Very good 8.0
Based on 860 reviews

Recent customer comments

Filter by traveler type
Very good



based on 860 reviews
  • Cleanliness 8.0
  • Facilities 7.6
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.3
  • Food/Dining 7.6
Sort by

Lesley from Philippines
Families with young children
Standard Room King
Stayed 2 nights in July 2015
Excellent service, central location
Excellent service, central location, spacious room
Service at the hotel was excellent and our personal requests were accommodated. We requested for later checkout and it was granted to us. This was so convenient because one of our companions got sick on the last day and had to use the bathroom. The room was spacious even with the addition of the extra sofa bed. It was my friend's first time to stay at Excelsior and they liked it too. The location was very convenient as well. The hotel smells great as you enter the lobby and you feel very welcome. Wifi service was also fast.
Reviewed July 20, 2015
Did you find this review helpful?

Jeremy from Singapore
Business travelers
Standard Room King
Stayed 2 nights in July 2015
Good location
Location
Reviewed July 17, 2015
Did you find this review helpful?

Manson from United States
Couples
Standard Room Twin
Stayed 3 nights in July 2015
Excellent location for shopping, dining
location, staff helpfulness,
Staff was able to help you with minor issues quickly.
Reviewed July 06, 2015
Did you find this review helpful?

Stephen from Philippines
Business travelers
Standard Room Twin
Stayed 5 nights in June 2015
Good location!
Location, accessibility and clean spacious rooms
Reviewed July 04, 2015
Did you find this review helpful?

Valerie from Singapore
Couples
Deluxe Harbour View
Stayed 4 nights in June 2015
Good Location
Location, Rooms Size & Standard
Pleasant
Reviewed July 04, 2015
Did you find this review helpful?

CHAN from Hong Kong
Families with young children
Standard Room King
Stayed one night in June 2015
Pretty good
Close to shopping area, good restaurants, close to mtr
The hotel is well maintained and clean, though a bit old. Restaurants are nice and price not costly, worth to try if lazy to go out. The price can be better, for a 4-star hotel.
Reviewed July 01, 2015
Did you find this review helpful?

Jesen from Indonesia
Families with older children
Twin Superior Harbour View
Stayed 4 nights in January 2015
A room with a great view
Location, Service and WiFi
I was upgraded to harbor view room by the reception, great service and room
Reviewed June 26, 2015
Did you find this review helpful?

Pohleng from Singapore
Business travelers
Standard Room Twin
Stayed 3 nights in June 2015
excellent location for shoppers
location location location
was chosen for my parent who wanted to roam and shop
Reviewed June 25, 2015
Did you find this review helpful?

Loo from Malaysia
Business travelers
Twin Superior Harbour View
Stayed 3 nights in June 2015
great location
location, food and shop around
very nice stay and great location
Reviewed June 24, 2015
Did you find this review helpful?

Zyn from Singapore
Business travelers
Standard Room King
Stayed 3 nights in December 2014
Good
clean, near mtr, quiet
good
Reviewed June 12, 2015
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: