2015
Very good 7.9
Based on 17815 reviews

Verified traveler reviews

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Very good



based on 17815 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for money 8.3
  • Food/Dining 7.1
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Carl from United States
Solo traveler
Standard – Tower 1
Stayed 3 nights in May 2015
Nice hotel, but service is MIA
Location, condition
Hotel is conveniently located near MTR station and any other needs you might have while staying in HK. Hotel is very nice, clean, well maintained, etc. However, there is no one attending to the guests upon arrival or upon departure. Concierge is present but seems to see their function as a baggage storage crew only. Many of the hotel staff do not speak English, but there is someone in each department to assist English speakers. Aside from lack of service in the lobby, I was not disappointed with this hotel. However, that lack of service clearly prevents it from ever being considered a 5 star hotel. 4 star is probably a bit generous, given the lack of other features, as well.
Reviewed May 27, 2015

frendy from Indonesia
Solo traveler
Harbour View - Tower 1
Stayed 1 night in May 2015
Very recommended
Clean, nice, recommended
Reviewed May 27, 2015

CHUN from China
Couple
Standard – Tower 1
Stayed 1 night in May 2015
The price is acceptable
Convenient
Reviewed May 27, 2015

Yang from Malaysia
Solo traveler
Standard – Tower 1
Stayed 5 nights in May 2015
Nice Hotel
Comfortable Clean Convenient to MTR
Nice hotel unfortunately no free wifi
Reviewed May 27, 2015

Wong from Hong Kong
Solo traveler
Standard – Tower 1
Stayed 1 night in May 2015
good hotel
near commercial centre, many food around hotel
Reviewed May 27, 2015

Wong from Macau
Group
Stayed 1 night in May 2015
Good location, staff and room
Good location, staff and room
Reviewed May 26, 2015

Enrique from Philippines
Family with young children
Standard – Tower 1
Stayed 3 nights in May 2015
Very convenient
Confortable accommodations, efficient staff and excellent location
I liked the fact that the hotel is very near the MTR and bus station. It has its own mall and a covered bridgewsy allows you to go to the next mall, Citywalk. Breakfast buffet spread is decent and good tasting, although it did not serve much fish and vegetables. Staff is very efficient and friendly, especially the concierge. You can safely store your bags with the concierge once you've checked out and still go around the city. Since the hotel has a convention center, sometimes the lifts are very full. Taxis are available right outside and can get you to the airport within 20 minutes for approximately HK$220 per trip. The rooms are well-kept although the beds are too firm for my taste. I highly recommend this hotel to those travelling with young children.
Reviewed May 26, 2015

Kin from Hong Kong
Solo traveler
Harbour View - Tower 2
Stayed 1 night in May 2015
Good services and condition
Good services and facilities
Good
Reviewed May 26, 2015

sandra from United States
Couple
Standard – Tower 1
Stayed 2 nights in May 2015
Luxury hotel like Vegas.
Clean, large room, close to downtown
Excellent
Reviewed May 26, 2015

TAEHYUNG from South Korea
Solo traveler
Standard – Tower 1
Stayed 6 nights in May 2015
Good for value.
Price, View, roomsize
-
Reviewed May 26, 2015


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