Recent customer comments

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Excellent



based on 329 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 7.6
  • Food/Dining 8.3
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LI from Hong Kong
Business traveler
1 King or 2 Double City View
Stayed 1 night in January 2016
GOOD ONE
FIVE STAR, NICE LOCATION, GOOD STAFF
NICE HOTEL IN CENTRAL AREA OF HK
Reviewed January 27, 2016

Avery from Malaysia
Solo traveler
1 King or 2 Double Harbor view
Stayed 5 nights in January 2016
Good Service & Clean
Good Hospitality
Reviewed January 27, 2016

Emily from United Kingdom
Couple
1 King or 2 Double City View
Stayed 1 night in December 2015
Great for a staycation
Atmosphere, cleanliness, staff service
Convenient location, very clean hotel.
Reviewed January 25, 2016

Alison from Malaysia
Couple
1 King or 2 Double City View
Stayed 1 night in January 2016
Nice Hotel
Room comfort, clean & convenience location
Reviewed January 07, 2016

Jie from Hong Kong
Business traveler
1 King or 2 Double City View
Stayed 1 night in December 2015
safe choice
service, room condition, location
you can't go wrong with JW Marriott.
Reviewed December 10, 2015

irit from Israel
Family with older children
1 King or 2 Double City View
Stayed 5 nights in November 2015
Good experience
Sleep club gym
Amazing
Reviewed December 04, 2015

Weiying from China
Business traveler
1 King or 2 Double Harbor view
Stayed 1 night in September 2015
nice location
all good
nice location, food is ok
Reviewed December 02, 2015

Anya from United Kingdom
Group
1 King or 2 Double City View
Stayed 2 nights in November 2015
Location, location, location
Great location for MTR access, shopping malls and other 5 star hotels. Walking distance to many central touristy places and... shopping malls!
Enjoyed it very much. The beds were very comfortable and we had an amazing panoramic view of the greenery outside.
Reviewed December 01, 2015

Florence from Singapore
Solo traveler
1 King or 2 Double City View
Stayed 1 night in November 2015
Fantastic stay with great service
Staff service, location, convenience
Excellent stay with friendly accommodating staff.
Reviewed November 26, 2015

Vinita from India
Solo traveler
1 King or 2 Double Harbor view
Stayed 4 nights in November 2015
Awesome experience
Service, location, comfort
I had a great stay at this hotel. When I first came I was on the 23rd floor with a harbor view as requested but the room was small, smelt musty and the view wasn't that great as buildings in Hong Kong are very tall. I requested for a room change and that night was given a room on the top floor which was much nicer in size, quality and cleanliness. Had I not been given a better room I would have given a lower rating as the first room wasn't up to what I had paid and Marriott standards. The location is great it is connected to Pacific Place which is a high end mall with the train station below. Breakfast was great and the check in and check out process was fast and easy. Overall great experience.
Reviewed November 25, 2015


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