Excellent 8.4
Based on 3667 reviews

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Excellent



based on 3667 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 7.5
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 8.3
  • Food and dining 7.8
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TAKASHI from Japan
Business travelers
Mountain View Room
Stayed 3 nights in September 2014
Good place for family vacation
clean and comfortable
Reviewed October 03, 2014
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Renyta from Indonesia
Families with young children
Connecting Room (4-6 Adults)
Stayed 2 nights in September 2014
Excellent stay
Service, service and cleanliness.
Satisfying
Reviewed October 02, 2014
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Lau from Hong Kong
Couples
Connecting Room (4-6 Adults)
Stayed one night in September 2014
5 stars hotel with very reasonable price
1. Clean and comfortable 2. Quiet but near to city 3. Reasonable price
Facilities are nice and hotel room is big and comfortable. Check in/out is fast. It is very closed to train station and not far away from city. Everything is nice and will visit it again.
Reviewed October 02, 2014
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Yuen from Hong Kong
Solo travelers
Mountain View Room
Stayed one night in September 2014
Good choice
Big room, swimming pool, service
I had stayed in Hyatt shatin for few times in the part years. The hotel is still as nice as the first visiting back to years ago. Excellent service, big and neat room, nice food, but this time I found the room is not as clean as usual. There are stains on the robes, towels, basin, bathtub... Hope the hotel is aware of this problem and won't let it getting even worse.
Reviewed September 29, 2014
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CHU from Hong Kong
Couples
Mountain View Room
Stayed one night in September 2014
Good and relax
Relax and clean
Clean and relax
Reviewed September 29, 2014
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Charlie from United States
Business travelers
Harbour View Room
Stayed one night in March 2014
nice view
friendly staff
Reviewed September 27, 2014
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Dominic from Australia
Business travelers
Mountain View Room
Stayed one night in September 2014
Quiet with Nice Green surrounding
Quiet, Comfort and Good surrounding
Unusual quiet location at Shatin district in outer skirt of Kowloon not far after passing Lion Rock Tunnel. The hotel is surrounded by mountains and green trees with partial sea view from the room. The breakfast was fine and room is spacious. Service of the hotel was good.
Reviewed September 26, 2014
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Wai from United States
Solo travelers
Connecting Room (4-6 Adults)
Stayed one night in September 2014
Average value
Staff readiness to help, proximity to metro, availability of recreational activities
I had been staying at this hotel since it first open years ago. It use to be a great hotel and a great value for the money. However, as the years pass the room amenities had decreased and the cleaniess of the room is not what it use to be. The only thing that remains above average is the staffs readiness to help you even if you did not ask for it.
Reviewed September 26, 2014
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HAMIDA from Oman
Solo travelers
Mountain View Room
Stayed 3 nights in September 2014
The hotel was fantastic
The Location, the cleaness, and staff politesness
it was very good.
Reviewed September 25, 2014
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Paul from Malaysia
Families with young children
Mountain View Room
Stayed 2 nights in September 2014
Value for money
2 minutes walk to MTR station and 7-Eleven. Nice jungle view and beautiful swimming pool.
Very comfortable.
Reviewed September 22, 2014
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