Recent customer comments

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Excellent



based on 2820 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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BUN from Malaysia
Business travelers
Club 36 King or Twin Room with City View and Club Access
Stayed 5 nights in August 2016
club room
Club lounge staff were rude and disrespectful. Totally an above and beyond experience to the bottom pit.
Reviewed September 01, 2016
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Arttu from Finland
Couples
ICON 36 King or Twin Room with Harbour View
Stayed 5 nights in August 2016
Fantastic
Great hotel, great service, great restaurants, awesome views, pool and gym are top notch. Really friendly staff and everything works. Only downside is the distance to the nearest metro station. Hotel offers complimentary bus transport to the nearest station, so it's really worth learning to use it as much as possible as it will save time and legs. Also grabbing a cab is a good option from the hotel.
Reviewed August 30, 2016
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Yuen from Hong Kong
Families with young children
ICON 36 King or Twin Room with City View
Stayed 2 nights in August 2016
OK
OK
Reviewed August 30, 2016
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Raimund from Germany
Couples
Club 80 Suite with Smartphone
Stayed 3 nights in August 2016
Great Suit Room
The suit room and the club service was too good :-) My wife and I had difficulties leaving the hotel - we just enjoyed staying in ICON, enjoying the labour view, the club atmosphere - and the good room service . . we had great 3 days . .
Reviewed August 18, 2016
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Mark from Australia
Business travelers
ICON 36 King or Twin Room with City View
Stayed one night in August 2016
Excellent Overnight Stay
I had a delayed flight and Icon made my unexpected stay in HK very enjoyable. 100% recommend this hotel.
Reviewed August 18, 2016
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Sojin from South Korea
Solo travelers
ICON 36 King or Twin Room with City View
Stayed 3 nights in August 2016
Good
Godd hotel
Reviewed August 15, 2016
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Simon from United Kingdom
Business travelers
ICON 36 King or Twin Room with City View
Stayed 3 nights in August 2016
Good hotel
Enjoyed my stay. Staff and facilities are excellent. One suggestion for improvement is to remove the heavy wooden front doors. They are hard to open and also enclose the lobby somewhat for the outside and you cannot see if someone is behind them when you push them open. Some glass door options would really improve the lobby area.
Reviewed August 09, 2016
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Peter from Malaysia
Families with young children
ICON 36 King or Twin Room with City View
Stayed 3 nights in July 2016
Good Job!!
MTR is quite far from the hotel. Approximately 15-20mins walk with young kids. If you are going to HK island, you need approximately 5-10mins walk in the MTR to the HK island platform/line. Apart from that, very good.
Reviewed August 01, 2016
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jeayong from South Korea
Couples
ICON 36 King or Twin Room with City View and Smartphone
Stayed one night in July 2016
Good
The staff were very friendly
Reviewed July 29, 2016
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Jorge from Philippines
Couples
ICON 36 King or Twin Room with Harbour View
Stayed one night in July 2016
Modern
Get that modern vibe with a beautiful view
Reviewed July 29, 2016
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