Excellent 8.5
Based on 2088 reviews

Recent customer comments

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based on 2088 reviews
  • Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.2
  • Food and dining 7.0
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Marek from Australia
Deluxe Double
Stayed 4 nights in April 2016
Great hotel, will definitely stay there again
Reception staff had great English speaking skills. The room it's self was great with enough room for us both. Bathroom was clean and tidy. Espressos from the 3rd floor café were awesome, she really makes a good coffee. There's even a racing simulator room on the 3rd floor. The proximity to the metro was nice and handy and not too far to walk to harbour at the end of Nathan road. I really enjoyed my stay here and will definitely stay there again
Reviewed April 23, 2016

VICHANEE from Thailand
Solo travelers
Grand Deluxe
Stayed 5 nights in April 2016
Strategic location with anything you would ask for with the reasonable price plus cleanliness.
The pier is reachable and so close for nice food shops. Staff there has great hospitality mind.
Reviewed April 21, 2016

Alberto from Philippines
Deluxe Double
Stayed 2 nights in April 2016
excellent hotel
we will definitely stay again in madera hotel on our next visit to hongkong.
Reviewed April 21, 2016

JIANZHONG from Singapore
Deluxe Double
Stayed 3 nights in April 2016
worth the stay
nice boutique hotel with very good hotel room. comfortable and clean
Reviewed April 20, 2016

Suet from Malaysia
Business travelers
Deluxe Twin Room with Free Minibar
Stayed 4 nights in April 2016
Good location, nice hotel
The location is good, many eateries nearby. The room is clean and well furnished. The bathtub has jacuzzi, which is good after a long day's walk. Love the structure of their toothbrush and the free handy phone for use plus the free mini bar. The only thing they could improve is their staff's knowledge and friendliness. They would not bother to greet you when you leave or enter the hotel (even when there is no one else there) as they would be busy chatting with each other. We tried booking for the game room but many nights are booked as they do not have a limit of how many hours each tenants could book. Also, the staff do not know how the game functions so when we asked for help there is nothing she could do. If the staffs are friendlier (greetings with a smile), could show extra helps (like recommending what's interesting nearby, etc) and have knowledge on their hotel facilities (how the game functions worked in their game room), this would be a perfect hotel. :)
Reviewed April 20, 2016

so from China
Grand Deluxe
Stayed 4 nights in April 2016
Reviewed April 19, 2016

so from China
Deluxe Double
Stayed 7 nights in April 2016
air condition
if you turn very low cool ok, you turn to normal cool had bad smell. the only way is change room ,Front desk helpfully
Reviewed April 15, 2016

LEE from Taiwan
Business travelers
Deluxe Double
Stayed 5 nights in March 2016
nice facility and great location with fair rate
would love to stay again
Reviewed April 05, 2016

Jian from China
Families with young children
Deluxe Double
Stayed 2 nights in April 2016
Nice decoration and good position
The bed of deluxe room seems no big enough for the family.Other conditions are perfect for us.
Reviewed April 04, 2016

Anna from Singapore
Grand Deluxe
Stayed 4 nights in March 2016
Best stay in Hong Kong
Love this hotel!! Got a free upgrade to a suite, room was clean and spacious. Staff was friendly and location was superb. Definitely coming back!!
Reviewed April 01, 2016


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