Excellent 8.2
Based on 3528 reviews

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Excellent



based on 3528 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5
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jusuf from Indonesia
Family with young children
Superior Queen or Twin
Stayed 2 nights in July 2015
airport hotel
close to citygate outlet, disneyland
Reviewed December 10, 2015
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olevia from Indonesia
Family with young children
Standard Twin
Stayed 2 nights in June 2015
Nice
Nice room great location
Excelent
Reviewed December 09, 2015
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Kenny from Malaysia
Business traveler
Standard Queen
Stayed one night in November 2015
Airport hotel with Shopping
Location, free shuttle service to ariport, MTR nearby
This was a comfortable hotel in a very good location. It is attached to a shopping centre and there was an MTR subway station nearby as wll.
Reviewed December 09, 2015
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Amber from Canada
Couple
Standard Queen
Stayed 2 nights in December 2015
Overpriced services
Location, cleanliness, airport shuttle
Wow, everything here has a price tag. There is wifi in the lobby but if you would like it in your room you will have to pay 5 USD for every hour. There is no included breakfast and if you are price sensitive you don't even want to look at the room service menu. This is 2015, for more than 200 USD a night, I would like free internet in my room please!!
Reviewed December 08, 2015
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Lyn from Singapore
Family with young children
Superior Queen or Twin
Stayed 2 nights in December 2015
Novetel Stay
Near to Outlet Mall/ Food/ Ferry and supermarket
I thought that the cost of the room was very high considering the size of the room. I also expected more from the service. The staff while cordial and professional were not very warm.
Reviewed December 08, 2015
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Narouchat from Thailand
Business traveler
Superior Queen or Twin
Stayed 2 nights in December 2015
no
service
exellent
Reviewed December 08, 2015
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Norman from Philippines
Family with young children
Standard Twin
Stayed 2 nights in November 2015
best value for money
clean rooms, accommodating staff, well-maintained facilities
Very comfortable.
Reviewed December 05, 2015
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Irene from Singapore
Family with young children
Executive Premier Queen
Stayed 3 nights in November 2015
Good service and clean room
the hotel is located within 8 mins drive from airport. the free shuttle bus service that comes every 15mins was wonderful. the rooms are clean and comfortable. guest relations manager was helpful
We enjoyed the stay. The guest relations manager welcomed us at level21 premier lounge and even gave 2 little stuff toys to my 2 kids. The check in service was excellent and check out was fast. It was worth staying in the premier room. The free shuttle service makes it convenient to get to hotel from airport. The room was clean and bed was comfortable. Toilet floor was a little stained but overall, the room was still cleaned and tidy every day.
Reviewed December 04, 2015
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Alfredo from China
Family with young children
Executive Premier Queen
Stayed one night in November 2015
Great hotel to stay
Cleanliness, Great Staff Service and Convenient
We had a Great stay in this hotel, hotel officer was kind enough to upgrade our room. Thanks so much Novotel citygate for the memorable stay.. Be going back again.
Reviewed December 03, 2015
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Toh from Singapore
Family with young children
Standard Queen
Stayed one night in November 2015
Nice hotel at a good branded shopping area
great hotel at a shopping area and near Ngong Ping Cable car station, MTR and near airport.
I love the hotel environment, nice hotel to stay with nice view and very near to airport and branded shopping area at the same building which is known there is the factory outlet. Hotel room also quite big compare with others hotel in hongkong. Will sure stay again at this hotel in future.
Reviewed December 02, 2015
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