Excellent 8.1
Based on 3400 reviews

Recent customer comments

Filter by traveler type

based on 3400 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.1
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Chew from Singapore
Stayed 3 nights in April 2014
The staffs are well verse in English, polite.
Location is good.
Very comfortable n will come again.
Reviewed April 16, 2014

Gianina from Philippines
Family with young children
Stayed 2 nights in April 2014
Great Staff
Staff, Service & Breakfast
Helpful & Accommodating Staff. Great job to Ms. Lisa Santos and Mr Ariel of the Front Desk.
Reviewed April 16, 2014

Santoso from Singapore
Stayed 3 nights in April 2014
comfortable. Clean.
Clean. Nice comfortable bed. Near to shopping areas
Reviewed April 14, 2014

LEONG from Macau
Solo traveler
Nathan Grand
Stayed 1 night in April 2014
Great location, friendly staff
Close to MTR, Staff is helpful, FREE Wifi
I checked in late during mid-night after a banquet and front office agent did swift check-in so that I can get into the room very quickly. Nice amenities and a neat bathroom. Free Wifi all over the property and breakfast with alfresco is really awaking!
Reviewed April 14, 2014

Carlos from Brazil
Business traveler
Stayed 3 nights in March 2014
Very convenient and well located
It's a good hotel
Very good
Reviewed April 13, 2014

Swee from Malaysia
Family with young children
Stayed 3 nights in April 2014
value for money
big room, good location at town and nice interior design
Very satisfy with the room as they free upgrade the room to be the platinum room. Good customer service in the nice hotel
Reviewed April 10, 2014

Rommel from Philippines
Family with young children
Stayed 4 nights in April 2014
Comfortable Stay
Location, Size, Friendly Staff
It's strategically located along Nathan Road, HK. Room size is big/comfortable compared to those other hotels around it. Staff are very friendly. They upgraded my room w/out additional fee. Checkin is a breeze. If not for one problem I should give its room comfort 5 stars. Bathroom doors are not wide enough for wheelchair users to enter. Wheelchair cannot enter the bathroom. Hope the management can do something about it. Make at least 5 rooms w/ bathroom doors wider. 4inches wider will be sufficient. And the door should swing outside when you open. 2 inches wider will be OK.(Doors are swinging inside) 15flr is not accessible by wheelchair. Lift is up to 14th floor only. Breakfast is located in the 15th. But that's not a big concern as the management will allow your companions to get breakfast for you and eat in your room. I hope the management is open for improvements. Anyways that will not cost them an arm and leg.
Reviewed April 09, 2014

Voon from Malaysia
Business traveler
Stayed 4 nights in March 2014
Good location and size of room
value for money, good location, friendly staff
Very good stay. Staff were very friendly. Comfortable bed and great location.
Reviewed April 07, 2014

John from Canada
Solo traveler
Stayed 3 nights in March 2014
Very helpful staff.
location no noise easy to navigate
Everyone was helpful. No hassle. very fast checkin.
Reviewed April 05, 2014

ling from Malaysia
Nathan Grand
Stayed 3 nights in March 2014
Good hotel, strategy location, nice room.
Near to MRT, walking distance to bar and restaurant, shuttle service to airport
It was a pleasant stay. Their staff are very friendly and good in English. Breakfast was great with lots of choices. The room that I stayed Nathan Grand is big and modern. Bathroom is big too. Overall stay is satisfactory.
Reviewed April 02, 2014


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