Excellent 8.4
Based on 3673 reviews

Verified traveler reviews

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Excellent



based on 3673 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.3
  • Food/Dining 7.8
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Markus from Switzerland
Solo travelers
Mountain View Room
Stayed 6 nights in May 2015
Best pool in Hong Kong in a quiet environment
Pool, Nature
The hotel was fine, staff very nice and helpful, room big, price very good. Despite that, I felt the room felt a bit cold due to its design and furnitures.....But will definitively stay here again next time in Hong Kong. The big pool beats everything after a sticky day in town
Reviewed June 05, 2015

William from Hong Kong
Couples
Harbour View Room
Stayed 1 night in May 2015
AC Problem
room view, food and beverage, location
I experienced bad time as the hotel's AC had been down for three hours in the day time. The CS team's manner is not good until a manager, Jenniker to call back with better response and follow up.
Reviewed June 03, 2015

Carol from Hong Kong
Couples
Harbour View Room
Stayed 1 night in April 2015
Nice and comfortable
Right next to train station, nice and cozy design
Reviewed May 27, 2015

Siu from Hong Kong
Families with young children
Mountain View Room
Stayed 2 nights in May 2015
Highly recommended Hyatt shatin
Room clean, and quiet. Very nice location. very good room service
Reviewed May 27, 2015

T from Hong Kong
Couples
Mountain View Room
Stayed 3 nights in May 2015
a bit updated
nice view, decent room size
Reviewed May 26, 2015

LEE from Hong Kong
Couples
Harbour View Room
Stayed 1 night in May 2015
Spacious room with lovely view
Convenient transport network, spacious room, good quality of catering
Reviewed May 25, 2015

Shuk from Hong Kong
Couples
Mountain View Room
Stayed 1 night in May 2015
good
clean, big, friendly staff
good
Reviewed May 25, 2015

de from Singapore
Couples
Mountain View Room
Stayed 5 nights in April 2015
enjoyable stay at Hyatt Regency Sha Tin
Great locaton, just 3 min walk to MTR. the room is big n comfortable and most importantly the service staff are first class, they will go extra miles to provide assistance to the guests
Is a very pleasant stay in the hotel for all the 5 days. The staff made us feel welcome n very willing to offer assistance as all time. Very impressed with their service.
Reviewed May 23, 2015

Wen from Singapore
Business travelers
Mountain View Room
Stayed 2 nights in November 2014
Great hotel
clean, spacious and comfy
Return customer for the 4th time, great standard of Cleansing, but staff service need to improve.
Reviewed May 21, 2015

NYUK from Hong Kong
Families with young children
Mountain View Room
Stayed 1 night in April 2015
Comfy rooms
Rooms, atmosphere, cleanliness
It was a pleasant stay. Room was comfortable and clean. Nice outdoor heated pool.
Reviewed May 19, 2015


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