Excellent 8.4
Based on 3667 reviews

Verified traveler reviews

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Excellent



based on 3667 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 8.3
  • Food and dining 7.8
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Henry from Hong Kong
Couples
Harbour View Room
Stayed 2 nights in December 2015
nice experience
good customer experience, nice room and relax environment
Reviewed December 30, 2015

Frank from Canada
Families with young children
Stayed one night in December 2015
Great Location, Great Service and Clean
Location, Service, Clean
Reviewed December 29, 2015

CK from Hong Kong
Solo travelers
Mountain View Room
Stayed one night in February 2015
Good price
price, location, staff
good hotel overall
Reviewed December 28, 2015

Chang from South Korea
Couples
Harbour View Room
Stayed one night in December 2015
Good value for holiday season
Discount for early bird booking. Straight up 5 star everything
Xmas season tough to find hotels in HK for below $1000 HKD. Noticed Hyatt did not raise prices for this period. Might as well get the proper 5 star if I'm going to that $1000~1500 price range. Well worth it.
Reviewed December 28, 2015

Chan from Hong Kong
Couples
Club
Stayed one night in December 2015
Very Relaxing City Break
Friendly staff, Comfortable room and relax
Reviewed December 28, 2015

Shuk from Hong Kong
Solo travelers
Harbour View Room
Stayed one night in December 2015
Value for money
Clean location friendly staff
Good
Reviewed December 28, 2015

MO from Hong Kong
Families with older children
Regency Suite
Stayed one night in December 2015
spacious room, wonderful view
Nice view, good staff, delicious room service
gorgeous, my mother enjoyed the stay very much
Reviewed December 25, 2015

Sze from Hong Kong
Couples
Mountain View Room
Stayed one night in December 2015
Value for money
1. Nice food at Shatin 18 2. Spacious room 3. Courteous staff
Mountain view rooms need better sound insulation as facing railway tracks.
Reviewed December 25, 2015

SAI from Hong Kong
Couples
Harbour View Room
Stayed one night in December 2015
Cozy hotel
1. Cozy room; 2. Good view; 3. Friendly staffs
Nil
Reviewed December 21, 2015

Connie from Hong Kong
Couples
Deluxe Room
Stayed one night in December 2015
Clean, nice room, quiet, good view
Quiet
Reviewed December 20, 2015


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