Recent customer comments

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based on 220 reviews
  • Cleanliness 6.1
  • Facilities 6.0
  • Location 9.0
  • Room Comfort/Standard 5.9
  • Service 6.0
  • Value for money 6.8
  • Food/Dining 5.2
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Edna from Singapore
Double Bed Room
Stayed 1 night in October 2015
Minimum and frills-free
Location, clean, bathroom
Stay was pleasant, but not for fussy travellers. Room is bare, no towel provided, but generally clean. Bathroom is more spacious than other HK hostels I had stayed in. Non-English speaking staff, and only for the budget conscious.
Reviewed November 01, 2015

Ker from Malaysia
Double Bed Room
Stayed 6 nights in March 2015
A super cheap hotel in Mong Kok
Location, Cheap
The location is very good. 1 minute walk to Mong Kok Mtr station. The room is quite small for 2 person. But overall is good. Super cheap price
Reviewed September 30, 2015

Naowarut from Thailand
Double Bed Room
Stayed 3 nights in August 2015
No comments
Reviewed September 07, 2015

sijia from Canada
Solo travelers
Double Bed Room
Stayed 18 nights in July 2015
Could find better
The location is the only convenient thing. But then again, everywhere in Mong Kok, there is dirt and smoke and too many people.
Not clean. Ceilings are leaking during summer when there are many rainstorms. The staff is very rude and speaks minimal English. Would rather pay the same amount to live in a YMCA hotel dorm or share an apartment with 2-3 friends at Elements.
Reviewed August 12, 2015

judy from Philippines
Triple Room
Stayed 1 night in August 2015
worst hotel i ever stayed
it was very disappointing
Reviewed August 04, 2015

sijia from Canada
Solo travelers
Double Bed Room
Stayed 14 nights in July 2015
Bad service
It's a good location
A very sketchy building, with the reception on the 11th floor and the actual room at 20th floor. Highly inconvenient elevator that can only go down, so once you're at the reception, you literally need to go back to ground floor in order to go back to your room. The receptionist only speaks cantonese, poor mandarin and nearly no english, and the night-shift receptionist is particularly rude. They don't change your towels, you have to fetch them yourself at the reception. Also on my 30-day stay at the place, 3/4 of the rooms on my floor had water dripping issues and hence the customers had to be moved to another room. My overall impression of this hotel is quite bad, so would not come back again. I'd rather pay for dorm room with 3 other people at the YMCA hotels with the same price than staying here. So unless all you care for is the location, I would not suggest anybody to take this hotel!
Reviewed July 27, 2015

Shi from Malaysia
Double Bed Room
Stayed 3 nights in July 2015
Good location
Good location, quite clean and the price is reasonable.
Quite satisfied.
Reviewed July 12, 2015

evans from United Kingdom
Solo travelers
Double Bed Room
Stayed 10 nights in June 2015
small room, but good location.
good location. safe building, and nice staff.
Great location, the Room is small, but with good Room facility. In need of upgrading tho.. You may have communication issue as the staffs don’t understand or speak English. Otherwise it’s a great place to say.
Reviewed July 08, 2015

Naim from Singapore
Business travelers
Double Bed Room
Stayed 1 night in June 2015
Room small but it ok for couple
Ok ok
Reviewed June 23, 2015

anton from Indonesia
Family Room (5 Adults)
Stayed 3 nights in June 2015
good location
location, price, room & bathroom
Reviewed June 21, 2015


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