Excellent 8.1
Based on 2774 reviews

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Excellent



based on 2774 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 7.9
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.5
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Ross from United Kingdom
Couple
Grand Deluxe Harbor View
Stayed 2 nights in January 2014
Stunning Views
Free room upgrade, beautiful views, friendly staff
The hotel location is set away slightly from "Central" Hong Kong, however nowhere in Hong Kong is far away with its ever reliable transport, and the main bonus of the non "Central" location is the beautiful views that the rooms have of Victoria Harbour, beautiful day and night. Hotel was very charming nice added touches, such as the the beautiful harp player in the hotel lobby and the abundant choice of lights in the room. Its the little details that count, and the big ones (free room upgrades!!)
Reviewed February 09, 2014

LAI from Hong Kong
Couple
Grand Deluxe Harbor View
Stayed 1 night in January 2014
VERY NICE HOTEL
CLEAN ROOM, BEAUTIFUL HARBOUR VIEW AND Centrally located
I FEEL THIS HOTEL VERY COMFORTABLE BECAUSE THERE ARE BIG ROOM, BEAUTIFUL HARBOUR VIEW AND VERY CONVENIENCE TO EVERYWHERE. VERY HAPPY EXPERIENCE DURING STAY IN THIS HOTEL.
Reviewed February 03, 2014

Christopher from Australia
Couple
Harbor Club Deluxe Harbor View
Stayed 1 night in February 2014
Another Amazing Stay
Location, Room, Staff
Booked a club room which gives access to express club check in on the 41st floor. The club lounge is available for breakfast and various other mini meals and cocktails during the evening; the views across Hong Kong and Kowloon are great!. The staff are amazing and Manny in particular treats you like a super star! (On a side note received an upgrade to a Suite room which was massive and the view was just amazing; was Chinese New year and the fireworks were great to see) The hotel itself has various other resturants and offers a very good buffet dinner. The trains are very easy to get to any part of the city and is less then 200m walk away. Whilst it may look away from the city; it is only two stops to Causeway Bay and can be on Kowloon within 15mins. Only place to stay in Hong Kong; spend a little extra and get the club room. the staff are amazing and make the stay quite memorable.
Reviewed February 03, 2014

Christopher from Australia
Couple
Harbor Club Deluxe Harbor View
Stayed 3 nights in January 2014
The only place to stay
Staff, Location, club lounge
Stayed in the club room which gives access to express club check in on the 41st floor. The club lounge i available for breakfast and various other mini meals and cocktails during the evening; the views across Hong Kong and Kowloon are great!. The staff are amazing and Manny in particular treats you like a super star! The hotel itself has various other resturants and offers a very good buffet dinner. The trains are very easy to get to any part of the city and is less then 200m walk away Only place to stay in Hong Kong; spend a little extra and get the club room.
Reviewed February 03, 2014

Karl from Norway
Solo traveler
Superior Harbour View
Stayed 3 nights in January 2014
luxury, looking good. view
view, luxury, good spot
one of the best in hong kong. worth checking out. luxury, good spot , area... Very best view of river and town.. good food... near shopping, food and party street..
Reviewed February 02, 2014

Ching from Hong Kong
Couple
Deluxe Harbour View
Stayed 1 night in July 2013
It was fun
Convenient location, sea view room and many choices of pillow!
The hotel is situated in a convenient location, just 5 mins walk from the MTR. Check-in was fast and the staff were very polite. The room had a great sea view but it was too small to accommodate all the luggage.
Reviewed January 27, 2014

tang from Hong Kong
Family with teens
Deluxe Harbour View
Stayed 2 nights in January 2014
too small room, cant connect wifi
location ok, nearby restaurant good, price fair
room is too small. before going to HK, I have request to add the bed but the receiption still give me the rooms which is not available to add bed. so we need to go down to the reception again and wait for the other room. finally get a little bit bigger room but it take 45 min......to check in.(too long) can't connect wifi. very poor arrangement. should care about the request before customer come to the counter.
Reviewed January 23, 2014

tang from Hong Kong
Family with young children
Superior Harbour View
Stayed 2 nights in January 2014
small rooms. cant get wifi.
location ok, restaurant nearby good, room clean
too small room. cant get wifi. location near cwb. only 5 min taxi
Reviewed January 23, 2014

Ernesto from Macau
Family with young children
Premier Harbour View Room
Stayed 1 night in December 2013
Comfort, location, easy access to mtr
Clean, location and friendly staff
Superb harbour view, shuttle bus to shopping mall and some more locations, easy access to MTR, clean rooms, friendly and attentive staffs, fast check in and check out. Highly recommended. Will come back definitely on my next stay in Hong Kong.
Reviewed January 22, 2014

Chun from Malaysia
Couple
Deluxe Harbour View
Stayed 2 nights in January 2014
comfortable convenient and pleasant staff
comfortable convenient and pleasant staff
Service was great. Prompt response. Left item in room after checkout. I called to check and they called back to responded quickly that item was found. Proposes practical solutions for return of item.
Reviewed January 22, 2014


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