Excellent 8.6
Based on 3313 reviews

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Excellent



based on 3313 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 9.2
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 7.9
  • Food and dining 8.0
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PAUL from Australia
Couples
Stayed 2 nights in June 2013
Nice Hotel with convenient location
frinedly staffs, clean and comfortable bed
Room is small but considering the density of Hong Kong, it was okay - variety of pillows and comfortable bed was good enough for shopholics. Breakfast wasn't at the standard of other 5 star hotel's variety. Very friendly and helpful staffs with good communication skills.
Reviewed July 03, 2013
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CAROLINE from Singapore
Business travelers
Superior
Stayed 4 nights in June 2013
Great stay, as usual. Excellent customer service.
Location, staff, ambience
Reviewed July 03, 2013
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Li from Australia
Business travelers
Deluxe
Stayed 3 nights in June 2013
easy to selttle in
comfortable, fast servise and close shopping center
it is very nice to stay to this hotel again, but ihave to say the room is little dated. bit too old. too dull, need some freshness to cheers up. the room servise quality is not good enough, food is cold and unfresh.
Reviewed July 02, 2013
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Li from Australia
Groups
Deluxe
Stayed 5 nights in December 2012
comfortable
clean, fast servise, close MTR
It was very good and comfortable stay in this hotel, i waswith stick with this hotel for many year. but now i have to say they need update the room, it is getting old now.
Reviewed July 02, 2013
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Christian from Singapore
Families with young children
Superior
Stayed 4 nights in June 2013
Great Location
Easily acessible to shopping areas and restaurants
Reviewed July 02, 2013
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HENNY from Indonesia
Families with young children
Superior
Stayed one night in June 2013
Nice stay, more than I expect
Very nice staff, attentive and fast response
Very nice stay, staff very helpfull and friendly. All are nice, room small but comfort with nice design. Mtr just accross the street and the hotel connect with the mall. Will definitely return
Reviewed July 01, 2013
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Hery from Indonesia
Families with young children
Superior
Stayed one night in June 2013
comfort and good location
good location, clean, and proffesional staff
enjoyable and nice location for shopping
Reviewed July 01, 2013
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Khoo from Singapore
Business travelers
Superior
Stayed 3 nights in June 2013
Awesome!
Friendly Staffs, Clean Room & Good Location.
Reviewed July 01, 2013
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Suko from Indonesia
Families with young children
Superior
Stayed 5 nights in June 2013
it;s a good and nice hotel
clean, freindly, and nice room
Reviewed June 30, 2013
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Siew from Singapore
Families with older children
Superior
Stayed 3 nights in June 2013
Friendly, comfortable and convenient hotel
Friendly staff ,very nice comfortable and plenty of amenties around hotel
Enjoyable stay at hotel - nice comfortable room (thanks for the free upgrade for first timers), friendly staff - front desk, concerige, chambermaid. Nice pool & big gym. Hotel is easily accessible by mtr. Plenty of amenities - food, shops, easily access to mtr. Internet access needs to be improved - it kept dropping as required reconnection very frequency for me, even moving around room 2937.
Reviewed June 29, 2013
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