Excellent 8.5
Based on 2202 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 2202 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.4
  • Room comfort and quality 8.9
  • Service 8.5
  • Value for money 8.0
  • Food and dining 7.7
Sort by

Artemio from Philippines
Family with teens
Superior
Stayed 4 nights in March 2016
Best Hotel Overall
From complimentary mobile phone to complimentary drinks in the minibar. Service was superb. They would go out of their way to adjust to your needs.
Reviewed March 20, 2016
Did you find this review helpful?

Anna from Singapore
Family with young children
Superior
Stayed 3 nights in March 2016
Cosy stay
Comfortability, good location and good hospitality
Great!
Reviewed March 18, 2016
Did you find this review helpful?

Karen from Philippines
Family with young children
Superior
Stayed 2 nights in March 2016
Perfect place for Designers clothes bags shoes
Location
It was our second time in HK with my 10 month old baby. We took a cab from the airport wc cost us $ HK 271 overpriced as compared to what we paid going back wc is the right price $ HK 243 . We arrived early,shortly after lunch time and I asked the front desk of my request included in my booking for early check in since im with a tired baby girl, he said rooms are still being cleaned and standard check in time is 3pm i was hoping he would somehow bend the rule coz if not for the bAby i wouldnt mind checking in at 3pm. Sadly , i was refused, They will get your luggages though placed inside the storage room beside the concierge while waiting for your room in case you want to go out and roam around harbour city a bit.Their lobby have few seats and are not comfortable to lounge . Upon entry , the room smelled somewhat old but as days go by you will get used to the smell i guess. Another downside of the room is you can hear the noise from the hallway of the hotel. Unfortunately we are beside a noisy group so each time they go in and out of their room we always hear them. There is also no view in our room 620 just an office building in front. Free Mini bar has coke,san miguel beer, minute maid & a local chinese beer. So these were " the not so good " side.However the location is perfect for Designers brand Hermes Chanel LV Burberry you name it they got it . There is a supermarket, food court, 2 nearby Starbucks, Macau restaurant if you want to try local food and many fancy restos all over. However when we tried Ye Shanghai in the 6th floor of Marco Polo Hongkong hotel we were SO disappointed , food is not outstanding, but the price is ceiling high, we were charged with food we didnt order so i had to complain.I asked to take out leftover food only to find out the waiter threw it away. They don't understand English quite well hence the incident i guess. If you are for shopping designers , ok to eat pricey food then this is the hotel to be.overall stay was ok.
Reviewed March 17, 2016
Did you find this review helpful?

Janice from Philippines
Family with young children
Superior
Stayed 3 nights in October 2015
Fantastic Vacation
Location, Amenities, Room Comfort
Our stay was excellent as always. The price is a bit expensive though. But everything is great!
Reviewed March 13, 2016
Did you find this review helpful?

Christine from Philippines
Couple
Continental Deluxe
Stayed 2 nights in March 2016
It's like coming home.
beddings, sixe of the room and location
Reviewed March 13, 2016
Did you find this review helpful?

Wannachai from Thailand
Business traveler
Continental Deluxe
Stayed 5 nights in March 2016
nice location
nice location
Reviewed March 12, 2016
Did you find this review helpful?

Ann from Malaysia
Family with young children
Premier
Stayed 4 nights in July 2015
Great Hotel, Good Location
Near to Shopping Centre
Room is spacious and clean. Love the coffee maker that comes with coffee capsules.Beds are clean and comfortable. Hotel location is great, will go back again in future.
Reviewed March 11, 2016
Did you find this review helpful?

Julian from Philippines
Family with young children
Superior
Stayed 3 nights in March 2016
Great Location as always
location, room size, familiarity
Great as always
Reviewed March 11, 2016
Did you find this review helpful?

Kristine from Philippines
Business traveler
Superior
Stayed 3 nights in January 2016
Happy Stay
accessible location, clean and comfortable
As always I enjoyed my stay at Marco Polo Gateway Hotel Hong Kong
Reviewed March 08, 2016
Did you find this review helpful?

Vernon from Philippines
Family with young children
Superior Suite
Stayed 3 nights in March 2016
Baby friendly hotel
Location, convenience, room
It was a pleasant stay with my baby here. Will book here once again in the future
Reviewed March 08, 2016
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: