Excellent 8.5
Based on 2085 reviews

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Excellent



based on 2085 reviews
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 7.0
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Kelvin from Singapore
Couple
Deluxe Double
Stayed 3 nights in January 2015
Will come back again
Location, price, free Internet phone
Reviewed January 14, 2015

Sin from Singapore
Couple
Deluxe Double
Stayed one night in December 2014
good
location, service
stayed for 6 nights. the hotel is extremely near to jordan station. it takes 2 mins to walk. as it is peak season, the staff still make an effort to let us have an early check in to rest as we arrived at 6am. theres a free phone for us to make free local / intl overseas call. the room isnt that small as compared to those i stayed before and they have a good customer service. will definitely stay here again if we are coming back next yr.
Reviewed January 05, 2015

Sin from Singapore
Couple
Deluxe Double
Stayed 5 nights in December 2014
good service good stay
location, service
stayed for 6 nights. the hotel is extremely near to jordan station. it takes 2 mins to walk. as it is peak season, the staff still make an effort to let us have an early check in to rest as we arrived at 6am. theres a free phone for us to make free local / intl overseas call. the room isnt that small as compared to those i stayed before and they have a good customer service. will definitely stay here again if we are coming back next yr.
Reviewed January 05, 2015

Tan from Singapore
Couple
Deluxe Double
Stayed 4 nights in December 2014
Average Hotel
Room cleanliness, Upgrade Room and Good service provided
Stayed at this hotel for 4 nights. They upgraded the room for us as we requested to change room due to the bathroom was with clear window and no privacy. The room was supposedly booked for a couple however it turned out to be a cousins stayed instead. And to our surprise when we first enter the room we saw a half clear window bathroom and hence we requested for a change and it was frustrating that they actually took such a long time to change the room for us, the staff even bring us to one and another room to view. As a '4 star hotel' this shouldn't be the case for them to upgrade a room for customer. Apart from that, the room was clean and new. The hotel is also nearby MTR Jordon, just 3mins walk away from the hotel. Afterall, this hotel seems average and not as highly as what all the reviews are mentioned.
Reviewed January 04, 2015

jimmy from Singapore
Family with teens
Deluxe Double
Stayed 4 nights in December 2014
Christmas holiday
Cleanliness location and staff
Good location near mtr, free usage of mini bar and portable wifi free of charge
Reviewed January 03, 2015

Tiang from Cambodia
Business traveler
Deluxe Double
Stayed 3 nights in December 2014
Toilet got bad smell
Could not find any best thing
Not deserve for what I paid
Reviewed January 03, 2015

Amy from United States
Couple
Deluxe Double
Stayed one night in December 2014
Great location and professional staff
Location location location
It is a great hotel in good location but a little expensive
Reviewed January 01, 2015

Jeffrey from Malaysia
Family with young children
Deluxe Twin
Stayed 3 nights in December 2014
Good !!
Good Location
Reviewed December 30, 2014

jimmy from Singapore
Family with young children
Deluxe Twin
Stayed 3 nights in December 2014
Clean and nice
Location is idea with clean and new room
Idea location with mtr nearby, room is new and clean. Free portable wifi is a big + for us
Reviewed December 30, 2014

ivone from Indonesia
Family with young children
Deluxe Double
Stayed 2 nights in July 2014
poor staff performance
close to the shopping center
Nothing special
Reviewed December 28, 2014


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