Very good 7.9
Based on 17770 reviews

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Very good

based on 17770 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 7.8
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.3
  • Food and dining 7.1
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Sin from Hong Kong
Standard – Tower 1
Stayed one night in June 2016
The room and staff are good
Reviewed June 16, 2016

Mak from Hong Kong
Standard – Tower 1
Stayed 3 nights in June 2016
I have been waiting for an hour for check in
Not much supply from the room
Reviewed June 16, 2016

Too from Singapore
Harbour View - Tower 1
Stayed 5 nights in June 2016
Reasonably Priced, Basic Hotel
It is a reasonably priced hotel with a comfortable room. My upgraded room on the 73rd floor was very spacious and afforded a beautiful and exhilarating view of the harbour. The hotel needs to look into its maintenance though, as the electrical mechanism of the main curtains in my room were not functioning properly - as they would not open after they have been electronically closed. Also, there was a hairline crack in the sink of my room. The Lobby is a very basic, functional lobby. Nothing fanciful at all. The service standard is also very clinical - cut and dry. One BIG disappointment is that the Hotel charges for Internet access in the room ! [at HKD $120 per day, or HKD $300 for 5 days !!] Internet access is free only in the Lobby area. To get around this problem of being charged such an unreasonable rate, all you need to do is just buy prepaid internet data access from outside providers at a fraction of the cost ! At this day and age, there are very, very few hotels that would still charge for internet access. The hotel must learn to adjust its policies. Lots of Mainland clients too ....
Reviewed June 14, 2016

Robbie from Philippines
Standard – Tower 1
Stayed 4 nights in June 2016
No free internet in the room
Reviewed June 14, 2016

Mei from Australia
Standard – Tower 1
Stayed 7 nights in June 2016
Lift issue
Overall it is not bad. During our stay, we met someone who didn't have a hotel card entering the lift and waiting for someone to swipe the card first. It happened not only once, and we're concerned about the security. Later, the hotel was trying to put security on spot after the incidents being reported. Good job.
Reviewed June 14, 2016

Quek from Singapore
Families with young children
Standard – Tower 1
Stayed 3 nights in June 2016
Value for money
Only disadvantage is no free wifi
Reviewed June 14, 2016

Peter from Hong Kong
Standard – Tower 1
Stayed one night in June 2016
Spacious and quiet
a nice hotel for a city escape. Even better if wifi service can be available free of charge
Reviewed June 12, 2016

Paul from United Kingdom
Families with older children
Standard – Tower 1
Stayed 4 nights in May 2016
Very big and very very busy
The rooms were well furnished and had great views over the city below. The windows could have done with a clean and there was no ventilation in the bathrooms, so had a lot of black mould on the ceiling. Otherwise it was a pleasant stay and close to everything.
Reviewed June 12, 2016

Rajan from Australia
Families with young children
Harbour View - Tower 2
Stayed 3 nights in December 2015
Hotel Review
Very Crowded. Long wait before you get a staff member at the counter.
Reviewed June 12, 2016

Chia-Hsiang from Taiwan
Business travelers
Standard – Tower 1
Stayed 5 nights in June 2016
Reasonable price
Good for both business and leisure travelers.
Reviewed June 11, 2016


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