nights in September 2015
great spacious room ever stayed in
free handphone, clean toilet and big room
Had a pleasant stay. Room is really spacious and clean toilet and they have a free handphone that you can bring around in hong kong.
Reviewed September 16, 2015

Chua from Singapore
Group
Family Room (4 adults OR 2 adults and 3 children)
Stayed 3 nights in September 2015
Good place for families
Location, service, room facilities
we had received swift and thoughtful services.
Reviewed September 16, 2015

Karen from Philippines
Couple
Smart Room
Stayed 3 nights in September 2015
Smart Room at Eaton
Dark room, Free shuttle to Kowloon Station, Cold room
Reviewed September 15, 2015

KAREN from Singapore
Family with teens
Triple - 3 Single Beds
Stayed 6 nights in September 2015
Comfortable stay at Eaton!
Location and the different types of room to cater to different needs.
The stay was great! Eaton Hong Kong is conveniently located at Jordan a 24-hr food outlet and convenience store just opposite the hotel. It is also just a 5-min walk away from the MTR station. As I was travelling in a group of 3 pax, having a triple room in this hotel was just great (as not many hotels have this room type). In short, the hotel was great and it helped us relax after each tiring day.
Reviewed September 15, 2015

Royce from Singapore
Family with young children
Special Offer
Stayed 3 nights in September 2015
Rooms are small
Clean , not spacious enough
Stay for 3 nights does not offer a upgrade for a bigger rooms. rooms are small. not enough space after putting large luggage.
Reviewed September 14, 2015

Chun from Malaysia
Family with teens
Deluxe Room
Stayed 3 nights in July 2015
Good location, nearby MTR Jordan Station
Location, Cleanliness, value for money
Reviewed September 14, 2015

Wei from Malaysia
Group
Special Offer
Stayed 3 nights in September 2015
Hotel is convenient
Convenient and clean
Reviewed September 13, 2015


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