Excellent 8.2
Based on 3526 reviews

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Excellent



based on 3526 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.5
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KIANANN from Malaysia
Solo travelers
Standard Twin
Stayed one night in May 2015
High quality stay
there are gym and pool, great locations for shopping and leisure and it is quite.
Very good.
Reviewed May 09, 2015
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JAY from South Korea
Business travelers
Standard Twin
Stayed one night in March 2015
good location from airport
outlet shopping, close from airport, clean room
good staff and good location for shopping outlet.
Reviewed May 08, 2015
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Joseph from Netherlands
Solo travelers
Standard Queen
Stayed one night in May 2015
Great hotel, would go again!
Its location to the airport and amenities, complementary fast shuttle service, luxurious design!
My stay at Novotel was great. The staff didn't understand me when I was trying to check in and send me in another direction(to the elevators). But I'll fault that on language. The hotel is located in a great location with many activities and close to the airport. Take the complementary shuttle service instead of public transport (save money and time).The hotel also connects to a shopping mall and tube station, very convenient. The hotel itself and the room is stayed in are of great design. I only stayed a day, but out of the 5 hotels that I stayed in during the last two weeks, and this stay was also the shortest, it was the best one. I had a great time, can't fault much with my stay. Highly recommended and will definitely be on my list again next time I go to Hong Kong!
Reviewed May 08, 2015
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Kim from China
Couples
Standard Queen
Stayed one night in May 2015
No
All things !
Is great choice this time !
Reviewed May 08, 2015
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Nguyen from Vietnam
Couples
Standard Queen
Stayed one night in May 2015
Convenience for those transit passenger
Professional staff, close MTR, close shopping area
Excellent
Reviewed May 07, 2015
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Patricia from Philippines
Couples
Standard Queen
Stayed 2 nights in May 2015
No wifi, incomplete toiletries, expensive
Airport shuttle, nice bed, staff
I think it's too expensive for the room and we had to pay $120 hk dollar for 24hr wifi connection.
Reviewed May 06, 2015
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TING from Hong Kong
Business travelers
Standard Twin
Stayed 2 nights in April 2015
Hotel near airport
Outlet shopping, Airport Shopping and sight seeing
It's a bit far from the city centre, however, it is connected to a "so-called" outlet for some outdate stuff with only 10% discount. To me it is not an outlet at all. Just the gimmick. The hotel is nice.
Reviewed May 06, 2015
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Edward from Singapore
Families with young children
Standard Queen
Stayed 3 nights in April 2015
Nice Hotel with good location
1) Clean environment
Reviewed May 05, 2015
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Rose from Singapore
Couples
Standard Twin
Stayed one night in May 2015
Normal Stay
Location. The rest is pretty standard. nothing spectacular stands out.
For me, this stay is average. On a scale of 1-10, I'd rate this hotel 5. The facilities are kept clean and decor is expectedly befits of their standard. But that's just it. Everything is standard. One or two staff were great but the rest were not as receptive. Oh and wifi in room is chargeable at $160HKD a day. Hmm... can I change that '5' to a '4.5'?
Reviewed May 05, 2015
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David from Canada
Business travelers
Standard Queen
Stayed one night in January 2015
Great location for a quick Hong Kong transit
Convenient shuttle service from and to HKIA, excellent breakfast and top notch room
Reviewed May 04, 2015
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