Very good 7.5
Based on 4499 reviews

Recent customer comments

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Very good

based on 4499 reviews
  • Cleanliness 7.9
  • Facilities 7.1
  • Location 6.7
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.9
  • Food and dining 6.7
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Yudi from Australia
Stayed 2 nights in June 2014
Comfortable and Quick Service
Clean, Spacious, Comfort
The hotel in general is ok but location wise is way further than we thought. Almost otw to Shenzhen
Reviewed July 26, 2014

Ahmed from Hong Kong
Stayed 1 night in July 2014
Relaxing Hotel
clean rooms good staff and value for money
Reviewed July 24, 2014

Marlon from Philippines
Stayed 3 nights in July 2014
Happy but tiring
1. Large clean rooms with kitchen amenities 2. Good facilities with friendly staff (they can work on their English skills though) 3. MTR and LRT stations are near (the hotel is far from the city)
The hotel room is huge and clean. The room has a complete kitchen, no cooking tools though. The toilet and bath is big and clean but has no bidet. Towels are fresh and soft. Basic toiletries are available. The living room had a sofa and a coffee table which I think was nice. The bed was big but a bit hard, fortunately though it was to my liking. The pillows are extra soft. Theres a vanity area near the closet. The closet had clothes hangers available a safe and a pair of slippers. No ironing board and iron available but it can be requested without charge. They have a 42 inch LED TV, the channels are boring not much movie channels mostly local shows. The sockets are not compatible with regular plugs, universal adaptors are available upon request. Bottled water, coffee and tea are free flowing. The pool is lovely ang huge with warm water, life guards available all the time the only thing is photo taking was not allowed which I personally found weird. I'm a foreigner I take photos for memories and for sharing with friends. Towels are available by the pool side. Sun bathing beds are there too. The gym was well equipped. Free weights and machines are available for use. They also have a dance area should you wish to do yoga zumba or what. The mens room is clean. Lockers are available with no charge. Plenty of shower rooms. They have a wet and dry sauna too. Theres NO WiFi btw! As for location, the hotel is quite far from where the action is, although the LRT and MTR stations are just outside the hotel travelling to everywhere takes at least an hour and a half and its not cheap. Shuttle services are available in the hotel but with a fee. The shuttle cuts the travelling time by about 30 minutes buts it's costly. Theres a mall beside the hotel which houses a lot of restaurants and shops plus movie houses, it's basically complete. If you are not into waking up early and travelling for a long period this hotel is not for you but if you dont mind it this hotel is great.
Reviewed July 22, 2014

Lianee from Philippines
Family with young children
Stayed 2 nights in July 2014
Easy public transport Clean facilities English speaking staff
Reviewed July 22, 2014

Siah from Singapore
Business traveler
Stayed 1 night in May 2014
Good Stay
Cleanliness and shopping centre nearby
Reviewed July 21, 2014

Ahmed from Hong Kong
Stayed 1 night in July 2014
Reviewed July 20, 2014

Hoi from Hong Kong
Stayed 1 night in July 2014
hotel environment
The hotel looks old and the room is too small. The staff is not helpful.
Reviewed July 19, 2014

Steve from South Korea
Family with teens
Stayed 2 nights in April 2014
convenient stay but need to pay parking fee
comfy bed, comfy room, within shopping complex
Reviewed July 19, 2014

Paul from United Kingdom
Stayed 2 nights in July 2014
comfort location and convenience
overall, very satisfied
Reviewed July 18, 2014

leung from Hong Kong
Stayed 1 night in November 2013
good service,
Reviewed July 18, 2014


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